Axiom Software

Axiom Software Reviews

Total 13 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

46%

3

Stars

15%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Civil Engineering, 1-10 employees

Free Trial

4.0

“strong analytics and integration”

Pros

This software brings solid financial planning tools and it's surprisingly easy to customize the setup to match how your organization works. The analytics are powerful and actually useful when you're digging into results and it connects smoothly with other systems instead of feeling bolted on. On top of that, the platform's industry-focused solutions help it fit real-world workflows rather than forcing generic processes.

Cons

Scalability can be a bit limited for smaller organizations as needs grow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

C
Corey

Finance, 500+ employees

Less than a year

5.0

“Complete reporting tool”

Pros

This product looks a lot like Excel and has similar features, but it also includes some extra tools. I find the GetData function especially useful because it lets me quickly retrieve data from different tables.

Cons

Tables have row limits, which means that to view a table with over 50,000 rows, I need to create a report to see the entire table.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WA
Waqas Ahmed

Pharmaceuticals, 101-500 employees

More than a year

4.0

“Great risk visualization”

Pros

It really helps with managing risks and the whole process is laid out visually so you can understand what's going on at a glance.

Cons

Pricing is on the expensive side and switching away later is pretty much out of the question. Once you commit to it, migration is nearly impossible unless you're willing to rebuild your data and workflows from scratch.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

C
Christopher

Healthcare, 500+ employees

More than a year

3.0

“Fast and easy but glitchy”

Pros

The ability to generate dynamic reports quickly is a standout feature for me.

Cons

I’ve noticed that the formulas and setup can be inconsistent and often glitchy.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

6

MH
Mark Hutchinson

Banking, 101-500 employees

More than a year

5.0

“excel-based reporting that pays off!”

Pros

As an Excel user, the workflow feels accessible because Excel is essentially at the core of the product. We've been able to meet our needs across a pretty wide range of financial reporting: budgeting, forecasting, profitability reporting, incentive compensation, loan pricing, risk-adjusted capital allocation and more. The output and the extra insight we're getting have made the cost feel like it's been genuinely worth it.

Cons

When we first teamed up with Axiom EPM in late 2012, their support was outstanding. Issues were often getting resolved within an hour. Lately though, resolutions regularly take several days, at least that's been the average pace for us. I submitted an urgent ticket earlier this week and we've already gone through 3 full business days without even getting an assignment (the customer portal shows the same status). I've raised concerns about support for years, including a 30 minute call with their previous rep last year. They kept saying improvements were on the way but this week is pretty clear that there are still serious issues particularly for clients in financial institutions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SZ
Samantha Zilla

Hospital & Health Care, 500+ employees

Less than 6 months

5.0

“clear data insights for strategy”

Pros

Using this tool has been a real positive for our organization! It's helped us visualize and understand our data much better and that's made strategic decision-making more grounded. The interface is easy and it's been genuinely valuable in getting our team to engage with the data instead of treating it like an afterthought. We've been able to use it to prioritize initiatives and projects while also identifying cost-saving opportunities.

Cons

At this point there aren't any complaints from our side. It's working exactly the way we expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FVI
Fred Venable III

Hospital & Health Care, 500+ employees

More than a year

5.0

“Excel-based reporting with smooth integration”

Pros

The software feels really user friendly and the integration work is solid. I also appreciate that it's excel based which makes it much easier to work with daily. Being able to modify reports when needed has been a big plus for keeping everything aligned with our budgeting process.

Cons

I'm not a fan of using the Windows client for administrators when they need to access the budget plan files.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JK
Jasen Kapaun

Banking, 101-500 employees

More than a year

4.0

“Fits financial industry workflows”

Pros

The consolidation process runs smoothly and is fully automated which saves a lot of time. It also includes banking specific functionality (like FTP support and RAROC) which fits well for financial industry workflows.

Cons

Dashboard functionality still needs improvement and it would be better if the software could model information using R or a similar modeling language.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

CM
Christopher Mahoney

Hospital & Health Care, 500+ employees

More than a year

3.0

“user-friendly budgeting features, slow support”

Pros

It feels pretty user friendly and the built-in features genuinely improved how we handle budgeting day to day. It's made the whole budgeting process feel more organized and more productive for our team.

Cons

Support can be painfully slow when something urgent comes up. Responses sometimes take more than a month and on a few occasions it's gone even longer than that on critical cases.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

7

SA
Sue Amatrudo

Higher Education, 101-500 employees

More than a year

4.0

“excel-like interface”

Pros

The basic daily use feels accessible especially if you're familiar with Excel-style software. When the setup is done properly, it comes across as a solid product that can work well.

Cons

Our specific version has been tough to learn and actually use daily. It also seems like the previous institution's setup made the same product much more approachable so there's room to improve the onboarding or configuration.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Higher Education, 500+ employees

More than a year

4.0

“budgeting data slicing and reporting”

Pros

Axiom Software lets me pull budgeting information together, break it back down for deeper inspection and then use those views for reporting without a bunch of manual rework. It's especially helpful when I need to analyze the data at an individual level instead of only looking at aggregated numbers.

Cons

The Excel client occasionally feels a bit sluggish which can slow down the flow when I'm working through larger or more frequent updates.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

9

SM
Sarah Meyer

Hospital & Health Care, 500+ employees

More than a year

4.0

“strong onsite support, fast onboarding”

Pros

They had a representative come onsite with our organization during implementation and that support made a huge difference for us. Whenever software issues pop up, it never feels like we're left hanging: customer support has been there consistently! There's also plenty of learning material so users can get comfortable with the product without it dragging on. I'm able to handle most of my tasks within a single platform too which helps keep things simpler for the whole team.

Cons

It seems like bugs show up around software update time and that can occasionally lead to work stoppages. That said, if you plan ahead for updates, it's usually not catastrophic. The forecasting tools feel a bit weaker compared to budgeting though that might be partly because forecasting is still relatively new.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

JB
JOdy Bellio

Financial Services, 500+ employees

More than a year

5.0

“75% faster budget cycles”

Pros

Using this tool has helped us cut our Budget Cycle time by nearly 75% compared to our previous software. Beyond the speed, the platform offers a lot of flexibility and customization, letting users build custom reports and Budget plan files that match the bank's specific requirements.

Cons

The only real limitation we ran into so far was with the Cash Flow engine. The outputs from its Cash Flow engine look quite different from our ALM software, including material variances. We weren't comfortable using it for Planning but we were able to work around that gap through Axiom's customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8