Building Stack Reviews

“good features but glitchy

Pros

Keeping every conversation with a tenant in one place has been really helpful. It makes communication simple and gives us a clear record to refer back to especially when we need proof that maintenance communication happened and the work was completed.

Cons

Using the software hasn't felt very user friendly and there have been quite a few glitches and changes since we started using it in the business. Tasks like adding or removing tenants and roommates also take more time than they should.

“Easy information sharing

Pros

It lets us share building information worldwide whenever we need to which is really convenient.

Cons

The payment fees are too high and more tenants have started paying by e-transfer instead.

“User-friendly onboarding experience

Pros

Onboarding with this software was very easy for our staff. The team adapted to it quickly including people who aren't used to working with this kind of technology every day. The navigation feels simple and the overall layout isn't too overwhelming for new users which made training much simpler.

Cons

It's a little hard to point to major downsides because Building Stack is still evolving while we use it. When we share suggestions or ideas for improvements, the support team passes them along and we're pleased to watch how the portal continues to develop.

“all-in-one property tool

Pros

Using it on both my phone and laptop has been really effective. It makes handling multiple units much simpler, whether I'm out and about or working from the office. The website side is useful too and that's what made the full package so attractive to me. Being able to list and advertise vacant units across multiple sites from a single advert is a huge plus.

Cons

I've only been on the platform for a few months but up to this point I honestly haven't run into any problems which has been excellent.

“amazing software!

Pros

I really appreciate that it's been designed specifically for the Canadian property management industry.

Cons

I'd prefer it to have a standalone application process that's separate from the credit check process.

“Marketing tools that save time

Pros

Most of my work is in the marketing platform and the biggest advantage it gives me day to day is having multiple ad sites managed from one place. With a single click I can update an apartment price across 6 or 7 websites like Kijiji, Kangalou and Walkscore. The layout is also fairly simple and the tabs and overall design are polished enough for a new user to understand quickly.

Cons

One issue is that pages can be a bit slow to load since it usually takes a few seconds each time they open. On the marketing side, it can also be frustrating that some changes take more than 12 hours to appear on different ad sites such as Kijiji.

“well-organized platform

Pros

This platform has been very user friendly. Any time something comes up, the support team is quick to step in and help resolve it. The app is laid out really well so finding what I need is simple. It has also made employee communication much more manageable.

Cons

I really do not have any cons to mention. I have not run into any problems with the application up to this point.