Total 120 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

37%

3

Stars

16%

2

Stars

3%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

3.0

Gets the job done. The new UI could have been better

Pros

This software proves to be an excellent project management tool, adept at managing small and medium-sized teams. Its features like sprint planning and performance tracking points are top-notch.

Cons

There are areas requiring improvement, and their support is lacking. Refreshing the software page after editing a task is necessary for smooth functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

D
Daniel

Computer Software, 1-10 employees

More than a year

4.0

Top of Class

Pros

The ease of use is absolutely fantastic. While some aspects could use improvement, overall, it is an incredible product for its value.

Cons

While Gitscrum is good, it is not the best. The mind mapping feature in Gitscrum, especially on Safari has glitches. Improvements to this feature would greatly enhance usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

V
Victor

Information Technology and Services, 1-10 employees

More than a year

5.0

GitScrum, our daily ally.

Pros

The software's myriad features, adaptability to individual needs, time tracking capabilities, reasonable pricing and the option for a perpetual license are its most appealing aspects.

Cons

Integrating Gitscrum with a git platform would elevate its capabilities in software development.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

M
Marcus

Information Technology and Services, 1-10 employees

Less than 6 months

3.0

GitScrum or GitScam

Pros

Initially, the price seemed appealing, but upon using it, I realized its true value. It is highly customizable, with options like customizing Kanban board items and various lookup lists.

Cons

Their Gantt chart feature lacks the ability to set start and end dates for tasks. Integration beyond social media chat applications is minimal, and support is nearly non-existent, making it challenging to validate claims about the software's capabilities.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

6

A
Anton

Hospital & Health Care, 1-10 employees

Less than a year

5.0

Awesome Trello alternative to work on projects with webdevs

Pros

The interface is clean and intuitive, facilitating seamless collaboration with IT professionals, web developers, and others, without overwhelming users with unnecessary features.

Cons

Gitscrum lacks a Russian language UI and operates sluggishly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S
Suryadi

Retail, 1-10 employees

Less than a year

4.0

Nice UI Project management tool

Pros

I adore the UI of Gitscrum, it is user-friendly and speedy. I made the switch from Trello to Gitscrum and have not looked back.

Cons

It is surprising that Gitscrum does not have mobile apps, especially considering it's 2020 and virtually every project management tool offers them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

6

P
Pragnesh

Information Technology and Services, 1-10 employees

Less than 6 months

1.0

These guys are charging even if I cancelled subscription

Pros

Unfortunately, I had a negative experience with this software. Despite canceling my subscription and deleting my account, I am still being charged, which is frustrating.

Cons

Gitscrum's support is lacking, with no visible support email provided. Live chat responses are delayed, urging users to leave messages for later assistance.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

1

M
Mauricio

Pharmaceuticals, 11-50 employees

More than a year

3.0

Update on using gitscrum

Pros

The ability to create project emailing workflows is incredibly useful for keeping stakeholders informed.

Cons

Their lack of apps for Android, iOS, and PC is disappointing. File downloads from Gitscrum result in filename changes, integration with other apps is limited, and it doesn't comply with Google Drive.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

P
Patrick

Computer Software, 1-10 employees

More than a year

4.0

Great Software To Help You Plan Out Software Projects

Pros

I appreciate the versatility of the software, allowing me to use it for various purposes, from planning website projects to software applications and even writing a book.

Cons

Despite reporting bugs to Gitscrum support, they doubted their existence, disregarding my expertise as a CS Ph.D. student with over two decades of software development experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

2

Functionality

6

A
Anne

Telecommunications, 11-50 employees

Less than a year

5.0

Do Not Overlook this Beauty

Pros

The real-time activity monitoring, including notifications, chats, and task creation, is impressive. The ability to assign users and set permission levels, along with real-time chat functionality, enhances collaboration. The timer feature is particularly useful for tracking job durations, providing insights for both field staff and management.

Cons

I struggled to find a way to invoice directly from the Gitscrum app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Ari Eko

Information Technology and Services, 1-10 employees

More than a year

5.0

gitscrum is my go to project mnager software

Pros

The pricing plan features are incredibly generous, covering all aspects of project management comprehensively. The support team is also very attentive and quick to address any issues I encounter.

Cons

I feel like their development pace has slowed down, with minimal updates. While they might be functional, updates are necessary. GitScrum could benefit from a UI and UX refresh.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Niko

E-Learning, 1-10 employees

Less than a year

3.0

It's good agile software i've ever use.

Pros

I find Gitscrum to be a solid agile software management tool. All its features are functioning perfectly.

Cons

The support and development of our tools are not adequately communicated to us. I am unsure if I'll use them until the UI/UX is updated.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

8

S
Shabtay

Airlines/Aviation, 1-10 employees

Less than a year

3.0

Generally I like the platform, but some "must have" features missing

Pros

For freelancers and small teams like mine, it is straightforward and user-friendly enough to manage our projects effectively.

Cons

I primarily rely on the board for project management. However, some crucial features are missing. While I chose this platform for its minimalist approach and easy management, there are still some glaring omissions. For instance, I can not delete or archive tasks once completed, leading to a cluttered board.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

R
Ronan

Computer Software, 1-10 employees

Less than a year

5.0

Everything I learned from Gitscrum

Pros

The software's ease of use, task visualization, and continuous enhancements have significantly improved my team's productivity.

Cons

So far, the software has fulfilled all our needs without any shortcomings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rodrigo

Computer Games, 1-10 employees

Less than a year

5.0

Excelent for Desktops. Needs improvement for mobiles

Pros

The user interface is intuitive and the UX design is particularly impressive on desktops. The use of color coding is immensely helpful, and naming sprints instead of numbering them adds a valuable contextual layer.

Cons

Bulk actions need improvement, such as assigning multiple tasks to collaborators or transferring tasks between sprints/user stories. The mobile interface also requires enhancement, and having a dedicated mobile app would significantly enhance its value.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S
Simon

Renewables & Environment, 11-50 employees

Less than 6 months

4.0

A great alternative to Trello

Pros

The array of customization options for workspace and Kanban cards makes this tool exceptional. Experimenting with various templates and lists is effortless, and the included document storage streamlines project management.

Cons

Although changes take effect, the screen does not always update promptly. For instance, adding a field or label only becomes visible once you leave the editing screen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Z
Zac

Information Technology and Services, 500+ employees

Less than a year

5.0

Great product!

Pros

What I love about this software is building backlogs for various projects and segmenting users is super easy with Gitscrum.

Cons

User management across projects is not straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Arnold

Telecommunications, 11-50 employees

Less than 6 months

4.0

GitScrum, a cost effective alternative to trello

Pros

Opting for a lifetime unlimited plan was a wise choice for me, considering most competitors offer only per-user monthly plans.

Cons

The absence of dedicated mobile applications makes it very challenging to use on mobile platforms right now.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

10

S
Sergio

Computer Games, 1-10 employees

Less than a year

3.0

From promising to disappointing

Pros

One of my favorite features is the ability to create sub-projects, along with integrated time-tracking and customizable templates for everything.

Cons

While I understand that the platform is relatively new, there are numerous missing features, particularly in UI/UX. Despite expecting improvements after its initial launch, the interface remains outdated. The integration capabilities were also disappointing, as they mainly facilitated a one-time bulk import.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

6

J
James

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0

Good product

Pros

I appreciate the timed feature; it keeps our team focused and provides insights into our task durations.

Cons

I wish it had recurring abilities, and I still think there could be some streamlining.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

10