Total 9 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

11%

3

Stars

11%

2

Stars

0%

1

Stars

11%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

N

Naveen

Computer Software, 500+ employees

More than a year

5.0
December 2024

Excellent tool for managing projects and resources

Pros

Clarity Software is a thorough project and portfolio management tool that is especially helpful for large enterprises. Plus I like that it offers powerful features for managing resources across multiple projects.

Cons

The cost of it and its user interface can be challenging for teams that do not have dedicated IT support. Additionally, the performance issues with large datasets and the limited mobile experience are significant drawbacks that I noticed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

stephen

Financial Services, 11-50 employees

Less than 6 months

5.0
October 2024

Complete workflow management software

Pros

It integrates all the necessary software into one platform making it easier for us to manage all users in one place.

Cons

I would still prefer a US-based company since this one is not.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

K

kowsalya

Consumer Goods, 1-10 employees

Less than 6 months

5.0
June 2021

Increased my business growth

Pros

In my experience it covers everything from quoting to sales. Its easy to use functions ensure great responses from our team. It has sped up our work by consolidating all our tasks in one place. And with its automation, accuracy and tracking features, it is simple to analyze sales results.

Cons

It needs automation for email follow-ups and the extra modules make it quite expensive and sometimes I noticed the software can be a little slow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Karl

Marketing and Advertising, 1-10 employees

Less than a year

1.0
June 2020

Stay away from this at all costs, disappointing!!

Pros

Honestly there are not many pros. Yes support is decent but I feel like they should be providing better service.

Cons

Almost everything. As it is an outdated CRM system. Initially it seems great during the demo but they do not show you all the features and functionality and when you sign up, not all of them are included. Plus it gets confusing when you try to use features that were demoed but are not part of your plan. They claim to assess your needs before signing up but the sales reps simply tell you what you want to hear to close the deal. And once you start using it the flaws become apparent. Like features shown in the demo are not included in our plan and we have to pay extra for each user who needs access to them. Such as modules like sales, invoicing, production, delivery and fitting all have separate licenses making it very expensive if you want the whole team to have access.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

4

Functionality

2

D

David

Printing, 1-10 employees

Less than a year

3.0
February 2020

Needs to make a few improvements

Pros

I like how it gives us an accurate cost which we can then present to the customer as a quote making the process much more professional.

Cons

The quoting system could be improved as I feel like it should be able to display all the costs clearly.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

8

Functionality

4

J

John

Printing, 1-10 employees

More than a year

5.0
February 2020

Works beyond what I expected

Pros

It includes all the essential features I need for a precise and comprehensive quoting system.

Cons

There is nothing I really dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Graphic Design, 1-10 employees

More than a year

4.0
February 2020

Good but a bit costly for Startups

Pros

The job folders are simply the best as they keep all our job files, measurements, invoices and photos in one easy to access place.

Cons

For a smaller company like ours the additional modules are costly but I'd still like to have some of them.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

5

P

Paul

Printing, 1-10 employees

More than a year

5.0
January 2020

Comes with a lot of options!!

Pros

I really like how user friendly it is with various options for different levels of quoting and managing production besides it, the sales projections and historical analysis are also great features.

Cons

Well I cannot make modifications once the system is in delivery mode which I did not like.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

K

Klair

Printing, 1-10 employees

More than a year

5.0
January 2020

Big fan of it

Pros

The ease of use and its seamless integration with our accounts system makes it simply the best.

Cons

Sometimes it can be a bit long-winded but it really does not happen too often.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7