Total 26 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

0%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Writing and Editing, 1-10 employees

5.0

Love the tracking features

Pros

I'm really liking the tracking features. The customization options offer a degree of flexibility that works well for projects of any size.

Cons

If it included a few additional customization choices, I'd consider it superior to every rival.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NV
Nia V.

Higher Education, 101-500 employees

5.0

Simplifies time management

Pros

Traqq has made it easier for me to manage my time and set task priorities. I appreciate how customizable the app is, letting it bend to my particular requirements without effort.

Cons

I find limited integrations with other software frustrating. If it included a built-in payroll option, handling payments would become much simpler for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VZ
Victoria Z. 

Human Resources, 11-50 employees

4.0

I love its work pattern tracking!

Pros

The thing that I liked most about the application was its ability to let me keep a check on my work patterns. As a result, this allowed me to do some self-analysis. This applications feature allowed me to check my most productive hours. This has enabled me to concentrate on the more difficult tasks and divide my time accordingly. Moreover, I was highly impressed by the user-friendliness of the software, as I was able to get a grip on the entire application after only 10 minutes of navigating through it. Hence, I would highly recommend this application to others as well.

Cons

The only red flag that I noticed about the application was when one of the employers from the company removed their employee time by deleting it. Initially, I was not able to figure it out because I thought that there might be a glitch in the software, but I realized this when it started happening repeatedly. I would wonder why they were deleting a period after seeing that. However, the issue is not deleting the employee timings, but rather the absence of those screenshots, which makes it difficult for me to keep track of the employees. I would prefer to have access to those screenshots.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

CDB
Cara D. Bloom

Content Manager, 51-100 employees

4.0

Traqq is an employee-friendly time tracking software

Pros

I was pleasantly surprised at how simple it is to become acquainted with the software and its various capabilities. I loved how the content in the screenshots the app generates is blurred, so if you need to check anything private or send a message, youre safe. I also discovered that if you operate a business and want to track how each person is performing on a specific project, you can do so by looking at their percentage of involvement. Another nice benefit for business owners is that they can see how much time their employees spend on each website or app, even if they are doing it on a second monitor, preventing employee cheating.

Cons

Even though the design is rather intuitive, having it presented over a shared screen made it very simple to get started. Users who do not have that choice may benefit from a tutorial. It would also be wonderful to have more language options. Other than that, I really don’t have a quarrel with the software; it has served me and my team extremely well. I just hope they keep improving the software and adding new features to it. Thanks again, Traqq, for being a trustworthy companion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SJG
Samantha J. Goldberg 

 HR Executive, 51-100 employees

4.0

Traqq is a very powerful software for people who work in the realm of human resource management

Pros

As an HR expert, I oversee a variety of responsibilities for the company, including keeping a watch on independent contractors. Traqq allows me to easily track the activity of all of our freelancers who are on the same platform. I have fast access to all critical information and utilize it when evaluating the performance of a freelancer, which is all safely saved on the site. The platform is extremely straightforward to use, with basic tab navigation. I enjoy their Team Analysis and Reporting tool because it shows me how many hours our freelancers have worked and calculates their earnings based on the hours. They have worked for us.

Cons

To be honest, I havent found anything about the software that I dont like. Although Im looking forward to seeing more features in the future, Im quite satisfied with the software, and Ive recommended it to other HR professionals that work with freelancers. It´s been a great help for me and my team so far. I think were going to stick with the software for the long term and see what new features and functionality it’ll offer us in the near future.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

ASK
Amanda S. Knight 

Onboarding Specialist, 51-100 employees

4.0

Traqq is a reliable and complete employee time tracking solution

Pros

At my company, they take screenshots of the employees PC as they are working to provide information about the behavior. What I loved about this is that they share a somewhat blurred version of the screenshot with employers, giving a clear picture of what the employee is doing without invading the persons privacy. They also provide brief movies so that the activity can be viewed in greater detail if necessary. This, I believe, demonstrates Traqqs attention to detail with this service. The platform has practically all the functionality I had envisioned. I am pleased that they created Traqq.

Cons

There are no drawbacks, only areas for improvement. For example, it lacks a mobile app version, which is remarkable given that practically all desktop software now has mobile versions. Second, employees can erase photos they have taken, which I believe is worthless because these can be retrieved by the corporation or HR in any case. 

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9