Total 51 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

98%

4

Stars

0%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

C

Colby

Real Estate, 500+ employees

More than a year

5.0
August 2022

Lucidspark - a window between worlds.

Pros

Lucidspark impresses with its user-friendly design, particularly in design sessions where participants can become proficient in just three minutes. Its implementation is straightforward and fosters collaboration across different departments, providing enhanced project visibility.

Cons

I wish Lucidchart had a few additional tools, but we use both platforms for specific reasons.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J

Jessica

Information Technology and Services, 51-100 employees

Less than a year

5.0
August 2022

Useful Visual Tool

Pros

LucidSpark stands out for its visual appeal and a user-friendly interface, ensuring a pleasant user experience with its simplicity.

Cons

Some aspects can be somewhat tedious and tricky initially. However, with familiarity and the grasp of tips and tricks, the system becomes significantly more user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

2.0
June 2022

Expensive, but not better

Pros

Seamless integration with LucidChart is a significant feature for users of both platforms.

Cons

While it comes at a higher cost compared to competitors and lacks some features and integrations, it proves valuable for those already using Lucidchart. Alternatives may be preferable for non-Lucidchart users.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

anthony

Computer Software, Nov-50 employees

Less than a year

5.0
June 2022

Lucid spark is very easy to use and install

Pros

Lucidspark's readily accessible data significantly streamlines tasks, simplifying the user's role.

Cons

About 65 percent adaptability within my company, yet it remains highly useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Michael

Computer & Network Security, 10-Jan employees

More than a year

5.0
June 2022

Great for Catching Sparks (Ideas), But Not the Tool to Fuel a Bonfire. (Entire Project)

Pros

Lucidspark excels in virtual whiteboarding, idea collection, organization, and its remote-first approach, making it a standout choice.

Cons

Onboarding and mastering efficient software use posed challenges, particularly for those unfamiliar with Lucidchart, making prior experience a potential dealbreaker.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

Jacob

Computer Software, 51-100 employees

More than a year

5.0
June 2022

Best Whiteboard Solution

Pros

Recognized as the premier whiteboarding solution, Lucidspark proves invaluable for various tasks, from organizing sticky notes to facilitating brainstorming sessions, mapping customer journeys, and collaborating strategically on team objectives.

Cons

Currently, there's nothing about this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

W

Waleed

Construction, 500+ employees

More than a year

5.0
June 2022

Excellent strategic planning tool in the form of a virtual whiteboard.

Pros

Collaborating in groups with Lucidspark is effortless, eliminating the need for in-person meetings to capture whiteboard content. Utilizing workflow databases and diagrams, users can develop applications, leveraging numerous templates for unique and customized presentations.

Cons

A drawback is the large size of completed workflow drawings, leading to difficulties when attempting to email them as attachments.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Lissa

Photography, 10-Jan employees

Less than 6 months

5.0
February 2022

Great digital whiteboard for real-time collaboration

Pros

Lucidspark facilitates seamless real-time collaboration, especially beneficial for remote teams. Its user-friendly features, including drag-and-drop functionality, easy exporting, and full-screen display for impactful presentations, make it an excellent digital whiteboarding tool.

Cons

Some notable issues include occasional significant lag with large file uploads and a desire for more animation options. Exporting flowcharts to PDF can occasionally affect readability. Overall, finding dislikes has proven challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

Leo

Information Technology and Services, 51-100 employees

More than a year

5.0
January 2022

Great software that keeps communication simple

Pros

The tool's ease of use makes it simple to onboard clients for remote collaboration, positioning it as an ideal solution for such collaborative efforts.

Cons

File organization presents occasional challenges, causing uncertainty about shared and private files.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C

Clayton

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2022

Get Lucidspark Now!

Pros

The standout feature is the ease of sharing working plans with multiple stakeholders, not only within the team but also extending to external vendors.

Cons

The presence of numerous hidden features is a wish for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Sunil

Automotive, 500+ employees

Less than 6 months

5.0
December 2021

Nice Planning Board

Pros

The utility of sticky notes in Lucidspark mirrors the offline experience of discussions on a physical board.

Cons

The software's integration with design, development, and testing tools is a positive aspect.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
November 2021

Wonderful tool for professionals

Pros

Lucid consistently delivers a great experience, combining efficiency and quality in presenting information.

Cons

As of now, there are no issues with a paid account; however, those without one cannot edit shared files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

U

Umesh

Management Consulting, 500+ employees

Less than 6 months

5.0
November 2021

Great Product compared to Mural

Pros

Lucidspark's whiteboard functionality serves as an effective tool for bringing people together in a collaborative environment.

Cons

A drawback is that every user must sign in, causing a slowdown in the collaboration process. In contrast, tools like Miro offer limited features without signing in, saving time in extensive workshops.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K

Kylie

Public Safety, 500+ employees

Less than 6 months

5.0
November 2021

Great Program!

Pros

The program's versatility and the ability to have different tabs within a single file are highly beneficial.

Cons

Initial difficulty in finding some icons is noted, though they become easy to use after experimentation.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M

Meredith

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

5.0
November 2021

Bring Your Whiteboard Anywhere!

Pros

Lucidspark earns praise for its templates and visualization options, catering to the needs of visual learners in project and task management.

Cons

An enhancement would be the ability to share without sending a link, allowing for views similar to a PDF.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

D

David

Package/Freight Delivery, 101-500 employees

5.0
November 2021

Lucidspark review

Pros

The tool's ease of use enhances collaboration with colleagues, fostering a seamless working environment.

Cons

I have nothing negative to say about this software based on its use in work scenarios.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Rich

Financial Services, 500+ employees

More than a year

5.0
November 2021

Using Lucidspark for collaboration

Pros

Lucidspark's user-friendly design, real-time collaboration features, and accessibility of essential tools on the board contribute to its effectiveness, resembling the ease of using a physical whiteboard.

Cons

Currently, no negative experiences have arisen as I continue to use the software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

W

Wissam

Logistics and Supply Chain, 500+ employees

5.0
November 2021

Excellent tool

Pros

Its online accessibility, ease of use, and diverse template options make Lucidspark a preferred choice.

Cons

The lack of comprehensive documentation or videos to maximize utility is noted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F

Fakeha

Information Technology and Services, 51-100 employees

Less than a year

5.0
November 2021

Review for Lucidspark

Pros

Lucidspark's unparalleled ease of use, along with its impressive range of color themes and templates, stands out, making it highly recommended for idea mapping and diagram creation.

Cons

Currently, there is nothing unfavorable about this software, and it seems highly satisfactory.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

B

Ben

Computer Software, 500+ employees

5.0
November 2021

Great for collaboration

Pros

The software's ease of use and collaborative features make it a valuable asset for project planning efforts.

Cons

Challenges arose when all members started working together, leading to some hectic situations.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9