Total 46 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

7%

2

Stars

7%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

F
Fernando

Computer Software, 51-100 employees

More than a year

5.0

Effective, efficient and efficient solution for project management

Pros

ITM Platform stands out from other solutions because it offers a comprehensive suite for managing programs, portfolios, projects, and services. It's like having MS-Project's functionalities for Gantt scheduling and critical path management, along with unlimited storage space and seamless integration. The integrated social network facilitates effective team communication. Plus, it comes with pre-built dashboards, key indicators, and reports based on best practices, allowing for robust, cascading, and agile project management.

Cons

The solution operates solely through web browsers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Edin

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0

Information

Pros

I find ITM Platform to be crucial support for our company projects.

Cons

I found it a bit challenging to get the hang of it initially.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

I
ITZEL

Food Production, 500+ employees

More than a year

4.0

A powerfull tool to manage your project portfolio!

Pros

The cost-benefit ratio of ITM Platform is excellent, offering strategic to operational support at a reasonable price. It covers all project management process groups, enabling collaborative work across initiatives.

Cons

When it comes to calculating "earned value metrics" on ITM Platform, solely focusing on work hours without considering project cost and completion dates can lead to inaccurate analysis. While the support team responds promptly, not all issues are immediately resolved; however, they do take them into account for future platform updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

J
John

Logistics and Supply Chain, 500+ employees

Less than 6 months

5.0

A Customizable Software with Excellent Support

Pros

Customizability is a strong suit of ITM Platform, with flexible views and custom fields. This feature allows us to tailor reporting to our executives' preferences while still providing PMs with essential functionality.

Cons

There's quite a bit of clicking involved, and assigning multiple tasks to one member simultaneously is not possible. Drag and drop functionality is absent from the Gantt screen, and Gantt bars can't be customized with colors like red, yellow, and green to signify task status. Also, the lack of color options in the program progress area makes it difficult to distinguish between different statuses. Furthermore, there's no way to permanently delete a project without assistance from ITM, which is inconvenient for our needs, especially when managing rejected projects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Rafael

Financial Services, 51-100 employees

Less than 6 months

5.0

Great application but Excellent customer support

Pros

It is a comprehensive solution for project, program, and portfolio management. Its affordability is appealing, and the support provided is top-notch. Integration with Power BI for additional dashboard creation is seamless.

Cons

Before using the application, you need to set up parameters, which may not be smooth. Moreover, the application lacks sub-projects or sub-programs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Jorge

Management Consulting, 11-50 employees

Less than a year

4.0

ITM PM Software

Pros

I appreciate the user-friendly Portfolio Management Kanban functions.

Cons

Guest users lack access to the cost management kanban task integration with the timeline, which could enhance the report view.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

JA
Johan Andres

Computer Software, 11-50 employees

More than a year

5.0

You notice the change when you have an application to manage work times!

Pros

What impresses me most about ITM Platform is its holistic approach, addressing all aspects of business from expenses and budgets to project timelines and activities. Its web-based nature ensures easy access with a reliable internet connection.

Cons

I find the application very comprehensive and would not change anything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nicolo

Automotive, 11-50 employees

More than a year

4.0

Best value for money PM tool

Pros

The completeness of ITM is its standout feature, offering all the necessary functionalities without unnecessary frills. Features like manual saving and excellent customer support contribute to its value proposition, making it the best choice for the money.

Cons

Personally, I'm not entirely satisfied with the "social" aspect of the tool. While it functions adequately, I find it somewhat unintuitive, although this could be due to our limited internal use of this feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alberto

Information Technology and Services, 500+ employees

More than a year

5.0

Excellent Project Portfolio Management tool

Pros

It proves to be a flexible platform beneficial not only for controlling individual projects but also for managing the entire project portfolio. It caters to the needs of project managers, project staff, and management alike, offering all required functionalities at a reasonable price point.

Cons

There's room for improvement in integrating with other tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alberto

Marketing and Advertising, 51-100 employees

More than a year

5.0

Complete Project Management tool

Pros

It covers the entire project lifecycle comprehensively, seamlessly transitioning from project management to service integration.

Cons

A document manager structured by folders would be a valuable addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Feyi

Information Technology and Services, 500+ employees

More than a year

5.0

ITM Platform review

Pros

In terms of intuitiveness, ITM Platform surpasses other PPM tools.

Cons

Enhancing the UI with more vibrant colors could improve the user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

Great program and portfolio management solution

Pros

The project prioritization and portfolio management features are exceptionally valuable to me.

Cons

Despite having revenue management features, advanced billing features are lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M
Marina

Hospital & Health Care, 500+ employees

More than a year

5.0

Implementing project management with the help of ITM

Pros

The clarity with which ITM Platform displays concepts on-screen is practical and intuitive, facilitating easy understanding for project managers and teams alike.

Cons

It would be beneficial to have a calendar similar to the Gantt style in the "Services" section to visualize key dates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jose

Information Technology and Services, 500+ employees

More than a year

5.0

A very convenient and powerful tool

Pros

ITM Platform impresses with its simplicity and versatility, capable of handling various PPM scenarios while being easy to administer.

Cons

There are some minor issues with web messages, but they're not significant.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Complete feature set for a very decent price

Pros

The integration of classic waterfall and Kanban projects within ITM Platform is both intriguing and useful. Its customizable nature, along with integrations with Jira and Zapier, ensures seamless workflow management. Additionally, the platform's APIs offer further integration possibilities, making it a versatile solution with quick setup and minimal onboarding time.

Cons

While the system supports internal cost calculation by the hour, there is no provision for calculating revenues by the hour or billing external customers accordingly, which I would like for consultancy services. Additionally, customizable reports with graphs would be appreciated, although this can be achieved using the platform's APIs in Excel.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Digital consultant

Pros

I find ITM Platform easy to use with comprehensive functionalities, offering excellent value for money, a short learning curve, robust management tools, and reliable SaaS performance.

Cons

Some web messages and additional functionalities could be integrated into the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JP
juan pablo

Computer Software, 11-50 employees

Less than 6 months

5.0

excellent way to control the time

Pros

This system provides features to control task timing within projects effectively.

Cons

The system does not display national holidays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Laura

Telecommunications, 51-100 employees

Less than a year

5.0

My opinion about ITM

Pros

The ability to manage work time and assigned tasks within ITM Platform is just amazing!.

Cons

Initially, I had trouble understanding how times income is managed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA
Johan Andres

Computer Software, 11-50 employees

More than a year

5.0

excellent software

Pros

This software enhances our organization's efficiency, providing a comfortable user experience for all while offering robust support to address any issues or doubts.

Cons

It lacks a view of a single day and only shows weekend days. Additionally, there is no option to display national holidays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rickard

Management Consulting, 11-50 employees

More than a year

5.0

Easy to use.

Pros

ITM Platform is easy to use, quick to get started with, offers great value for money, seamless integration with other tools, and is particularly beneficial for project portfolio management.

Cons

Advanced project management functionality may be lacking for very experienced users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9