Total 33 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

39%

3

Stars

12%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B
Bobby

Telecommunications, 500+ employees

More than a year

4.0

NRBY usuage

Pros

I appreciate the timeline feature, it helps me keep track of what's been done previously.

Cons

One gripe I have is that it does not automatically generate a list of dropped pins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Barry

Telecommunications, 11-50 employees

More than a year

3.0

NRBY

Pros

Using it is a breeze, and I find it quite intuitive to navigate around the app.

Cons

Having an iPhone, I am stumped on one thing: plotting a route from our plant to the house for laying temporary wires.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Arlen

Telecommunications, 500+ employees

Less than a year

2.0

Worried

Pros

It is incredibly straightforward to use, which I appreciate.

Cons

My concern is that the data collected might dictate task durations in my department. But tasks vary widely, so aggregates aren't much help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jeffrey

Telecommunications, 500+ employees

More than a year

5.0

Customizable

Pros

I provided input on desired features, and the developers incorporated them seamlessly.

Cons

Updates roll in almost daily, which is cool. Some are our ideas, others from the devs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Allan

Telecommunications, 500+ employees

4.0

NRBY (Likes and Dislikes)

Pros

I find NRBY very user-friendly, especially for reviewing tech installations. Its simplicity made it easy to convince technicians to adopt this new tool.

Cons

There is room for improvement in some site setup aspects, like picture labels.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E
Eric

Telecommunications, 500+ employees

More than a year

5.0

Eric Tucker's Review on Nrby

Pros

It's easy to grasp and use, and the continuous software improvements are noteworthy.

Cons

The phone app can be sluggish, especially during loading, but once it is up, it's fine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

M
Mark

Broadcast Media, 51-100 employees

More than a year

4.0

Tracking assets with NRBY

Pros

The graphical interface, tracking my location via GPS, is a feature I enjoy.

Cons

Initially, the graphic interface confused some of us. It is better now.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L
Lisa

Consumer Services, 101-500 employees

Less than 6 months

5.0

Great Option!

Pros

The software's flexibility is truly impressive!

Cons

No dislikes yet. Everything seems good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
David

Telecommunications, 500+ employees

Less than a year

5.0

WOW review

Pros

NRBY offers an alternative method for job tracking, which proves beneficial for us users.

Cons

I've encountered no issues. The software's running smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Heather

Telecommunications, 51-100 employees

Less than 6 months

5.0

Nrby Review

Pros

I value the real-time information accessible to all of us.

Cons

It'd be handy to have a list of open troubles.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J
Jacob

Telecommunications, 500+ employees

More than a year

4.0

Nrby

Pros

I like the feature that allows me to drop a pin on the map to mark my location.

Cons

Sorting through various pin types when pulling reports can be a bit tedious.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

J
john

Telecommunications, 500+ employees

Less than a year

4.0

NRBY review

Pros

It fulfills our basic requirements and has elevated us to the next level.

Cons

We are eager for faster engineering processes to fully embrace NRBY. We are almost there with drive time automation and reporting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

3

Functionality

8

E
Eric

Utilities, 500+ employees

More than a year

4.0

Good tracking software

Pros

Their simplicity makes finding pre-made reports a breeze, contributing to its ease of use.

Cons

Lacks detailed ad hoc analysis, though there is an option available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Brad

Telecommunications, 500+ employees

Less than 6 months

2.0

Nrby Review

Pros

It is a useful tool for monitoring progress on projects with multiple contributors.

Cons

The phone app's slow and prone to randomly closing, losing any info you were inputting.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

T
Thomas

Telecommunications, 500+ employees

Less than a year

4.0

My Review

Pros

I appreciate the immediate feedback and the ability to track recurring issues by area.

Cons

Still ironing out bugs and resolving issues, but progress is promising.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

M
Matt

Telecommunications, 500+ employees

More than a year

5.0

NRBY

Pros

NRBY proves invaluable for keeping track of daily tasks and boosting productivity.

Cons

Tracking involves quite a few steps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R
Ron

Telecommunications, 500+ employees

Less than a year

5.0

Nrby ease of use

Pros

It's user-friendly with a plethora of features, and the regular updates are appreciated.

Cons

Sometimes we wait for iOS updates to unlock new features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Utilities, 500+ employees

Less than a year

3.0

Good idea, mixed opinion

Pros

The ability to track time spent on job sites is particularly valuable.

Cons

Frustratingly, it freezes and crashes often on Android phones.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M
Michael

Telecommunications, 51-100 employees

Less than 6 months

5.0

Awesome product

Pros

Though we've only recently started using the NRBY app, I can already see significant benefits in managing manpower, budgets, projects, and technician safety. Implementation was swift thanks to its simple functionality. Plus, the exceptional support from the team enhances our partnership.

Cons

I have not encountered any cons yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

Clean, efficient data collection tool for OSP needs

Pros

Their quick deployment and user-friendly interface were pivotal in our decision to adopt it. Its cloud-based nature eliminates the need for complex VPNs, with manageable operating costs justified by increased process efficiencies.

Cons

No issues with the software so far. Happy with our decision to go with NRBY.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10