Reckon One Reviews
Total 29 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars59%
4
Stars38%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Music, 1-10 employees
More than a year
“excellent value for the price”
Pros
For my small business, I can handle everything I need in Reckon One from invoicing and payment reminders to expenses, loans and getting ready for BAS. It's quite user-friendly and after 18 months I haven't had to contact support. Updates come regularly and have fixed bugs and smaller issues with useful improvements to the functionality along the way. The price is also excellent value. I couldn't find another platform with this many features at such an affordable cost. My accountant isn't especially keen on it but since I run the business on my own, I'm very happy with it.
Cons
Having to log in through an internet browser isn't ideal for me. I'd prefer the option of using a desktop app or program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Printing, 1-10 employees
More than a year
“Saves my time”
Pros
It is user friendly, saves me time and offers good value for money especially for a small business where every bit of time matters.
Cons
Reconciling bank accounts is easy so I haven't had any issues with online or cloud access.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Services, 1-10 employees
More than a year
“invoicing by email”
Pros
Creating invoices is easy. Invoicing and security are the features I appreciate most. Sending invoices by email works well.
Cons
It would help to have an option to email invoices to the user's email address along with alerts when a payment is due.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
Less than 6 months
“Efficient tools for handling expenses”
Pros
Reckon One is affordable and simple for small businesses offering efficient tools for handling invoices, expenses, bank reconciliation and BAS reports.
Cons
New users may need time to learn some features in my opinion and bank feeds or report customization could use occasional improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“easy GST/BAS management”
Pros
It's quick and simple to use even for someone like me with very little bookkeeping knowledge. GST/BAS is an absolute piece of cake.
Cons
A couple of odd interface bugs make it less than ideal to use on an iPad. It would also be helpful if incoming bank transactions could match outstanding invoices.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Education Management, 1-10 employees
More than a year
“invoicing handled well”
Pros
Invoicing is pretty much all I use it for and it handles that well. The cost is reasonable and I check quarterly income with its financial reports.
Cons
I'd really like an option to search invoices by customer. Not being able to do that is pretty annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farming, 1-10 employees
More than a year
“simple to learn with good value”
Pros
After using it for about 4 years, I found it easy to learn and am sure that it offers good value for money compared with other software packages.
Cons
Since I started using it 4 years ago, the price has increased quite a lot. At times, the software also seems to duplicate receipting.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Legal, 1-10 employees
More than a year
“Great Support”
Pros
The navigation is easy, and the software provides guided assistance every step of the way, making it simple to use.
Cons
Whenever they make changes to the layout and formatting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 1-10 employees
More than a year
“Reckon's Assessment review”
Pros
The functionality and features, particularly the stock management capabilities, are remarkable. Even after years of experience with other similar software, I still consider Quickbooks, Intuit, or Reckon (by any name) to be top-of-the-line.
Cons
Some areas require improved guides or instructions to provide users with better information. What may be considered popular information for the programmer might not align with the user's interpretation and capabilities. More work is needed to address content within the context of user understanding.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8