RescueTime Reviews
Total 137 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars33%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Track your time
Pros
I like that it tracks time spent across all my devices, including my phone and multiple computers.
Cons
Sometimes it misses the time I spent on one machine or another, and it's hard to tell if it is tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Marketing and Advertising, 1-10 employees
More than a year
“If I wasn't so cheap, I'd pay for it
Pros
It is incredibly useful when reconstructing my day. We log every hour to determine what's billable and what's not. Some days, I'm so scattered that I forget what I have done, and this helps me figure it out. I appreciate being able to set my own labels for "productive" and "distracting." For most companies, Facebook would be a huge distraction, but since we do a lot of social media work for clients, it can be productive time for us. Having that flexibility is great. Plus, the weekly emails are a helpful reminder of how time accumulates.
Cons
For a short period of time, I was able to use the "FocusTime" feature, which was awesome. I essentially turned off my access to programs or websites that were listed as "distracting." It pretty much stopped me from being my own enemy. I wish that was still part of the free version because it was very helpful. Also, it's pretty clunky getting through the report of how I spent my time. I either have to look at it by category (Very Productive, Productive, Neutral, Distracting, Very Distracting) individually, or by task (Communication, Business, etc.), and there's no way to see a full list of everything. Navigating between the different views isn't easy, but I got the hang of it.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
8
Kevin
Construction, 1-10 employees
More than a year
“Identify & highlight distractions
Pros
This software allowed me to objectively and quantitatively pinpoint which distractions were most detrimental to my daily earnings.
Cons
I have no cons, really. The software is unobtrusive, not pushy, it just does its thing well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Sports, 11-50 employees
“It holds a mirror back to you to show you how you spend your time at the computerduring working hour
Pros
This tool has been a great support in helping me stay focused and maintain a balance between productivity and distractions.
Cons
At first, it was trial and error for me as I was not sure it reflected my usage accurately, but I realized I could customize how it adds items to its categories.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
Less than a year
“RescueTime rescued my productivity!
Pros
It is very intuitive and offers detailed data if you are curious about how you focus and spend your time. It provided me with a lot of information on how often I switch between conversations, which helped me start blocking my time and tackling the biggest tasks first.
Cons
I wish the data visualization was a little bit more developed. It's pretty basic and just looks so next to other data visualization tools. It's purely a design aesthetic thing that I think would improve the perception of this tool!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Barry
Not Specified, N/A employees
Less than a year
“RescueTime runs in the background, it's customisable, you can set goals and you get weekly reports.
Pros
RescueTime helps me monitor my browsing and the windows I am working on, aiding in time management by categorizing wasted time and productive time, and presenting actionable insights. The paid version offers extra help by allowing me to block distracting websites.
Cons
Occasionally, RescueTime would misqualify the sites I visit, but the incidence lowers the more frequently I visit them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryan
Design, N/A employees
More than a year
“My favorite solution for seeing where time is spent
Pros
RescueTime automatically tracks and categorizes the activities of me and my team. It makes it easy to see which areas and applications we might be spending more time on than expected. The weekly report emails are excellent, and the productivity score gives a quick overview of our productivity compared to previous months.
Cons
I would like if there was a different way to categorize specific files from different projects into projects within RescueTime. There may be a way to make a solution like this happen with the current features, but if I could tag certain portions of time towards specific projects, it would give me further insight not only on the type of work I am doing (development, communication) but into the specific project that time was spent on. This is a small niche need, though, and it hasn't stopped me from using RescueTime.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Use it understand where my time goes.
Pros
This software requires no setup at all. Everything is done automatically. If needed, you can later re-categorize some tasks. For instance, if I'm searching for candidates on social networks, I can label this time as productive.
Cons
I have no real cons. Sometimes it is hard to see the picture of my time habits with a helicopter view, as this software tends to focus on large tasks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“Essential for Telecommuters and anyone billing hourly
Pros
It seamlessly integrates with all browsers and can run on multiple machines under the same account. The default setup is pretty accurate and easy to customize to match my productivity tendencies.
Cons
Viewing trends over multiple years can be slow. I'd love the ability to generate a lifetime report for later viewing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaila
Real Estate, 11-50 employees
Less than a year
“Not the best time managment software but not bad either
Pros
It's a aimple software that tracks how and where I spend my time on the computer. It's really helpful to see at the end of the day how much time was spent on different tasks and to meet my goals. It helps a lot to know exactly how much "working" time was not productive.
Cons
Since I work on different projects but on the same software or webpage, it became hard to track how much of that time was actually spent on the different programs, so it didn't really work for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Erik
Religious Institutions, 11-50 employees
More than a year
“So that's where all my time goes ... writing software reviews.
Pros
I have been using the free version for a while. It was really interesting at first, but now I tend to ignore it. However, I should probably review my reports again to see how I'm doing. I am impressed that it not only tracks time spent browsing different sites but also time spent using local programs like Word, Excel, or even Remote Desktop (though not the specific usage on a remote computer). You can categorize each website or program as productive or distracting, which is really helpful since a site could be productive for some and distracting for others, depending on the type of work.
Cons
Sometimes I wish it kept more history. I think it does if you pay for it, so that makes sense. I just have it on my Windows desktop. I tried to add it to my Android phone once, and it didn't seem to work well. But to be honest, I didn't try very hard to get it set up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
“Great for small business owners & entrepreneurs
Pros
Using RescueTime to measure my computer usage which I admire the most. It provides excellent productivity metrics and operates seamlessly in the background.
Cons
There is not much to dislike; it does what it says it does. I would like more tools to improve productivity during the day, as RescueTime is so invisible that I sometimes forget its running.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Derek
Not Specified, N/A employees
Less than 6 months
“Helps me keep track of my time, both on the computer, and otherwise, using (premium) offline-time
Pros
It accurately tracks the time spent on each program and website, then categorizes it by productivity. Usually, it gets the category right, but it's easy to edit when it doesn't. Some things it can't categorize, like IP addresses used to access admin servers.
Cons
I think the interfaces could be improved. It would be nice if the productivity stats could be shown in a basic GUI on the PC. But I don't mean an embedded browser type of thing; I'd like to install something to view the dashboard in its own window instead of the browser, like so many programs are nowadays.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Margaret
Not Specified, N/A employees
Less than a year
“It helps me manage my time and my website activity!
Pros
I have been using this to track my internet usage and the time spent on specific websites. This is crucial, especially when trying to manage and optimize my time. I need to know how I am spending it, and RescueTime is a lifesaver!
Cons
There are times when website activity detection is not that accurate, but I don't mind the glitch as it still serves its purpose.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Michal
Legal Services, N/A employees
More than a year
“RescueTime lets me see how much "business" work I do each week.
Pros
I find it easy to customize and configure to track the things I do. I use the free version, which has great features for free. Being competitive, I like to try and beat my previous week's score and be more productive.
Cons
There are a few things I don't like about RescueTime. They frequently release new versions, but the installation process is completely painless and doesn't require a computer restart, so it's a very minor inconvenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joby
Not Specified, N/A employees
More than a year
“Great way to make sure you stay on task
Pros
It works unobtrusively in the background, tracking my time usage daily and sending me reports on my productivity. Its nice to have productivity targets and to see how I actually spend my time on my laptop. The reports make this easy.
Cons
It is easy for me to forget its there (which is good and bad) and therefore not stop procrastinating until its too late.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
David
Not Specified, 51-100 employees
More than a year
“Surprisingly accurate and very insightful
Pros
It was easy for me to get set up and customize what behavior I consider valuable or not for my work day.
Cons
There is nothing I dislike, it delivers what it promises and even works on my desktop! I have not tried using this with a team and only used it personally, but I imagine that with a team, there are ways to beat the machine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Marcelina
Not Specified, N/A employees
Less than a year
“I use it mainly to see how much time I spend on certain websites
Pros
It gives me useful insights into my web browsing habits. I can easily see how much time I spend on websites, and it even sorts them into categories.
Cons
Sometimes it mischaracterizes the websites I visit. It doesn't happen very often, so it's not a huge problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Yan
Management Consulting, 1-10 employees
More than a year
“Use it every day to understand how I spend my time
Pros
This software really helps me see how I spend my day without much fuss, as it just works in the background. To get a thorough analysis, I recommend the premium version.
Cons
To get a clear picture, I paradoxically have to invest my time categorizing various activities. Plus, it tends to underestimate my hard work in certain tasks, for example, if I am doing research and have to Google a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tami
Not Specified, N/A employees
More than a year
“Thank you Rescue Time for keeping me on track!
Pros
Weekly report that shows how much time I have spent on each task is my fav part about this software. Even better, it was all set up for me without requiring any extra input. I like that it separates tasks into client work and non-productive time and provides a visual chart to help me see how I am doing.
Cons
Honestly, I can't think of anything I don't like! Since social media is both a business task and personal, it is hard to know 100% on that one category, but I don't think that is a fault of the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10