Total 66 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

W
Wiktor

Information Technology and Services, 11-50 employees

More than a year

5.0

Finally a time tracking tools with holidays and comprehensive overview

Pros

Primetric's time tracking tool is perfect for accurate time planning and reporting, with integrated features like public holidays and smart tracking forms.

Cons

I hope the Primetric team reinstates the option to track time by clicking on a project in the calendar view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

N
Natalia

Information Technology and Services, 51-100 employees

Less than a year

5.0

All in one place

Pros

it has been instrumental in our rapidly growing organization, helping us consolidate all personnel and manage their allocations efficiently. From my perspective, its ability to track team and project affiliations, along with supervisor details, is invaluable

Cons

Occasionally, the page fails to load promptly, requiring some waiting time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T
Tomasz

Information Technology and Services, 51-100 employees

Less than a year

5.0

primetric is awesome

Pros

After a year of using various time recorders, I am quite pleased with Primetric. It is straightforward, neat, and hassle-free. While no product is flawless, I'd rate it a solid 9 out of 10.

Cons

there is very little to criticize; I rated it a 9 because there is always room for improvement, but overall, I love Primetric!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stanislaw

Information Technology and Services, 11-50 employees

More than a year

5.0

Primetric Assessment by SG

Pros

I find Primetric's interface to be intuitive, allowing for task customization and seamless integration with Project Management Software. Its remote accessibility enables collaboration with others, making it a versatile tool for my needs.

Cons

Deleting a task from Primetric does not always sync with PM Software; it tends to reappear after some time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rafal

Computer Software, 11-50 employees

More than a year

5.0

No useless notifications - just pure efficiency and usability for project management

Pros

In my work, I serve various clients, each with their own reporting systems. None of them match Primetric's interface quality, so I've opted to use Primetric exclusively.

Cons

Sometimes, I have noticed that long sessions get disabled on the servers side while still active on my end. This results in losing logged working time upon saving, prompting me to log in again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maciej

Information Technology and Services, 101-500 employees

More than a year

4.0

A tool that facilitating work and increasing efficiency

Pros

Thanks to Primetric, I can effortlessly supervise my assigned projects and track work hours transparently.

Cons

From the user's perspective, I have not encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Z
Zofia

Computer Software, 101-500 employees

Less than a year

5.0

I am very happy with Primetric and its time tracking feature

Pros

Primetric impresses me with its intuitive design and efficiency, ensuring processes are simple and effective without unnecessary delays.

Cons

It would be beneficial to have a time tracking view for the entire month, rather than just weekly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Adrian

Computer Software, 101-500 employees

Less than a year

5.0

Every time tracking feature available at hand

Pros

Compared to similar tools, Primetric stands out as more advanced yet simpler to use. I can swiftly track time using existing allocations and add details as needed. Monitoring my responsibilities across multiple projects is a breeze with Primetric.

Cons

I find editing tracked hours a bit challenging at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

D
Dominika

Information Technology and Services, 51-100 employees

Less than a year

5.0

Using Primetrick allows me make a habit and be better organized

Pros

Primetric's ease of use and flexibility are what I appreciate most.

Cons

It is difficult for me to pinpoint any dislikes about Primetrick. Currently, it perfectly aligns with my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Damian

Information Technology and Services, 51-100 employees

More than a year

5.0

Exceptional time tracking and HR features

Pros

The standout feature of Primetric, in my opinion, is its time tracking functionality. Working on numerous projects simultaneously, logging hours used to be cumbersome. With Primetric, I can easily view my allocations and add hours to my calendar with a simple click

Cons

The mobile version of the website seems a bit sluggish; I hope they'll address this in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Piotr

Information Technology and Services, 101-500 employees

Less than a year

5.0

Very enjoyable and transparent time tracking

Pros

In my experience, Primetric stands out for its user-friendly interface and logical organization, making it easy to navigate.

Cons

I only utilize certain features of Primetric, but those I do use work flawlessly for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

I can control my time tracking better than ever

Pros

I have never encountered any issues with Primetric; it is effortless to find and use the features I need for time tracking and allocation control.

Cons

there is no dedicated mobile app for this software, only a version accessible through a mobile browser.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B
Bartosz

Information Technology and Services, 51-100 employees

More than a year

5.0

itCraft switched to Primetric

Pros

Having all essential functions, time tracking, resource planning, and financial reports, integrated into one platform like Primetric is a game-changer for our Software House.

Cons

Initially, the UX/UI of the product wasn't flawless, but there have been positive improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Darwin

Information Technology and Services, 101-500 employees

More than a year

5.0

Allocations in a very transparent version

Pros

As a developer, staying on top of multiple projects is crucial. Primetric's transparent interface, displaying all my allocations in an intuitive calendar format, greatly aids in this aspect. It streamlines the process of accessing necessary options, making project planning much more efficient.

Cons

I wish the tool could provide a comprehensive list of all activities, which isn't possible at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Great mixture of user-friendly interface and advanced features

Pros

The simplicity of Primetric's time tracking feature is commendable. With just a click, I can fill in basic details next to my allocation and add comments if necessary. The option to switch between light and dark mode adds a nice touch to its user-friendly design.

Cons

I sometimes experience a few seconds delay in page reloads after modifying input data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jaroslaw

Information Technology and Services, 101-500 employees

Less than 6 months

5.0

primetric

Pros

Their user-friendly interface makes daily and weekly usage a breeze for me.

Cons

I have not come across any features I dislike; everything seems just right.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Piotr

Information Technology and Services, 101-500 employees

Less than 6 months

5.0

Seamless time tracking with brilliant integrations

Pros

I have found Primetric to seamlessly integrate with other solutions, such as our human resources tools for reporting absences and days off. The instant export of information from these systems to Primetric ensures I always have accurate data at my fingertips.

Cons

I appreciate the ability to select multiple notification types simultaneously, which is not an option currently.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Adam

Information Technology and Services, 101-500 employees

Less than 6 months

5.0

Great software

Pros

I love their intuitive interface and single sign-on (SSO) login option enhance the user experience.

Cons

The interface for mobile browsers could use some enhancements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sasa

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

Time tracking in a very intuitive version

Pros

Primetric's thorough guidelines and instructions for new users, combined with its intuitive design, make it easy to familiarize oneself with the tool quickly.

Cons

While there is nothing inherently wrong, I'd appreciate it if Primetric introduced some optional charts for tracking working and non-working hours, which would simplify reporting further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

Primetric - The Time Saver

Pros

The user-friendly interface and data fetching capabilities from JIRA make Primetric a time-saving asset.

Cons

There is nothing I least like about the software; everything works fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10