Total 42 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

17%

3

Stars

17%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JH
Jamie H.

Hospital & Health Care, 11-50 employees

Free Trial

5.0

well-designed

Pros

Everything about the software is user friendly and thoughtfully designed which has made it very simple to use.

Cons

I have not run into any issues at all and the whole platform has been easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF
Samantha F.

Law Practice, 51-100 employees

Less than a year

5.0

simple but screen limits

Pros

DealRoom Software is fast and simple and the interface is easy to use without much effort.

Cons

The viewing area feels somewhat limited and rotating the screen can be frustrating at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL
Erin L.

Financial Services, 500+ employees

Less than 6 months

3.0

unclear dates

Pros

The way files were arranged made everything easier to follow and the email notifications were useful whenever new documents were added.

Cons

it was hard to see the actual upload date of files from within the website

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

MB
Matthew B.

Financial Services, 1-10 employees

Less than a year

5.0

user friendly file search

Pros

Its DealRoom's virtual data room has been very easy to use and searching for specific files is quick and hassle-free.

Cons

At times using it on a mobile device can be difficult so I feel like having a dedicated mobile app would make a big difference.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PA
Paul A.

Construction, 500+ employees

Less than 6 months

4.0

Organized but empty folders

Pros

Everything related to the acquisition is kept in one place organized by category and clearly titled which makes it simple to navigate and quickly find the documents you need.

Cons

One thing that could be better is showing whether a Request List folder has any content before you click into it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AN
Adriana N.

Banking, 500+ employees

Less than a year

5.0

Fast updates

Pros

Using it is not much of a hassle and downloading materials is easy too. I also get notified right away whenever new files are uploaded which helps me stay up to date.

Cons

It can be a little confusing to track which downloaded files came from which folder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KL
Kelly L.

Financial Services, 500+ employees

Less than a year

5.0

timely access

Pros

DealRoom gives us access to the right documents exactly when we need them during our deals.

Cons

The registration process could be improved. As getting my team fully onboarded took longer than it should have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JW
Joe W.

Accounting, 1-10 employees

Less than a year

5.0

logical after setup

Pros

Once you get familiar with the features, it is very easy to use. The initial setup was handled by Atlas Technical Consultants Inc. And I must say they would be the best ones to ask for detailed feedback on the data room's usability, download process and related functions.

Cons

I do not have any negative feedback to share as all the features appear to be very user-friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GH
Gilles H.

Food Production, 500+ employees

Less than a year

4.0

Fast access but confusing navigation

Pros

Overall the platform and downloading files is pretty easy and it really cuts down the need to send attachments around.

Cons

Navigation can be a bit confusing at times and moving back and forth between sections should be simpler.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PG
Paulette G.

Accounting, 11-50 employees

Less than 6 months

5.0

user-friendly but too many emails

Pros

Using it has been fairly easy and the platform feels very user friendly overall.

Cons

One downside was the number of update emails from it as it felt a bit excessive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LZ
Lina Z.

Investment Banking, 51-100 employees

Less than 6 months

5.0

Handles large data well

Pros

It handles large volumes of information really well and keeps documents indexed in a way that makes collaboration much easier for everyone involved.

Cons

There is nothing particularly problematic though having a few more organization features would be interesting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH
Alice H.

Financial Services, 11-50 employees

Less than 6 months

3.0

broken downloads

Pros

Sorting by the most recent files works well and moving through the folders is not a problem too.

Cons

Downloading files is a real headache. As the zipped downloads are often impossible to unzip because the file paths end up being too long and it does not provide any way to shorten or trim the file names.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AC
Alessandra C.

Information Technology and Services, 500+ employees

Free Trial

5.0

smart setup

Pros

The platform was very user friendly from the start so getting around it was easy and there's really no need for any training.

Cons

The issue is that attachments are separated into folders and there's no way to keep everything in one place which can make searching for documents take longer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VB
Vidhya B.

Hospital & Health Care, 500+ employees

More than a year

5.0

Easy to use, no issues

Pros

This tool is pretty easy to use and it doesn't take a lot of training to get comfortable using it.

Cons

I have not run into any issues in my limited use and it has handled all the features I needed really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DB
Dominic B.

Pharmaceuticals, 11-50 employees

Less than 6 months

5.0

Self-explanatory and fast

Pros

Getting started with this product was pretty easy since the layout is quite self explanatory. Uploading files is quick too and it works really well for giving multiple people access to the same documents.

Cons

Nothing really comes to mind. It feels like a well designed and well thought out program overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IG
Igor G.

Hospital & Health Care, 101-500 employees

Free Trial

3.0

poor messaging

Pros

There is a solid structure in place for adding and creating templates which helps keep things organized.

Cons

Leaving messages and notes is very difficult and that part of the platform feels frustrating to use.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

Q
Quinton

Banking, 500+ employees

Less than 6 months

5.0

Clean deal organization

Pros

Where this platform really shines for me is that getting to documents is simple and everything stays well organized. It also does a great job of keeping deals structured and easy to manage.

Cons

I really do not have any complaints. Because the features offered are pretty much in line with other deal sites and the layout looks modern without feeling outdated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MD
Maddie D.

Civil Engineering, 500+ employees

Less than a year

5.0

Flexible tracking!

Pros

DealRoom is very flexible. As with it, it is easy to track user progress and message people directly in the tool when updates are needed. That's very helpful.

Cons

The document upload and download process is not the best. Aside from that, it is a very powerful platform but the price is definitely high compared with other competing options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DL
David L.

Law Practice, 101-500 employees

Less than 6 months

3.0

folder export only

Pros

Exporting a map of the folder structure is fairly easy which is a nice feature to have.

Cons

That said the way the folders are actually organized feels a little harder to manage.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

A
Alex

Environmental Services, 500+ employees

Less than 6 months

5.0

Smart document tagging

Pros

Being able to tag documents to specific requests has been a big plus. One file can be uploaded to the Dealroom and then reused across multiple requests which is really good. The drag and drop upload also makes adding documents very simple.

Cons

Everything has worked really well so far and I have not come across any problems yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10