Total 46 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

7%

2

Stars

7%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

F

Fernando

Computer Software, 51-100 employees

More than a year

5.0
October 2020

Effective, efficient and efficient solution for project management

Pros

ITM Platform stands out from other solutions because it offers a comprehensive suite for managing programs, portfolios, projects, and services. It's like having MS-Project's functionalities for Gantt scheduling and critical path management, along with unlimited storage space and seamless integration. The integrated social network facilitates effective team communication. Plus, it comes with pre-built dashboards, key indicators, and reports based on best practices, allowing for robust, cascading, and agile project management.

Cons

The solution operates solely through web browsers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Edin

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
January 2020

Information

Pros

I find ITM Platform to be crucial support for our company projects.

Cons

I found it a bit challenging to get the hang of it initially.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

I

ITZEL

Food Production, 500+ employees

More than a year

4.0
December 2019

A powerfull tool to manage your project portfolio!

Pros

The cost-benefit ratio of ITM Platform is excellent, offering strategic to operational support at a reasonable price. It covers all project management process groups, enabling collaborative work across initiatives.

Cons

When it comes to calculating "earned value metrics" on ITM Platform, solely focusing on work hours without considering project cost and completion dates can lead to inaccurate analysis. While the support team responds promptly, not all issues are immediately resolved; however, they do take them into account for future platform updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

J

John

Logistics and Supply Chain, 500+ employees

Less than 6 months

5.0
October 2019

A Customizable Software with Excellent Support

Pros

Customizability is a strong suit of ITM Platform, with flexible views and custom fields. This feature allows us to tailor reporting to our executives' preferences while still providing PMs with essential functionality.

Cons

There's quite a bit of clicking involved, and assigning multiple tasks to one member simultaneously is not possible. Drag and drop functionality is absent from the Gantt screen, and Gantt bars can't be customized with colors like red, yellow, and green to signify task status. Also, the lack of color options in the program progress area makes it difficult to distinguish between different statuses. Furthermore, there's no way to permanently delete a project without assistance from ITM, which is inconvenient for our needs, especially when managing rejected projects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rafael

Financial Services, 51-100 employees

Less than 6 months

5.0
June 2019

Great application but Excellent customer support

Pros

It is a comprehensive solution for project, program, and portfolio management. Its affordability is appealing, and the support provided is top-notch. Integration with Power BI for additional dashboard creation is seamless.

Cons

Before using the application, you need to set up parameters, which may not be smooth. Moreover, the application lacks sub-projects or sub-programs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jorge

Management Consulting, 11-50 employees

Less than a year

4.0
June 2019

ITM PM Software

Pros

I appreciate the user-friendly Portfolio Management Kanban functions.

Cons

Guest users lack access to the cost management kanban task integration with the timeline, which could enhance the report view.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

JA

Johan Andres

Computer Software, 11-50 employees

More than a year

5.0
May 2019

You notice the change when you have an application to manage work times!

Pros

What impresses me most about ITM Platform is its holistic approach, addressing all aspects of business from expenses and budgets to project timelines and activities. Its web-based nature ensures easy access with a reliable internet connection.

Cons

I find the application very comprehensive and would not change anything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nicolo

Automotive, 11-50 employees

More than a year

4.0
March 2019

Best value for money PM tool

Pros

The completeness of ITM is its standout feature, offering all the necessary functionalities without unnecessary frills. Features like manual saving and excellent customer support contribute to its value proposition, making it the best choice for the money.

Cons

Personally, I'm not entirely satisfied with the "social" aspect of the tool. While it functions adequately, I find it somewhat unintuitive, although this could be due to our limited internal use of this feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alberto

Information Technology and Services, 500+ employees

More than a year

5.0
March 2019

Excellent Project Portfolio Management tool

Pros

It proves to be a flexible platform beneficial not only for controlling individual projects but also for managing the entire project portfolio. It caters to the needs of project managers, project staff, and management alike, offering all required functionalities at a reasonable price point.

Cons

There's room for improvement in integrating with other tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alberto

Marketing and Advertising, 51-100 employees

More than a year

5.0
December 2018

Complete Project Management tool

Pros

It covers the entire project lifecycle comprehensively, seamlessly transitioning from project management to service integration.

Cons

A document manager structured by folders would be a valuable addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Feyi

Information Technology and Services, 500+ employees

More than a year

5.0
December 2018

ITM Platform review

Pros

In terms of intuitiveness, ITM Platform surpasses other PPM tools.

Cons

Enhancing the UI with more vibrant colors could improve the user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
December 2018

Great program and portfolio management solution

Pros

The project prioritization and portfolio management features are exceptionally valuable to me.

Cons

Despite having revenue management features, advanced billing features are lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Marina

Hospital & Health Care, 500+ employees

More than a year

5.0
December 2018

Implementing project management with the help of ITM

Pros

The clarity with which ITM Platform displays concepts on-screen is practical and intuitive, facilitating easy understanding for project managers and teams alike.

Cons

It would be beneficial to have a calendar similar to the Gantt style in the "Services" section to visualize key dates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jose

Information Technology and Services, 500+ employees

More than a year

5.0
December 2018

A very convenient and powerful tool

Pros

ITM Platform impresses with its simplicity and versatility, capable of handling various PPM scenarios while being easy to administer.

Cons

There are some minor issues with web messages, but they're not significant.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
December 2018

Complete feature set for a very decent price

Pros

The integration of classic waterfall and Kanban projects within ITM Platform is both intriguing and useful. Its customizable nature, along with integrations with Jira and Zapier, ensures seamless workflow management. Additionally, the platform's APIs offer further integration possibilities, making it a versatile solution with quick setup and minimal onboarding time.

Cons

While the system supports internal cost calculation by the hour, there is no provision for calculating revenues by the hour or billing external customers accordingly, which I would like for consultancy services. Additionally, customizable reports with graphs would be appreciated, although this can be achieved using the platform's APIs in Excel.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

4.0
December 2018

Digital consultant

Pros

I find ITM Platform easy to use with comprehensive functionalities, offering excellent value for money, a short learning curve, robust management tools, and reliable SaaS performance.

Cons

Some web messages and additional functionalities could be integrated into the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JP

juan pablo

Computer Software, 11-50 employees

Less than 6 months

5.0
October 2018

excellent way to control the time

Pros

This system provides features to control task timing within projects effectively.

Cons

The system does not display national holidays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Telecommunications, 51-100 employees

Less than a year

5.0
August 2018

My opinion about ITM

Pros

The ability to manage work time and assigned tasks within ITM Platform is just amazing!.

Cons

Initially, I had trouble understanding how times income is managed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Johan Andres

Computer Software, 11-50 employees

More than a year

5.0
August 2018

excellent software

Pros

This software enhances our organization's efficiency, providing a comfortable user experience for all while offering robust support to address any issues or doubts.

Cons

It lacks a view of a single day and only shows weekend days. Additionally, there is no option to display national holidays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rickard

Management Consulting, 11-50 employees

More than a year

5.0
August 2018

Easy to use.

Pros

ITM Platform is easy to use, quick to get started with, offers great value for money, seamless integration with other tools, and is particularly beneficial for project portfolio management.

Cons

Advanced project management functionality may be lacking for very experienced users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Health, Wellness and Fitness, 500+ employees

More than a year

3.0
July 2018

Easy to use but lacks the advanced features.

Pros

Using it is really quick and easy for me. I find the user interface very intuitive for keeping track of my projects, especially with the dynamic filtering feature. Plus, the ability to upload MS Project files is a great addition.

Cons

I feel like the reporting feature could be improved. Most of the data exports as spreadsheets, which is not very convenient. Also, there's no standard report specifically for Project Managers to export for Project Sponsors. It seems like the expectation is for all users to utilize the portal for reporting.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

Less than a year

2.0
July 2018

Only usefull to register work-time

Pros

I didn't find any pros with this tool. I've come across several others that offer more functionalities and are easier to use.

Cons

My experience with the agile module is quite disappointing. It lacks many functionalities, and using tasks feels rather embarrassing.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

7

Functionality

2

A

Alejandro

Renewables & Environment, 500+ employees

More than a year

2.0
July 2018

Not Usefull

Pros

I've experienced this web portal as slow. It requires a lot of clicks, which ends up wasting a considerable amount of time. Also, there's no option to backtrack the work done.

Cons

Personally, I believe it would be beneficial if the system implemented an autosave feature. It can be cumbersome having to manually save each operation.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

4

Functionality

4

TZ

THALIA ZULAY

Computer Software, 11-50 employees

More than a year

5.0
July 2018

poll

Pros

What I love the most is how effortlessly I can navigate and utilize it.

Cons

I wish there were more graphical reports available in the application. It would greatly enhance visualizing the stages and progression of projects.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

BA

Bayron Alfonso

Computer Software, 11-50 employees

Less than 6 months

4.0
July 2018

My opinion about ITM

Pros

Among several similar programs I've tried, the most comprehensive one for me has been ITM. It allows me to schedule tasks, monitor resource progress, create projects, and allocate values, among many other functions.

Cons

Something that bothers me is the handling of hours. It would be more user-friendly if only working days were considered, excluding holidays.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

W

Wilfred

Computer Software, 11-50 employees

More than a year

4.0
July 2018

Quality of the platform

Pros

The best thing about the software, in my opinion, is how it simplifies the organization and management of my team's tasks.

Cons

Overall, I have no complaints about the platform. However, one minor issue is that it doesn't load smoothly on certain browsers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Z

Zoe

Chemicals, N/A employees

More than a year

5.0
July 2018

All the features we need, intuitive to my users and fast to deploy

Pros

The portfolio management and prioritization of program are excellent, with built-in waterfall and agile methodologies. Setting up took us less than a week, which is incredibly fast compared to other PPM solutions I've used. We also utilize the Slack bot for less intensive users, and the included support service is efficient and a great value-add.

Cons

Some project managers are accustomed to MS Project, especially for Gantt planning. Having a desktop version of the Gantt might be helpful. Also, the absence of recognition in reports by Gartner or Forrester makes decision-making a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carolina

Education Management, 500+ employees

More than a year

4.0
July 2018

Gantt, Budget and Tasks

Pros

Having an app for quickly uploading files, images, and updating tasks is a major advantage for me.

Cons

I manage projects with relatively simple budgets, but I sometimes find the budget settings confusing, especially regarding aspects like real-time costs and estimated costs.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

P

Paloma

Public Policy, 51-100 employees

More than a year

4.0
July 2018

Good option for a PMO

Pros

I like the comprehensive nature of the software in managing projects.

Cons

The handling of dates in the software is rather confusing. We're used to annual closures, but the software operates on a project basis rather than by date.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

M

Manuel

Logistics and Supply Chain, 500+ employees

More than a year

4.0
July 2018

A good PMI oriented project management tool

Pros

The configuration is easy to manage, and it offers flexibility in adhering to PMBOK standards. Being a SaaS product adds to its convenience.

Cons

Reporting needs improvement, and integrating time tracking with other tools like JIRA isn't seamless. Also, the integration of projects from JIRA should be more customizable to avoid transferring excessive data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

D

Diana

Construction, 11-50 employees

More than a year

4.0
July 2018

itm review

Pros

Integrating cost, schedule, lessons learned, and tracking into one tool is very beneficial.

Cons

The scheduling functionality is lacking. Having only one baseline and no way to add gaps to predecessor tasks is limiting. Additionally, managing resource costs can be cumbersome when hourly rates change.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

F

Federico

Automotive, 500+ employees

More than a year

3.0
July 2018

ITM

Pros

Its cloud-based nature and lightweight design make it accessible in almost every scenario.

Cons

Certain functions require multiple web refreshes, which can be quite slow at times.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

2.0
July 2018

Not usefull for Project Managers

Pros

Being on the cloud is advantageous for managing projects through a web interface.

Cons

The software's performance is sluggish, requiring a lot of time and clicks to navigate.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

4

Functionality

4

A

Alejandro

Telecommunications, 11-50 employees

Less than 6 months

4.0
February 2018

WOW, do you look for all in one Portfolio & Project Management software? look no more

Pros

ITM Platform covers everything from program and project management to task delegation, budget calculation, risk analysis, communication, documentation management, and more, all at a great price point.

Cons

The interface feels a bit plain, and it took me a while to find any significant cons. While it might not be ideal for small project teams, it's not necessarily bad. However, it doesn't brew coffee!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

David

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

4.0
August 2017

Very easy for register hours

Pros

Using the Kanban panel is easy, allowing easy movement of tasks and efficient tracking of hours for daily activities.

Cons

Adjusting the baseline in Gantt diagrams can be cumbersome, especially when lengthening tasks. This makes it difficult to compare progress indicators with the project's initial state.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A

Alan

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
August 2017

Excellent tool for managing projects, programs and portfolios with a reasonable b/c ratio

Pros

It excels in communication features, resembling social media functionalities, with a cool interface and flexible usage according to user needs. The additional services complement PM culture training effectively.

Cons

There's a need for more interface tools for importing backend systems like SAP and other project management tools. Additionally, providing technical documentation for systems integrators and templates aligned with various PM frameworks would be beneficial.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

S

Sergio

Animation, 11-50 employees

Less than a year

4.0
August 2017

we get good information and it is very easy to use in real proejcts

Pros

The ease of using Earned Value is significant for us, as it provides valuable insights into project performance, which is crucial for managers.

Cons

Using man-hours in the platform is not as easy as we'd like, so we end up tracking them outside the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

JA

Jose Antonio

Computer Software, 11-50 employees

More than a year

5.0
August 2017

excellent!

Pros

It offers ease of use, comprehensiveness, advanced features, and everything a program manager needs to master their projects.

Cons

Implementations can sometimes be costly, and since it's an online solution, a stable internet connection is essential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Giovanni

Telecommunications, 500+ employees

Less than a year

3.0
August 2017

It helps but still lack some features.

Pros

It's easy for me to delegate tasks and create new fields as needed. The export tool for generating global status reports is also very handy.

Cons

It's unfortunate that there's no option to import Project files, particularly for Gantt charts. Also, the search tool is not very reliable.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

EL

E. Lucas

Information Technology and Services, 101-500 employees

Less than a year

4.0
August 2017

Easy and Friendly.

Pros

Overall, the customer experience is excellent, with great usability, relevant project management approaches, and a visually appealing design, backed by quick customer support.

Cons

There are occasions when working offline is necessary, which is not possible with this platform. For specific or challenging tasks, having support from the platform is crucial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D

Daniel

Program Development, 11-50 employees

Less than 6 months

4.0
August 2017

Easy to use, Logical,

Pros

ITM Pltatform has all the functionality I need, and its logical and simple layout makes it easy for me to create projects and tasks efficiently.

Cons

Due to its cloud-based nature, loading times can be a bit slow, especially with New Zealand's internet speed.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

M

Miguel

Construction, 500+ employees

Less than 6 months

4.0
August 2017

Easy to use and complete PPM solution

Pros

The standard version includes a lot of information and features, making it suitable for most PMBOK knowledge areas.

Cons

There are limitations when creating custom fields, such as currency fields. The mobile app is mostly for reporting hours and lacks access to all information. Integration with third-party solutions like Google Drive or Dropbox could enhance its utility.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

7

R

Ricardo

Entertainment, 11-50 employees

Less than a year

4.0
August 2017

Not everyone in the company uses it and in this way it is complicated to have the information in the mome

Pros

While the Gantt diagram could be improved, and there are limitations in staffing by date, overall, it offers extensive project management capabilities.

Cons

Resource management lacks flexibility, which is a drawback for our project-based company where resources are often shared between projects.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

F

Freddy

Consumer Electronics, 11-50 employees

Less than a year

4.0
August 2017

This is the only software I found that can track efficiently different projects in the cloud

Pros

It allows me to manage resources across different projects, generates various reports, follows PMI standards, enables budget control, financial analysis, and task assignments.

Cons

Gantt charts are limited to one baseline, and the mobile application is not very useful beyond reporting hours. Additionally, there's a steep learning curve to fully utilize all features.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

10

Functionality

8

S

Santiago

Education Management, 500+ employees

Less than a year

4.0
August 2017

Is a kind of fine to use it, but it has several problems with the conection it is slow.

Pros

The storage capacity for documents is great, but I find it challenging to save heavy files (more than 20MB). It would be beneficial if the software allowed users to upload larger files.

Cons

The interface is challenging to navigate, and certain tools like activities and milestones require explanation to fully grasp.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

6

Functionality

2

JA

Jose Antonio

E-Learning, 11-50 employees

More than a year

5.0
August 2017

Easy, brilliant, smart and cutting edge technology

Pros

It is a user-friendly tool with advanced functionality, plenty of features, an easy-to-understand interface, and convenient reports and dashboards.

Cons

Being an online software, it's reliant on a stable internet connection for syncing and uploading changes, which can be limiting in certain situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9