Total 33 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

39%

3

Stars

12%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B
Brett

Utilities, 500+ employees

Less than a year

3.0

Easy

Pros

it is very easy for me to setting up and using the product is userfriendly

Cons

Pins disappearing is an issue. Set one at the start of a job, and poof, it is gone when you go to close it.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

P
Phillip

Telecommunications, 500+ employees

Less than a year

5.0

NRBY Review

Pros

The ease of modifying and defining pins/attributes, coupled with responsive customer support, enhances user experience.

Cons

We can not customize pins per role, affecting all unless we create separate pins. Watched list doesn't update when tasks are done. No direct map directions from pins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J
James

Broadcast Media, 51-100 employees

Less than 6 months

4.0

It works

Pros

It keeps my boss informed about my whereabouts and activities.

Cons

Changes to the system require on-the-fly adaptation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N
Nathan

Telecommunications, 500+ employees

More than a year

5.0

Increased Accountability & Ownership

Pros

The ease of use is remarkable, enabling technicians to efficiently record location and job data for future reference.

Cons

We faced limitations initially with features, but NRBY Engineering helped us work through them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
John

Consumer Services, 500+ employees

Less than 6 months

4.0

Service

Pros

While generally functional, there are occasional glitches, such as lag when opening the app to determine location.

Cons

Some pins require answering too many questions before closure.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

C
Christopher

Information Technology and Services, 500+ employees

Less than a year

3.0

Could be a GREAT program.

Pros

While fairly easy to use, searching for pins can be challenging, especially with multiple users sharing the same name. Nonetheless, the app shows promise for various applications.

Cons

Pins disappear randomly, and some areas falsely show as not serviced. Industry options are lacking.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

8

Functionality

8

S
Scott

Telecommunications, 101-500 employees

Less than a year

5.0

Great Experience!

Pros

The real-time features and PIN drop function meet our present and future needs effectively.

Cons

Initially, it was not user-friendly, but ongoing development has improved its usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jillian

Broadcast Media, 500+ employees

Less than a year

5.0

Nrby Review

Pros

I appreciate the adaptability of NRBY and the prompt support provided by the company, regardless of the issue's scale. Their willingness to assist ensures smooth operations.

Cons

The app's storage becomes overwhelming over time, requiring frequent deletion and reinstallation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tyler

Internet, 500+ employees

Less than a year

4.0

Organized, sleek, easy to use

Pros

it has streamlined numerous processes, providing insights into productivity levels and aiding in meeting daily production targets. Logging information is straightforward with the drop-down menus, enabling easy tracking of pending tasks.

Cons

Limitations on picture uploads slow down crucial tasks. Need to upload more without crashing.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

10

B
Brian

Telecommunications, 500+ employees

More than a year

5.0

NrBy

Pros

The versatility of NRBY has been instrumental in enhancing productivity across various tasks.

Cons

Lack of start and stop times poses challenges, especially with intermittent jobs. A pause button would help.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

W
William

Telecommunications, 500+ employees

More than a year

4.0

Excellent concept

Pros

NRBY's compact size, simplicity, and seamless functionality make it ideal for our needs. The user interface is intuitive, making navigation a breeze. The development team's responsiveness in implementing requested features is commendable.

Cons

For me setting up the admin side on the website can be confusing initially.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C
courtney

Utilities, 500+ employees

Less than a year

4.0

NRBY review

Pros

The tracking capabilities and responsive customer service are standout features.

Cons

Software glitches affect data exports.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

4

Functionality

6

B
Brent

Utilities, 51-100 employees

Less than 6 months

4.0

Keeping track of business day to day couldn't be easier!

Pros

Implementing NRBY within our company has been a breeze, thanks to its user-friendly interface. It provides comprehensive oversight across a wide area, keeping us informed of all ongoing activities and areas needing attention.

Cons

It is not a software con, but some employees' outdated smartphones struggle with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10