Total 64 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

44%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Ashley

IT, 11-50 employees

Less than 6 months

5.0

“Easy way to track projects”

Pros

It's easy to use with a simple interface and I like all the available features.

Cons

I simply wish there was a customer service phone number.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Travis

E-learning, Education, Higher Education, Content Marketing, 11-50 employees

Less than a year

5.0

“98% Awesome”

Pros

Ease of use is excellent. Also everything is visible.

Cons

Even after multiple exchanges I still cannot drag and drop on my calendar.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Samantha

Marketing and Advertising, 1-10 employees

More than a year

5.0

“BSE Loves Brightpod”

Pros

Ease of use, colors and the overall look of the system are appealing.

Cons

I wish it could integrate with invoicing and billing systems and have a more detailed client portal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Craig

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Great service”

Pros

All the organization components are excellent.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kyle

Farming, 11-50 employees

Less than 6 months

5.0

“Smart & Easy”

Pros

The Project Management and drag-and-drop functionality are standout features.

Cons

Since its a paid service, I can't use it for my personal projects with friends and family.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Thanh

E-learning, Education, Higher Education, Content Marketing, 500+ employees

Less than 6 months

3.0

“Love it!!!!”

Pros

There are softwares that offers everything but are not easy to use. But this is not the case with this one. So I am happy.

Cons

No cons. Yet to discover one!

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

A
Aditya

Not Specified, N/A employees

Free Trial

5.0

“Brings Visibility to all your projects”

Pros

The product is great for time management.

Cons

I need to familiarize myself with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alex

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“The best first seven weeks in the professional world!”

Pros

The functionality and customer service are two of the top notch features.

Cons

I am unable to move task lists into another pod while retaining all the related data, files and comments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N
Nick

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0

“Great tool to keep all my task in on place and get them accomplished.”

Pros

The design is simple.

Cons

One thing I believe the software lacks is the ability to create custom fields.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Miguel

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0

“My Review For BrightPod”

Pros

The graphics and layout are quite impressive.

Cons

The difficulty lies in editing certain task descriptions and the emergence of confusing windows.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

S
Sarah

Graphic Design, 1-10 employees

Less than a year

4.0

“Brightpod Review”

Pros

I really like the way everything is displayed. Unlike competing project management apps, the projects are organized in an easily viewable hierarchical format. I love that I can see the pods collectively, then individually, and then view the tasks themselves, all within one window. There's no jumping from page to page or struggling with navigation. Everything is straightforward and even color-coded.

Cons

It would be wonderful if this program had a built-in timer feature instead of manually logging in each time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J
Joe

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Brightpod is a superior app for managing, recording, and billing collaborative projects”

Pros

all commendable features are such as The price, ease of use, intuitive nature and email-based.

Cons

It could have a better connection between time recording and tasks. When recording time, there's only a notes field and it doesn't have to be tied to a task, which makes it easier to use but less useful for billing presentations. I suppose the entire time recording feature could be more comprehensive with a designated space to enter time for all tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K
Kristen

IT, 11-50 employees

More than a year

4.0

“Great for marketing teams, but lacks some integrations”

Pros

It's user-friendly and the templates come in handy. Collaboration is even easier now that we can duplicate pods and task lists for similar projects.

Cons

There is limited or no integration with CRM and/or billing software to automate the invoicing process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

C
Caroline

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0

“Nice for organization”

Pros

There are plenty of features and options for organizing tasks.

Cons

It can be a bit confusing at times

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T
Tyler

Hospitality, Healthcare, 51-100 employees

Less than 6 months

4.0

“Brightpod does the job!”

Pros

One of the feature that standout to me is the Tasks Lists.

Cons

I am happy with the software and its features so far

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L
Lamees

Not Specified, 1-10 employees

Less than a year

5.0

“Happy Customer”

Pros

The workflows, choice between list view and workflow view, and predefined workflows for digital marketing work are excellent. The customer service is outstanding. the integrated support interface is very much simple and convenient to use. Also the customer support team responds promptly.

Cons

It can become expensive with a busy project schedule.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M
Monica

Higher Education, 101-500 employees

Less than 6 months

5.0

“Brightpod for project management - great”

Pros

Its user friendly and visually appealing. especially for managers who need to view project status.

Cons

I haven't come across the option to send reminders about deadlines to assigned individuals and pod managers. Have this feature will be fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chad

NonProfits, 101-500 employees

Less than 6 months

4.0

“Good, basic marketing projected management tool”

Pros

It's easy to use.

Cons

It doesn't offer any customization options.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

O
Olha

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0

“Generally ok but lacks features”

Pros

The ease of use and UI are the best.

Cons

The product isn't entirely intelligent.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

6

B
Barrett

Entertainment, 11-50 employees

Less than 6 months

5.0

“So Far So Good”

Pros

The ability to drag team members when required, ability to attach files and notify different team members about anything with an ease is noteworthy.

Cons

Having a desktop and mobile app would be fantastic since I dislike having multiple browser windows open. It would be great to create multiple teams within a task and assign different completion levels to team members.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9