Total 50 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

34%

4

Stars

54%

3

Stars

8%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Michelle

Non-Profit Organization Management, 1-10 employees

Less than 6 months

4.0
February 2024

Fluxx Review

Pros

Fluxx facilitates the transition from traditional paper-based systems to online platforms, enabling organizations to expand their reach and consolidate grant-making information in one accessible location.

Cons

Communication between the sales and implementation teams needs improvement to manage customer expectations effectively, particularly regarding the system's capabilities and customization for complex needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

M

Matt

Civic & Social Organization, 11-50 employees

Less than a year

5.0
November 2023

Fluxx

Pros

The implementation lead at Fluxx demonstrates exceptional responsiveness and understanding of unique organizational needs, ensuring a smooth onboarding process. Both grantees and internal staff find the system user-friendly, facilitating quick adaptation to their roles.

Cons

Training videos are lengthy and not very helpful for addressing specific questions or scenarios. More ongoing check-ins and support are desired, as transitioning from implementation to independent use can be overwhelming.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Marilyn

Philanthropy, 11-50 employees

More than a year

4.0
November 2023

Excellent Choice!

Pros

Fluxx's user interface stands out for its ease of use, customization options, and extensive features. The platform's flexibility allows for seamless integration with existing workflows and offers numerous configurable elements.

Cons

The ad-hoc report feature is cumbersome to use, requiring excessive time and effort to identify and add fields, with occasional disruptions due to product update releases.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S

Sophie

International Trade and Development, 101-500 employees

Less than a year

4.0
October 2023

A customized grantmaking system that fits your need

Pros

Helpful customer support and tailored consulting services contribute to building customized solutions that meet organizational needs.

Cons

Users without previous experience may find it challenging to familiarize themselves with Fluxx's dashboard and cards, suggesting the need for customized user guides.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Ann

Philanthropy, 1-10 employees

More than a year

5.0
August 2023

Excellent Grants Management System

Pros

Fluxx's user-friendly interface, customization options, and cloud-based accessibility facilitate efficient workflow management. The platform's support for various grant types and its transition to paperless processes underscore its effectiveness.

Cons

While customization in the admin panel may require programming knowledge, resources such as training and discussion posts aid in navigating the learning curve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

P

Patricia

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
August 2023

Renewed - Appreciation

Pros

Continuous improvement and evolution, alongside comprehensive training programs and enhanced tools like Grantelligence, contribute to enhanced grant management efficiency.

Cons

Initial site performance issues and compliance warnings during upgrades required attention but ultimately led to significant improvements and customization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L

Lily

Philanthropy, 51-100 employees

More than a year

5.0
August 2023

Amazing product led by amazing people

Pros

Fluxx offers an excellent user experience characterized by workflow-oriented design and extensive capabilities.

Cons

The extensive capabilities of Fluxx can make it challenging to determine the best functions to release to stakeholders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

Philanthropy, 11-50 employees

More than a year

5.0
June 2023

Great product with many functional features

Pros

The platform's ease of use and customization options have positively impacted business operations over its 12-year usage period.

Cons

Integration with Sage Intacct has been challenging initially but is expected to improve over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
June 2023

The best GMS on the market

Pros

Fluxx's scalability, simplicity, and comprehensive feature set make it an ideal choice for organizations of any size.

Cons

Despite some limitations, Fluxx is praised for its ease of implementation, functionality, and cost-effectiveness compared to other systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charles

Newspapers, 11-50 employees

Less than 6 months

5.0
March 2023

The Lenfest Institute for Journalism

Pros

Fluxx Grantmaker offers a comprehensive platform for grant-making organizations, featuring robust data storage, organization, and retrieval capabilities.

Cons

The abundance of features in Fluxx poses challenges, requiring organizations to assign or develop in-house experts to manage the system effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Amy

Hospital & Health Care, 11-50 employees

More than a year

5.0
February 2023

High praise for Fluxx

Pros

The extensive customization options in Fluxx enable organizations to tailor features and functionality to their unique needs effectively.

Cons

Limited training opportunities and high costs for additional seats hinder user education and customization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Tiffany

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
January 2023

Using Fluxx helped us manage 3x the amount of grant applications we had previously manages

Pros

Customizable automated alerts and comprehensive application and payment tracking functionalities enhance user experience and streamline grant management processes.

Cons

There are limitations in aesthetic design for landing pages in Fluxx, limiting branding customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Facoumba

Philanthropy, 11-50 employees

More than a year

4.0
May 2022

Reviewing my Fluxx

Pros

Fluxx stands out for its design, online access, easy configuration, user-friendliness, integration capabilities, and email alerts.

Cons

Keeping up with the numerous new features in Fluxx can sometimes be challenging due to their frequency and usefulness.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

N

Nita

Philanthropy, 11-50 employees

More than a year

4.0
May 2022

We made the right choice

Pros

Users find Fluxx easy to navigate and quick to learn, benefiting from its accessibility and minimal downtime. The system's support community offers valuable troubleshooting resources.

Cons

Certain non-configurable fields and forms in Fluxx are not intuitive for users, such as the login screen layout and data export format, which can make reporting and impact measurement cumbersome.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

F

Faye

Hospital & Health Care, 51-100 employees

More than a year

4.0
May 2022

Great for customization

Pros

Fluxx's customization features empower admin users to tailor grant applications and reports according to their organization's needs, reducing reliance on technical support. The system's flexibility streamlines application intake processes and enhances overall efficiency.

Cons

Reporting features in Fluxx, including measuring impact data, could be stronger, with a desire for better reporting tools and improved user-friendliness, especially for less tech-savvy users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
May 2022

All-in-one grantmaking solution

Pros

Fluxx's ability to consolidate various program applications into a single platform has significantly improved workflow efficiency and application management.

Cons

The registration process in Fluxx could be improved to streamline organization matching and reduce manual processing time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S

Silvana

Non-Profit Organization Management, 11-50 employees

More than a year

3.0
May 2022

Grants Manager Review

Pros

While Fluxx serves its intended purpose well, some users may have mixed feelings about its overall experience.

Cons

Fluxx lacks robust search options and intuitive features for new users, which can make navigation difficult and automation limited.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

7

M

Mat

Philanthropy, 1-10 employees

More than a year

4.0
May 2022

Fluxx grantmaker

Pros

The card system and grant visibility features enhance transparency and streamline grant management processes.

Cons

Some users find Fluxx non-intuitive, struggle with making changes, and experience delays in system support.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

S

Stephen

Philanthropy, 1-10 employees

More than a year

4.0
May 2022

Super Flexible Grantmaking System

Pros

The positive experience with Fluxx begins with its comprehensive onboarding process, which involves customizing the system to align with organizational workflows and data structures. The platform's continual customization and support from the Fluxx community further enhance its effectiveness.

Cons

Fluxx lacks comprehensive documentation and consistent support, with better assistance often found within the global community. Changes in programming flexibility and support issues pose challenges, although certification courses offer valuable knowledge.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

K

Kelilah

Philanthropy, 51-100 employees

More than a year

2.0
May 2022

Good product, but beware the runaround

Pros

Fluxx simplifies the grant application process for applicants, grantees, and internal staff, with efficient allocation letter creation and robust filtering and searching capabilities.

Cons

Customer service and support issues persist, with slow response times, language barriers, and unmet expectations for feature timelines, despite being one of the larger clients.

Rating Distribution

Ease of use

7

Value for money

2

Customer Support

7

Functionality

7