Total 20 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

60%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

E

Elizabeth

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
November 2025

Handles all expenses but needs mobile app

Pros

Honestly, the best part is how it goes beyond simple time tracking. Having it manage daily allowances, travel distance and other expenses for me is a game-changer

Cons

There isn't a standalone phone application, it's mainly a browser-based system. It would be much more convenient if they developed an app you could install on your mobile device.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Sachita

Higher Education, 101-500 employees

More than a year

4.0
November 2025

Simple time logging

Pros

I use it to log my weekly hours for my paycheck. The system is simple and lets me check and manage my time effectively.

Cons

I relied on the platform for six years at my job. It generally functioned well but the website could be sluggish sometimes. I believe the underlying technology could use a refresh for better speed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

J

Juan

Chemicals, 101-500 employees

More than a year

4.0
September 2025

Secure clock-in/out

Pros

People appreciate the strong security and the simple clock-in/out feature which makes monitoring work hours and running payroll smooth in a big industrial environment.

Cons

Occasional hiccups with the tracking system or delays in support response can create hold-ups when you need an immediate solution for payday or staff scheduling.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S

Steve

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
June 2025

simple for staff

Pros

Our staff finds the platform simple and convenient. As a manager the reports are very thorough. The setup, training and ongoing help were all first-rate.

Cons

It's missing a simple feature to auto-fill a standard daily schedule. This is a common option in other systems and I'm hoping the company will add it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J

Justin

Information Technology and Services, 101-500 employees

Less than 6 months

4.0
April 2025

Excellent implementation partner

Pros

The team has been an excellent partner from our first question all the way through to launching the system.

Cons

I'd love better, separate tracking for California-specific meal break rules and more powerful tools in general.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

T

Terri

Pharmaceuticals, 11-50 employees

More than a year

5.0
April 2025

Great support team

Pros

We are huge fans particularly of the support crew, they constantly exceed expectations to assist us. A couple of our preferred contacts are incredibly polite and always ready to help, going the extra distance whenever we're unsure.

Cons

Honestly we haven't come accross any drawbacks, it does everything we require.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ariadne

Retail, 101-500 employees

Less than 6 months

4.0
April 2025

systematic hour tracking

Pros

What I appreciated most was the ability to monitor employee hours particularly when someone forgot to clock in or out. It's very systematic and covered all our requirements.

Cons

The system can sometimes be sluggish and applying updates often feels like it takes too long which can be frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MH

Mohammed Hareez

Financial Services, 101-500 employees

Less than 6 months

4.0
April 2025

Solid time tracker!

Pros

It's a solid program for tracking when employees start and finish work.

Cons

Thing I like least is that it can be a little slow to respond.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Nermeen

Logistics and Supply Chain, 11-50 employees

More than a year

4.0
February 2025

Outstanding help desk

Pros

The help desk is outstanding! Everyone was genuinely supportive.

Cons

The formatting of reports when printed out wasn't always perfect.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Amy

Government Administration, 500+ employees

Less than a year

5.0
February 2025

Excellent for payroll

Pros

The platform is excellent! It works well for both payroll and client billing. It also comes with various other tools for financial management.

Cons

Nothing. It's a helpful resource for businesses handling employee pay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leo

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
February 2025

strong, dedicated support!

Pros

I value their dedication, attention and the strong support they offer.

Cons

Design looks a little old-fashioned but that's just a cosmetic thing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jolene

Consumer Services, 11-50 employees

More than a year

5.0
January 2025

Amazing phone support

Pros

The team is amazing. They answer the phone immediately and can always resolve my questions. Whether I use the online chat or call, I get a quick response. They patiently show me how to correct issues and how to use the system more effectively. The feature to make a single entry for the whole team is the greatest. One staff member, in particular, is fantastic!

Cons

Managing paid time off and tracking how much is earned could be more straightforward.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Amanda

Hospital & Health Care, 11-50 employees

More than a year

4.0
January 2025

Tracks project hours

Pros

Being able to split my time between different projects is a game-changer. It keeps my billing and reporting perfectly organized.

Cons

Really wish there was a dedicated mobile app for employees instead of having to use their phone's web browser.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

T

tonya

Alternative Dispute Resolution, 101-500 employees

Less than 6 months

4.0
December 2024

simple with broad functions

Pros

It's simple to operate, has all the necessary functions and can be used for a broad range of tasks.

Cons

It runs a bit slow and updates take a long time to complete.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Ajoke

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2024

Good hours and pay record

Pros

It helped me keep a record of the hours I worked and what I had earned.

Cons

Platform can seem dated if you're not a particularly patient person.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

D

Daniel

Photography, 1-10 employees

Less than 6 months

5.0
November 2024

Simplifies time reports

Pros

Love how the software simplifies creating time reports and has made the whole procedure much easier.

Cons

This is a fantastic system for any small or mid-sized company. Personally I needed to reduce my accounting bills and this software has accomplished that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

veronica

Education Management, 101-500 employees

Less than a year

5.0
October 2024

effective and smooth tool

Pros

Best thing is how simple and effective it is to use.

Cons

There aren't any true negatives, it occasionally lags but that doesn't happen often.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Annie

Hospital & Health Care, 11-50 employees

More than a year

4.0
October 2024

Incredible reporting

Pros

Reporting features are incredible, giving me useful data to watch team output, extra hours and vacation requests. The help desk has also been excellent. The team is always prepared to help with any questions or problems. They resolved my trouble sending the payroll report to Heartland which has now greatly reduced the time it takes to finish payroll.

Cons

Would be helpful if the subscription fee was slightly more affordable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Alex

Human Resources, 101-500 employees

Less than a year

5.0
October 2024

easy time recording

Pros

What I loved most was how simple it was to record my start and end times.

Cons

Didn't come across any bad elements during my use of the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mittal

Information Technology and Services, 101-500 employees

Free trial

4.0
October 2024

Welcoming layout but limited mobile customization

Pros

The layout is welcoming especially for monitoring staff hours and handling time-off requests. I also like being able to create my own specific reports.

Cons

The platform has limits on how much you can personalize it and the mobile browser experience isn't ideal.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7