Axiom Software Reviews
Total 13 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars46%
3
Stars15%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Civil Engineering, 1-10 employees
Free Trial
“strong analytics and integration”
Pros
This software brings solid financial planning tools and it's surprisingly easy to customize the setup to match how your organization works. The analytics are powerful and actually useful when you're digging into results and it connects smoothly with other systems instead of feeling bolted on. On top of that, the platform's industry-focused solutions help it fit real-world workflows rather than forcing generic processes.
Cons
Scalability can be a bit limited for smaller organizations as needs grow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Finance, 500+ employees
Less than a year
“Complete reporting tool”
Pros
This product looks a lot like Excel and has similar features, but it also includes some extra tools. I find the GetData function especially useful because it lets me quickly retrieve data from different tables.
Cons
Tables have row limits, which means that to view a table with over 50,000 rows, I need to create a report to see the entire table.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pharmaceuticals, 101-500 employees
More than a year
“Great risk visualization”
Pros
It really helps with managing risks and the whole process is laid out visually so you can understand what's going on at a glance.
Cons
Pricing is on the expensive side and switching away later is pretty much out of the question. Once you commit to it, migration is nearly impossible unless you're willing to rebuild your data and workflows from scratch.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Healthcare, 500+ employees
More than a year
“Fast and easy but glitchy”
Pros
The ability to generate dynamic reports quickly is a standout feature for me.
Cons
I’ve noticed that the formulas and setup can be inconsistent and often glitchy.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Banking, 101-500 employees
More than a year
“excel-based reporting that pays off!”
Pros
As an Excel user, the workflow feels accessible because Excel is essentially at the core of the product. We've been able to meet our needs across a pretty wide range of financial reporting: budgeting, forecasting, profitability reporting, incentive compensation, loan pricing, risk-adjusted capital allocation and more. The output and the extra insight we're getting have made the cost feel like it's been genuinely worth it.
Cons
When we first teamed up with Axiom EPM in late 2012, their support was outstanding. Issues were often getting resolved within an hour. Lately though, resolutions regularly take several days, at least that's been the average pace for us. I submitted an urgent ticket earlier this week and we've already gone through 3 full business days without even getting an assignment (the customer portal shows the same status). I've raised concerns about support for years, including a 30 minute call with their previous rep last year. They kept saying improvements were on the way but this week is pretty clear that there are still serious issues particularly for clients in financial institutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 500+ employees
Less than 6 months
“clear data insights for strategy”
Pros
Using this tool has been a real positive for our organization! It's helped us visualize and understand our data much better and that's made strategic decision-making more grounded. The interface is easy and it's been genuinely valuable in getting our team to engage with the data instead of treating it like an afterthought. We've been able to use it to prioritize initiatives and projects while also identifying cost-saving opportunities.
Cons
At this point there aren't any complaints from our side. It's working exactly the way we expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
More than a year
“Excel-based reporting with smooth integration”
Pros
The software feels really user friendly and the integration work is solid. I also appreciate that it's excel based which makes it much easier to work with daily. Being able to modify reports when needed has been a big plus for keeping everything aligned with our budgeting process.
Cons
I'm not a fan of using the Windows client for administrators when they need to access the budget plan files.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Banking, 101-500 employees
More than a year
“Fits financial industry workflows”
Pros
The consolidation process runs smoothly and is fully automated which saves a lot of time. It also includes banking specific functionality (like FTP support and RAROC) which fits well for financial industry workflows.
Cons
Dashboard functionality still needs improvement and it would be better if the software could model information using R or a similar modeling language.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Hospital & Health Care, 500+ employees
More than a year
“user-friendly budgeting features, slow support”
Pros
It feels pretty user friendly and the built-in features genuinely improved how we handle budgeting day to day. It's made the whole budgeting process feel more organized and more productive for our team.
Cons
Support can be painfully slow when something urgent comes up. Responses sometimes take more than a month and on a few occasions it's gone even longer than that on critical cases.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
7
Higher Education, 101-500 employees
More than a year
“excel-like interface”
Pros
The basic daily use feels accessible especially if you're familiar with Excel-style software. When the setup is done properly, it comes across as a solid product that can work well.
Cons
Our specific version has been tough to learn and actually use daily. It also seems like the previous institution's setup made the same product much more approachable so there's room to improve the onboarding or configuration.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
10
Higher Education, 500+ employees
More than a year
“budgeting data slicing and reporting”
Pros
Axiom Software lets me pull budgeting information together, break it back down for deeper inspection and then use those views for reporting without a bunch of manual rework. It's especially helpful when I need to analyze the data at an individual level instead of only looking at aggregated numbers.
Cons
The Excel client occasionally feels a bit sluggish which can slow down the flow when I'm working through larger or more frequent updates.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
9
Hospital & Health Care, 500+ employees
More than a year
“strong onsite support, fast onboarding”
Pros
They had a representative come onsite with our organization during implementation and that support made a huge difference for us. Whenever software issues pop up, it never feels like we're left hanging: customer support has been there consistently! There's also plenty of learning material so users can get comfortable with the product without it dragging on. I'm able to handle most of my tasks within a single platform too which helps keep things simpler for the whole team.
Cons
It seems like bugs show up around software update time and that can occasionally lead to work stoppages. That said, if you plan ahead for updates, it's usually not catastrophic. The forecasting tools feel a bit weaker compared to budgeting though that might be partly because forecasting is still relatively new.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Financial Services, 500+ employees
More than a year
“75% faster budget cycles”
Pros
Using this tool has helped us cut our Budget Cycle time by nearly 75% compared to our previous software. Beyond the speed, the platform offers a lot of flexibility and customization, letting users build custom reports and Budget plan files that match the bank's specific requirements.
Cons
The only real limitation we ran into so far was with the Cash Flow engine. The outputs from its Cash Flow engine look quite different from our ALM software, including material variances. We weren't comfortable using it for Planning but we were able to work around that gap through Axiom's customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8