Givebutter Software Reviews

Pros

It is easy to get started with and add to a Wordpress site so donors stay on your page. Also you can set fundraising goals and have teams compete in campaigns. They also let you ask donors to cover the processing fee making it clear that otherwise a portion of their gift goes to fees. Because of this, about 90% of our donors choose to cover the cost. It connects with Stripe too so pulling transaction reports is very easy for us.

Cons

The automatic thank you letter feature could be better but all the other tools are so easy to use that it's not a major problem for us. It just means this platform won't take the place of our current donor software for tracking and sending acknowledgments.

Pros

Givebutter is an easy to use fundraising platform as adding widgets to our website is simple and it makes everything look professional. Their email tool is also very easy to use!

Cons

Setting up Little Green Light and Givebutter through Zapier was not easy without tech experience. I needed help from a volunteer to do it. There are still occasional sync issues and updates in LGL don't go back to the tool which is annoying.

Pros

It is user friendly and simple for anyone to find their way around.

Cons

I think it would be really helpful to have ready-made templates to use as a starting point for new campaigns.

Pros

Being able to set up fundraising events and manage all our contacts in one single place makes everything so much simpler!

Cons

For now I cannot think of much. One small improvement would be in the email section. Also it would be great to automatically send a follow-up email to people who did not open the first one after a set period.

Pros

I love that it is easy to move through the platform while still offering a huge amount of functionality.

Cons

A few of the features are a little hard to understand at the beginning but once you are familiar with them, it's all good.

Pros

Creating a campaign, tracking donations and sending monthly updates to all our supporters is very simple.

Cons

There is nothing about the website that I do not like.

Pros

It is very user-friendly and it is free. Our non-profit was paying for another system that was much harder and more confusing than Givebutter. But the forms this tool create are great, with many payment options. Overall it is just an excellent service.

Cons

I like absolutely everything about it. So I would not change a single thing.

Pros

The platform has every feature a new fundraising effort like ours could need.

Cons

There is not much flexibility with campaigns. You often have to create several separate campaigns instead of just one versatile one.

Pros

I love the customer service as it is fantastic and it is very easy for anyone just getting started to use.

Cons

The only downside is we started using it before all the exciting new features were released!

Pros

Givebutter is an easy to use, clean platform, it brings together many donor management tools in one place. The best part to me is that they really listen. We have had calls where they took our suggestions and used them to improve the product. I mean they want you to have what you need and their customer service is unlike anything I have ever seen.

Cons

Our only small regret is switching right when they introduced the paid Plus tier. But Plus is so helpful and affordable it's not really an issue now.

Pros

This program is so easy for anyone to use and lets us get creative when promoting our events. It also perfectly connects all the parts of fundraising such as communication, marketing, auctions, creating events and collecting data. It is also excellent for handling donations right when they happen. We use a different system for our main donor database which is not nearly as good at the actual fundraising mechanics.

Cons

Comparing this to another company, I honestly cannot think of anything I dislike!

Pros

It is simple to create campaigns and events that also provide a great experience for the donors and participants.

Cons

To download complete reports and upload letters, we need to pay for the + subscription which is a little expensive for us.

Pros

Getting started and customizing things is very easy and sharing the link is pretty easy too.

Cons

It needs to be properly connected to Bloomerang which I was not sure how to set up myself.

Pros

The platform is easy and simple to work with. Overall it is really good.

Cons

I find the API a little limited. I feel like it could be more open and easier for developers to work with.

Pros

I love how easy it is to find your way around. It also makes things simpler from a marketing perspective.

Cons

It has not fully replaced our main donor management system yet but I know the team is constantly improving it every single day.

Pros

The platform is very user-friendly and our contact person is extremely helpful.

Cons

There is definitely a bit of a learning period when you first begin but it becomes very user friendly once you know how everything works!

Pros

Givebutter was simple to use and clearly showed our organization's goals and needs.

Cons

I truly had no complaints. The platform was very easy to figure out and use.

Pros

It made raising money online for the non-profit I work with very easy and simple task.

Cons

Well I feel disappointed when some useful features became part of the paid plan only.

Pros

The platform is very easy to navigate and if you ever have questions, the staff is great at getting back to you quickly.

Cons

I think it is great. So nothing negative comes to mind right now.

Pros

I find the layout very user-friendly and the whole platform is easy to use.

Cons

To be honest I have not come across anything I dislike about it so far.