TimeSheet Reviews
Total 20 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Elizabeth
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Handles all expenses but needs mobile app
Pros
Honestly, the best part is how it goes beyond simple time tracking. Having it manage daily allowances, travel distance and other expenses for me is a game-changer
Cons
There isn't a standalone phone application, it's mainly a browser-based system. It would be much more convenient if they developed an app you could install on your mobile device.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Sachita
Higher Education, 101-500 employees
More than a year
“Simple time logging
Pros
I use it to log my weekly hours for my paycheck. The system is simple and lets me check and manage my time effectively.
Cons
I relied on the platform for six years at my job. It generally functioned well but the website could be sluggish sometimes. I believe the underlying technology could use a refresh for better speed.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Juan
Chemicals, 101-500 employees
More than a year
“Secure clock-in/out
Pros
People appreciate the strong security and the simple clock-in/out feature which makes monitoring work hours and running payroll smooth in a big industrial environment.
Cons
Occasional hiccups with the tracking system or delays in support response can create hold-ups when you need an immediate solution for payday or staff scheduling.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Steve
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“simple for staff
Pros
Our staff finds the platform simple and convenient. As a manager the reports are very thorough. The setup, training and ongoing help were all first-rate.
Cons
It's missing a simple feature to auto-fill a standard daily schedule. This is a common option in other systems and I'm hoping the company will add it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Justin
Information Technology and Services, 101-500 employees
Less than 6 months
“Excellent implementation partner
Pros
The team has been an excellent partner from our first question all the way through to launching the system.
Cons
I'd love better, separate tracking for California-specific meal break rules and more powerful tools in general.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Terri
Pharmaceuticals, 11-50 employees
More than a year
“Great support team
Pros
We are huge fans particularly of the support crew, they constantly exceed expectations to assist us. A couple of our preferred contacts are incredibly polite and always ready to help, going the extra distance whenever we're unsure.
Cons
Honestly we haven't come accross any drawbacks, it does everything we require.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ariadne
Retail, 101-500 employees
Less than 6 months
“systematic hour tracking
Pros
What I appreciated most was the ability to monitor employee hours particularly when someone forgot to clock in or out. It's very systematic and covered all our requirements.
Cons
The system can sometimes be sluggish and applying updates often feels like it takes too long which can be frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Mohammed Hareez
Financial Services, 101-500 employees
Less than 6 months
“Solid time tracker!
Pros
It's a solid program for tracking when employees start and finish work.
Cons
Thing I like least is that it can be a little slow to respond.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nermeen
Logistics and Supply Chain, 11-50 employees
More than a year
“Outstanding help desk
Pros
The help desk is outstanding! Everyone was genuinely supportive.
Cons
The formatting of reports when printed out wasn't always perfect.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Amy
Government Administration, 500+ employees
Less than a year
“Excellent for payroll
Pros
The platform is excellent! It works well for both payroll and client billing. It also comes with various other tools for financial management.
Cons
Nothing. It's a helpful resource for businesses handling employee pay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leo
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“strong, dedicated support!
Pros
I value their dedication, attention and the strong support they offer.
Cons
Design looks a little old-fashioned but that's just a cosmetic thing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jolene
Consumer Services, 11-50 employees
More than a year
“Amazing phone support
Pros
The team is amazing. They answer the phone immediately and can always resolve my questions. Whether I use the online chat or call, I get a quick response. They patiently show me how to correct issues and how to use the system more effectively. The feature to make a single entry for the whole team is the greatest. One staff member, in particular, is fantastic!
Cons
Managing paid time off and tracking how much is earned could be more straightforward.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Amanda
Hospital & Health Care, 11-50 employees
More than a year
“Tracks project hours
Pros
Being able to split my time between different projects is a game-changer. It keeps my billing and reporting perfectly organized.
Cons
Really wish there was a dedicated mobile app for employees instead of having to use their phone's web browser.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
tonya
Alternative Dispute Resolution, 101-500 employees
Less than 6 months
“simple with broad functions
Pros
It's simple to operate, has all the necessary functions and can be used for a broad range of tasks.
Cons
It runs a bit slow and updates take a long time to complete.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ajoke
Information Technology and Services, 101-500 employees
More than a year
“Good hours and pay record
Pros
It helped me keep a record of the hours I worked and what I had earned.
Cons
Platform can seem dated if you're not a particularly patient person.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Daniel
Photography, 1-10 employees
Less than 6 months
“Simplifies time reports
Pros
Love how the software simplifies creating time reports and has made the whole procedure much easier.
Cons
This is a fantastic system for any small or mid-sized company. Personally I needed to reduce my accounting bills and this software has accomplished that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
veronica
Education Management, 101-500 employees
Less than a year
“effective and smooth tool
Pros
Best thing is how simple and effective it is to use.
Cons
There aren't any true negatives, it occasionally lags but that doesn't happen often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annie
Hospital & Health Care, 11-50 employees
More than a year
“Incredible reporting
Pros
Reporting features are incredible, giving me useful data to watch team output, extra hours and vacation requests. The help desk has also been excellent. The team is always prepared to help with any questions or problems. They resolved my trouble sending the payroll report to Heartland which has now greatly reduced the time it takes to finish payroll.
Cons
Would be helpful if the subscription fee was slightly more affordable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alex
Human Resources, 101-500 employees
Less than a year
“easy time recording
Pros
What I loved most was how simple it was to record my start and end times.
Cons
Didn't come across any bad elements during my use of the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mittal
Information Technology and Services, 101-500 employees
Free trial
“Welcoming layout but limited mobile customization
Pros
The layout is welcoming especially for monitoring staff hours and handling time-off requests. I also like being able to create my own specific reports.
Cons
The platform has limits on how much you can personalize it and the mobile browser experience isn't ideal.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7