Total 27 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

30%

3

Stars

0%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Karen

Writing and Editing, 1-10 employees

1.0
March 2023

Personal Experience

Pros

My experience with Hubble was disappointing. The website presented numerous technical glitches, making it a challenge to utilize their AI essay writer tool for generating a free essay. The whole process dragged on slowly, and I found myself frequently bombarded with error messages, which only added to my frustration in navigating through it.

Cons

When I reached out to their customer service, I was met with unhelpfulness and rudeness. It felt like they were not interested in fixing my issue; they just wanted to end the call quickly.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Not Specified, 1-10 employees

5.0
September 2022

Hubble view at ease...

Pros

This product is hands down the easiest to use, and I find myself eagerly showcasing its fantastic features and capabilities to both family and friends. What's more convenient is the ability to access the main camera remotely whenever I need it.

Cons

I struggled to get help from customer service; it felt like they were not available when I needed assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

J

Justin

Apparel & Fashion, 11-50 employees

Less than a year

5.0
September 2021

Hubble

Pros

I will surely recommend Hubble to my friends and family. The customer support is excellent, and it's easy to understand and use.

Cons

I didn't experience any wait times for customer support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

8

J

Justin

Apparel & Fashion, 11-50 employees

More than a year

5.0
September 2021

Hubble

Pros

I found the customer support to be excellent, and everything was explained in a way that was easy for me to grasp.

Cons

Waiting for customer support was unpredictable; there was no clear timeframe for assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

K

Kristina

Education Management, 1-10 employees

Less than a year

5.0
August 2021

Hubble worked for my needs

Pros

Hubble was easy to use, and I was able to help others navigate it as well.

Cons

Connectivity issues occasionally arose with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kristina

Education Management, 1-10 employees

Less than a year

5.0
August 2021

Hubble worked for my needs

Pros

Using Hubble was a easy for me, and I found it just as easy to assist others in utilizing it effectively.

Cons

Sometimes, the software had connectivity issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Alexandra

Automotive, 500+ employees

More than a year

5.0
March 2021

Simple high-performance reports tailored to the user.

Pros

The product's versatility is commendable, offering a substantial capacity for adding calculations and eliminating the hassle of exporting reports to Excel, only to reprocess them in other software. This translates to a significant acceleration in execution and formula programming. Moreover, it seamlessly integrates with Excel when specific analyses are required, ensuring compatibility across different company departments.

Cons

I encountered problems with licenses in my software. It would be beneficial if the system could adapt to the specific needs of different organizations. Despite this, the product performs well and encourages collaboration.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

N

Nikita

Computer & Network Security, 500+ employees

More than a year

5.0
November 2020

Month end became more easier with Hubble

Pros

Hubble serves as a comprehensive solution for all my financial needs. Being a cloud-based software, it's accessible globally and incredibly user-friendly. I also like the ability to customize it for multi-currency use. With options to extract various report variants, including monthly, yearly, and quarterly, it facilitates all sorts of financial analysis.

Cons

Generating reports took longer due to having to manually open each accounting code. This increased the chance of missing some categories.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Food & Beverages, 11-50 employees

More than a year

5.0
April 2020

Hubble Gives Me Peace of Mind

Pros

Managing my bakery has become a simple task, all credit goes to Hubble. I can easily monitor both my employees and the state of my shop from anywhere, ensuring smooth operations at all times.

Cons

While the cameras are pricey, the subscription fee is reasonable. As long as I can access the feed, I'm satisfied with its performance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Magdalena

Not Specified, N/A employees

More than a year

4.0
January 2019

Good tool for crating reports and extracting data from Oracle E1

Pros

With Hubble, I can effortlessly run multiple reports to support month-end processes in the financial area. The option to export data to Excel or PDF is convenient, and the pre-built templates offered by Hubble are quite handy. Moreover, the real-time nature of the reports and the software's ease of use add to its appeal.

Cons

The software can be slow, likely because of its numerous options. It takes time to understand and master all the features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
October 2018

Hubble is solid financial management software

Pros

This software significantly enhanced our organization's financial reporting capabilities.

Cons

Integrating and deploying the software was challenging due to the complexity of our systems, which was expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marianna

Not Specified, N/A employees

More than a year

5.0
April 2018

Gives the opportunity to create and run many reports which would previously require IT resources

Pros

The user-friendly interface and excellent templates make using Hubble a pleasure. Whenever we encounter any issues, the customer service team is always there to provide helpful assistance.

Cons

The formatting is mediocre, but I can fix it in Excel. Updating these features would eliminate the need to finalize reports in Excel.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
April 2018

Great Product For Reporting

Pros

I am impressed by how easy it is to use Hubble and the minimal learning curve it offers. It not only simplifies tasks but also adds substantial value to our company's operations.

Cons

I enjoy scheduling reports to be automatically emailed daily. I hope this feature gets added soon.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
February 2018

Great, flexible tool for EBS reporting

Pros

Hubble's quick and intuitive interface allows us to extract data more efficiently and in a more visually appealing format than Oracle or Discoverer. Its flexibility in report creation and application of filters ensure that we receive only the necessary information. The availability of comprehensive training, learning materials, and support further enhances its usability.

Cons

I'm considering the fact that a separate license is required to create custom Oracle table joins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jennifer

Utilities, 500+ employees

More than a year

4.0
January 2018

run balance and variance reports, transactions details, Monthly, quarterly, and YTD reports

Pros

I particularly enjoy the design features and functionality of Columns, sorting, and Grouping in Hubble, along with the Inquiry Objects.

Cons

Creating complex reports, especially with calculations, is not simple. Selecting formulas to achieve this functionality is difficult.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

H

Henly

Government Administration, 500+ employees

More than a year

5.0
January 2018

Best customer service in the industry. Very user friendly software.

Pros

In my 30 years of application support, I've never encountered better customer service than what Hubble provides. Its seamless integration with Enterpriseone eliminates the need for extensive training when rolling out the software to users. Even those with minimal technical knowledge can proficiently use Hubble within days. Also, the upgrades are smooth, and issues are rare, aside from occasional password resets.

Cons

We need to produce reports that combine charts, data, and text. Currently, we use another reporting software for this purpose. We would prefer using Hubble, but it lacks an easy way to create such comprehensive reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jesse

Not Specified, N/A employees

More than a year

5.0
January 2018

Great Product with Excellent Customer Service

Pros

Hubble is a great tool for non-IT financial software users like me. The exceptional customer service we receive from our account representative and others at Hubble whenever we have questions or issues is truly commendable.

Cons

We encountered some Excel issues while using Hubble on Citrix. However, overall, our experience has been issue-free. Whenever we faced problems, Hubble's support was available to assist.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joseph

Chemicals, 101-500 employees

Less than a year

4.0
January 2018

Great ! I am using Hubble Edition 2 (Web), the visualization is good and easy to create.

Pros

Utilizing JD Edwards tables for data, Hubble simplifies querying with its filters, eliminating the need for extensive technical knowledge. The built-in templates streamline the process of querying required information with minimal programming.

Cons

Hubble does not adhere to JD Edwards' naming convention, requiring users to create their own folders and files. This becomes cumbersome when multiple users create templates and queries with different naming conventions.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

A

Andrew

Civil Engineering, 500+ employees

More than a year

5.0
January 2018

The ease with which we can set up reports, modify and publish them is fantastic.

Pros

The ability to merge data from multiple tables, perform calculations, and groupings within Hubble saves significant time for our reporting staff. Moreover, the option to build and publish reports for others to use eliminates the manual effort of combining multiple reports in Excel.

Cons

Setting up a report for users without developer licenses requires manually adding all the filters again. It would be more convenient if developer filters automatically appeared, allowing for easier customization for read-only users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Mark

Real Estate, 500+ employees

More than a year

5.0
January 2018

Great Reporting Software Loaded with Features and Options

Pros

I love the flexibility of designing reports that can be utilized across various companies and departments without duplication. The formatting options make the reports easy to read and professional-looking, and exporting them is a smooth process.

Cons

Certain aspects of the software make generating a specific subset of reporting data challenging, especially in multi-column reports. Despite this difficulty, the software's approach to report writing has more positive aspects than negative.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10