Total 74 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

41%

3

Stars

14%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Tonie

Construction, 101-500 employees

5.0

“Great Software for the Future”

Pros

The vast functionality and ease of use make this product stand out.

Cons

It can be confusing at times but that depends on your specific requirements.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Charles

Not Specified, 500+ employees

5.0

“Excellent Project Management Software”

Pros

Very easy to use and the company continues to invest in upgrades with excellent customer support.

Cons

Currently limited options for charts and dashboards product roadmap focuses on reporting improvements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

V
Vincent

Hospital & Health Care, 51-100 employees

5.0

“KeyedIn seamless integration with other cloudbased solutions”

Pros

The main advantage for us was KeyedIns smooth integration with various cloudbased solutions like SageIntacct and SalesForce. This integration allowed us to establish a comprehensive ERP system ensuring a singular accurate source of data entry.

Cons

Despite the wellversed support staff there were occasional limitations in addressing issues related to integrating and syncing with other linked systems likely due to a shortage of personnel specialized in this area.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

K
Kenneth

Hospital & Health Care, 51-100 employees

5.0

“A Project Management Powerhouse”

Pros

KeyedIn has proven to be an excellent solution for managing multiple companies simultaneously allowing us to effectively follow through on various projects until completion.

Cons

Although KeyedIn is a robust system the lack of Salesforce integration was a drawback. However we anticipate this feature will likely be included in the near future which would significantly enhance vertical integration within our organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Marcos

Mechanical or Industrial Engineering, 51-100 employees

5.0

“Cloudbased project management”

Pros

KeyedIn offers a familiar project management experience with an added what if feature that enables us to predict the impact of changes made to ongoing projects providing valuable insights into potential adjustments.

Cons

Despite its advantages the what if feature requires further improvements particularly in its data population capacity in order to maximize its utility and effectiveness.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

N
Natalie

Not Specified, 51-100 employees

5.0

“We have really begun to enjoy using KeyedIn and have seen the benefits.”

Pros

We appreciate the ability to track project plans based on individual tasks helping us maintain project focus. Additionally the feature that allows us to set objectives and their respective deadlines is invaluable for monitoring project progress and resource allocation.

Cons

The absence of a customer portal is a drawback as it would be beneficial to provide customers with access to view the progress of their projects. Managing individual user access for a large number of customer installs through the system could be cumbersome.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K
Kevin

Not Specified, N/A employees

5.0

“Enterprise Solution With Fantastic Support”

Pros

KeyedIn provides a comprehensive enterprise project management solution packed with features. What truly sets it apart is the exceptional level of customer support that consistently exceeds expectations.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

J
John

Computer Software, 1-10 employees

5.0

“I used KeyedIn Project with several clients that were frustrated using MS Project”

Pros

KeyedIn Project is intuitive and requires minimal training offering easy access trial and adoption. Its highly configurable and provides flexibility at a lower cost ensuring security robustness and scalability.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

E
Eric

Not Specified, N/A employees

2.0

“Extremely Poor and Confusing User Interface that causes Repeat Work”

Pros

1. The system offers a view of expected time per week factoring in public holidays. 2. It provides clarity on the status of expense returns distinguishing between submitted approved and paid expenses.

Cons

1. The user interface is frustrating causing delays in finding projects and entering time. 2. Time entry differs when adding time for the first time in a day versus making subsequent entries. 3. Once saved theres no option to deduct time at the user level. 4. Repetitive reminder emails are sent even after submitting time. 5. The expense pages complexity can lead to accidentally submitting a report with no user ability to modify it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

4

B
Brad

TransportationTruckingRailroad, 500+ employees

3.0

“Very robust and flexible”

Pros

The systems flexibility and customization options are highly commendable offering a promising solution for our business needs. Initial feedback from our users has been positive highlighting the systems robustness and flexibility.

Cons

The need for individual system configuration for each customer can hinder the demonstration of certain features during the sales process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

A
Ahmed

Architecture & Planning, 11-50 employees

4.0

“EdgeArch Review”

Pros

The system offers a range of valuable features.

Cons

The interface lacks userfriendliness and theres a shortage of conduits for integrating with our accounting software QuickBooks.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

M
Mark

Chemicals, 500+ employees

5.0

“KeyedIn Projects solves many business gaps for our department”

Pros

The dashboards and visual project and portfolio tracking are standout features. Custom reports and onscreen widgets provide valuable insights into ongoing projects.

Cons

No cons identified as of yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

N
Neil

Information Technology and Services, 51-100 employees

4.0

“Great overall Project Management and Professional Services management solution”

Pros

KeyedIn offers a comprehensive solution that covers various aspects of professional services management. Its competitively priced.

Cons

The graphical user interface GUI and analytics are outdated and it lacks certain billing cycle functionalities.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

R
Rob

TransportationTruckingRailroad, 101-500 employees

3.0

“Complicated multiclick processes”

Pros

Its a webbased system with sufficient reports to meet the finance teams requirements.

Cons

The systems user experience is poor involving complicated multiclick processes. Issues include the lack of a timesheet staging area constant reminder emails and limitations in filtering expenses.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8