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Overview
Sustain offers a nonprofit fundraising solution that centralizes donor management, supports flexible fundraising efforts and outreach, and manages donation processing. While its interface may feel somewhat dated, its organized database and range of communication tools make it a reliable choice for nonprofits seeking efficient fundraising operations.
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Starting Price
Custom
Sustain Specifications
- Donor Management
- Fundraising Tools
- Volunteer Management
- Event Management
What Is Sustain?
Sustain is a specialized fundraising management platform designed to centralize donor information and optimize development productivity. By offering an all-in-one constituent profile and comprehensive donor management tools, it allows organizations to track contributions, manage volunteers, and streamline fundraising operations. These features address core pain points like data fragmentation and administrative lag, making it highly effective for small to mid-sized nonprofits aiming to scale their impact through accessible and organized database management.
Sustain Pricing
Sustain pricing starts at $50/user/month. In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation Services: $2,000-$25,000 depending on data complexity and customization needs
- Data Migration: $1,000-$10,000 for transferring historical donor records and maintaining data integrity
- Training Programs: $500-$3,000 for staff and volunteer education
- Payment Processing: 2.2-3.5% per transaction plus $0.30 per gift for credit card and ACH processing
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Sustain Integrations
The software supports integration with multiple systems and platforms, such as:
- DonorSearch
- Wealth Engine
Who Is Sustain For?
Sustain is ideal for a wide range of industries, sectors, and nonprofit types, including:
- Health and wellness
- Arts and culture nonprofits
- Human services
- Animal and wildlife charities
- Educational nonprofits
Is Sustain Right For You?
Sustain is ideal for nonprofits seeking to centralize donor information and streamline fundraising operations. Built on a SQL database, it offers robust reporting, flexible data management, and secure donation handling. Sustain Portals provide a centralized workspace for efficient task management, while technology partnerships extend its functionality. Trusted by organizations like Sacred Heart School Foundation, the platform delivers an organized, reliable, and effective solution for small to mid-sized fundraising teams.
Still unsure about Sustain? Contact us at (661) 384-7070 for further guidance.
Sustain Features
Donor Management
Sustain provides an all-in-one constituent profile that organizes all donor information, including designated P1 and P2 details. The platform allows users to manage unique record types, link data to Outlook, assign marketing attributes, and apply a detailed scoring matrix. This centralized approach ensures efficient donor tracking and a complete understanding of constituent interactions.
Fundraising Efforts And Outreach
The platform enables nonprofits to create highly effective marketing pieces quickly using letters, labels, and emails. Sustain supports personalized thank-you letters, template options, direct mailing, creative list building, and quick letter generation. Users can export lists and run email campaigns seamlessly, making outreach more efficient and improving engagement with supporters.
Donation Processing
Sustain centralizes online and offline donation management through its universally designed Gifts section. The software ensures easy gift entry, supports web donation forms, and tracks contributions efficiently. Nonprofits can process all gifts in one place, maintaining accurate records while simplifying workflows. This feature streamlines donation handling and enhances transparency across fundraising operations.
Reporting
The platform provides highly flexible reporting capabilities that allow users to generate precise, detailed reports for any purpose. Sustain supports drill-down analysis, year-end statements, information exporting, custom report building, and exact list creation. By offering comprehensive reporting tools, the software ensures organizations are always prepared for board meetings, audits, and strategic planning decisions.
Volunteer Management
Sustain allows immediate access to complete volunteer information across all users. The platform tracks volunteer projects, maintains detailed bios, records statuses, supports batch entry, and manages action items. Users can document activities and generate volunteer reports efficiently. This feature helps nonprofits coordinate volunteer efforts effectively while ensuring accurate tracking and informed decision-making.
Pros And Cons of Sustain
Pros
Centralizes all donor information in one record
Produces personalized fundraising materials quickly and efficiently
Enables efficient list building and campaign management
Cons
Report customization options are somewhat limited
Customer support response times may vary
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Frequently Asked Questions
Does Sustain offer an API?
Information about an API is currently unspecified by the vendor.
What language does Sustain support?
Sustain software primarily supports English.
What level of support does Sustain offer?
Sustain offers support via phone, email, live chat, and an online contact form.
What other apps does Sustain integrate with?
Sustain integrates with multiple platforms, including Wealth Engine and DonorSearch.
Does Sustain have a mobile app?
No, Sustain does not offer a dedicated mobile app.
What types of pricing plans does Sustain offer?
Pricing for Sustain starts from $50/user/month. Get a detailed Sustain cost breakdown to make an informed decision.
Who are the typical users of Sustain?
Sustain features are used by development teams, fundraising professionals, school foundations, healthcare nonprofits, and small to mid-sized nonprofit organizations to manage donor information, streamline operations, and optimize outreach and reporting.