Real Estate, 1-10 employees
More than a year
“Evolving features”
Pros
Every day we really value how attentive the customer support team is and how quickly they respond. Its features are also constantly improving and that ongoing development is essential for our business.
Cons
At times a few points that feel very important to our business are not taken into account such as the scheduling for cross selling partners.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than a year
“flexible setup for every case”
Pros
Customizable setup is a real strong point since it can be adapted to pretty much any business scenario and specific operational need.
Cons
Connection to the distribution portal is a weak spot. This module also comes with very limited support and guidance which makes it harder to handle properly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Real Estate, 1-10 employees
Less than a year
“Frustrating and outdated setup”
Pros
At first the monthly price sounded appealing and the promise of launch support, ongoing follow up and simple daily use really convinced me. Unfortunately that is not how it turned out at all.
Cons
On mobile it is not responsive at all which is unacceptable for a company that has been around for more than 10 years. The interface is complicated and not user friendly and even essential daily tasks in short term rentals require too many clicks or going back and forth constantly. The email templates sent to clients are poorly designed often include incorrect information and look amateurish rather than professional for this industry. Listings published through this channel are almost invisible on platforms for example appearing in a language other than French. Support tickets are pointless with either no response or answers that do not solve anything. It is also impossible to manage teams such as service providers or cleaning staff.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Hospitality, 11-50 employees
More than a year
“Nice interface”
Pros
Really simple to work with, with lots of customization options available. The interface is clean and enjoyable to use.
Cons
It does come at a high price especially when all of the modules are enabled.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Quick Learning and Helpful Team”
Pros
Getting started was quick, managing everything is easy and the team is really pleasant to work with.
Cons
The accounting and cleaning tools don't really match what we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oil & Energy, 1-10 employees
Less than 6 months
“versatile channels”
Pros
A very useful piece of software. The onboarding process was very simple and the Channel Manager offers a good variety of channels.
Cons
At the moment we don't have any complaints. We'll see how it goes later on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 1-10 employees
Less than a year
“More efficient management”
Pros
It has helped improve the entire company management process.
Cons
A few tools still feel underdeveloped even though they have the potential to be very useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10