Total 33 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

39%

3

Stars

12%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Bobby

Engineering, 500+ employees

More than a year

4.0
December 2020

NRBY usuage

Pros

I appreciate the timeline feature, it helps me keep track of what's been done previously.

Cons

One gripe I have is that it does not automatically generate a list of dropped pins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Barry

Engineering, 11-50 employees

More than a year

3.0
December 2020

NRBY

Pros

Using it is a breeze, and I find it quite intuitive to navigate around the app.

Cons

Having an iPhone, I am stumped on one thing: plotting a route from our plant to the house for laying temporary wires.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Arlen

Engineering, 500+ employees

Less than a year

2.0
March 2020

Worried

Pros

It is incredibly straightforward to use, which I appreciate.

Cons

My concern is that the data collected might dictate task durations in my department. But tasks vary widely, so aggregates aren't much help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jeffrey

Engineering, 500+ employees

More than a year

5.0
March 2020

Customizable

Pros

I provided input on desired features, and the developers incorporated them seamlessly.

Cons

Updates roll in almost daily, which is cool. Some are our ideas, others from the devs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allan

Engineering, 500+ employees

4.0
February 2020

NRBY (Likes and Dislikes)

Pros

I find NRBY very user-friendly, especially for reviewing tech installations. Its simplicity made it easy to convince technicians to adopt this new tool.

Cons

There is room for improvement in some site setup aspects, like picture labels.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E

Eric

Engineering, 500+ employees

More than a year

5.0
February 2020

Eric Tucker's Review on Nrby

Pros

It's easy to grasp and use, and the continuous software improvements are noteworthy.

Cons

The phone app can be sluggish, especially during loading, but once it is up, it's fine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

M

Mark

Engineering, 51-100 employees

More than a year

4.0
February 2020

Tracking assets with NRBY

Pros

The graphical interface, tracking my location via GPS, is a feature I enjoy.

Cons

Initially, the graphic interface confused some of us. It is better now.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L

Lisa

Engineering, 101-500 employees

Less than 6 months

5.0
February 2020

Great Option!

Pros

The software's flexibility is truly impressive!

Cons

No dislikes yet. Everything seems good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Engineering, 500+ employees

Less than a year

5.0
February 2020

WOW review

Pros

NRBY offers an alternative method for job tracking, which proves beneficial for us users.

Cons

I've encountered no issues. The software's running smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heather

Engineering, 51-100 employees

Less than 6 months

5.0
February 2020

Nrby Review

Pros

I value the real-time information accessible to all of us.

Cons

It'd be handy to have a list of open troubles.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

Jacob

Engineering, 500+ employees

More than a year

4.0
February 2020

Nrby

Pros

I like the feature that allows me to drop a pin on the map to mark my location.

Cons

Sorting through various pin types when pulling reports can be a bit tedious.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

J

john

Engineering, 500+ employees

Less than a year

4.0
February 2020

NRBY review

Pros

It fulfills our basic requirements and has elevated us to the next level.

Cons

We are eager for faster engineering processes to fully embrace NRBY. We are almost there with drive time automation and reporting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

3

Functionality

8

E

Eric

Utility, 500+ employees

More than a year

4.0
January 2020

Good tracking software

Pros

Their simplicity makes finding pre-made reports a breeze, contributing to its ease of use.

Cons

Lacks detailed ad hoc analysis, though there is an option available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Brad

Engineering, 500+ employees

Less than 6 months

2.0
January 2020

Nrby Review

Pros

It is a useful tool for monitoring progress on projects with multiple contributors.

Cons

The phone app's slow and prone to randomly closing, losing any info you were inputting.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

T

Thomas

Engineering, 500+ employees

Less than a year

4.0
January 2020

My Review

Pros

I appreciate the immediate feedback and the ability to track recurring issues by area.

Cons

Still ironing out bugs and resolving issues, but progress is promising.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

M

Matt

Engineering, 500+ employees

More than a year

5.0
January 2020

NRBY

Pros

NRBY proves invaluable for keeping track of daily tasks and boosting productivity.

Cons

Tracking involves quite a few steps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Ron

Engineering, 500+ employees

Less than a year

5.0
January 2020

Nrby ease of use

Pros

It's user-friendly with a plethora of features, and the regular updates are appreciated.

Cons

Sometimes we wait for iOS updates to unlock new features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Utility, 500+ employees

Less than a year

3.0
January 2020

Good idea, mixed opinion

Pros

The ability to track time spent on job sites is particularly valuable.

Cons

Frustratingly, it freezes and crashes often on Android phones.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Michael

Engineering, 51-100 employees

Less than 6 months

5.0
January 2020

Awesome product

Pros

Though we've only recently started using the NRBY app, I can already see significant benefits in managing manpower, budgets, projects, and technician safety. Implementation was swift thanks to its simple functionality. Plus, the exceptional support from the team enhances our partnership.

Cons

I have not encountered any cons yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than a year

5.0
January 2020

Clean, efficient data collection tool for OSP needs

Pros

Their quick deployment and user-friendly interface were pivotal in our decision to adopt it. Its cloud-based nature eliminates the need for complex VPNs, with manageable operating costs justified by increased process efficiencies.

Cons

No issues with the software so far. Happy with our decision to go with NRBY.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brett

Engineering, 500+ employees

Less than a year

3.0
January 2020

Easy

Pros

it is very easy for me to setting up and using the product is userfriendly

Cons

Pins disappearing is an issue. Set one at the start of a job, and poof, it is gone when you go to close it.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

P

Phillip

Engineering, 500+ employees

Less than a year

5.0
January 2020

NRBY Review

Pros

The ease of modifying and defining pins/attributes, coupled with responsive customer support, enhances user experience.

Cons

We can not customize pins per role, affecting all unless we create separate pins. Watched list doesn't update when tasks are done. No direct map directions from pins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

James

Engineering, 51-100 employees

Less than 6 months

4.0
January 2020

It works

Pros

It keeps my boss informed about my whereabouts and activities.

Cons

Changes to the system require on-the-fly adaptation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Nathan

Engineering, 500+ employees

More than a year

5.0
January 2020

Increased Accountability & Ownership

Pros

The ease of use is remarkable, enabling technicians to efficiently record location and job data for future reference.

Cons

We faced limitations initially with features, but NRBY Engineering helped us work through them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Engineering, 500+ employees

Less than 6 months

4.0
January 2020

Service

Pros

While generally functional, there are occasional glitches, such as lag when opening the app to determine location.

Cons

Some pins require answering too many questions before closure.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

C

Christopher

Engineering, 500+ employees

Less than a year

3.0
January 2020

Could be a GREAT program.

Pros

While fairly easy to use, searching for pins can be challenging, especially with multiple users sharing the same name. Nonetheless, the app shows promise for various applications.

Cons

Pins disappear randomly, and some areas falsely show as not serviced. Industry options are lacking.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

8

Functionality

8

S

Scott

Engineering, 101-500 employees

Less than a year

5.0
January 2020

Great Experience!

Pros

The real-time features and PIN drop function meet our present and future needs effectively.

Cons

Initially, it was not user-friendly, but ongoing development has improved its usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jillian

Engineering, 500+ employees

Less than a year

5.0
January 2020

Nrby Review

Pros

I appreciate the adaptability of NRBY and the prompt support provided by the company, regardless of the issue's scale. Their willingness to assist ensures smooth operations.

Cons

The app's storage becomes overwhelming over time, requiring frequent deletion and reinstallation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tyler

Engineering, 500+ employees

Less than a year

4.0
January 2020

Organized, sleek, easy to use

Pros

it has streamlined numerous processes, providing insights into productivity levels and aiding in meeting daily production targets. Logging information is straightforward with the drop-down menus, enabling easy tracking of pending tasks.

Cons

Limitations on picture uploads slow down crucial tasks. Need to upload more without crashing.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

10

B

Brian

Engineering, 500+ employees

More than a year

5.0
January 2020

NrBy

Pros

The versatility of NRBY has been instrumental in enhancing productivity across various tasks.

Cons

Lack of start and stop times poses challenges, especially with intermittent jobs. A pause button would help.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

W

William

Engineering, 500+ employees

More than a year

4.0
January 2020

Excellent concept

Pros

NRBY's compact size, simplicity, and seamless functionality make it ideal for our needs. The user interface is intuitive, making navigation a breeze. The development team's responsiveness in implementing requested features is commendable.

Cons

For me setting up the admin side on the website can be confusing initially.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C

courtney

Utility, 500+ employees

Less than a year

4.0
January 2020

NRBY review

Pros

The tracking capabilities and responsive customer service are standout features.

Cons

Software glitches affect data exports.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

4

Functionality

6

B

Brent

Engineering, 51-100 employees

Less than 6 months

4.0
January 2020

Keeping track of business day to day couldn't be easier!

Pros

Implementing NRBY within our company has been a breeze, thanks to its user-friendly interface. It provides comprehensive oversight across a wide area, keeping us informed of all ongoing activities and areas needing attention.

Cons

It is not a software con, but some employees' outdated smartphones struggle with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10