Skype for Business Reviews

Pros

Since our organization started using Skype for Business, we've seen good results, with better efficiency and lower costs.

Cons

Using it on mobile isn't as dependable as the desktop version. Staff report more dropped calls and find the phone interface outdated.

Pros

Conversation history in the tool is handy because it connects with Outlook making it possible to look up conversations with colleagues and access chats from as far back as six months ago.

Cons

One issue is with the audio settings: the app tends to choose a device's internal microphone instead of detecting external headphones.

Pros

Itt helps us connect with outside agencies through calls and share large files efficiently.

Cons

Long sessions could provide a better user experience, with fewer problems such as occasional disconnections or login failures.

Pros

Being able to mute everyone else is quite useful when there are lots of people in a meeting.

Cons

Video quality could use improvement although internet connection problems may be part of the reason.

Pros

Its audio and chat features are the most useful for us. They save time and work well with our telephone integration.

Cons

Its functionality needs to move over to Microsoft Teams because the technology is outdated.

Pros

Getting the product set up initially is very easy.

Cons

Limited integration between Skype and other products remains an area of concern that still needs improvement.

Pros

Video quality on the solution is fine.

Cons

Chat could be improved and making calls would benefit from having more flexibility available.

Pros

I like that I can share my desktop via remote access.. I think it is a very useful feature for multiple purposes.

Cons

Video conferencing quality could be better.

Pros

It's quick and simple to use and one of its most useful features is how well it works when you're making group calls.

Cons

Its look and feel seems boring to me and I think it should be changed.

Pros

I value its range of useful features, including persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server and business calling capabilities, among others.

Cons

Optimizing the solution for lighter endpoints especially embedded endpoints on mobile devices, would be valuable.

Pros

Skype for Business remains the ultimate voice and video calling app. Without a doubt it is a stable and reliable communication tool. It contains key features that many other calling and chat apps lack, such as message editing and indefinite chat and media history storage. However, since Microsoft's acquisition in 2011, it seems they have made some questionable changes. For example they decreases the chat history retention period to just three years, and it feels like they are phasing out Skype to promote Microsoft Teams as an alternative solution. It is worth noting that Microsoft Teams is now the default communication app included in Windows 11.

Cons

The chat history is limited to the last three years, which may be a drawback for some users. It is worth noting that the software is owned by Microsoft, which seems to prioritize other communication apps like Microsoft Teams.