Total 17 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

18%

4

Stars

65%

3

Stars

0%

2

Stars

12%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

TL
Tom L.

Food & Beverages, 11-50 employees

More than a year

4.0

“outlook features without the bloat”

Pros

eM Client is a nice lightweight alternative to Microsoft Outlook, with most of its features and less bulk. You can do pretty much any task you would in Outlook.

Cons

It still runs from a data file and I find that can be awkward when moving everything over to a new system. In the end, I'd prefer a cloud-based service that is continually kept up to date.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7

SP
Stuart P.

Computer & Network Security, 1-10 employees

Less than a year

4.0

“easy email setup”

Pros

Setting up my email account to send and receive messages in the app was simple, even as a beginner.

Cons

The interface could be prettier though calling that a drawback feels like nitpicking. If I had to pick something, composing email is better in an app like Outlook.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

OD
Omer D.

Translation and Localization, 1-10 employees

Free Trial

4.0

“multiple email addresses in one place”

Pros

You can bring several email addresses together on one platform and you check all your emails in a single place.

Cons

I get too many emails from spammers but I don't think that's the softwares fault. I need to unsubscribe first.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

SM
Sam M.

Computer Software, 1-10 employees

Less than 6 months

5.0

“excellent calendar interface”

Pros

Supports multiple calendars and email accounts, including O365 and Google. Calendars can open in their own window and the UI is excellent.

Cons

Opening an email in a new window by double-clicking can be a bit slow. Replies have the same delay so you need to wait a few seconds after clicking "reply" before you can start typing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SH
Shauna H.

Construction, 11-50 employees

More than a year

2.0

“Repeated logouts and server outages”

Pros

I could sign in through an app rather than relying only on a web browser. I could also adjust its color to match my personality.

Cons

It repeatedly signed me out and sometimes I had to uninstall the app and download it again. Emails also stopped coming through whenever the eM Client server was down.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

A
Anonymous

Computer Software, 1-10 employees

Less than a year

4.0

“accessible calendar and compatibility”

Pros

Simple-to-use features, compatibility with other software, an accessible interface and an integrated calendar are all appreciated.

Cons

The free version is limited, performance feels overloaded, Exchange synchronization could be better and the Pro version is costly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

DW
Dean W.

Construction, 1-10 employees

More than a year

1.0

“Support hasn't been the best”

Pros

I needed a capable Windows email program that could handle both POP3 and IMAP servers and this software filled that role and worked well for several years.

Cons

Since January 2024, I've reported that the Windows version of this software fails to send emails with attachments of 3 MB or larger. Support initially replied with basic questions about how I use the program. Once it became clear that I knew more than the support staff, they stopped answering my requests. The same email sends without a problem through the Outlook web portal and the iOS eM Client app. Turning off Windows Defender's firewall and antivirus makes no difference. I believe this is a bug they cannot or will not address because only a small number of users have reported it and they find it easier to lose a few customers than to fix it.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

1

Functionality

3

OM
Oliver M.

Media Production, 1-10 employees

More than a year

5.0

“quick account setup and learning”

Pros

Beginners can get comfortable with the email client quickly, add accounts without hassle and learn its features in little time.

Cons

It feels less sleek than Outlook and Gmail and there's no easy way to remember which account has the original license key since it isn't linked to the key.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

RS
Riccardo S.

Writing and Editing, 1-10 employees

More than a year

4.0

“fewer problems than Outlook”

Pros

For me, it's the best Outlook alternative I've found, with far fewer problems than Outlook.

Cons

Text editing is quite basic and some features feel a little outdated.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

7

S
Sara

IT, 1-10 employees

Less than a year

4.0

“An email Client you should use”

Pros

If you come from another email client, EmClient automatically imports your previous email configuration which eventually eliminates the need to worry about server settings and ports. This feature is incredibly useful, especially for those who are not technically skilled. Em Client is easy to use and the free version allows for two email accounts, which is suitable for most individuals with personal email addresses. If used for work, you may need to set up multiple addresses, but the license cost is very affordable. It is a valid alternative to paid options like Outlook and less user-friendly options like Thunderbird.

Cons

The software tends to run slower on older computers. It's advisable to install it on newer machines for optimal performance.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

F
Fabruzio

IT, 1-10 employees

Less than a year

4.0

“eM Client an interesting email client”

Pros

I had encountered several issues with my old installation of Outlook, which stopped working and couldn't be fixed. As I needed my mailbox restored quickly, I installed eM Client, which seamlessly imported everything from my Outlook profile and worked flawlessly without any additional setup. It was wonderful! I also like the clean interface, with email folders, calendar, activities and contacts all neatly organized. I use it on Windows, but it can also be installed on Mac and mobile phones. The free version allows for managing two email addresses, while the paid version offers more features, unlimited email accounts, and a very affordable price. I highly recommend it!

Cons

Occasionally, there can be some loading delays, particularly when managing local emails with eM Client. I'm uncertain if exporting them to other email clients would be a seamless process.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

SA
Sara A.

Information Technology and Services, 1-10 employees

More than a year

4.0

“email imports and account options”

Pros

Coming from a different email app, this one brings over your existing email settings so you don't need to figure out server details or ports yourself. That's especially helpful if you're not very technical. The app is easy to use and the free edition supports two email accounts which should suit many people with personal addresses. For work, you might need more than two accounts but the license is inexpensive. It also works as an alternative to Outlook which requires payment or Thunderbird which I find a little confusing.

Cons

Performance can be a little slow on an older computer so it's better suited to newer machines.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

7

FA
Fabruzio A.

Information Technology and Services, 1-10 employees

More than a year

4.0

“No cofiguration needed”

Pros

After my old Outlook installation stopped working, I couldn't get it fixed. I needed my mailbox restored quickly so I installed this tool. It imported everything from my Outlook profile and worked without any problems, with nothing to configure. I really like its clean layout, with email folders, a calendar, activities and contacts all there. I use it on Windows though it's also available for Mac and mobile phones. The free version handles two email addresses, while the paid one adds more features and unlimited email accounts at a really low price. Highly recommended!

Cons

Loading can be a little slow at times. I'm also unsure whether emails stored locally can be easily exported to other email clients.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

SG
Stefania G.

Internet, 11-50 employees

Less than 6 months

5.0

“PGP encryption and message recall”

Pros

A complete, user-friendly email system. It sends and receives encrypted messages, protects privacy with PGP encryption and can be configured to recall a message sent by mistake.

Cons

At the moment, I can't point to anything I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DG
Daniel G.

Publishing, 1-10 employees

More than a year

4.0

“strong IMAP and Gmail email”

Pros

For email, it works well with both IMAP and Gmail. Calendar connectivity is great when it works though it has had sync issues lately (Mar 24).

Cons

Aside from calendar syncing, it also works poorly with the new Gmail task system. It doesn't support subtasks making it totally unusable. Notes are standalone and don't integrate with Google Keep. There's no clear way to contact the company and its website has no section for known problems. Paid support isn't available either. All they offer is a Kayako help desk knowledge base.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

TF
Tobias F.

Construction, 51-100 employees

More than a year

2.0

“calendar views can't be trusted”

Pros

The pricing and broad integration support are appealing. Whether it's iCloud or CalDAV, everything works natively without plugins.

Cons

There seems to have been a bug in the calendar system for years and it's still unclear whether version 10 will fix it. With a large number of appointments, comparing the main calendar with the sidebar calendar shows that some events occasionally appear in the sidebar but are missing from the main view. That's not acceptable. Saying it should be patched in version 10 has completely put me off. This needs to be fixed right away. There shouldn't be two different views of the same calendar. Everything needs to be correct and users need to be able to rely on it.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

2

MH
Melissa H.

Architecture & Planning, 1-10 employees

More than a year

4.0

“simple alternative to Outlook”

Pros

A easy alternative to Outlook, with a good interface and usability for anyone looking for a simpler email client.

Cons

A few bugs affect calendar reminders and tasks. Clearing a reminder doesn't stop it from appearing every day after it's been set up.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

7