Reckon One

Reckon One Reviews

Total 29 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

38%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LJ
Larney J.

Music, 1-10 employees

More than a year

5.0

“excellent value for the price”

Pros

For my small business, I can handle everything I need in Reckon One from invoicing and payment reminders to expenses, loans and getting ready for BAS. It's quite user-friendly and after 18 months I haven't had to contact support. Updates come regularly and have fixed bugs and smaller issues with useful improvements to the functionality along the way. The price is also excellent value. I couldn't find another platform with this many features at such an affordable cost. My accountant isn't especially keen on it but since I run the business on my own, I'm very happy with it.

Cons

Having to log in through an internet browser isn't ideal for me. I'd prefer the option of using a desktop app or program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Anita E.

Printing, 1-10 employees

More than a year

5.0

“Saves my time”

Pros

It is user friendly, saves me time and offers good value for money especially for a small business where every bit of time matters.

Cons

Reconciling bank accounts is easy so I haven't had any issues with online or cloud access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KD
Kvita D.

Information Services, 1-10 employees

More than a year

5.0

“invoicing by email”

Pros

Creating invoices is easy. Invoicing and security are the features I appreciate most. Sending invoices by email works well.

Cons

It would help to have an option to email invoices to the user's email address along with alerts when a payment is due.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
JENNY P.

Food & Beverages, 1-10 employees

Less than 6 months

5.0

“Efficient tools for handling expenses”

Pros

Reckon One is affordable and simple for small businesses offering efficient tools for handling invoices, expenses, bank reconciliation and BAS reports.

Cons

New users may need time to learn some features in my opinion and bank feeds or report customization could use occasional improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

GM
Gavin M.

Information Technology and Services, 1-10 employees

More than a year

4.0

“easy GST/BAS management”

Pros

It's quick and simple to use even for someone like me with very little bookkeeping knowledge. GST/BAS is an absolute piece of cake.

Cons

A couple of odd interface bugs make it less than ideal to use on an iPad. It would also be helpful if incoming bank transactions could match outstanding invoices.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

EN
Ed N.

Education Management, 1-10 employees

More than a year

4.0

“invoicing handled well”

Pros

Invoicing is pretty much all I use it for and it handles that well. The cost is reasonable and I check quarterly income with its financial reports.

Cons

I'd really like an option to search invoices by customer. Not being able to do that is pretty annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BH
Brett H.

Farming, 1-10 employees

More than a year

5.0

“simple to learn with good value”

Pros

After using it for about 4 years, I found it easy to learn and am sure that it offers good value for money compared with other software packages.

Cons

Since I started using it 4 years ago, the price has increased quite a lot. At times, the software also seems to duplicate receipting.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

T
Theresa

Legal, 1-10 employees

More than a year

5.0

“Great Support”

Pros

The navigation is easy, and the software provides guided assistance every step of the way, making it simple to use.

Cons

Whenever they make changes to the layout and formatting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Geoffrey

IT, 1-10 employees

More than a year

4.0

“Reckon's Assessment review”

Pros

The functionality and features, particularly the stock management capabilities, are remarkable. Even after years of experience with other similar software, I still consider Quickbooks, Intuit, or Reckon (by any name) to be top-of-the-line.

Cons

Some areas require improved guides or instructions to provide users with better information. What may be considered popular information for the programmer might not align with the user's interpretation and capabilities. More work is needed to address content within the context of user understanding.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8