ADDA Reviews

“Basic Functions Work, But Advanced Features Disappoint

Pros

Covers Basic Society Needs: Provides modules for accounting, billing, resident communication, and complaint management. Community-Focused Features: Includes notice boards, polls, and discussion forums to improve resident engagement. Payment Integration: Supports online maintenance fee payments through standard payment gateways.

Cons

Outdated User Interface: Navigation is not intuitive, making it difficult for committee members and residents to adapt quickly. Steep Learning Curve: Many features require additional training, which slows down adoption in larger communities. Limited Scalability: Works for smaller societies, but struggles with performance and customization in larger communities or townships. Frequent Glitches & Downtime: Users report bugs, sync delays, and occasional downtime that disrupt daily operations. Weak Reporting & Analytics: Reporting options are limited and lack flexibility, making audits and financial planning cumbersome. Customer Support Concerns: Response times are often slow, and resolutions are delayed, affecting trust and reliability. Not Future-Ready: Lacks automation, integrations, and compliance features compared to modern ERP solutions.

“Worst app for society ERP accounting

Pros

The platform allows societies to configure approval processes, role-based access, and workflows tailored to their unique needs.

Cons

The interface feels dated and unintuitive. Even simple tasks like viewing payment history or assigning roles can feel like a chore. Reaching ADDA’s support team can be frustrating. Tickets go unanswered, and escalations take days sometimes weeks to resolve.

“Over all feedback

Pros

Handling client data and accounts is easy to manage.

Cons

I can't use multiple adda accounts simultaneously in the same browser anymore, which was possible before.

“Raghunath Vihar CHSL

Pros

It's uncomplicated to use. Paying bills is a breeze, and the help desk interface is intuitive.

Cons

The support team needs to be more responsive. Sandhya has been instrumental in assisting our society team with product usage, configuring various features, and platform management.

“Adda Review

Pros

The interface and available options are clear and easy to grasp.

Cons

Expense tracker reports need to be sortable by date.

“Software is Verry good for Accounting

Pros

Financial reports are convenient, and auto-invoicing is effortless.

Cons

The support staff is excellent, and the product is highly beneficial for both end users and accountants.

“friendly app

Pros

The accounts section, especially the maintenance collection feature, could be more streamlined.

Cons

It would be helpful to add more options to the accounts section for easier access.

“Feedback on ADDA Tool Review

Pros

Support is reliable, and the structure for accounting and invoicing is effective. However, enhancements are needed in the bank and cash management sections.

Cons

Customization options need improvement, particularly in the bank and cash sections and for purchase request orders.

“Paradise CHS

Pros

The interface is intuitive, and the backend support is commendable.

Cons

There are limitations in features; changes are not feasible.

“Adda - Great community management App

Pros

Setting up the app is straightforward, and configuring the admin section is excellent with comprehensive documentation. The available support is also excellent.

Cons

The Gatekeeper app could provide more detailed information about check-in and check-out details within the app.

“Hassle free system

Pros

ADDA offers a simple and cost-effective ERP system available in the market. It streamlines payment monitoring and receipt handling with thorough audit-prepared reports.

Cons

So far, I haven't encountered any issues with ADDA.

“Not bad

Pros

It's intuitive, transparent, and maintains confidentiality.

Cons

Issues regarding page loading, logging out, bill formatting, reporting bugs, and managing ledgers need attention.

“Customer Review

Pros

It's user-friendly, reliable, and doesn't experience downtime or lag.

Cons

No issues have arisen so far.

“Missing Notification

Pros

ADDA is ad-free and boasts a clean, organized layout.

Cons

While visitor approval remains ADDA's core function, other features like expense management could be replaced with an Excel sheet, each with its pros and cons. Recently, notifications from ADDA have been inconsistent, some not received at all, others delayed or sporadic. I've raised these critical issues with the support team, but they've asked us to wait for a new release, which is unacceptable. Prompt notifications are crucial for security and social needs; delays could inconvenience residents and visitors alike.

“Perfect for Housing Society

Pros

It offers almost all features, also cost-wise.

Cons

The Gatekeeper application requires improvement, along with enhancements to certain reports.

“ADDA is a Great Software for Society Management

Pros

It's user-friendly and offers an efficient way to manage society accounts. The mobile app is beneficial for residents to check dues and make payments. It provides numerous reports for society management and auditing.

Cons

Enhancements needed include integrating more modern communication methods like WhatsApp, integrating with third-party payment providers such as Paytm or PhonePe, and improving Gatekeeper functionality to match competitors' offerings.

“RPAOA's perspective on ADDA usage

Pros

Once you get accustomed to its "look and feel," it becomes quite user-friendly. Initially, it might require some guidance, especially if you're unfamiliar with it. I haven't used any other apartment payment system for comparison.

Cons

In my two years using ADDA, there have been instances where invoices weren't generated on the set trigger date, requiring intervention from ADDA staff. Correcting erroneous entries quickly isn't straightforward either; I've had to seek assistance. I've also requested face-to-face sessions with the helpful ADDA official to discuss features with our team, but there seems to be reluctance on their part.

“Easy Effective

Pros

Installation is simple, it's user-friendly, and it enhances issue tracking and escalations. Auto-billing and payment receipts are efficient, along with guard patrolling.

Cons

I haven't fully explored the entire package yet, so I'll reserve my comments until then.

“Overall Review is good

Pros

Invoicing is straightforward, and customer support is responsive.

Cons

Customer support is prompt and efficiently resolves all queries in one go.

“Excellent experience of using adda

Pros

What stands out about Adda is its simplicity and ease of use.

Cons

One drawback of Adda is the absence of an integrated payment gateway.