Fernando
Computer Software, 51-100 employees
More than a year
“Effective, efficient and efficient solution for project management
Pros
ITM Platform stands out from other solutions because it offers a comprehensive suite for managing programs, portfolios, projects, and services. It's like having MS-Project's functionalities for Gantt scheduling and critical path management, along with unlimited storage space and seamless integration. The integrated social network facilitates effective team communication. Plus, it comes with pre-built dashboards, key indicators, and reports based on best practices, allowing for robust, cascading, and agile project management.
Cons
The solution operates solely through web browsers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edin
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Information
Pros
I find ITM Platform to be crucial support for our company projects.
Cons
I found it a bit challenging to get the hang of it initially.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
10
ITZEL
Food Production, 500+ employees
More than a year
“A powerfull tool to manage your project portfolio!
Pros
The cost-benefit ratio of ITM Platform is excellent, offering strategic to operational support at a reasonable price. It covers all project management process groups, enabling collaborative work across initiatives.
Cons
When it comes to calculating "earned value metrics" on ITM Platform, solely focusing on work hours without considering project cost and completion dates can lead to inaccurate analysis. While the support team responds promptly, not all issues are immediately resolved; however, they do take them into account for future platform updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
John
Logistics and Supply Chain, 500+ employees
Less than 6 months
“A Customizable Software with Excellent Support
Pros
Customizability is a strong suit of ITM Platform, with flexible views and custom fields. This feature allows us to tailor reporting to our executives' preferences while still providing PMs with essential functionality.
Cons
There's quite a bit of clicking involved, and assigning multiple tasks to one member simultaneously is not possible. Drag and drop functionality is absent from the Gantt screen, and Gantt bars can't be customized with colors like red, yellow, and green to signify task status. Also, the lack of color options in the program progress area makes it difficult to distinguish between different statuses. Furthermore, there's no way to permanently delete a project without assistance from ITM, which is inconvenient for our needs, especially when managing rejected projects.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rafael
Financial Services, 51-100 employees
Less than 6 months
“Great application but Excellent customer support
Pros
It is a comprehensive solution for project, program, and portfolio management. Its affordability is appealing, and the support provided is top-notch. Integration with Power BI for additional dashboard creation is seamless.
Cons
Before using the application, you need to set up parameters, which may not be smooth. Moreover, the application lacks sub-projects or sub-programs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jorge
Management Consulting, 11-50 employees
Less than a year
“ITM PM Software
Pros
I appreciate the user-friendly Portfolio Management Kanban functions.
Cons
Guest users lack access to the cost management kanban task integration with the timeline, which could enhance the report view.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Johan Andres
Computer Software, 11-50 employees
More than a year
“You notice the change when you have an application to manage work times!
Pros
What impresses me most about ITM Platform is its holistic approach, addressing all aspects of business from expenses and budgets to project timelines and activities. Its web-based nature ensures easy access with a reliable internet connection.
Cons
I find the application very comprehensive and would not change anything about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolo
Automotive, 11-50 employees
More than a year
“Best value for money PM tool
Pros
The completeness of ITM is its standout feature, offering all the necessary functionalities without unnecessary frills. Features like manual saving and excellent customer support contribute to its value proposition, making it the best choice for the money.
Cons
Personally, I'm not entirely satisfied with the "social" aspect of the tool. While it functions adequately, I find it somewhat unintuitive, although this could be due to our limited internal use of this feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alberto
Information Technology and Services, 500+ employees
More than a year
“Excellent Project Portfolio Management tool
Pros
It proves to be a flexible platform beneficial not only for controlling individual projects but also for managing the entire project portfolio. It caters to the needs of project managers, project staff, and management alike, offering all required functionalities at a reasonable price point.
Cons
There's room for improvement in integrating with other tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alberto
Marketing and Advertising, 51-100 employees
More than a year
“Complete Project Management tool
Pros
It covers the entire project lifecycle comprehensively, seamlessly transitioning from project management to service integration.
Cons
A document manager structured by folders would be a valuable addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Feyi
Information Technology and Services, 500+ employees
More than a year
“ITM Platform review
Pros
In terms of intuitiveness, ITM Platform surpasses other PPM tools.
Cons
Enhancing the UI with more vibrant colors could improve the user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Great program and portfolio management solution
Pros
The project prioritization and portfolio management features are exceptionally valuable to me.
Cons
Despite having revenue management features, advanced billing features are lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Marina
Hospital & Health Care, 500+ employees
More than a year
“Implementing project management with the help of ITM
Pros
The clarity with which ITM Platform displays concepts on-screen is practical and intuitive, facilitating easy understanding for project managers and teams alike.
Cons
It would be beneficial to have a calendar similar to the Gantt style in the "Services" section to visualize key dates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jose
Information Technology and Services, 500+ employees
More than a year
“A very convenient and powerful tool
Pros
ITM Platform impresses with its simplicity and versatility, capable of handling various PPM scenarios while being easy to administer.
Cons
There are some minor issues with web messages, but they're not significant.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Complete feature set for a very decent price
Pros
The integration of classic waterfall and Kanban projects within ITM Platform is both intriguing and useful. Its customizable nature, along with integrations with Jira and Zapier, ensures seamless workflow management. Additionally, the platform's APIs offer further integration possibilities, making it a versatile solution with quick setup and minimal onboarding time.
Cons
While the system supports internal cost calculation by the hour, there is no provision for calculating revenues by the hour or billing external customers accordingly, which I would like for consultancy services. Additionally, customizable reports with graphs would be appreciated, although this can be achieved using the platform's APIs in Excel.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“Digital consultant
Pros
I find ITM Platform easy to use with comprehensive functionalities, offering excellent value for money, a short learning curve, robust management tools, and reliable SaaS performance.
Cons
Some web messages and additional functionalities could be integrated into the mobile app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
juan pablo
Computer Software, 11-50 employees
Less than 6 months
“excellent way to control the time
Pros
This system provides features to control task timing within projects effectively.
Cons
The system does not display national holidays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Telecommunications, 51-100 employees
Less than a year
“My opinion about ITM
Pros
The ability to manage work time and assigned tasks within ITM Platform is just amazing!.
Cons
Initially, I had trouble understanding how times income is managed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johan Andres
Computer Software, 11-50 employees
More than a year
“excellent software
Pros
This software enhances our organization's efficiency, providing a comfortable user experience for all while offering robust support to address any issues or doubts.
Cons
It lacks a view of a single day and only shows weekend days. Additionally, there is no option to display national holidays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rickard
Management Consulting, 11-50 employees
More than a year
“Easy to use.
Pros
ITM Platform is easy to use, quick to get started with, offers great value for money, seamless integration with other tools, and is particularly beneficial for project portfolio management.
Cons
Advanced project management functionality may be lacking for very experienced users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael
Health, Wellness and Fitness, 500+ employees
More than a year
“Easy to use but lacks the advanced features.
Pros
Using it is really quick and easy for me. I find the user interface very intuitive for keeping track of my projects, especially with the dynamic filtering feature. Plus, the ability to upload MS Project files is a great addition.
Cons
I feel like the reporting feature could be improved. Most of the data exports as spreadsheets, which is not very convenient. Also, there's no standard report specifically for Project Managers to export for Project Sponsors. It seems like the expectation is for all users to utilize the portal for reporting.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
6
Anonymous
Not Specified, 11-50 employees
Less than a year
“Only usefull to register work-time
Pros
I didn't find any pros with this tool. I've come across several others that offer more functionalities and are easier to use.
Cons
My experience with the agile module is quite disappointing. It lacks many functionalities, and using tasks feels rather embarrassing.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
7
Functionality
2
Alejandro
Renewables & Environment, 500+ employees
More than a year
“Not Usefull
Pros
I've experienced this web portal as slow. It requires a lot of clicks, which ends up wasting a considerable amount of time. Also, there's no option to backtrack the work done.
Cons
Personally, I believe it would be beneficial if the system implemented an autosave feature. It can be cumbersome having to manually save each operation.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
4
Functionality
4
THALIA ZULAY
Computer Software, 11-50 employees
More than a year
“poll
Pros
What I love the most is how effortlessly I can navigate and utilize it.
Cons
I wish there were more graphical reports available in the application. It would greatly enhance visualizing the stages and progression of projects.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Bayron Alfonso
Computer Software, 11-50 employees
Less than 6 months
“My opinion about ITM
Pros
Among several similar programs I've tried, the most comprehensive one for me has been ITM. It allows me to schedule tasks, monitor resource progress, create projects, and allocate values, among many other functions.
Cons
Something that bothers me is the handling of hours. It would be more user-friendly if only working days were considered, excluding holidays.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Wilfred
Computer Software, 11-50 employees
More than a year
“Quality of the platform
Pros
The best thing about the software, in my opinion, is how it simplifies the organization and management of my team's tasks.
Cons
Overall, I have no complaints about the platform. However, one minor issue is that it doesn't load smoothly on certain browsers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Zoe
Chemicals, N/A employees
More than a year
“All the features we need, intuitive to my users and fast to deploy
Pros
The portfolio management and prioritization of program are excellent, with built-in waterfall and agile methodologies. Setting up took us less than a week, which is incredibly fast compared to other PPM solutions I've used. We also utilize the Slack bot for less intensive users, and the included support service is efficient and a great value-add.
Cons
Some project managers are accustomed to MS Project, especially for Gantt planning. Having a desktop version of the Gantt might be helpful. Also, the absence of recognition in reports by Gartner or Forrester makes decision-making a bit challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carolina
Education Management, 500+ employees
More than a year
“Gantt, Budget and Tasks
Pros
Having an app for quickly uploading files, images, and updating tasks is a major advantage for me.
Cons
I manage projects with relatively simple budgets, but I sometimes find the budget settings confusing, especially regarding aspects like real-time costs and estimated costs.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Paloma
Public Policy, 51-100 employees
More than a year
“Good option for a PMO
Pros
I like the comprehensive nature of the software in managing projects.
Cons
The handling of dates in the software is rather confusing. We're used to annual closures, but the software operates on a project basis rather than by date.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Manuel
Logistics and Supply Chain, 500+ employees
More than a year
“A good PMI oriented project management tool
Pros
The configuration is easy to manage, and it offers flexibility in adhering to PMBOK standards. Being a SaaS product adds to its convenience.
Cons
Reporting needs improvement, and integrating time tracking with other tools like JIRA isn't seamless. Also, the integration of projects from JIRA should be more customizable to avoid transferring excessive data.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Diana
Construction, 11-50 employees
More than a year
“itm review
Pros
Integrating cost, schedule, lessons learned, and tracking into one tool is very beneficial.
Cons
The scheduling functionality is lacking. Having only one baseline and no way to add gaps to predecessor tasks is limiting. Additionally, managing resource costs can be cumbersome when hourly rates change.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Federico
Automotive, 500+ employees
More than a year
“ITM
Pros
Its cloud-based nature and lightweight design make it accessible in almost every scenario.
Cons
Certain functions require multiple web refreshes, which can be quite slow at times.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“Not usefull for Project Managers
Pros
Being on the cloud is advantageous for managing projects through a web interface.
Cons
The software's performance is sluggish, requiring a lot of time and clicks to navigate.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
4
Functionality
4
Alejandro
Telecommunications, 11-50 employees
Less than 6 months
“WOW, do you look for all in one Portfolio & Project Management software? look no more
Pros
ITM Platform covers everything from program and project management to task delegation, budget calculation, risk analysis, communication, documentation management, and more, all at a great price point.
Cons
The interface feels a bit plain, and it took me a while to find any significant cons. While it might not be ideal for small project teams, it's not necessarily bad. However, it doesn't brew coffee!
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
David
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
“Very easy for register hours
Pros
Using the Kanban panel is easy, allowing easy movement of tasks and efficient tracking of hours for daily activities.
Cons
Adjusting the baseline in Gantt diagrams can be cumbersome, especially when lengthening tasks. This makes it difficult to compare progress indicators with the project's initial state.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Alan
Information Technology and Services, 51-100 employees
Less than 6 months
“Excellent tool for managing projects, programs and portfolios with a reasonable b/c ratio
Pros
It excels in communication features, resembling social media functionalities, with a cool interface and flexible usage according to user needs. The additional services complement PM culture training effectively.
Cons
There's a need for more interface tools for importing backend systems like SAP and other project management tools. Additionally, providing technical documentation for systems integrators and templates aligned with various PM frameworks would be beneficial.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Sergio
Animation, 11-50 employees
Less than a year
“we get good information and it is very easy to use in real proejcts
Pros
The ease of using Earned Value is significant for us, as it provides valuable insights into project performance, which is crucial for managers.
Cons
Using man-hours in the platform is not as easy as we'd like, so we end up tracking them outside the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jose Antonio
Computer Software, 11-50 employees
More than a year
“excellent!
Pros
It offers ease of use, comprehensiveness, advanced features, and everything a program manager needs to master their projects.
Cons
Implementations can sometimes be costly, and since it's an online solution, a stable internet connection is essential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Giovanni
Telecommunications, 500+ employees
Less than a year
“It helps but still lack some features.
Pros
It's easy for me to delegate tasks and create new fields as needed. The export tool for generating global status reports is also very handy.
Cons
It's unfortunate that there's no option to import Project files, particularly for Gantt charts. Also, the search tool is not very reliable.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
E. Lucas
Information Technology and Services, 101-500 employees
Less than a year
“Easy and Friendly.
Pros
Overall, the customer experience is excellent, with great usability, relevant project management approaches, and a visually appealing design, backed by quick customer support.
Cons
There are occasions when working offline is necessary, which is not possible with this platform. For specific or challenging tasks, having support from the platform is crucial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Daniel
Program Development, 11-50 employees
Less than 6 months
“Easy to use, Logical,
Pros
ITM Pltatform has all the functionality I need, and its logical and simple layout makes it easy for me to create projects and tasks efficiently.
Cons
Due to its cloud-based nature, loading times can be a bit slow, especially with New Zealand's internet speed.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Miguel
Construction, 500+ employees
Less than 6 months
“Easy to use and complete PPM solution
Pros
The standard version includes a lot of information and features, making it suitable for most PMBOK knowledge areas.
Cons
There are limitations when creating custom fields, such as currency fields. The mobile app is mostly for reporting hours and lacks access to all information. Integration with third-party solutions like Google Drive or Dropbox could enhance its utility.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
7
Ricardo
Entertainment, 11-50 employees
Less than a year
“Not everyone in the company uses it and in this way it is complicated to have the information in the mome
Pros
While the Gantt diagram could be improved, and there are limitations in staffing by date, overall, it offers extensive project management capabilities.
Cons
Resource management lacks flexibility, which is a drawback for our project-based company where resources are often shared between projects.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Freddy
Consumer Electronics, 11-50 employees
Less than a year
“This is the only software I found that can track efficiently different projects in the cloud
Pros
It allows me to manage resources across different projects, generates various reports, follows PMI standards, enables budget control, financial analysis, and task assignments.
Cons
Gantt charts are limited to one baseline, and the mobile application is not very useful beyond reporting hours. Additionally, there's a steep learning curve to fully utilize all features.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
10
Functionality
8
Santiago
Education Management, 500+ employees
Less than a year
“Is a kind of fine to use it, but it has several problems with the conection it is slow.
Pros
The storage capacity for documents is great, but I find it challenging to save heavy files (more than 20MB). It would be beneficial if the software allowed users to upload larger files.
Cons
The interface is challenging to navigate, and certain tools like activities and milestones require explanation to fully grasp.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
6
Functionality
2
Jose Antonio
E-Learning, 11-50 employees
More than a year
“Easy, brilliant, smart and cutting edge technology
Pros
It is a user-friendly tool with advanced functionality, plenty of features, an easy-to-understand interface, and convenient reports and dashboards.
Cons
Being an online software, it's reliant on a stable internet connection for syncing and uploading changes, which can be limiting in certain situations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
