Total 94 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

28%

3

Stars

6%

2

Stars

3%

1

Stars

7%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Randy

Computer Software, 11-50 employees

More than a year

1.0

Fraudulent - Terms of Service

Pros

While I chose Capsio for its ease of use, I am disappointed with their terms of service.

Cons

Caspio's contractual terms can be restrictive, requiring written notice to cancel, or else users are automatically locked into another year-long contract. This policy has led to frustration among customers.

Rating Distribution

Ease of use

1

Value for money

3

Customer Support

2

Functionality

2

PR
Pookh Raj

Civic & Social Organization, 1-10 employees

Less than 6 months

5.0

CASPIO REVIEWS

Pros

Overall, my experience with Capsio has been good and I have enjoyed working with it without encountering any major problems.

Cons

I have not encountered any issues with Caspio's help support system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bruno

Computer & Network Security, 1-10 employees

1.0

Fraudulent behavior

Pros

I did not end up using Capsio at all, yet they started billing me fraudulently while we were still discussing.

Cons

My experience with the salespeople at Caspio has been negative, finding them to be dishonest.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A
Antonio

Information Technology and Services, 1-10 employees

Less than 6 months

2.0

Testing Caspio on a client project

Pros

Our experience with Capsio started in a hurry as we needed to develop a solution for a client within a tight budget. However, we found the lack of documentation frustrating, leading our developer to spend hours understanding its logic. Additionally, dealing with unrecognized bugs wasted a significant amount of our time.

Cons

While encountering bugs is understandable, the lack of support and collaboration from Caspio is unacceptable. They charge exorbitant fees for support and are inflexible when it comes to accommodating small changes.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

D
Daren

Education Management, 11-50 employees

More than a year

5.0

Caspio review

Pros

Capsio's ease of use and functionality, along with good customer service and support, have been valuable to us.

Cons

I find Caspio's pricing to be slightly high.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

A
Anonymous

Not Specified, 11-50 employees

More than a year

3.0

Great StartUp Tool!

Pros

Their ease of use and affordability make it perfect for startup operations.

Cons

As our company has grown, we have faced challenges due to Caspio's lack of flexibility.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

K
Kevin

Education Management, 101-500 employees

More than a year

4.0

Caspio a great value

Pros

Using Capsio has been great; it did not take us long to learn, and we were able to build a secure database that provides valuable information to our students.

Cons

I wish there was an option to securely upload documents within Caspio.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

W
William

Human Resources, 1-10 employees

More than a year

5.0

Great software for a company supporting remote work

Pros

We transitioned from a custom Visual Basic & SQL database system to Capsio when we decided to have everyone work from home. Capsio allowed us to replicate our legacy system and eliminate the need for servers, as everything is now cloud-based.

Cons

Although we initially missed some functionality from Visual Basic, we have managed to find workarounds within Caspio.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
John

Government Administration, 500+ employees

4.0

Great alternative to traditional applications

Pros

Capsio's low-code approach is liberating, allowing for the creation of various applications without the need to learn a programming language. Their outstanding support, even on the free tier, and abundance of instructional resources contribute to their commitment to users' success.

Cons

While there is a learning curve with Caspio, it is not insurmountable. However, I am concerned about the lack of local data replication options without opting for the most expensive tier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Shauna

Libraries, 11-50 employees

More than a year

3.0

Worth the learning curve

Pros

I use the free version of Capsio, and it meets all my needs perfectly. The customer support is quick and helpful, and there are plenty of training videos and documentation available. I appreciate how changes take place seamlessly and in real-time.

Cons

integrating Caspio into my WordPress website and ensuring mobile compatibility was challenging, but customer service provided assistance, despite using the free version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

B
Broc

Printing, 11-50 employees

Less than 6 months

4.0

Learning curve, but a great and powerful software.

Pros

Capsio is like a comprehensive tool-belt, offering a wide range of features and capabilities for developers. Their customer support and library of resources are extensive.

Cons

My impression that Caspio was a "no-code" solution was mistaken; it seems to be more of a "low-code" solution for most use cases. This has resulted in a learning curve for me, despite considering myself technologically adept.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J
Julius

Oil & Energy, 11-50 employees

More than a year

4.0

Caspio Rapid App Development

Pros

By watching just the training videos, users can develop apps in hours using Capsio.

Cons

Detailed instructions on using JavaScript implementation are lacking in Caspio's documentation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G
Gene

Hospital & Health Care, 51-100 employees

More than a year

5.0

Very Positive Experience

Pros

The team at Capsio is awesome! They understood my vision and translated it into an organized system in a short amount of time, showing great patience throughout the process.

Cons

While I appreciate Caspio's product, I found the sales tactics overly aggressive, which detracted from the overall experience. More layout and color options would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Caspio for the Win

Pros

it is intuitive, easy to construct, and simplifies database management.

Cons

Their tutorials and guidance make it user-friendly, although some familiarity with database structure is helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10