Food Production, 11-50 employees
Less than 6 months
“Simplifies everything”
Pros
Utrakk makes it easy to track actions and record breakages, showing how long repairs or replacements take. So it is much clearer for everyone in our team now to follow and stay on top of things.
Cons
I do not have any issues but you need to take the time to get familiar with the system.
Rating Distribution
Ease of use
10
Value for money
2
Customer Support
10
Functionality
10
Retail, 51-100 employees
Less than 6 months
“Makes my job simple”
Pros
For me, this tool helps keep me up to date on all the tasks and actions I need to monitor.
Cons
Honestly I have not noticed any drawbacks so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, 101-500 employees
Less than a year
“Had an amazing experience”
Pros
It is very easy to use, quite simple and comes with plenty of useful built in tools. Overall I would say it is a good tool.
Cons
I feel like it would be helpful to create dividers for meetings based on the meeting agenda.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Textiles, 101-500 employees
More than a year
“Easy to use and built to perform”
Pros
Utrakk is a user friendly tool that is easy to access and use. Tracking and configuring are simple for everyone. Plus it integrates with Outlook to update calendars, generates shift reports for the right people and makes team communication smoother. The action tracking tool is easy to use and lets us extract data. Also there are plenty of helpful training resources and responses to questions are quick. I would say with the right setup it is easy to share necessary information with collaborators improving communication and boosting performance.
Cons
One thing I noticed is that some of the information in certain dashboards is occasionally incorrect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Automotive, 51-100 employees
Less than a year
“Helps me with my daily tasks”
Pros
The checklists for tracking meetings and supervision rounds are really helpful and effective. Overall they make staying organized and on top of tasks much easier for us.
Cons
No downsides as I am just looking forward to being able to use the tool on Android.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
International Trade and Development, 51-100 employees
Less than a year
“Packed with the best features”
Pros
Tracking follow ups by date and priority is simple and keeps everything organized, ensuring nothing gets overlooked by us.
Cons
I would say syncing calendars for everyone would be a great improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Warehousing, 51-100 employees
More than a year
“Works wonders for us”
Pros
The main advantage of Utrakk DMeS is its ability to integrate floor tour opportunities with the facilitation of improvement meetings. This helps avoid missing out on significant improvement opportunities.
Cons
Nothing to major but I think adding a simple Gantt chart in the future would improve the management of complex project progress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, 51-100 employees
Less than a year
“Pretty decent tool”
Pros
It tracks tasks, sets up projects and organizes meetings making everything easier to manage and stay on top of.
Cons
Some features are not very simple to understand but they work well once we have got the hang of them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9