Total 20 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

35%

3

Stars

15%

2

Stars

0%

1

Stars

5%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

More than a year

3.0
April 2024

Good, though not perfect

Pros

Anaplan software is really flexible and offers almost real-time updates with in memory calculations which I find super helpful.

Cons

The things that are concerning to me are the lack of integrations and the high cost of implementation.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

T

Tony

Marketing and Advertising, 500+ employees

More than a year

1.0
November 2023

Poor support service

Pros

I have had a negative experience with the company. They have been dishonest, disorganized and charged for services they didn't fulfill.

Cons

Anaplan out of nowhere disabled the product without notifying us. They acknowledged the products malfunction for several weeks but didn't offer a refund. All we have to do is wait instead for the contract to expire.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
March 2023

The leading tool for CPM

Pros

Anaplan makes data modeling fairly easy and its built-in calculation engine works really well. It's been a great asset for us. I use this cloud-based planning tool to run my business team and help us plan and achieve our goals.

Cons

Being able to see the objects under a connected source system is definitely going to help a lot. I am hoping that they will introduce this feature soon.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
January 2023

Anaplan is a good choice for your business

Pros

It is a great software as it offers so many different advantages. Its real time calculation feature is exceptional. It is easy to integrate into our system and use. Additionally it caters to businesses of all sizes and delivers immediate results.

Cons

The tool has a few minor functionality issues but honestly, they are not that big of a deal as they don't really affect our day to day workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tyler

Education Management, 51-100 employees

Less than a year

4.0
November 2022

Decent but lacks some features

Pros

Anaplan makes resource planning super easy. Plus it really streamlines everything and is so efficient.

Cons

Some functions, like sum and lookup, tend to slow down the model's performance, which we did not find ideal at all.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
November 2022

Does the job, but not without issues

Pros

It's a large company, so it has all the features needed to flow data through and analyze, which could be great for others. But with the limited budgeting capacity I have, it is not exactly ideal for me.

Cons

Well to me the functionality of the budgeting and costing areas feels a bit clunky and manual.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

R

Rachel

Retail, 500+ employees

Less than 6 months

5.0
June 2022

Has great features

Pros

First off, Anaplan is really easy to learn and it's actually exciting to work with Excel using this system. The drill-down feature makes it quite easy to troubleshoot errors while using different functions. Plus, it's sales offer the fat fingering key, which lets us quickly remove any unwanted data. It also integrates smoothly with other systems and helps us build the best product development team.

Cons

Anaplan is a decent tool but it has limitations that make it less likeable to us. Like it doesn't handle high integration functions well and lacks a wide range of event workflows. Additionally it doesn't provide satisfactory report analytical services even at a high granularity.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

S

Sarah

Information Technology and Services, 500+ employees

Less than 6 months

5.0
August 2021

Wish I had this tool sooner

Pros

At last I gained access to this platform in Q3 and it has given my team transparency to view our quarterly goals and bonuses. Previously we didn't have visibility into this information.

Cons

Our customer success compensation page has a lot of white space and could be visually improved but it has all the necessary information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
July 2021

Business-friendly software

Pros

Well it is great for supply chain, sales performance, and Opex. In short I would say it is a business-friendly platform with lots of different use cases.

Cons

The learning journey of ours for this tool is a bit too steep and an administration team is required to manage the apps.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

C

Claire

Computer Software, 500+ employees

Less than a year

4.0
October 2020

Not at all user-friendly

Pros

It has most of the features we require although we need to figure out how to use them.

Cons

Navigation is terrible. Also It is extremely difficult for us to find the needed information. Plus it is confusing and lacks intuitiveness.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

8

Functionality

8

K

Kunal

Consumer Goods, 500+ employees

Less than 6 months

5.0
April 2020

We use it for everything

Pros

Anaplan is excellent for demand planning and my company uses it across all our categories.

Cons

No issues at the moment. Maybe because I am fairly new to this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
July 2019

Happy and recommended

Pros

I support a TMC team in the hospitality space and we use Anaplan for our performance metrics and program management. Anaplan presents data in a visually pleasing manner and allows for easily exportable graphs for our clients.

Cons

Overall I am very much satisfied with the product. However I must say faster uploads would be very much appreciated. It is coming From an administrators perspective.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
February 2019

Take your business to the next level

Pros

It is a cloud connected forecasting software that takes businesses like ours to the next level by replacing old Excel files and manual updating processes. Plus it provides a glimpse into the future, allowing for analysis of large data sets and complete transparency and connectedness within the business.

Cons

There are minor functionality issues I have noticed within the tool but they are hardly noticeable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexis

Events Services, 500+ employees

Less than 6 months

4.0
February 2019

Amazing software

Pros

I think this software is perfect for companies that need what-if scenario planning, forecasting, budgeting, workforce planning and tracking competitor data. It really has all in one functionality, offering a clean and clear overview of the business.

Cons

The dashboards are sometimes not as intuitive as I think they should be.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

K

ken

Computer Software, 500+ employees

Less than a year

4.0
March 2018

Planning is made easy with Anaplan

Pros

I love how cloud-focused this software is. Plus it helps us connect data and plan across different teams and I can customize the tools to fit our needs. And all the information and updates are available instantly which makes it even more likable.

Cons

I am not impressed with the reporting tools. Formatting different areas of the tool is very hard. I feel like it should have some useful Excel functions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

G

grant

Financial Services, 51-100 employees

Less than 6 months

4.0
March 2018

Easy to use with the right setup

Pros

Once it's set up, Anaplan software is quite fast at modeling business scenarios. Also it lets everyone access the same central data, so we don't run into version conflicts or end up with different numbers floating around the business.

Cons

Well I think some might argue that it is relatively expensive for what could be considered a spreadsheet although it offers much more.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
February 2018

Saves me a lot of time

Pros

Before we started using Anaplan, we relied on Excel documents that needed multiple versions and updates. At first, we only used it for financial planning, but we have since expanded it to other solutions as well. Our goal now is to integrate more models into Anaplan, just like the power users I've seen at Anaplan conferences, so that all our data is in one place.

Cons

The initial setup requires significant learning and time. Also the training session lasts several days and still requires additional follow up and communication with the implementation team. Plus it come to my notice that graphs and data visualization are also lacking compared to Tableau or even Excel.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

N

Neeraj

Not Specified, N/A employees

Less than 6 months

5.0
December 2017

Simply the best

Pros

The SaaS-based model works really well for finance and supply chain planning. It offers great use cases for both, and when we consider hosting and pricing. So yes without a doubt, it is a solid choice.

Cons

Some of the Enterprise features are limited but the good thing is that most of the required features are available. And as a web based platform I will say it may be difficult for some users accustomed to desktop based reporting initially.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Dar

Computer Software, 500+ employees

Less than a year

3.0
October 2016

Not happy!!

Pros

What would I say? The user interface of Anaplan looks like a spreadsheet and that's about it.

Cons

Not at all easy to use. As setting up the model on which the "spreadsheet" runs requires a highly knowledgeable Anaplan partner. Without one you will become a frustrated user.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

4

Functionality

6

J

Joe

Management Consulting, N/A employees

More than a year

3.0
October 2015

Nothing so special about it

Pros

One of the biggest strengths of Anaplan software is how adaptable it is. You can really build almost anything you want with it. Replacing our old Excel models was quite quick as it only took a few hours of ours. On top of that, the vendor is always updating the system with about 3 to 5 upgrades a year. What I really like is that some of my personal requests have made it onto their roadmap and were eventually included in an update. They really listen to their customers and take our feedback into account when deciding what to work on next.

Cons

The metadata management within a single model is excellent and I really love that feature. However, it can get a bit frustrating when you need to share the same metadata across multiple models. Another downside is the vendors pricing model. They start you off with a small workspace, which seems fine at first but it quickly becomes too small as your needs grow. Then, they charge really high fees for every extra GB of space you need, which is definitely not ideal considering what I originally planned for.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6