Total 74 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Definitely a great screen share option!

Pros

Among many screen share options, Join.Me stands out for its minimal latency and easy-to-understand framework.

Cons

While some UI improvements could be made, it generally works well for its purpose. Stick with what works for you, as there are many good options available!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kevin

Not Specified, N/A employees

More than a year

5.0

Simple, Easy to Use

Pros

For those not heavily involved in online meetings, Join.Me works fine, providing a simple way to share PowerPoint presentations with clients.

Cons

Nothing significant, but my needs are simple, and I typically use the free version. Occasionally, I upgrade for a private label experience, but the free version usually suffices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Helen

Media Production, 1-10 employees

More than a year

5.0

Join.me is a great training tool for those that work remotely.

Pros

With join.me, I can easily share my computer screen with others, making it an excellent tool for remote training and problem-solving.

Cons

I can't fault join.me at all. It's straightforward to use, and I've had no issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Steve

Online Media, 1-10 employees

More than a year

5.0

A great tool for an online meeting

Pros

Join.Me facilitates remote collaboration effectively. It's easy to schedule meetings and ideal for small businesses. The clear audio and visuals help reduce meeting times.

Cons

Occasionally, people drop off calls/meetings and have to rejoin, and there are sometimes poor connections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Knut

Not Specified, N/A employees

Less than a year

5.0

Join.me is a great and free way to arrange screensharing sessions

Pros

For a free program, Join.Me is one of the best I've used. It's very easy to set up and share/invite others to join.

Cons

I don't have any negative remarks, but the attendee limit can be frustrating. However, considering it's free, it's worth it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

A
Anonymous

Not Specified, 51-100 employees

More than a year

3.0

Not what it seems on the surface

Pros

Join.Me seems uncomplicated to use, and I appreciate the plugins that allow me to connect to Outlook. In theory, it should work like other similar video conferencing tools.

Cons

We switched away from join.me for various reasons: (1) Frequent updates made it challenging to maintain internal support documentation; (2) Updates significantly altered join behavior for hosts and participants; (3) Initially limited support, followed by none at all.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

8

J
Josue

Information Technology and Services, 11-50 employees

More than a year

5.0

easy way to have a remote session

Pros

I've used this tool with clients, and it's incredibly easy to use without any issues. It's been smooth sailing while working with clients.

Cons

No issues at all; the software is excellent for remote work and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dylan

Not Specified, N/A employees

Less than a year

4.0

Great online tool for conferencing

Pros

Join.Me's screen sharing is effective and easy to set up, making conference room preparation quick and Directly. The free version is often more than sufficient for most companies.

Cons

The stability and clarity of voice audio can be inconsistent, unrelated to internet speed or audio device, occurring on multiple devices.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

T
Taylor

Not Specified, N/A employees

More than a year

4.0

Easy and reliable screen shares

Pros

My favorite feature of Join.Me is the ability to share a window on my computer, not the entire screen, which is perfect for taking notes during demos. It's been a game changer.

Cons

The audio connection on my computer can be a bit unreliable, especially when communicating with people overseas.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

L
Layne

Publishing, 51-100 employees

More than a year

5.0

This is a great tool for screen share conference calls, very simple to use

Pros

It's effortless to initiate a screen share call with someone unfamiliar with the program; there's nothing to download. Plus, it seems more reliable than similar programs. Its integration with Google Calendar is seamless, and the ability to record calls/presentations is incredibly useful for training purposes.

Cons

The video features aren't impressive, and there's often a delay at the other end, which can be distracting. We stopped using that aspect.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Julie

Internet, N/A employees

Less than a year

4.0

Great conference software. No issues thus far

Pros

Over the past few months, we've been using join.me for calls with our Arizona office. It's been a breeze to log in and get started with no hiccups.

Cons

Honestly, there's not much to dislike. You can easily share your screen, video conference, voice conference, etc., just by setting up an account!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

K
Kurtis

Computer Software, 51-100 employees

More than a year

4.0

Good tool if a bit hard to use

Pros

This program excels in meetings; it's well-designed with minimal lag or performance issues. It simply gets the job done!

Cons

The invites confuse many people. There are so many phone numbers and links that people often end up on the wrong line, and it takes around 5 minutes to get everyone on the same page. Not very intuitive.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

T
Terra

Not Specified, N/A employees

More than a year

5.0

Join.me is all you need for conferences and staying connected

Pros

Join.me is impressively user-friendly and uncomplicated. Unlike other platforms such as GoTo, it offers a refreshingly straightforward experience. Whether I'm engaging in video or conference calls, sharing my screen, or utilizing the screen annotation feature to illustrate a point, Join.me effortlessly meets my needs. Scheduling or joining meetings is a breeze, whether through a personalized link or the desktop/web versions. I can't speak highly enough of Join.me and have no desire to return to GoTo.

Cons

The only thing I'd like to see, and perhaps they already have this feature and I'm not aware of it, is the ability to schedule and send ONLY the call-in info. Sometimes my clients get confused when an email invite is sent with video instructions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chad

Not Specified, N/A employees

More than a year

5.0

works quickly and accurately every time

Pros

Join.me is quick to download and set up, making it accessible to anyone in the office. It performs exactly as needed.

Cons

Sometimes you need to restart a session if you log out or reboot the computer, which can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Heather

Not Specified, N/A employees

More than a year

5.0

I love the ability to show what is on a screen instead of having to try and verbally explain!

Pros

Join.me has been an absolute game-changer in terms of user-friendliness. It has greatly facilitated my ability to efficiently explain or demonstrate various matters to my managers, co-workers, and the tech support/IT department, especially considering that I am not based in the main office headquarters.

Cons

I haven't encountered any cons with this software. Every time I've used it, it's been quick, easy, and has met my needs perfectly!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, N/A employees

More than a year

4.0

Great overall screensharing service

Pros

Setting up a meeting with Join.Me is a breeze, and once you get used to the interface, it's incredibly easy to navigate.

Cons

There are too many steps to schedule a session in the future. I'd like the option to add one to be a single option on the main page.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, N/A employees

Less than 6 Months

5.0

I used the free version of Join Me and it worked exceptionally well!`

Pros

I found it easy to record meetings, share presentations, and distribute recordings afterward. Everyone could access the presentation remotely without any issues.

Cons

After the free session ends, there's a cost to continue using the software. I give it 5 stars for the free use, but I couldn't justify the budget to pay for the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, N/A employees

Less than a year

4.0

I use it to meet with some clients and sometimes futire team members.

Pros

I am impressed by the diverse range of features available in Join.me, including the ability to share screens, URLs, videos, and images. It proves to be extremely convenient for conducting conference meetings.

Cons

I just want to suggest improving the UX of the app a bit. It can be difficult to work with, especially for people who don't use it regularly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, N/A employees

More than a year

5.0

Love being able to show someone else my screen during training.

Pros

This software is fantastic and easy for training purposes, making it easy for trainees to see your screen and understand specific items. It's also great for webinars.

Cons

The only con I can think of is there's no free version for those of us who don't use the software a lot. It would be nice to be able to use it occasionally.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

3.0

No longer useful

Pros

When we initially started using Join.me, it greatly facilitated communication with clients and guided them through navigating their dashboards to read their data.

Cons

Over time, Join.me became difficult to use, and because many of us were using the program, they no longer allowed us to continue as individuals, and our company refused to buy into the program.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6