ADDA Reviews

“Basic Functions Work, But Advanced Features Disappoint

Pros

Covers Basic Society Needs: Provides modules for accounting, billing, resident communication, and complaint management. Community-Focused Features: Includes notice boards, polls, and discussion forums to improve resident engagement. Payment Integration: Supports online maintenance fee payments through standard payment gateways.

Cons

Outdated User Interface: Navigation is not intuitive, making it difficult for committee members and residents to adapt quickly. Steep Learning Curve: Many features require additional training, which slows down adoption in larger communities. Limited Scalability: Works for smaller societies, but struggles with performance and customization in larger communities or townships. Frequent Glitches & Downtime: Users report bugs, sync delays, and occasional downtime that disrupt daily operations. Weak Reporting & Analytics: Reporting options are limited and lack flexibility, making audits and financial planning cumbersome. Customer Support Concerns: Response times are often slow, and resolutions are delayed, affecting trust and reliability. Not Future-Ready: Lacks automation, integrations, and compliance features compared to modern ERP solutions.

“Worst app for society ERP accounting

Pros

The platform allows societies to configure approval processes, role-based access, and workflows tailored to their unique needs.

Cons

The interface feels dated and unintuitive. Even simple tasks like viewing payment history or assigning roles can feel like a chore. Reaching ADDA’s support team can be frustrating. Tickets go unanswered, and escalations take days sometimes weeks to resolve.

“Over all feedback

Pros

Handling client data and accounts is easy to manage.

Cons

I can't use multiple adda accounts simultaneously in the same browser anymore, which was possible before.

“Raghunath Vihar CHSL

Pros

It's uncomplicated to use. Paying bills is a breeze, and the help desk interface is intuitive.

Cons

The support team needs to be more responsive. Sandhya has been instrumental in assisting our society team with product usage, configuring various features, and platform management.

“Adda Review

Pros

The interface and available options are clear and easy to grasp.

Cons

Expense tracker reports need to be sortable by date.

“Software is Verry good for Accounting

Pros

Financial reports are convenient, and auto-invoicing is effortless.

Cons

The support staff is excellent, and the product is highly beneficial for both end users and accountants.

“friendly app

Pros

The accounts section, especially the maintenance collection feature, could be more streamlined.

Cons

It would be helpful to add more options to the accounts section for easier access.

“Feedback on ADDA Tool Review

Pros

Support is reliable, and the structure for accounting and invoicing is effective. However, enhancements are needed in the bank and cash management sections.

Cons

Customization options need improvement, particularly in the bank and cash sections and for purchase request orders.

“Paradise CHS

Pros

The interface is intuitive, and the backend support is commendable.

Cons

There are limitations in features; changes are not feasible.

“Adda - Great community management App

Pros

Setting up the app is straightforward, and configuring the admin section is excellent with comprehensive documentation. The available support is also excellent.

Cons

The Gatekeeper app could provide more detailed information about check-in and check-out details within the app.

“Hassle free system

Pros

ADDA offers a simple and cost-effective ERP system available in the market. It streamlines payment monitoring and receipt handling with thorough audit-prepared reports.

Cons

So far, I haven't encountered any issues with ADDA.

“Not bad

Pros

It's intuitive, transparent, and maintains confidentiality.

Cons

Issues regarding page loading, logging out, bill formatting, reporting bugs, and managing ledgers need attention.

“Customer Review

Pros

It's user-friendly, reliable, and doesn't experience downtime or lag.

Cons

No issues have arisen so far.

“Missing Notification

Pros

ADDA is ad-free and boasts a clean, organized layout.

Cons

While visitor approval remains ADDA's core function, other features like expense management could be replaced with an Excel sheet, each with its pros and cons. Recently, notifications from ADDA have been inconsistent, some not received at all, others delayed or sporadic. I've raised these critical issues with the support team, but they've asked us to wait for a new release, which is unacceptable. Prompt notifications are crucial for security and social needs; delays could inconvenience residents and visitors alike.

“Perfect for Housing Society

Pros

It offers almost all features, also cost-wise.

Cons

The Gatekeeper application requires improvement, along with enhancements to certain reports.

“ADDA is a Great Software for Society Management

Pros

It's user-friendly and offers an efficient way to manage society accounts. The mobile app is beneficial for residents to check dues and make payments. It provides numerous reports for society management and auditing.

Cons

Enhancements needed include integrating more modern communication methods like WhatsApp, integrating with third-party payment providers such as Paytm or PhonePe, and improving Gatekeeper functionality to match competitors' offerings.

“RPAOA's perspective on ADDA usage

Pros

Once you get accustomed to its "look and feel," it becomes quite user-friendly. Initially, it might require some guidance, especially if you're unfamiliar with it. I haven't used any other apartment payment system for comparison.

Cons

In my two years using ADDA, there have been instances where invoices weren't generated on the set trigger date, requiring intervention from ADDA staff. Correcting erroneous entries quickly isn't straightforward either; I've had to seek assistance. I've also requested face-to-face sessions with the helpful ADDA official to discuss features with our team, but there seems to be reluctance on their part.

“Easy Effective

Pros

Installation is simple, it's user-friendly, and it enhances issue tracking and escalations. Auto-billing and payment receipts are efficient, along with guard patrolling.

Cons

I haven't fully explored the entire package yet, so I'll reserve my comments until then.

“Overall Review is good

Pros

Invoicing is straightforward, and customer support is responsive.

Cons

Customer support is prompt and efficiently resolves all queries in one go.

“Excellent experience of using adda

Pros

What stands out about Adda is its simplicity and ease of use.

Cons

One drawback of Adda is the absence of an integrated payment gateway.

“Customer Support is good

Pros

The ease of operation and simplicity make it easy to use.

Cons

Correcting errors in deposit allocation often requires support intervention.

“Adda makes property management hassle-free

Pros

Gate management and accounts handling are well-executed.

Cons

The subscription charges are high compared to similar products in the market, which may not seem justified.

“Mantri Serenity Apartment Owners' Welfare Association

Pros

It's easy to use, implement, and boasts an efficient support team.

Cons

Development seems lacking, with many basic finance features missing.

“Compatability

Pros

It's easy to use, seamlessly integrates with Mollak, and navigation is clear.

Cons

It doesn't seem sufficiently developed to meet industry standards, lacking many basic functionalities.

“Reliable, Transparent, and user friendly software.

Pros

The software is user-friendly, accessible, and offers transparency. Its standout feature is the minimal issues with Mollak integration.

Cons

The system frequently hangs during regular use and logs out automatically. There's also an error when retrieving receipts from the Mollak system.

“ADDA Review

Pros

The interfaces encourage users with their simplicity and user-friendly design.

Cons

I don't have any specific concerns at the moment. Wishing your team the best in further developing your product.

“ADDA Reviw

Pros

Considering its features, performance, and overall user experience, the software is intuitive and user-friendly.

Cons

There's a need for improvements in the Expense Tracker functionality.

“ADDA is one of the best service provider ( 5/5 Customer exllence )

Pros

The team here in UAE is highly active and supportive. They understand business requirements well, and the system is straightforward to use.

Cons

Some requested features are either missing or not applicable.

“ADDA Help Desk Management

Pros

I'm currently using the Help Desk Management, and it's running smoothly.

Cons

I haven't explored or applied these updates yet.

“None

Pros

Data entry and automatic calculations are seamless. It generates receipts and sends them automatically.

Cons

I have questions about updating the opening balance for the next year in accounting.

“Best accounting software

Pros

I value the ERP module and the financial management software.

Cons

The customer service support and chatbot are ineffective.

“Good

Pros

It's easy to create invoices and view the dues to be collected.

Cons

The overall due amount in the invoice confuses some residents.

“Good but little Complicated to understand

Pros

The invoicing feature and cloud-based functionality are excellent.

Cons

Understanding the process is difficult because it has many features.

“ADDA software review

Pros

Invoicing, accounting, and ease of use make it cost-effective.

Cons

Generating invoices for utility payments takes too long and needs improvement.

“Excellent Support System

Pros

Navigating and working within the system is simple, and the support is reliable.

Cons

No issues at the moment. For small apartments with fewer than 100 flats, does Gate work effectively?

“Good

Pros

This app is easy to grasp for users.

Cons

Visitor management needs enhancements for handling parcels and other deliveries.

“Adda app is good app for residential societies

Pros

Customer support is very good and usually fast.

Cons

I don't see any shortcomings in this app.

“Good apartment management software

Pros

Apartment Adda is an excellent platform for managing residential communities. It streamlines communication among residents, simplifies maintenance requests, and fosters a sense of community. The features for managing society finances and conducting polls are particularly useful. Overall, Apartment Adda has significantly improved our community living experience.

Cons

Customer service is slow to implement the needed changes.

“Adda implementation and features

Pros

It's easy to use and configure, with features well-suited for UAE.

Cons

Support, implementation, and team guidance need attention.

“Gated Security

Pros

They provide gated security and good HR services.

Cons

It's a good program, but it's overly complex.

“Essential App for Apartment Residents

Pros

The best part of this app is that I no longer need to visit the maintenance office to pay bills or file complaint forms. It's very convenient to handle these tasks through the app. In ADDA, we can also book essential service providers like medicine, groceries, pest control, etc., which is very useful.

Cons

There's no option to pay rent online through this app. This feature should be added.

“ADDA Review

Pros

ADDA Security features include the ability to call from the gate to households without sharing phone numbers, an emergency panic button, and integration with biometric and RFID systems.

Cons

The mobile app should have all the functionalities of the web interface.

“Ease of use and customer support

Pros

The app is well-designed, covering all the daily needs of our society. ERP implementation has allowed us to fully automate our financial processes, which is very useful.

Cons

The initial setup period could be shortened.

“We are very satisfied with the product at the cost provided to us.

Pros

We've been using ADDA for almost six years now. The member invoicing module is very well-designed, providing quick resolutions to all issues in a residential complex, whether it's complaints, booking common facilities, or managing funds. The customer support is excellent, they respond immediately to any problems.

Cons

I used to dislike the app's UI, but the latest update introduced a very intuitive interface.