Last Updated
Overview
GiveSmart is a robust nonprofit management suite for maximizing fundraising through events and mobile bidding. While its advanced capabilities may overwhelm new users, its intuitive interface and real-time donation tracking simplify complex operations. Overall, GiveSmart’s strategic donor engagement tools make it a compelling choice for growing organizations.
GiveSmart Specifications
- Fundraising Software
- Online Fundraising Platforms
- Event Management
- CRM Integration
GiveSmart Features
Automated Membership Management
This feature streamlines the entire registration process by allowing associations to create customized digital forms for new and returning members. It automates the collection of membership fees and securely stores contact information, significantly reducing the administrative burden on volunteer staff.
Integrated Event Ticketing
Nonprofits can easily organize workshops, galas, or sports competitions using professional ticketing tools that support online payment. The system generates secure electronic tickets and allows organizers to manage attendee lists in real-time, ensuring a seamless experience for every participant.
Customizable Donation Pages
Associations can launch tailored fundraising campaigns with dedicated pages that reflect their specific branding and mission. These pages support both one-time and recurring contributions, enabling organizations to build a stable financial foundation while offering donors a secure, modern payment experience.
Nonprofit Crowdfunding Campaigns
The platform provides specialized crowdfunding tools designed to mobilize communities around specific projects or emergency needs. Organizations can track progress through visual goal bars and update supporters instantly, fostering a sense of collective impact and increasing overall donor engagement levels.
Online Boutique Management
This module enables associations to sell merchandise, equipment, or services through a simplified digital storefront. It manages product listings and payment processing directly on the platform, allowing nonprofits to diversify their revenue streams without needing to maintain separate e-commerce software.
Pros And Cons of GiveSmart
Pros
Highly competitive pricing compared to similar platforms
Comprehensive front-end donor engagement and functionality
Streamlined site setup after initial system orientation
Cons
Steep learning curve for backend administrative tools
Unintuitive navigation requiring significant trial and error
GiveSmart Reviews
Total 19 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars37%
4
Stars32%
3
Stars11%
2
Stars11%
1
Stars11%
Share your experience
Bree B.
Education Management, 101-500 employees
More than a year
“Impressive fundraising hub”
Pros
To run fundraising events through this platform has been a really positive experience especially for auctions, galas and other large-scale programs. One of the biggest advantages for our school system is how flexible the platform is. Being able to assign campaign admins to each school means individual teams can manage their own programs, auctions and events on their own while still staying under one centralized system. The mobile bidding works very well and the overall guest experience is excellent and simple to navigate which really helps boost family engagement and revenue. On the admin side, it's incredibly helpful to have ticketing, payments, donor information and communications all together in one place and that makes my work much more manageable.
Cons
The biggest downside is definitely the cost. Even though the platform is very user-friendly for participants, the backend can feel somewhat complicated at times especially when building more customized campaigns, auctions and events. There's also a bit of a learning curve for new users, particularly for staff at the individual school level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stephanie T.
Non-Profit Organization Management, 1-10 employees
More than a year
“costly platform with constant failures”
Pros
Unfortunately, we didn't come away with anything positive from using it... both the platform and the support team fell short of even the most basic expectations.
Cons
It has been unpractical, poorly supported, hard to integrate and painfully slow when critical issues come up. Even after paying thousands for the platform, we've still had to build our own workarounds just to get things functioning.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
1
Functionality
2
Terry S.
Non-Profit Organization Management, 1-10 employees
More than a year
“A smartt platform”
Pros
Every online platform comes with strengths and weaknesses and this one has been one of the better ones we've used. It does a lot really well and they seem to be actively fixing the few issues that still come up. I'd absolutely recommend it to others and most of the trouble we ran into was due to user error on our side.
Cons
There's a lot of training included with the annual subscription. We ended up having to pay for extra training before we could fully make use of all the tools.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Frequently Asked Questions
What language does GiveSmart support?
GiveSmart primarily supports English language.
Does GiveSmart offer an API?
Yes, GiveSmart does offer an API.
Does GiveSmart have a mobile app?
Yes, GiveSmart does offer a dedicated mobile app.
What types of pricing plans does GiveSmart offer?
GiveSmart offers multiple plans starting at $3000/year along with custom pricing plans such as GiveSmart, Donor CRM, and GiveSmart Full Suite. According to our estimate, the implementation costs might vary between $1,400 to $3,000 for GiveSmart software. Get a detailed GiveSmart cost breakdown tailored to your specific requirements.
What level of support does GiveSmart offer?
GiveSmart offers support via 24/7 chat, email, phone, online submission form and help desk.
Who are the typical users of GiveSmart?
Typical users include nonprofits, schools, foundations, associations, faith-based groups, community organizations, and healthcare charities.
What other apps does GiveSmart integrate with?
GiveSmart integrates with Salesforce, Clover Go, Apple Pay, Google Pay, PayPal, Constant Contact, and YouTube Live.