Avantio

Pros

After five years with this software our account manager has been the only person who has truly paid attention to what we needed. Reservations were not syncing properly from the portals into this, invoicing had not been set up correctly from the beginning and settlements were showing up incorrectly. In all the time we have been with the platform nobody had really stopped to help us and make everything work the way it should. A representative has spent many hours and many video calls with me explaining everything and getting the whole system up and running properly. He did not stop until it was resolved. He is an outstanding professional and I sincerely hope the company recognizes that because employees with that level of dedication are very rare.

Cons

I have been with this platform since January 2020 and up to today (December 12 2025) no one had managed to solve the issues I was having with invoicing and accounting (no one had shown real interest in doing so). One of their representatives has been the only person who actually helped me fix the problem. He invested a huge amount of time to get it sorted out and thanks to him I will continue using this software. I truly believe the company should value the excellent work he does with our account. Since he started working with us he has helped with an exceptional level of commitment and as a business owner I believe good employees deserve to be recognized. That is exactly why I wanted to leave these words here: to acknowledge the quality of his work.

Pros

Keeping several properties organized across multiple channels is much more manageable with it especially having everything brought together in one centralized calendar.

Cons

A few booking details still don't sync across every portal but the team behind this platform has shown they're willing to address those gaps in future updates.

Pros

At first glance the platform feels fairly complete when it comes to features (a channel manager, booking engine, website integration and an owner area all included). The onboarding team was attentive and quick to respond throughout the set up and there are plenty of features that can be genuinely useful for smaller operators.

Cons

My biggest issue is with the accounting and settlement logic because it simply can't be adjusted to fit my requirements. For a medium sized company handling 35 properties the system does not generate accurate owner statements and forces us to rely on manual work in Excel or other external software. That really defeats the purpose of paying for an all in one solution. Given the high activation costs I was expecting something much more complete.