Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

40%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JJ

Jodi J.

Real Estate, 101-500 employees

Less than a year

4.0
April 2025

easy task sharing

Pros

I've found Kissflow makes sharing tasks absolutely easy and its clean, simple layout and easy task-sharing components have genuinely made my workflow and daily life much, much easier!

Cons

One thing I'd change is adding a brief, in-context instruction for when you add extra tasks you've already completed. I actually lost about an hour trying to figure out why nothing happened.. eventually I discovered I had to insert a new row and then click that newly added row before any options appeared so I could attach a file.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

YD

Yasmin D.

Apparel & Fashion, 1-10 employees

Free trial

5.0
April 2025

helpful for small business

Pros

I'm really impressed with Kissflow it's extremely useful for small businesses or e-commerce.

Cons

Honestly I can't find anything I dislike about Kissflow�... for me it's solid.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PW

Palash W.

Management Consulting, 11-50 employees

More than a year

4.0
March 2025

Simple workflow design but pricing high

Pros

The workflow-design interface is really user-friendly, it feels like other drag-and-drop builders I've used. Because of its low-code model my nontechnical team can configure processes with very little developer help.

Cons

I find the pricing pretty steep�... expenses grow quickly as we add users. Also from my perspective Kissflow can often feel restrictive when our team has more complex or specialized requirements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RU

Rishabh U.

Computer Software, 500+ employees

Free trial

5.0
March 2025

Great low-code approach

Pros

I've found this tool particularly impressive for its low-code/no-code workflow automation, since it lets me easily design and automate business processes without requiring deep technical expertise.

Cons

From my experience the mobile app works but feels like it could use a more simple interface and a richer set of features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

IO

Israel O.

Education Management, 1-10 employees

Less than 6 months

5.0
March 2025

accessible automation

Pros

I think that it makes automating workflows incredibly simple even when I don't have a technical background.

Cons

For smaller teams or businesses like mine with tight budgets, the pricing often feels a little steep.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

KZ

Katelyn Z.

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
March 2025

Operates smoothly

Pros

This tool feels incredibly simple to use, especially compared to some of the more convoluted software I've tried. I really appreciate that once you start entering data, everything is pretty much self-explanatory.

Cons

At the time whats bothering me is not getting any notifications when something gets approved. I end up having to check the system several times during the day to see if approvals have gone through.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

TW

Taralee W.

Airlines/ Aviation, 1-10 employees

Less than 6 months

5.0
March 2025

User-friendly and organizes well

Pros

What I like about Kissflow is that it's incredibly user-friendly and lets me build customizable workflows for my company. It keeps me organized and helps me stay on top of communications with both clients and team members and since no coding is required I can make our processes look professional without fuss. The biggest plus is that it saves me a lot of time.

Cons

I do wish the platform offered more customization options to spark creativity while still reducing manual tasks. That change would help me and my team concentrate on the bigger strategic goals without sacrificing a polished, professional appearance for our processes and outputs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

DW

daisha w.

Consumer Services, 11-50 employees

Less than a year

5.0
March 2025

easy to function

Pros

Using it I found the operation refreshingly simple and smooth

Cons

Well I feel packaging could've been better

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WK

Wany K.

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
March 2025

flexible for non-coders

Pros

I really appreciate how user-friendly and adaptable it is, especially for teams like mine that want to automate workflows without deep coding expertise.

Cons

For my small business, the pricing can feel high.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

GV

Gene V.

Accounting, 1-10 employees

Less than 6 months

5.0
March 2025

Lets us create and model our business processes

Pros

For me it lets us create and model business processes.

Cons

When I discovered Kissflow, it gave us the freedom to really build and shape our own businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD

Jennifer D.

Higher Education, 1-10 employees

Less than 6 months

4.0
March 2025

clean drag-and-drop

Pros

I find it has an simple, attractive and clean interface that's easy to view. The drag-and-drop customization feels fantastic!

Cons

At first I didn't find it very simple to use, it took me quite a while to get the hang of how everything works.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

PH

Patrick H.

Medical Practice, 101-500 employees

Less than 6 months

3.0
February 2025

No coding needed!

Pros

Since I had very limited coding experience I appreciated that the app required no coding at all which made getting started a lot easier for me. It was simple and quick to pick up and I found the interface clean and simple to navigate.

Cons

Unfortunately the program would sometimes crash or take ages to load which disrupted my workflow and made tasks more frustrating. I also found the customization options fairly limited so I often had to rely on other tools to finish certain parts of my work.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AK

An?l K.

Entertainment, 500+ employees

More than a year

5.0
February 2025

organized with great features

Pros

I use this tool for an organized workflow with useful features.

Cons

So far Kissflow works as expected and I have no objections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FS

Faeid S.

Consumer Goods, 101-500 employees

Less than 6 months

5.0
February 2025

powerful multi-site collaboration

Pros

I'm a big fan of this program, it comes with excellent tools, works across many sites and lets teams collaborate smoothly in a professional setting.

Cons

Honestly I can't find any issues with this software, it feels fully featured and complete for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS

Brett S.

Military, 11-50 employees

More than a year

5.0
February 2025

all in one !

Pros

Everything is pretty great!

Cons

I'd appreciate more flexible wording..

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NV

Nithusha V.

Human Resources, 1-10 employees

Less than 6 months

5.0
February 2025

no-code setup is simple

Pros

What I find helpful is Kissflow's no-code interface it makes setting up workflow automation really simple.

Cons

While I'm comfortable with the basic functions I need technical expertise to make full use of some advanced features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MV

Mickey v.

Legal Services, 11-50 employees

More than a year

5.0
February 2025

Approval flows are uncomplicated

Pros

I've found the platform simple to use and configuring approval workflows for all our teams is smooth.

Cons

Although it's a strong product I find Kissflow to be rather expensive compared to alternatives.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

PB

Prasad B.

Marketing and Advertising, 1-10 employees

Free trial

4.0
February 2025

A simple drag-and-drop savior for non-coders like me

Pros

As someone without coding skills I relied on Kissflow primarily for managing projects because it offers a simple drag-and-drop process builder.

Cons

I think the subscription feels somewhat expensive and the platform's no-code approach can prevent me from making deep customizations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

VJ

Varsharanee J.

Computer Software, 11-50 employees

Free trial

4.0
February 2025

no-code functionality is a plus

Pros

One thing I really appreciate about this tool is that when I'm doing any kind of development I don't have to write actual code since it supports no-code functionality and that's what I like most about it.

Cons

However I discovered it's not truly free I have to pay to unlock more advanced functionality which is disappointing.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

SM

Shivam M.

Business Supplies and Equipment, 1-10 employees

More than a year

4.0
February 2025

accessible automation via drag-and-drop

Pros

For me I love that Kissflow focuses on no-code workflow automation I can actually set up and oversee processes without being technical using a simple drag-and-drop canvas that makes building and maintaining workflows simple.

Cons

I do find its customization options a bit limited although it provides no-code and low-code tools.. when I want deeper, more technical tweaks the platform feels more restrictive than some advanced alternatives.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8