Traqq Reviews

“Stands out among time-tracking tools

Pros

Out of all the time-tracking tools I've tried for work, this one feels like a cut above the rest. It avoids taking screenshots which lets me focus without the sensation of someone constantly watching me. The app runs reliably on both Windows and macOS which is ideal since my team mixes platforms. I should also mention their customer support, they reply fast and helped me fix a tracking glitch right away.

Cons

The main drawback is the absence of a mobile app because there are occasions when I have to get work done away from my PC. While I currently rely on the manual 'add time' feature as a makeshift fix, I'd much prefer being able to clock and monitor my hours directly from my smartphone or tablet.

“Saves me a lot of time

Pros

Found it really user-friendly. The interface is clean and launching the time tracker takes just one click. It has smoothed out my workflow because everything I need is centralized including time tracking, activity monitoring and detailed reports. It saves me time and makes it simpler to be transparent with clients. I also really appreciate that it works offline which is very helpful when I'm not always connected to Wi-Fi during travel.

Cons

As a first-time user I'm left wishing the app offered a few pointers or tips to help me get the most from all its features. With so much capability packed in I often feel like I'm missing out on useful tools simply because I haven't stumbled across them yet.

“Horrible experience with customer service

Pros

Signing up went smoothly and quickly. We found it simple to complete the registration and hand over our payment without any problems.

Cons

I thought the software's interface looked promising but when I needed help they were utterly useless. After I paid the annual fee, support essentially vanished. I've been attempting to resolve an installation problem for three months now, exchanging messages and following guidance yet it's still not working despite the fact that I've already paid in full.

“Helpful support staff

Pros

What I appreciate most is how simple it was to set up and I've found the support team genuinely helpful. I also like that the app lets me work both online and offline and it produces detailed, customized reports that cover everything I need.

Cons

One downside I've run into is that there isn't a mobile app which would let me keep an eye on my team or projects from any device.

“User-friendly for employees of all ages

Pros

As a manager overseeing a mixed-age team, I really appreciate how user-friendly the interface is for people who aren't tech-savvy. Some of my employees are over 40 and usually grumble about new software yet they use this app without trouble. It also gives clear visibility into working hours. When team members clock in and what they're doing on their machines is tracked and logged to help gauge productivity. I can pull reports easily and performance evaluations are grounded in reliable metrics.

Cons

Getting through to customer service and getting help is hard.

“Solid reporting

Pros

I love that the app offers flexible reporting tools, letting me build in-depth reports about how my team spends their time. I also really appreciate the thoughtful privacy controls, such as the ability to blur screenshots for added confidentiality.

Cons

There isn't much negative I can point to. What I personally didn't care for was the app's visual design, though that's just my subjective taste and it really comes down to individual preference for each user altogether.

“Simple UI

Pros

It's UX/UI made it very simple to roll it out across the team and actually made team management more enjoyable. We really appreciate the exportable reports for handling payroll and keeping an eye on the team. Their customer support has been outstanding too.

Cons

I wish there was a way to process payroll directly within the software, that would be super cool.

“An incredible time-tracking solution

Pros

As a freelancer, I consider this an excellent time-tracking solution. The onboarding was effortless and my clients can relax knowing I'm transparent about billable hours. The software captures screenshots and screen recordings during my work sessions which helps reinforce client confidence in what I'm billing for. I also like how seriously they take privacy, the images and videos are automatically blurred to hide any sensitive information. Best of all, the main features are available at no cost which I genuinely love.

Cons

There isn't a mobile app right now and that lack of a smartphone client causes problems for the kinds of jobs I do that require on-the-go tracking.

“Helped boost our productivity

Pros

Setting it up was so smooth and I had our team onboarded quickly with hardly any fuss. The tracking tools like automated screenshots and custom notifications have really helped raise our productivity. On top of that, the dedicated account manager gave excellent support which kept everything running smoothly.

Cons

I wish it offered more integration options so it could fit into our existing workflows more naturally. Not having a mobile app cuts down on flexibility for team members who are on the move. I also feel that adding built-in payroll management features would help organize our daily operations.

“Recommended if you value effective time management

Pros

Having used it for more than six months, I've seen it completely transform how I manage my time. As a business owner, accurately tracking my team's hours and invoicing clients is essential and it has made that simple for me. The interface feels well laid out so I can easily keep an eye on billable hours, handle billing and finance details and pull useful insights about how my business operates. It's helped me spot workflow gaps and make data-driven choices to organize processes and boost productivity. Because of that, I regularly use it to reallocate resources and improve efficiency across projects. I would definitely recommend Traqq to any business owner who wants to get a better handle on time usage and run their operations more effectively.

Cons

While I think it is a solid time-tracking and invoicing solution, I do feel it could benefit from some upgrades. There are a few areas where polishing features and adding refinements would make the experience smoother and more powerful for day-to-day use.

“Lets me identify faulty equipment

Pros

Thanks to the reporting feature, I can quickly identify when equipment has a fault that reduces its productivity, enabling me to act promptly and resolve problems efficiently right away. I can also change the counter to suit our needs, choosing between automatic updates or making manual adjustments as necessary.

Cons

Now I prefer working more independently without rigid location limits so I would appreciate mobile monitoring to keep track of things when I'm on the move, constantly available.

“Monitors work hours of employees

Pros

I found it really easy to get started and begin tracking. It helped me tally how many hours my employees put in, even when they're working remotely and I could monitor what tasks they were doing throughout the day.

Cons

A big improvement would be better integration options. If they added a way to export or directly sort payroll, it would organize my workflow a lot.

“Has an offline tracking feature

Pros

This is a solid time-tracking tool for my team that gives me strong oversight. I can manage everyone with ease and generate clear reports whenever I need them. What I like most is the offline time-tracking capability, since it lets me continue recording hours even when my internet drops and doesn't lose any data.

Cons

The main downside I notice is the limited integrations. I wish the app could connect directly with other software we use because integrating it with our existing tools would organize workflows and reduce manual data transfer.

“Excellent for monitoring progress

Pros

It has been a huge help for keeping tabs on team progress, uncovering where training is required, organizing our operational workflows and even giving the team a pat on the back when we hit our goals. I can easily see how projects are advancing and step in when needed to make sure deliverables stay on track.

Cons

I'd love for them to offer a dedicated mobile app, since being able to check on the team from any phone or tablet would be really handy. Remote team members are often on the move so having mobile access to monitor them would make things much more convenient.

“Great for collaboration

Pros

At Nimbl Inc, where I work on website upkeep and graphic design, we frequently exchange ideas and request feedback by taking screenshots, sending short recordings to one another and annotating them together in real time and I find that workflow absolutely amazing.

Cons

I noticed that several features available in the Mac version aren't present here.

“Helps employees manage their time

Pros

I find this software extremely useful. Our employees are learning to develop self-discipline and manage their own time more effectively through it.

Cons

Getting around it is very simple and I've found there are plenty of tutorials that clearly explain how to use it.

“Easy to set up

Pros

What I really like about it is how simple the deployment process is. My team was up and running in no time and having a dedicated personal account manager provided outstanding, hands-on support throughout.

Cons

One thing I wish they did better is offering more powerful integrations. If they also built a native payroll feature to process payments directly, it would really organize our whole workflow.

“Brilliant ethical tracking feature

Pros

It's strongest point is its ethical tracking feature. It's a smart solution for both managers and staff, letting us respect employees' privacy while keeping accountability efficient.

Cons

I'd say the ethical tracking is admirable but I wish there were options to customize it for certain specific occasions.

“Lets me manage my team

Pros

Its wonderful managing my team with this tool. I can oversee everyone at once and quickly check each person's performance metrics.

Cons

Although I rely on it for accurate time tracking, it can't entirely stand in for a full project management system and I wish it included more features for handling projects.

“Friendly layout

Pros

The user-friendly interface and easy-to-understand layout have genuinely simplified the way we track time and its anti-cheat detection creates a culture of openness, trust and integrity.

Cons

I wish there were a mobile app and support for Linux because currently neither a mobile version nor a Linux client is available.

“Love the tracking features

Pros

I'm really liking the tracking features. The customization options offer a degree of flexibility that works well for projects of any size.

Cons

If it included a few additional customization choices, I'd consider it superior to every rival.

“Simplifies time management

Pros

Traqq has made it easier for me to manage my time and set task priorities. I appreciate how customizable the app is, letting it bend to my particular requirements without effort.

Cons

I find limited integrations with other software frustrating. If it included a built-in payroll option, handling payments would become much simpler for me.

“I love its work pattern tracking!

Pros

The thing that I liked most about the application was its ability to let me keep a check on my work patterns. As a result, this allowed me to do some self-analysis. This applications feature allowed me to check my most productive hours. This has enabled me to concentrate on the more difficult tasks and divide my time accordingly. Moreover, I was highly impressed by the user-friendliness of the software, as I was able to get a grip on the entire application after only 10 minutes of navigating through it. Hence, I would highly recommend this application to others as well.

Cons

The only red flag that I noticed about the application was when one of the employers from the company removed their employee time by deleting it. Initially, I was not able to figure it out because I thought that there might be a glitch in the software, but I realized this when it started happening repeatedly. I would wonder why they were deleting a period after seeing that. However, the issue is not deleting the employee timings, but rather the absence of those screenshots, which makes it difficult for me to keep track of the employees. I would prefer to have access to those screenshots.

“Traqq is an employee-friendly time tracking software

Pros

I was pleasantly surprised at how simple it is to become acquainted with the software and its various capabilities. I loved how the content in the screenshots the app generates is blurred, so if you need to check anything private or send a message, youre safe. I also discovered that if you operate a business and want to track how each person is performing on a specific project, you can do so by looking at their percentage of involvement. Another nice benefit for business owners is that they can see how much time their employees spend on each website or app, even if they are doing it on a second monitor, preventing employee cheating.

Cons

Even though the design is rather intuitive, having it presented over a shared screen made it very simple to get started. Users who do not have that choice may benefit from a tutorial. It would also be wonderful to have more language options. Other than that, I really don’t have a quarrel with the software; it has served me and my team extremely well. I just hope they keep improving the software and adding new features to it. Thanks again, Traqq, for being a trustworthy companion.

“Traqq is a very powerful software for people who work in the realm of human resource management

Pros

As an HR expert, I oversee a variety of responsibilities for the company, including keeping a watch on independent contractors. Traqq allows me to easily track the activity of all of our freelancers who are on the same platform. I have fast access to all critical information and utilize it when evaluating the performance of a freelancer, which is all safely saved on the site. The platform is extremely straightforward to use, with basic tab navigation. I enjoy their Team Analysis and Reporting tool because it shows me how many hours our freelancers have worked and calculates their earnings based on the hours. They have worked for us.

Cons

To be honest, I havent found anything about the software that I dont like. Although Im looking forward to seeing more features in the future, Im quite satisfied with the software, and Ive recommended it to other HR professionals that work with freelancers. It´s been a great help for me and my team so far. I think were going to stick with the software for the long term and see what new features and functionality it’ll offer us in the near future.

“Traqq is a reliable and complete employee time tracking solution

Pros

At my company, they take screenshots of the employees PC as they are working to provide information about the behavior. What I loved about this is that they share a somewhat blurred version of the screenshot with employers, giving a clear picture of what the employee is doing without invading the persons privacy. They also provide brief movies so that the activity can be viewed in greater detail if necessary. This, I believe, demonstrates Traqqs attention to detail with this service. The platform has practically all the functionality I had envisioned. I am pleased that they created Traqq.

Cons

There are no drawbacks, only areas for improvement. For example, it lacks a mobile app version, which is remarkable given that practically all desktop software now has mobile versions. Second, employees can erase photos they have taken, which I believe is worthless because these can be retrieved by the corporation or HR in any case.