Total 50 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

34%

4

Stars

54%

3

Stars

8%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jonathan

Philanthropy, 11-50 employees

More than a year

4.0
May 2022

Review of Fluxx

Pros

Highly customizable and integrable, Fluxx supports the grant-making process from application to decision-making, ensuring timely support for nonprofits.

Cons

Reporting complexity and slow customer service responses are notable drawbacks.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

M

Maheva

Renewables & Environment, 11-50 employees

Less than a year

4.0
May 2022

Good grnt management tool but steep learning curve

Pros

Fluxx's flexibility allows for extensive customization, providing opportunities for organizations with the necessary skills and resources to tailor the platform to their needs.

Cons

Fluxx's steep learning curve and occasional post-update setting adjustments frustrate users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

V

Veronique

Health, Wellness and Fitness, 1-10 employees

Less than a year

3.0
May 2022

Versatile but complex software

Pros

Fluxx offers a wide range of functionalities, meeting diverse organizational requirements and enhancing operational efficiency.

Cons

The complexity and lack of intuitiveness in Fluxx limit its effective use, requiring extensive training and technical knowledge, with slow help desk responses adding to user frustration.

Rating Distribution

Ease of use

2

Value for money

5

Customer Support

5

Functionality

7

L

Lynn

Philanthropy, 1-10 employees

More than a year

4.0
May 2022

It's great but...

Pros

Fluxx's high level of customization and user-friendly interface make it a preferred choice for organizations seeking intuitive grant management solutions.

Cons

Sluggishness and slow loading speed are significant issues affecting user experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

S

Silvia

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
May 2022

Complete

Pros

Fluxx offers a complete software solution with customizable features, meeting diverse organizational needs effectively.

Cons

Issues with the email feature, lack of documentation, and inadequate information in the admin panel hinder system administration and user management.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Adam

Philanthropy, 1-10 employees

More than a year

3.0
April 2022

Fluxx works

Pros

The platform offers consistent performance, good uptime, and simple data visualization and organization.

Cons

Overall, there are not many other issues with the software, and the transition to Fluxx has been satisfying.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

8

K

Kathleen

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
April 2022

Fluxx Grantmaker for Non-Profit Grantmaking

Pros

Strong customer service and support, coupled with extensive customization options, are notable features of Fluxx.

Cons

Customizing features in the admin panel of Fluxx requires adequate training, but the platform offers various options for user training and consultation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

P

Patrick

Philanthropy, 1-10 employees

More than a year

2.0
April 2022

Fluxx Review

Pros

The platform's flexibility across various functionalities makes it an appealing choice for organizations seeking tailored solutions.

Cons

Creating and pulling ad-hoc reports in Fluxx can be time-consuming and may require testing to ensure accurate outcomes.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

L

Lodilyn

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
April 2022

What's the best experience I have in using Fluxx?

Pros

The platform's grants management capabilities centralize requests, awards, payments, and reports, offering convenience and efficiency for both grantees and administrators.

Cons

Incompatibility issues with Microsoft add-ins may pose challenges for some users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

M

Marci

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
April 2022

Flexible Grants Management

Pros

The ability to make real-time changes to processes and forms distinguishes Fluxx, making it ideal for organizations iterating on grant-making cycles. The platform's responsiveness to user feedback ensures continuous improvement and alignment with user needs.

Cons

Fluxx's depth of capability is underutilized due to limited awareness of available features during implementation and inadequate resources for learning liquid code.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

K

Kimberleigh

Philanthropy, 1-10 employees

More than a year

4.0
April 2022

Incredible tools and functionality, lots of set up!

Pros

Fluxx's high level of customization empowers organizations to design grant processes that reflect their values and foster meaningful relationships with grantees. The platform's connected data structure facilitates efficient navigation and complex reporting.

Cons

Transitioning to Fluxx requires significant setup, maintenance, and staffing, with complex backend tools and heavy reliance on community support rather than internal consultation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

R

Ryan

Non-Profit Organization Management, 51-100 employees

More than a year

3.0
April 2022

CFSEM Fluxx Review

Pros

The cloud-based nature of Fluxx modernizes organizations and enhances accessibility, enabling streamlined operations and improved efficiency.

Cons

Poor service responsiveness, delayed ticket resolutions, and reliance on engineering for solutions hinder system usability and administration.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

4

Functionality

2

C

Cynthia

Philanthropy, 11-50 employees

Less than a year

4.0
April 2022

Works but definitely areas for improvement

Pros

As an end user, navigating Fluxx is straightforward, enabling users to fulfill their tasks efficiently.

Cons

Reporting in Fluxx is challenging, requiring technical knowledge and complex data manipulation, hindering user autonomy and administrative maintenance.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

J

Jordon

Government Administration, 500+ employees

More than a year

4.0
April 2022

Review

Pros

Fluxx's impactful features include ad hoc reporting, centralized award and grant management, and ongoing platform development to meet evolving organizational needs.

Cons

Additional costs for features, lack of translation options, and limited accessibility for non-English speakers are concerns for international organizations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sharon

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
April 2022

Fluxx for private foundation, $35M annual grantmaking

Pros

The ease of use and logical organization of information make Fluxx a trusted platform for applicants, grant partners, and internal users. Administrators appreciate its simplicity in maintenance and customization.

Cons

A comprehensive admin manual or guide would enhance user support beyond community resources and training materials.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

P

Patrick

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
April 2022

Very customizable product

Pros

Fluxx's customization capabilities and user-friendly design cater to both technical and non-technical staff, facilitating efficient workflows and stakeholder engagement.

Cons

Fluxx requires knowledgeable staff for effective utilization, with customization potential posing risks if changes are not carefully managed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Amy

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
August 2019

Fluxx was not intuitive

Pros

Fluxx's features like saving work progress and easy attachment storage enhance user convenience, although complex grant requirements may pose challenges.

Cons

Limitations in formatting options for written grants within Fluxx can be frustrating, as it may impact the presentation to funders.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

5

D

Danielle

Philanthropy, 11-50 employees

More than a year

5.0
June 2019

You'll never want to use another grants management system after using Fluxx!

Pros

Fluxx offers a cloud-based system with a user-friendly mobile app, intuitive forms and workflows, and extensive customization options. The platform's connected information structure and streamlined grant processes enhance organizational efficiency.

Cons

Lack of bulk data import capability is a limitation for users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
December 2018

Advanced Platform for Managing Grants

Pros

Once set up, Fluxx offers easy information retrieval and tracking functionalities, contributing to efficient grant management.

Cons

Setting up different features for each 'card' in Fluxx can be difficult and may require significant effort.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

D

Deb

Banking, 11-50 employees

More than a year

5.0
December 2017

Allows us to be responsive to both our grantees and staff and provide best possible experience.

Pros

Fluxx's flexibility, responsive support, and community-driven knowledge sharing contribute to its effectiveness and user satisfaction.

Cons

Customer support for design issues may have poor turnaround time due to Fluxx's growth, prompting some organizations to develop their solutions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10