KeyedIn Reviews
Total 74 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars41%
3
Stars14%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 101-500 employees
“Great Software for the Future”
Pros
The vast functionality and ease of use make this product stand out.
Cons
It can be confusing at times but that depends on your specific requirements.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 500+ employees
“Excellent Project Management Software”
Pros
Very easy to use and the company continues to invest in upgrades with excellent customer support.
Cons
Currently limited options for charts and dashboards product roadmap focuses on reporting improvements.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Hospital & Health Care, 51-100 employees
“KeyedIn seamless integration with other cloudbased solutions”
Pros
The main advantage for us was KeyedIns smooth integration with various cloudbased solutions like SageIntacct and SalesForce. This integration allowed us to establish a comprehensive ERP system ensuring a singular accurate source of data entry.
Cons
Despite the wellversed support staff there were occasional limitations in addressing issues related to integrating and syncing with other linked systems likely due to a shortage of personnel specialized in this area.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Hospital & Health Care, 51-100 employees
“A Project Management Powerhouse”
Pros
KeyedIn has proven to be an excellent solution for managing multiple companies simultaneously allowing us to effectively follow through on various projects until completion.
Cons
Although KeyedIn is a robust system the lack of Salesforce integration was a drawback. However we anticipate this feature will likely be included in the near future which would significantly enhance vertical integration within our organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mechanical or Industrial Engineering, 51-100 employees
“Cloudbased project management”
Pros
KeyedIn offers a familiar project management experience with an added what if feature that enables us to predict the impact of changes made to ongoing projects providing valuable insights into potential adjustments.
Cons
Despite its advantages the what if feature requires further improvements particularly in its data population capacity in order to maximize its utility and effectiveness.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Not Specified, 51-100 employees
“We have really begun to enjoy using KeyedIn and have seen the benefits.”
Pros
We appreciate the ability to track project plans based on individual tasks helping us maintain project focus. Additionally the feature that allows us to set objectives and their respective deadlines is invaluable for monitoring project progress and resource allocation.
Cons
The absence of a customer portal is a drawback as it would be beneficial to provide customers with access to view the progress of their projects. Managing individual user access for a large number of customer installs through the system could be cumbersome.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Not Specified, N/A employees
“Enterprise Solution With Fantastic Support”
Pros
KeyedIn provides a comprehensive enterprise project management solution packed with features. What truly sets it apart is the exceptional level of customer support that consistently exceeds expectations.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Computer Software, 1-10 employees
“I used KeyedIn Project with several clients that were frustrated using MS Project”
Pros
KeyedIn Project is intuitive and requires minimal training offering easy access trial and adoption. Its highly configurable and provides flexibility at a lower cost ensuring security robustness and scalability.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Not Specified, N/A employees
“Extremely Poor and Confusing User Interface that causes Repeat Work”
Pros
1. The system offers a view of expected time per week factoring in public holidays. 2. It provides clarity on the status of expense returns distinguishing between submitted approved and paid expenses.
Cons
1. The user interface is frustrating causing delays in finding projects and entering time. 2. Time entry differs when adding time for the first time in a day versus making subsequent entries. 3. Once saved theres no option to deduct time at the user level. 4. Repetitive reminder emails are sent even after submitting time. 5. The expense pages complexity can lead to accidentally submitting a report with no user ability to modify it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
4
TransportationTruckingRailroad, 500+ employees
“Very robust and flexible”
Pros
The systems flexibility and customization options are highly commendable offering a promising solution for our business needs. Initial feedback from our users has been positive highlighting the systems robustness and flexibility.
Cons
The need for individual system configuration for each customer can hinder the demonstration of certain features during the sales process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Architecture & Planning, 11-50 employees
“EdgeArch Review”
Pros
The system offers a range of valuable features.
Cons
The interface lacks userfriendliness and theres a shortage of conduits for integrating with our accounting software QuickBooks.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Chemicals, 500+ employees
“KeyedIn Projects solves many business gaps for our department”
Pros
The dashboards and visual project and portfolio tracking are standout features. Custom reports and onscreen widgets provide valuable insights into ongoing projects.
Cons
No cons identified as of yet.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 51-100 employees
“Great overall Project Management and Professional Services management solution”
Pros
KeyedIn offers a comprehensive solution that covers various aspects of professional services management. Its competitively priced.
Cons
The graphical user interface GUI and analytics are outdated and it lacks certain billing cycle functionalities.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
TransportationTruckingRailroad, 101-500 employees
“Complicated multiclick processes”
Pros
Its a webbased system with sufficient reports to meet the finance teams requirements.
Cons
The systems user experience is poor involving complicated multiclick processes. Issues include the lack of a timesheet staging area constant reminder emails and limitations in filtering expenses.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8