Total 51 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

98%

4

Stars

0%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

K

Kyle

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
November 2023

LucidSpark is a must have for Remote work

Pros

The collaborative function of the tool stands out, allowing multiple users to work simultaneously on a single sheet without the need to save, providing a seamless experience. It introduces additional features that prove highly beneficial for presentations and various tasks.

Cons

The learning curve for Lucidspark can be a bit intricate initially due to its extensive functionality, potentially overwhelming users. The chat and team messaging features might seem a bit excessive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

Lukas

Automotive, 500+ employees

Less than a year

5.0
September 2023

Lucidspark JIRA integration makes software project planning/management feel sane

Pros

A noteworthy aspect is the JIRA integration, offering interactive JIRA cards that can be incorporated into diagrams. These cards automatically reflect changes in JIRA, such as card status modifications, and users can update the card status directly within the diagram.

Cons

Lucidspark could enhance its appeal for technical project diagrams by introducing more shapes/widgets, distinguishing itself from Lucidchart.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N

Neethu

Financial Services, 101-500 employees

Less than a year

5.0
September 2023

Easy usage and excellent performance

Pros

Lucidspark is recognized for its user-friendly and straightforward nature.

Cons

It's essential to be aware of certain missing features in the tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 10-Jan employees

5.0
September 2023

Very Intuitive

Pros

Getting started is a breeze, primarily utilizing a drag-and-drop interface. Adding text is as simple as clicking into an object and typing. Users express their positive impressions of the platform's ease of use.

Cons

There's a slight lag with the drawing tool, possibly attributed to the internet connection, though uncertainty remains.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F

Fabio

Textiles, 101-500 employees

More than a year

5.0
August 2023

Fantastic collaboration tool for your team

Pros

It is commended for its ease of use, well-designed implementation for team collaboration, and the capability to connect different teams seamlessly.

Cons

Personally, the tool is considered comprehensive, with no identified disadvantages so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

V

Vince

Pharmaceuticals, 101-500 employees

Less than a year

5.0
August 2023

Great product with Jira and Microsoft Integrations

Pros

The integration with Jira is considered valuable, offering visibility into the product backlog and preventing redundant work by streamlining the process of adding cards.

Cons

Navigation in the vertical and horizontal axis could be improved, as the current setup may frustrate first-time users. Aligning navigation more closely with Lucidchart is suggested.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C

Carlos

Computer Software, 500+ employees

5.0
July 2023

Lucidspark Review

Pros

Lucidspark excels in whiteboarding, featuring an uncomplicated interface. It is particularly powerful for real-time collaboration.

Cons

The free tier version has limitations, requiring users to delve deeply to grasp some features fully.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Alex

Education Management, 500+ employees

Less than a year

5.0
July 2023

Excellent platform for whiteboarding and collaboration

Pros

The ease of initiation in using Lucidspark is highly appreciated by users.

Cons

No shortcomings have been identified; Lucidspark is considered an excellent platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

MM

Md Mohiminur

Marketing and Advertising, Nov-50 employees

Less than a year

5.0
July 2023

Simple look but Great web based whiteboard tool.

Pros

Lucidspark serves as a visual aid for task management, providing an ample selection of templates to suit users' needs.

Cons

While overall functionality is good, simplifying the template for new users could enhance the experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M

Mark

Information Technology and Services, 10-Jan employees

Less than a year

5.0
July 2023

A great tool with great templatees

Pros

Users praise Lucidspark for its excellent templates and a convenient, easy-to-use interface. The detailed templates prove beneficial for project initiation, making it an ideal tool for brainstorming sessions.

Cons

Sharing projects with coworkers outside Lucid proves challenging, and additional editable options for exporting would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

NK

Nana Kwame

Education Management, 101-500 employees

Less than a year

5.0
June 2023

Amazing for Collaborative Whiteboarding

Pros

Lucidspark offers a diverse array of sketching tools for freeform sketching, annotations, and drawings on a virtual whiteboard.

Cons

Limited compatibility with certain browsers affects accessibility for some colleagues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Julio

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
June 2023

Great tool for developers

Pros

Key aspects highlighted include integration, brainstorming capabilities, and fostering creativity.

Cons

Every aspect of the platform is liked, and it's remarkably user-friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

Joel

Consumer Services, Nov-50 employees

Less than 6 months

5.0
June 2023

What is it about Lucidspark?

Pros

Lucidspark's most impactful features include the advantages of remote collaboration and seamless integration with tools like Slack and Microsoft Teams.

Cons

A slight learning curve exists for those unfamiliar with similar tools, prompting the provision of tutorials for staff before usage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 10-Jan employees

Less than a year

5.0
February 2023

Good software to express your ideas with schematics

Pros

The platform is recognized for its intuitiveness and rich set of features, facilitating tasks ranging from mind maps to website wireframes.

Cons

Lucidspark performs its intended functions effortlessly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Chris

Hospital & Health Care, Nov-50 employees

More than a year

5.0
February 2023

Visual Project Management

Pros

Users appreciate the platform's capability to easily create and manage boards for project updates, enabling real-time sharing and feedback from team members.

Cons

Cost is a concern, particularly for small businesses. The return on investment for an annual subscription may pose challenges in convincing decision-makers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J

John

Non-Profit Organization Management, Nov-50 employees

Less than a year

5.0
December 2022

Lucidspark - easy to use for creating simple ER diagrams

Pros

Lucidspark is praised for its comprehensive diagramming tools, easy download and saving options as PDFs, and straightforward changes using the WYSIWYG editor.

Cons

No issues have been encountered using the tool. The WYSIWYG editor is intuitive, and the available layout choices meet needs perfectly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Ahmed

Construction, 500+ employees

More than a year

5.0
December 2022

An great whiteboard that helps us collaborate to find the best ideas.

Pros

Users hail Lucidspark as the premier cloud-linked whiteboard due to its user-friendly interface and extensive capabilities. The various tools for shape manipulation, text and image editing, sharing capabilities, and ready-made models receive praise.

Cons

Lucidspark proves intuitive and responsive, catering to users with diverse occupations, with no identified dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Robert

Information Technology and Services, 500+ employees

More than a year

5.0
October 2022

Great Tool for Brainstorming and Strategic Planning

Pros

The unparalleled intuitiveness of the User Interface makes quick structuring of thoughts or project tasks effortless.

Cons

To become the best on the market, Lucidspark requires additional functionalities, such as more customizable timelines.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
September 2022

Lucidspark - collaboration redefined

Pros

The ability to virtually collaborate with teams and facilitate brainstorming and ideation is considered the most impactful feature.

Cons

No features encountered so far have resulted in a negative experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alexander

Design, 10-Jan employees

5.0
September 2022

Flexible Easy to use Collaborative Tool

Pros

Lucid Spark is credited with enabling collaboration with multiple stakeholders, thanks to advanced drawing tools and a well-organized workspace.

Cons

Throughout my usage, I cannot recall facing any problems with Lucidspark.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10