Total 37 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

35%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lily

Design, 1-10 employees

Less than a year

5.0
February 2021

I love Tracking Time for my freelance business

Pros

Tracking time has made it incredibly easy for me to monitor hours spent on different projects throughout the day even simultaneously. It is a fantastic addition that can be installed as a Google Chrome extension for quick clock ins. The reports and project management tab are particularly helpful when creating invoices and tracking my weekly work.

Cons

Currently I don't have any cons about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shawn

Mental Health Care, 1-10 employees

Less than 6 months

5.0
February 2021

Easy way to stay efficient

Pros

The software effectively helps me stay focused and eliminate distractions. There are many similar apps but this one definitely delivers.

Cons

I have come across some paid apps that work better but it is a toss up whether you want to pay and whether you truly need a more advanced structure or just the basics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Arpit

Computer Software, 1-10 employees

5.0
February 2021

Nifty tool to analyze where your time is being used

Pros

The tool is omnipresent. I can use it anywhere from my email to the desktop app. The auto sync feature ensures that the dashboard stays up to date, regardless of where I am tracking time. Furthermore the analytics provide comprehensive insights into how I spend my time.

Cons

Some features are paid which should be included in the basic package like the analytics report. The free plan only provides basic analytics. The support chat bubble keeps popping up in the desktop app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Y

Yaroslav

Computer Software, 500+ employees

More than a year

5.0
February 2021

It's awesome daily analytics

Pros

Setting goals such as achieving a certain number of hours of software development each day is a fantastic feature. I like having access to analytics on both desktop and mobile devices and the program has a reasonable small memory footprint. It operates so smoothly that I don't even notice it running in the background.

Cons

Nothing in particular everything is functioning as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H

Helena

Non-Profit Organization Management, 1-10 employees

5.0
January 2021

Really great app to track and make you aware of your time, it will help you be more productive

Pros

I was really impressed with the concept of this tool and how easily I could use it. I truly like the start and stop feature where I can simply click a button to begin a task and know the exact time.

Cons

I believe it could be made slightly simpler. I wouldn't add more features instead, I would explore ways to streamline its simplicity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Flavio

Design, 1-10 employees

4.0
January 2021

review

Pros

The presence of a progress bar that measures the time spent on a project within the assigned budget is a very valuable feature.

Cons

There are moments when I am not tracking time yet the ball on Chrome (the Chrome extension) still appears red as if I am. That confuses me. Additionally starting to track time requires creating a task which should be optional. I would prefer to start tracking time directly by the project. Sometimes I forget to stop the timer, and I read somewhere that there was an update to detect this and stop tracking but its not working for me. So I have to edit the time. Accessing the time log is not that straightforward. I wish it was easier.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
August 2020

Great time tracking tool on the go

Pros

I am a big fan of being able to track the time I spend on tasks in real time. All I have to do is hit the 'play' button for a specific task within a project and then press 'stop' when I want to stop tracking.

Cons

Forgetting to click 'stop' causes the time to continue accumulating occasionally extending into the weekend. It could benefit from a timeout or notification to flag such instances.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adina

Mental Health Care, 1-10 employees

More than a year

4.0
December 2019

Great for timing yourself

Pros

The capability to time task completion and track each step is fantastic.

Cons

Forgetting to click the button to start the timer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G

Geneva

Writing and Editing, 11-50 employees

Less than a year

5.0
December 2019

Simple and Effective

Pros

Its very simple to use and the instructions for downloading the extension are straightforward.

Cons

I am unable to use TrackingTime without an internet connection and this is a drawback

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
December 2019

It was difficult to learn

Pros

Its highly accurate and once I understood how it worked. it was much easier than my previous system.

Cons

It was quite hard to learn how to use it with software that was not web based.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

10

J

Justin

Marketing and Advertising, 1-10 employees

Less than a year

5.0
November 2019

Time Tracker with a Great Free Version

Pros

Learning how to use it was a piece of cake. It efficiently tracks projects that have multiple components.

Cons

The free version restricts the number of active tasks you can have. Honestly I have been using TrackingTime for a couple of years and have only encountered this a few times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

N

Nathan

Online Media, 1-10 employees

Less than a year

5.0
November 2019

Use the software every day!

Pros

I absolutely love the ease of tracking my time and adding new projects. The ability to get an overview of my week and see how many hours I have worked each day is incredibly helpful as a freelancer. And being able to sync it with my phone is a huge convenience!

Cons

I am not a fan of the subscription model. I would much prefer a one time cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0
September 2019

TOP

Pros

The mobile interface is extremely handy.

Cons

If the price could be lower it would be nice.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

M

Mary

Research, 500+ employees

Less than 6 months

4.0
August 2019

Free Version

Pros

I have been using the free version to keep track of my project time and it seems to work pretty well. I like the reminders for ongoing activities and the option to go back and fill in time if needed.

Cons

I wish there was a mobile application available. Additionally it would be great if I could set the time I want to spend on each task and receive notifications when I should switch tasks, prompting me if I have indeed switched.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

5

RJ

Robert Jose

Design, 1-10 employees

Less than a year

4.0
April 2019

Record your work hours

Pros

This application offers multiples benefits when working with freelance clients or remote companies. It allows you to calculate your working hours by simply starting the tracker. If you forget to start it you can easily begin a new time log and edit the start time. You can also provide detailed descriptions of your tasks during that period, keep a record of hours worked per day, week or month and calculate the average number of days worked in a week. This app has truly helped me manage my time and labor costs.

Cons

There is room for improvement in various aspects such as incorporating screen captures while working and integrating with a payment gateway to send receipts with attached summaries of hours.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anna

Graphic Design, 1-10 employees

Less than 6 months

5.0
December 2018

Great For Motivation + Project Tracking!

Pros

I rely on this software to track the hours I spend on hourly projects and to keep myself motivated and focused. I love that I can assign dates to different parts of the projects and mark their urgency levels.

Cons

The support for TrackingTime is very very slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

5

Functionality

8

R

Roget

Automotive, 11-50 employees

Less than 6 months

4.0
June 2017

A lightweight, full featured time tracking service that gets the job done.

Pros

The capability to instantly access metrics on tracked hours, performance targets and overall usage without having to spend time creating or reviewing complex reports is priceless. The dashboard view alone provides everything a Project Manager needs to proactively adjust resources and priorities.

Cons

The inability to have two users contribute to a shared task is a major hurdle to wider implementation and adoption within our organization. This combined with limited access control features and a lack of flexibility in input method, prevents it from being the best in class application and relegates it to just being an excellent contender in an already crowded field.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7