Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

40%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JO

John O.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
February 2025

custom app automation

Pros

I use this to automate workflow with custom applications.

Cons

Personally I haven't had problems with Kissflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RK

Ravi K.

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2025

Great for non-coders

Pros

As someone without coding experience, I found this tool to be an excellent BPM platform for citizen developers. Its drag-and-drop features made building business workflows much easier for me when I lacked programming skills.

Cons

I noticed that customization options and third-party integrations are fairly restricted when I compare Kissflow to other BPM platforms on the market.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Electrical/ Electronic Manufacturing, 11-50 employees

More than a year

4.0
January 2025

complex workflows made manageable

Pros

I found that Kissflow's low-code/no-code approach lets me build fairly complex workflows without deep coding and I find those workflows simple to debug and update whenever needed.

Cons

In my experience it's customization options felt limited and I worry they won't cover the needs of very unique or highly specialized processes.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AM

Anjal M.

Computer Software, 101-500 employees

Free trial

4.0
January 2025

helpful for automation

Pros

I've found it extremely useful for automating our company's workflows and recurring processes.

Cons

It demands a very reliable internet connection and I do feel the cost is on the higher side.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CP

Carrie P.

Education Management, 1-10 employees

Less than 6 months

5.0
January 2025

user-friendly with good support

Pros

I find Kissflow user-friendly and noticeably easier to navigate than the other programs I used before and I've had very helpful support from their customer service team whenever I needed it.

Cons

At the moment I can't think of any negative complaints to raise about the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10