Total 7 reviews

3.4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

71%

3

Stars

0%

2

Stars

29%

1

Stars

0%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

DA

Daniel Alexander

Marketing and Advertising, 101-500 employees

Less than a year

4.0
April 2020

Easy to use but tricky timer and manual time entry

Pros

It's generally easy to use but I find the timer for projects a bit tricky to start. I always end up having to enter my time manually.

Cons

The process for logging time as an operations controller isn't very easy.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

G

Gabriela

Marketing and Advertising, 101-500 employees

Less than 6 months

4.0
April 2020

great for tracking my time and team performance

Pros

Really appreciate how it tracks my time and lets me manage my own work while also reviewing the team's time and performance. It's super helpful for managing projects, assigning tasks and adding followers to keep everyone on the same page.

Cons

I still have trouble figuring out how to check my teammates progress and how subtasks are supposed to work.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

D

David

Marketing and Advertising, 101-500 employees

Less than 6 months

4.0
April 2020

All project comms in one thread

Pros

Having all the communication and project materials in one thread is great, it makes it easy to find all the details and messages for any project.

Cons

It's hard to accurately filter and see just the projects that have been assigned to me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Alfredo

Marketing and Advertising, 101-500 employees

More than a year

4.0
March 2020

Useful filters and real-time results

Pros

The filters and real-time results are the most useful tools for me in my daily work.

Cons

To change a project's status, you have to open the project itself. You can't just update it quickly like you can with a regular task.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

agostina

Marketing and Advertising, 101-500 employees

Less than 6 months

2.0
March 2020

poor UX and no visible AI

Pros

I like that it's trying to bring something new and innovative to the table.

Cons

User experience isn't great. It should be customizable based on a person's role and there's no visible AI to help organize work.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

5

Functionality

4

A

Andrew

Marketing and Advertising, 101-500 employees

More than a year

4.0
March 2020

Clear visibility and smart integrations

Pros

Moving to this platform was a big step up for us. It gave us a clear picture of our daily work and we were able to integrate it smoothly with our existing tools. Understanding where the agency was spending its time and the impact of that work has helped us make much smarter business decisions.

Cons

When I first started, I had to rely heavily on customer service to learn the product. There's definitely a significant learning curve to implementing it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

E

Eduardo

Publishing, 11-50 employees

Less than 6 months

2.0
March 2019

struggled more than benefited

Pros

Honestly I struggled with the software more than I benefited from it. It feels like it still has a lot of room for improvement in terms of features and usability.

Cons

The play/stop timer feature sometimes fails which is a major problem since tracking task time is one of the software's key features. If that's your main selling point, it needs to work perfectly. The AI also needs a lot of improvement.. it's tedious to constantly readjust tasks and deadlines every month.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4