Total 87 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

39%

3

Stars

15%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Darren

E-Learning, 51-100 employees

4.0

KeyedIn Projects Review

Pros

I appreciate the Insights feature as it allows me to monitor my portfolios performance which is crucial to me.

Cons

The visual aspect of the reporting could use some improvement Id prefer to see a reporting output similar to Power BI.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

M
Matt

Research, 51-100 employees

4.0

A Recent Implementation

Pros

The comprehensive functionality compared to other solutions the ability to collaborate outside the organization and it serves as a true aggregated PPM solution.

Cons

Some parts of the system are not very intuitive which may pose challenges for occasional users. There are also disconnects between deliverables and milestones in the task plan leading to double data entry in some areas.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

C
Cathie

Financial Services, 500+ employees

5.0

Good all round PPM tool

Pros

Realtime dashboards featurerich good resource management functionality and it acts as a single source of truth. Highly customizable.

Cons

The reporting functionality is not very intuitive at the moment but improvements are expected in upcoming releases.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

J
Jaime

Insurance, 500+ employees

5.0

KeyedIn Projects Customer Feedback

Pros

KeyedIn Projects is very intuitive and featurerich with an excellent user interface. It offers customization and powerful data mining capabilities.

Cons

There is room for improvement in reporting outputs and the ability to construct custom reports but upcoming releases seem to address these issues based on customer feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

D
Daniel

Insurance, 500+ employees

3.0

Review

Pros

The support is excellent and setting up new users is easy.

Cons

There is confusion around forecasting poor reporting abilities and insufficient process guidesdocumentation.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

R
Renato

Oil & Energy, 500+ employees

4.0

PPM Solution that really works

Pros

As a new KeyedIn User I found the product easy to use and it encompasses the key aspects of a good PPM solution.

Cons

Some essential functionalities are missing particularly in the reporting area which could elevate it from a good to a great product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

J
James

Telecommunications, 500+ employees

4.0

Keeps getting better So far so good

Pros

Weve used KeyedIn since the Atlantic Global days. The improvements weve seen especially in v6.x have been significant making it much easier to use and extract valuable management information.

Cons

There are still some limitations around the number of fields which could be addressed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

H
Howard

Warehousing, 500+ employees

5.0

KeyedIn First Impressions

Pros

Featurerich graphically rich intuitive user interface with strong portfolio and program capabilities.

Cons

Inability to easily manage taskbased dependencies across multiple projects and surface this at program or portfolio level thereby making it harder to effectively prioritize resources across multiple projects.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Adam

Oil & Energy, 500+ employees

4.0

Great Solution

Pros

KeyedIn Projects is helping us manage resources providing visibility of all projects across the group. It offers visibility of project risks and issues.

Cons

The project hierarchy can be confusing initially.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

R
Rajni

Chemicals, 500+ employees

3.0

Thoughts on KeyedIn

Pros

KeyedIn is interactive with a few good options.

Cons

Users have reported slow speed from different parts of the world.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

A
Andrew

Oil & Energy, 500+ employees

5.0

The Start of a Journey

Pros

Functionality ease of use and time to implement are impressive.

Cons

Theres a lot to learn so good training and manuals are necessary.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B
Ben

Logistics and Supply Chain, 500+ employees

5.0

KeyedIn Projects Review

Pros

Its a single source of the truth which is brilliant.

Cons

The user interface is quite technical and demands a significant amount of training.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S
Svavar

Health, Wellness and Fitness, 500+ employees

4.0

KeyedIn Projects Review

Pros

Resource planning and forecasting along with the API for accessing data are commendable.

Cons

There is room for improvement in upper level roadmap planning and live dashboards similar to Power BI.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

T
Tonie

Construction, 101-500 employees

5.0

Great Software for the Future

Pros

The vast functionality and ease of use make this product stand out.

Cons

It can be confusing at times but that depends on your specific requirements.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Charles

Not Specified, 500+ employees

5.0

Excellent Project Management Software

Pros

Very easy to use and the company continues to invest in upgrades with excellent customer support.

Cons

Currently limited options for charts and dashboards product roadmap focuses on reporting improvements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

V
Vincent

Hospital & Health Care, 51-100 employees

5.0

KeyedIn seamless integration with other cloudbased solutions

Pros

The main advantage for us was KeyedIns smooth integration with various cloudbased solutions like SageIntacct and SalesForce. This integration allowed us to establish a comprehensive ERP system ensuring a singular accurate source of data entry.

Cons

Despite the wellversed support staff there were occasional limitations in addressing issues related to integrating and syncing with other linked systems likely due to a shortage of personnel specialized in this area.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

K
Kenneth

Hospital & Health Care, 51-100 employees

5.0

A Project Management Powerhouse

Pros

KeyedIn has proven to be an excellent solution for managing multiple companies simultaneously allowing us to effectively follow through on various projects until completion.

Cons

Although KeyedIn is a robust system the lack of Salesforce integration was a drawback. However we anticipate this feature will likely be included in the near future which would significantly enhance vertical integration within our organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Marcos

Mechanical or Industrial Engineering, 51-100 employees

5.0

Cloudbased project management

Pros

KeyedIn offers a familiar project management experience with an added what if feature that enables us to predict the impact of changes made to ongoing projects providing valuable insights into potential adjustments.

Cons

Despite its advantages the what if feature requires further improvements particularly in its data population capacity in order to maximize its utility and effectiveness.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

N
Natalie

Not Specified, 51-100 employees

5.0

We have really begun to enjoy using KeyedIn and have seen the benefits.

Pros

We appreciate the ability to track project plans based on individual tasks helping us maintain project focus. Additionally the feature that allows us to set objectives and their respective deadlines is invaluable for monitoring project progress and resource allocation.

Cons

The absence of a customer portal is a drawback as it would be beneficial to provide customers with access to view the progress of their projects. Managing individual user access for a large number of customer installs through the system could be cumbersome.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K
Kevin

Not Specified, N/A employees

5.0

Enterprise Solution With Fantastic Support

Pros

KeyedIn provides a comprehensive enterprise project management solution packed with features. What truly sets it apart is the exceptional level of customer support that consistently exceeds expectations.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9