Total 66 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Mateusz

Program Development, 51-100 employees

Less than a year

5.0

Project management, resource and budgets in a single platform

Pros

Their integration of resource, project, and financial management features allows for comprehensive monitoring of profitability. Its detailed cost breakdowns facilitate informed decision-making at the project level.

Cons

I like the Primetric team to enhance access management, enabling more detailed control over what project managers can view in their profiles.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jakub

Information Technology and Services, 51-100 employees

More than a year

5.0

Tool tailored to the needs of project managers

Pros

Primetric caters to managers' needs with detailed insights into company processes and customizable viewing options. Its responsive development to user feedback ensures its continual improvement.

Cons

During processing of large data volumes, the UX/UI tends to lag behind and could use some refinement. A

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Damian

Information Technology and Services, 51-100 employees

More than a year

5.0

All the IT projects reflected in a single tool

Pros

This software excels in reflecting our company's software development processes comprehensively. Despite its robust features, its design remains simple and effective, streamlining operations without adding complexity.

Cons

While Primetric offers some integrations, I feel it could benefit from more. Many new tools on the market aren't supported yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

One tool that fits many projects

Pros

Working on multiple projects daily, Primetric's ability to segment my workload and track hours without the need for numerous tools or spreadsheets is invaluable. Its smooth operation saves time and eliminates manual data entry.

Cons

It would be great if the calendar could highlight days with untracked working hours for me; currently, I have to manually search for them throughout the month.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

W
Wiktor

Computer Games, 51-100 employees

Less than a year

5.0

Great and easy to use

Pros

With its easy UI and integration with Jira and Tempo, Primetric is ideal for time tracking, management, and reporting.

Cons

Adjusting to using different periods for timesheets, rather than daily, takes some getting used to; the layouts aren't consistently aligned with day periods.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A
Adnan

Computer Software, 51-100 employees

Less than a year

5.0

Quick and convenient time logging processes

Pros

It is a perfect time-saving solution for daily tasks like time logging, with its intuitive interface being particularly beneficial for new users.

Cons

I have no dislikes about it; it has met all my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

One tool for all financial processes

Pros

Primetric provides comprehensive financial monitoring tools for IT companies, enabling a deeper understanding of operations. Its transparent communication and flexible customer support are additional strengths.

Cons

It might seem daunting for users without a deep understanding of its features, but familiarity with the interface comes with time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Szymon

Information Technology and Services, 51-100 employees

Less than a year

5.0

A fantastic solution for getting all the financial insights into your company

Pros

their financial reports offer valuable insights into project profitability and resource allocation, simplifying project estimation and planning.

Cons

One aspect of the software, project settlement, was particularly challenging for me to grasp. It took a while to figure out how to properly settle tasks, and mistakes led to having to remove the project and start over.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

P
Piotr

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0

Each release bring new improvements

Pros

I like continual improvement based on both domain knowledge and user feedback is commendable.

Cons

All the cons have been addressed already; eagerly awaiting new features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anton

Outsourcing/Offshoring, 11-50 employees

Less than a year

5.0

Comprehensive solution for managing an IT outsourcing company

Pros

Primetric's broad range of features makes it the ideal management and allocation system for IT outsourcing companies, addressing their most critical needs effectively.

Cons

Like any solution, Primetric requires some time to adapt to, but its rich feature set makes the effort worthwhile.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
Izabela

Information Technology and Services, 101-500 employees

Less than 6 months

5.0

Easy and very friendly resource management tool

Pros

As a project manager, my top priority is finding and managing resources efficiently. Primetric is where we store all our up-to-date knowledge, and implementing it was a breeze.

Cons

My usage of Primetric is quite limited, so I do not have much of an opinion on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Weronika

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Be relevant

Pros

My fav features transparency, functionality, a robust database, and accurate forecasting are just a few of the key strengths of Primetric.

Cons

I am currently unable to locate where I can make changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bart

Computer Games, 51-100 employees

Less than a year

5.0

Using Primetric as sales in gaming work-for-hire studio

Pros

Primetric has replaced a whole host of outdated tools and manual processes for us. Now, we have everything we need in one system: from tracking skills and tasks to knowing who's working on what and when.

Cons

I have noticed some minor performance issues that still need addressing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

Primetric is a great tool for project management

Pros

The flexibility and speed of changes with Primetric are unmatched. The way we communicate and collaborate through it truly sets it apart as an essential tool for us.

Cons

Getting used to the UI/UX takes some time; it is not always straightforward.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Maciej

Information Technology and Services, 51-100 employees

Less than a year

5.0

Tool with potential and still improving

Pros

Having all our employer information in one place makes it a breeze to manage adding new hires and adjusting access.

Cons

When I interact with the calendar, it often surprises me with its date selection. Sometimes it is 2018, other times it's a month ago, or just today ,random, right? Also, certain settings like the week mode in the timesheet are not retained when I reopen the tool, which can be inconvenient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

P
Patryk

Hospital & Health Care, 51-100 employees

More than a year

4.0

Cool thing

Pros

The simplicity of use is paramount with Primetric. It puts the most important features right in front of the user.

Cons

There are plenty of features in Primetric, but I have not been able to explore them all yet.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

B
Bart?omiej

Information Technology and Services, 51-100 employees

More than a year

5.0

Very good tool

Pros

The ability to overview our project portfolio and resources while making real-time adjustments is invaluable. Primetric's flexibility allows us to adapt to different projects and scenarios effortlessly.

Cons

It would be helpful to have a desktop widget or browser extension for time tracking.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0

Primetric Review

Pros

Efficiently scheduling resources for projects and managing them is made simple with Primetric's project management tools.

Cons

While the UI seems a bit outdated to me, it is still clear and responsive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

K
Kacper

Information Technology and Services, 11-50 employees

Less than a year

5.0

Intuitive app with great support

Pros

The lightning-fast customer support from Primetric ensures that any feedback we provide is swiftly addressed in subsequent releases.

Cons

Third-party integrations like JIRA still need further development.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tatjana

Retail, 51-100 employees

Less than a year

5.0

Affordable tool for project planning and follow up with Jira integration

Pros

it offers an affordable solution for project planning and management, complete with comprehensive portfolio presentation and resource planning capabilities, especially with its seamless integration with Jira.

Cons

Budget planning can be somewhat complex.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8