Total 46 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

7%

2

Stars

7%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M
Michael

Health, Wellness and Fitness, 500+ employees

More than a year

3.0

Easy to use but lacks the advanced features.

Pros

Using it is really quick and easy for me. I find the user interface very intuitive for keeping track of my projects, especially with the dynamic filtering feature. Plus, the ability to upload MS Project files is a great addition.

Cons

I feel like the reporting feature could be improved. Most of the data exports as spreadsheets, which is not very convenient. Also, there's no standard report specifically for Project Managers to export for Project Sponsors. It seems like the expectation is for all users to utilize the portal for reporting.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

Less than a year

2.0

Only usefull to register work-time

Pros

I didn't find any pros with this tool. I've come across several others that offer more functionalities and are easier to use.

Cons

My experience with the agile module is quite disappointing. It lacks many functionalities, and using tasks feels rather embarrassing.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

7

Functionality

2

A
Alejandro

Renewables & Environment, 500+ employees

More than a year

2.0

Not Usefull

Pros

I've experienced this web portal as slow. It requires a lot of clicks, which ends up wasting a considerable amount of time. Also, there's no option to backtrack the work done.

Cons

Personally, I believe it would be beneficial if the system implemented an autosave feature. It can be cumbersome having to manually save each operation.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

4

Functionality

4

TZ
THALIA ZULAY

Computer Software, 11-50 employees

More than a year

5.0

poll

Pros

What I love the most is how effortlessly I can navigate and utilize it.

Cons

I wish there were more graphical reports available in the application. It would greatly enhance visualizing the stages and progression of projects.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

BA
Bayron Alfonso

Computer Software, 11-50 employees

Less than 6 months

4.0

My opinion about ITM

Pros

Among several similar programs I've tried, the most comprehensive one for me has been ITM. It allows me to schedule tasks, monitor resource progress, create projects, and allocate values, among many other functions.

Cons

Something that bothers me is the handling of hours. It would be more user-friendly if only working days were considered, excluding holidays.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

W
Wilfred

Computer Software, 11-50 employees

More than a year

4.0

Quality of the platform

Pros

The best thing about the software, in my opinion, is how it simplifies the organization and management of my team's tasks.

Cons

Overall, I have no complaints about the platform. However, one minor issue is that it doesn't load smoothly on certain browsers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Z
Zoe

Chemicals, N/A employees

More than a year

5.0

All the features we need, intuitive to my users and fast to deploy

Pros

The portfolio management and prioritization of program are excellent, with built-in waterfall and agile methodologies. Setting up took us less than a week, which is incredibly fast compared to other PPM solutions I've used. We also utilize the Slack bot for less intensive users, and the included support service is efficient and a great value-add.

Cons

Some project managers are accustomed to MS Project, especially for Gantt planning. Having a desktop version of the Gantt might be helpful. Also, the absence of recognition in reports by Gartner or Forrester makes decision-making a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Carolina

Education Management, 500+ employees

More than a year

4.0

Gantt, Budget and Tasks

Pros

Having an app for quickly uploading files, images, and updating tasks is a major advantage for me.

Cons

I manage projects with relatively simple budgets, but I sometimes find the budget settings confusing, especially regarding aspects like real-time costs and estimated costs.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

P
Paloma

Public Policy, 51-100 employees

More than a year

4.0

Good option for a PMO

Pros

I like the comprehensive nature of the software in managing projects.

Cons

The handling of dates in the software is rather confusing. We're used to annual closures, but the software operates on a project basis rather than by date.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

M
Manuel

Logistics and Supply Chain, 500+ employees

More than a year

4.0

A good PMI oriented project management tool

Pros

The configuration is easy to manage, and it offers flexibility in adhering to PMBOK standards. Being a SaaS product adds to its convenience.

Cons

Reporting needs improvement, and integrating time tracking with other tools like JIRA isn't seamless. Also, the integration of projects from JIRA should be more customizable to avoid transferring excessive data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

D
Diana

Construction, 11-50 employees

More than a year

4.0

itm review

Pros

Integrating cost, schedule, lessons learned, and tracking into one tool is very beneficial.

Cons

The scheduling functionality is lacking. Having only one baseline and no way to add gaps to predecessor tasks is limiting. Additionally, managing resource costs can be cumbersome when hourly rates change.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

F
Federico

Automotive, 500+ employees

More than a year

3.0

ITM

Pros

Its cloud-based nature and lightweight design make it accessible in almost every scenario.

Cons

Certain functions require multiple web refreshes, which can be quite slow at times.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

A
Anonymous

Not Specified, 500+ employees

More than a year

2.0

Not usefull for Project Managers

Pros

Being on the cloud is advantageous for managing projects through a web interface.

Cons

The software's performance is sluggish, requiring a lot of time and clicks to navigate.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

4

Functionality

4

A
Alejandro

Telecommunications, 11-50 employees

Less than 6 months

4.0

WOW, do you look for all in one Portfolio & Project Management software? look no more

Pros

ITM Platform covers everything from program and project management to task delegation, budget calculation, risk analysis, communication, documentation management, and more, all at a great price point.

Cons

The interface feels a bit plain, and it took me a while to find any significant cons. While it might not be ideal for small project teams, it's not necessarily bad. However, it doesn't brew coffee!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D
David

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

4.0

Very easy for register hours

Pros

Using the Kanban panel is easy, allowing easy movement of tasks and efficient tracking of hours for daily activities.

Cons

Adjusting the baseline in Gantt diagrams can be cumbersome, especially when lengthening tasks. This makes it difficult to compare progress indicators with the project's initial state.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A
Alan

Information Technology and Services, 51-100 employees

Less than 6 months

4.0

Excellent tool for managing projects, programs and portfolios with a reasonable b/c ratio

Pros

It excels in communication features, resembling social media functionalities, with a cool interface and flexible usage according to user needs. The additional services complement PM culture training effectively.

Cons

There's a need for more interface tools for importing backend systems like SAP and other project management tools. Additionally, providing technical documentation for systems integrators and templates aligned with various PM frameworks would be beneficial.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

S
Sergio

Animation, 11-50 employees

Less than a year

4.0

we get good information and it is very easy to use in real proejcts

Pros

The ease of using Earned Value is significant for us, as it provides valuable insights into project performance, which is crucial for managers.

Cons

Using man-hours in the platform is not as easy as we'd like, so we end up tracking them outside the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

JA
Jose Antonio

Computer Software, 11-50 employees

More than a year

5.0

excellent!

Pros

It offers ease of use, comprehensiveness, advanced features, and everything a program manager needs to master their projects.

Cons

Implementations can sometimes be costly, and since it's an online solution, a stable internet connection is essential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Giovanni

Telecommunications, 500+ employees

Less than a year

3.0

It helps but still lack some features.

Pros

It's easy for me to delegate tasks and create new fields as needed. The export tool for generating global status reports is also very handy.

Cons

It's unfortunate that there's no option to import Project files, particularly for Gantt charts. Also, the search tool is not very reliable.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

EL
E. Lucas

Information Technology and Services, 101-500 employees

Less than a year

4.0

Easy and Friendly.

Pros

Overall, the customer experience is excellent, with great usability, relevant project management approaches, and a visually appealing design, backed by quick customer support.

Cons

There are occasions when working offline is necessary, which is not possible with this platform. For specific or challenging tasks, having support from the platform is crucial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8