Total 51 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

98%

4

Stars

0%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

K

Kyle

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
November 2023

LucidSpark is a must have for Remote work

Pros

The collaborative function of the tool stands out, allowing multiple users to work simultaneously on a single sheet without the need to save, providing a seamless experience. It introduces additional features that prove highly beneficial for presentations and various tasks.

Cons

The learning curve for Lucidspark can be a bit intricate initially due to its extensive functionality, potentially overwhelming users. The chat and team messaging features might seem a bit excessive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

Lukas

Automotive, 500+ employees

Less than a year

5.0
September 2023

Lucidspark JIRA integration makes software project planning/management feel sane

Pros

A noteworthy aspect is the JIRA integration, offering interactive JIRA cards that can be incorporated into diagrams. These cards automatically reflect changes in JIRA, such as card status modifications, and users can update the card status directly within the diagram.

Cons

Lucidspark could enhance its appeal for technical project diagrams by introducing more shapes/widgets, distinguishing itself from Lucidchart.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N

Neethu

Financial Services, 101-500 employees

Less than a year

5.0
September 2023

Easy usage and excellent performance

Pros

Lucidspark is recognized for its user-friendly and straightforward nature.

Cons

It's essential to be aware of certain missing features in the tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 10-Jan employees

5.0
September 2023

Very Intuitive

Pros

Getting started is a breeze, primarily utilizing a drag-and-drop interface. Adding text is as simple as clicking into an object and typing. Users express their positive impressions of the platform's ease of use.

Cons

There's a slight lag with the drawing tool, possibly attributed to the internet connection, though uncertainty remains.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F

Fabio

Textiles, 101-500 employees

More than a year

5.0
August 2023

Fantastic collaboration tool for your team

Pros

It is commended for its ease of use, well-designed implementation for team collaboration, and the capability to connect different teams seamlessly.

Cons

Personally, the tool is considered comprehensive, with no identified disadvantages so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

V

Vince

Pharmaceuticals, 101-500 employees

Less than a year

5.0
August 2023

Great product with Jira and Microsoft Integrations

Pros

The integration with Jira is considered valuable, offering visibility into the product backlog and preventing redundant work by streamlining the process of adding cards.

Cons

Navigation in the vertical and horizontal axis could be improved, as the current setup may frustrate first-time users. Aligning navigation more closely with Lucidchart is suggested.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C

Carlos

Computer Software, 500+ employees

5.0
July 2023

Lucidspark Review

Pros

Lucidspark excels in whiteboarding, featuring an uncomplicated interface. It is particularly powerful for real-time collaboration.

Cons

The free tier version has limitations, requiring users to delve deeply to grasp some features fully.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Alex

Education Management, 500+ employees

Less than a year

5.0
July 2023

Excellent platform for whiteboarding and collaboration

Pros

The ease of initiation in using Lucidspark is highly appreciated by users.

Cons

No shortcomings have been identified; Lucidspark is considered an excellent platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

MM

Md Mohiminur

Marketing and Advertising, Nov-50 employees

Less than a year

5.0
July 2023

Simple look but Great web based whiteboard tool.

Pros

Lucidspark serves as a visual aid for task management, providing an ample selection of templates to suit users' needs.

Cons

While overall functionality is good, simplifying the template for new users could enhance the experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M

Mark

Information Technology and Services, 10-Jan employees

Less than a year

5.0
July 2023

A great tool with great templatees

Pros

Users praise Lucidspark for its excellent templates and a convenient, easy-to-use interface. The detailed templates prove beneficial for project initiation, making it an ideal tool for brainstorming sessions.

Cons

Sharing projects with coworkers outside Lucid proves challenging, and additional editable options for exporting would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

NK

Nana Kwame

Education Management, 101-500 employees

Less than a year

5.0
June 2023

Amazing for Collaborative Whiteboarding

Pros

Lucidspark offers a diverse array of sketching tools for freeform sketching, annotations, and drawings on a virtual whiteboard.

Cons

Limited compatibility with certain browsers affects accessibility for some colleagues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Julio

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
June 2023

Great tool for developers

Pros

Key aspects highlighted include integration, brainstorming capabilities, and fostering creativity.

Cons

Every aspect of the platform is liked, and it's remarkably user-friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

Joel

Consumer Services, Nov-50 employees

Less than 6 months

5.0
June 2023

What is it about Lucidspark?

Pros

Lucidspark's most impactful features include the advantages of remote collaboration and seamless integration with tools like Slack and Microsoft Teams.

Cons

A slight learning curve exists for those unfamiliar with similar tools, prompting the provision of tutorials for staff before usage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 10-Jan employees

Less than a year

5.0
February 2023

Good software to express your ideas with schematics

Pros

The platform is recognized for its intuitiveness and rich set of features, facilitating tasks ranging from mind maps to website wireframes.

Cons

Lucidspark performs its intended functions effortlessly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Chris

Hospital & Health Care, Nov-50 employees

More than a year

5.0
February 2023

Visual Project Management

Pros

Users appreciate the platform's capability to easily create and manage boards for project updates, enabling real-time sharing and feedback from team members.

Cons

Cost is a concern, particularly for small businesses. The return on investment for an annual subscription may pose challenges in convincing decision-makers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J

John

Non-Profit Organization Management, Nov-50 employees

Less than a year

5.0
December 2022

Lucidspark - easy to use for creating simple ER diagrams

Pros

Lucidspark is praised for its comprehensive diagramming tools, easy download and saving options as PDFs, and straightforward changes using the WYSIWYG editor.

Cons

No issues have been encountered using the tool. The WYSIWYG editor is intuitive, and the available layout choices meet needs perfectly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Ahmed

Construction, 500+ employees

More than a year

5.0
December 2022

An great whiteboard that helps us collaborate to find the best ideas.

Pros

Users hail Lucidspark as the premier cloud-linked whiteboard due to its user-friendly interface and extensive capabilities. The various tools for shape manipulation, text and image editing, sharing capabilities, and ready-made models receive praise.

Cons

Lucidspark proves intuitive and responsive, catering to users with diverse occupations, with no identified dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Robert

Information Technology and Services, 500+ employees

More than a year

5.0
October 2022

Great Tool for Brainstorming and Strategic Planning

Pros

The unparalleled intuitiveness of the User Interface makes quick structuring of thoughts or project tasks effortless.

Cons

To become the best on the market, Lucidspark requires additional functionalities, such as more customizable timelines.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
September 2022

Lucidspark - collaboration redefined

Pros

The ability to virtually collaborate with teams and facilitate brainstorming and ideation is considered the most impactful feature.

Cons

No features encountered so far have resulted in a negative experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alexander

Design, 10-Jan employees

5.0
September 2022

Flexible Easy to use Collaborative Tool

Pros

Lucid Spark is credited with enabling collaboration with multiple stakeholders, thanks to advanced drawing tools and a well-organized workspace.

Cons

Throughout my usage, I cannot recall facing any problems with Lucidspark.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Colby

Real Estate, 500+ employees

More than a year

5.0
August 2022

Lucidspark - a window between worlds.

Pros

Lucidspark impresses with its user-friendly design, particularly in design sessions where participants can become proficient in just three minutes. Its implementation is straightforward and fosters collaboration across different departments, providing enhanced project visibility.

Cons

I wish Lucidchart had a few additional tools, but we use both platforms for specific reasons.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J

Jessica

Information Technology and Services, 51-100 employees

Less than a year

5.0
August 2022

Useful Visual Tool

Pros

LucidSpark stands out for its visual appeal and a user-friendly interface, ensuring a pleasant user experience with its simplicity.

Cons

Some aspects can be somewhat tedious and tricky initially. However, with familiarity and the grasp of tips and tricks, the system becomes significantly more user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

2.0
June 2022

Expensive, but not better

Pros

Seamless integration with LucidChart is a significant feature for users of both platforms.

Cons

While it comes at a higher cost compared to competitors and lacks some features and integrations, it proves valuable for those already using Lucidchart. Alternatives may be preferable for non-Lucidchart users.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

anthony

Computer Software, Nov-50 employees

Less than a year

5.0
June 2022

Lucid spark is very easy to use and install

Pros

Lucidspark's readily accessible data significantly streamlines tasks, simplifying the user's role.

Cons

About 65 percent adaptability within my company, yet it remains highly useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Michael

Computer & Network Security, 10-Jan employees

More than a year

5.0
June 2022

Great for Catching Sparks (Ideas), But Not the Tool to Fuel a Bonfire. (Entire Project)

Pros

Lucidspark excels in virtual whiteboarding, idea collection, organization, and its remote-first approach, making it a standout choice.

Cons

Onboarding and mastering efficient software use posed challenges, particularly for those unfamiliar with Lucidchart, making prior experience a potential dealbreaker.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

Jacob

Computer Software, 51-100 employees

More than a year

5.0
June 2022

Best Whiteboard Solution

Pros

Recognized as the premier whiteboarding solution, Lucidspark proves invaluable for various tasks, from organizing sticky notes to facilitating brainstorming sessions, mapping customer journeys, and collaborating strategically on team objectives.

Cons

Currently, there's nothing about this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

W

Waleed

Construction, 500+ employees

More than a year

5.0
June 2022

Excellent strategic planning tool in the form of a virtual whiteboard.

Pros

Collaborating in groups with Lucidspark is effortless, eliminating the need for in-person meetings to capture whiteboard content. Utilizing workflow databases and diagrams, users can develop applications, leveraging numerous templates for unique and customized presentations.

Cons

A drawback is the large size of completed workflow drawings, leading to difficulties when attempting to email them as attachments.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Lissa

Photography, 10-Jan employees

Less than 6 months

5.0
February 2022

Great digital whiteboard for real-time collaboration

Pros

Lucidspark facilitates seamless real-time collaboration, especially beneficial for remote teams. Its user-friendly features, including drag-and-drop functionality, easy exporting, and full-screen display for impactful presentations, make it an excellent digital whiteboarding tool.

Cons

Some notable issues include occasional significant lag with large file uploads and a desire for more animation options. Exporting flowcharts to PDF can occasionally affect readability. Overall, finding dislikes has proven challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

Leo

Information Technology and Services, 51-100 employees

More than a year

5.0
January 2022

Great software that keeps communication simple

Pros

The tool's ease of use makes it simple to onboard clients for remote collaboration, positioning it as an ideal solution for such collaborative efforts.

Cons

File organization presents occasional challenges, causing uncertainty about shared and private files.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C

Clayton

Hospital & Health Care, 51-100 employees

More than a year

5.0
January 2022

Get Lucidspark Now!

Pros

The standout feature is the ease of sharing working plans with multiple stakeholders, not only within the team but also extending to external vendors.

Cons

The presence of numerous hidden features is a wish for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Sunil

Automotive, 500+ employees

Less than 6 months

5.0
December 2021

Nice Planning Board

Pros

The utility of sticky notes in Lucidspark mirrors the offline experience of discussions on a physical board.

Cons

The software's integration with design, development, and testing tools is a positive aspect.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
November 2021

Wonderful tool for professionals

Pros

Lucid consistently delivers a great experience, combining efficiency and quality in presenting information.

Cons

As of now, there are no issues with a paid account; however, those without one cannot edit shared files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

U

Umesh

Management Consulting, 500+ employees

Less than 6 months

5.0
November 2021

Great Product compared to Mural

Pros

Lucidspark's whiteboard functionality serves as an effective tool for bringing people together in a collaborative environment.

Cons

A drawback is that every user must sign in, causing a slowdown in the collaboration process. In contrast, tools like Miro offer limited features without signing in, saving time in extensive workshops.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K

Kylie

Public Safety, 500+ employees

Less than 6 months

5.0
November 2021

Great Program!

Pros

The program's versatility and the ability to have different tabs within a single file are highly beneficial.

Cons

Initial difficulty in finding some icons is noted, though they become easy to use after experimentation.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M

Meredith

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

5.0
November 2021

Bring Your Whiteboard Anywhere!

Pros

Lucidspark earns praise for its templates and visualization options, catering to the needs of visual learners in project and task management.

Cons

An enhancement would be the ability to share without sending a link, allowing for views similar to a PDF.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

D

David

Package/Freight Delivery, 101-500 employees

5.0
November 2021

Lucidspark review

Pros

The tool's ease of use enhances collaboration with colleagues, fostering a seamless working environment.

Cons

I have nothing negative to say about this software based on its use in work scenarios.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Rich

Financial Services, 500+ employees

More than a year

5.0
November 2021

Using Lucidspark for collaboration

Pros

Lucidspark's user-friendly design, real-time collaboration features, and accessibility of essential tools on the board contribute to its effectiveness, resembling the ease of using a physical whiteboard.

Cons

Currently, no negative experiences have arisen as I continue to use the software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

W

Wissam

Logistics and Supply Chain, 500+ employees

5.0
November 2021

Excellent tool

Pros

Its online accessibility, ease of use, and diverse template options make Lucidspark a preferred choice.

Cons

The lack of comprehensive documentation or videos to maximize utility is noted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F

Fakeha

Information Technology and Services, 51-100 employees

Less than a year

5.0
November 2021

Review for Lucidspark

Pros

Lucidspark's unparalleled ease of use, along with its impressive range of color themes and templates, stands out, making it highly recommended for idea mapping and diagram creation.

Cons

Currently, there is nothing unfavorable about this software, and it seems highly satisfactory.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

B

Ben

Computer Software, 500+ employees

5.0
November 2021

Great for collaboration

Pros

The software's ease of use and collaborative features make it a valuable asset for project planning efforts.

Cons

Challenges arose when all members started working together, leading to some hectic situations.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
November 2021

user friendly

Pros

Lucidspark's user-friendly interface, ease of use, and cost-effectiveness make it a valuable investment.

Cons

As a new user, my experience is limited, and I am yet to uncover potential drawbacks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Garrett

Religious Institutions, 11-50 employees

5.0
November 2021

A useful product

Pros

Noteworthy for aiding the team in visualizing facilities' strategic planning, this platform proves highly effective.

Cons

A more dynamic group selection tool, beyond a basic square, would be a welcomed improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

G

Georgeta

Primary/Secondary Education, 51-100 employees

5.0
November 2021

utility in education

Pros

While acknowledging its potential for classroom use, there's a recognition of the need to explore and learn more about Lucidspark systematically.

Cons

Limited contact and familiarity at this point. Anticipating utilization in teaching activities once the learning curve is navigated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

U

Ulises

Computer & Network Security, 500+ employees

More than a year

5.0
November 2021

Review

Pros

Lucidspark's collaborative nature and the availability of numerous templates contribute to its effectiveness.

Cons

The absence of a local app is highlighted, expressing a desire for offline functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kevin

Information Technology and Services, 500+ employees

Less than 6 months

5.0
November 2021

Visio to Lucid

Pros

Simplicity and user-friendliness distinguish Lucidspark, presenting a more straightforward alternative compared to Microsoft Visio.

Cons

Limited usage prevents identifying cons. Importing Macro-enabled Visio files has been unsuccessful so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

saloni

Design, 1-10 employees

Less than 6 months

5.0
November 2021

good

Pros

Certainly, the product is user-friendly and easily comprehensible.

Cons

There are no notable challenges; it was quite simple to use and understand.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
November 2021

Great Product

Pros

Simple to use, cost-effective product. Ideal for students!

Cons

I can't think of any negative aspects to mention about the product.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Gavin

Financial Services, 500+ employees

5.0
November 2021

Fresh look at how we do our Flowcharting

Pros

Navigating its tools and features for customization is effortless. It provides a variety of options for each diagram and tool.

Cons

The absence of a bottom scrollbar for navigating the canvas presents an opportunity for improvement. Additionally, the SaveAs button is not provided as an option, and the Undo button has limitations, preventing reversion after automatic saving.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

M

Matthew

Research, 500+ employees

5.0
November 2021

Functional Whiteboard Collaborative Tool

Pros

User-friendly, offers organizational capabilities, and facilitates easy sharing with others.

Cons

The paywall limits the ability to explore tools during the free trial, and there's difficulty linking to external PDFs within the document.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

C

Chris

Banking, 500+ employees

Less than 6 months

5.0
November 2021

LucidSpark review

Pros

Enables the collection of idea cards from various sources, allowing categorization and utilization in discussions.

Cons

Occasionally, it's challenging to observe the entire board and maneuver to different regions of the board.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9