BuildingLink Reviews
9 Reviews
Overall Rating
3.3
9 Reviews
Rating Distribution
5
(1)
4
(3)
3
(4)
2
(0)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.3
9 Reviews
Rating Distribution
5
(1)
4
(3)
3
(4)
2
(0)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Industry
Provider Size
Time Used
Best for maintenance and reservations tracking
Best for maintenance and reservations tracking
Pros
When it comes to the software, we mostly utilized the maintenance and reservations features. Its incredibly transparent and every action is recorded, ensuring that nothing can be easily deleted.
Cons
The software feels outdated and lacks a modern interface. There are more advanced alternatives available.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
Miri
Real Estate, 11-50 employees
More than a year
Aug 06, 2022
Disappointed Board Member
Disappointed Board Member
Pros
The management company fee covered the inclusion of the software.
Cons
Implementing it was difficult, and the user experience feels outdated.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Al
Real Estate, 11-50 employees
Less than a year
Feb 04, 2022
It is an average program.
It is an average program.
Pros
Building Link is not the most intuitive, but it serves our purposes. Many of our residents struggle with using BuildingLink and I believe the mobile app is the main issue.
Cons
Sometimes, the software crashes unexpectedly, and residents struggle to submit maintenance requests.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Mackenzie
Real Estate, 51-100 employees
More than a year
Oct 05, 2021
A system that could be great with the right vision
A system that could be great with the right vision
Pros
In terms of its foundation I believe BuildingLink is robust. The underlying data structures and business logic make sense, giving the impression that this product has been developed with a solid foundation.
Cons
Aesthetically, I can't understand why they haven't given the web and mobile app a major overhaul. Both appear significantly outdated and cumbersome to navigate. A web designer could easily address this through UX changes, so I'm uncertain why it's still an issue. In terms of customization, while it's understandable that the software can't do everything, it should at least allow users to add custom pages. For instance, I would love to create a customized "wiki" style page or pages for introductions and announcements. Additionally, it would be beneficial if I could embed third-party services for payment processing, utility lookup, voting, or violation tracking. The lack of any violation management system is a significant drawback for HOA/COA use cases and should be prioritized. As for email messaging, it's clunky and needs improvement. Lastly, enabling custom user types requires support involvement, but it would be more convenient if admins could create these types themselves.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Elie
Hospitality, 1-10 employees
Less than a year
Jun 08, 2021
Don't know what other options are out there
Don't know what other options are out there
Pros
BuildingLink consolidates everything in one place, including announcements, employee directory, and marketplace. It's also straightforward to navigate.
Cons
The user interface leaves much to be desired, and by "much" I mean this site appears to have received its most recent update at least a decade ago.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Justine
Real Estate, 1-10 employees
More than a year
Sep 13, 2020
Residents Encyclopedia
Residents Encyclopedia
Pros
Building Link is an excellent resource for tenant related information, directory and bulletin boards. It provides an effortless way to connect tenants and share relevant information.
Cons
The systems homepage could use an upgrade as it looks outdated and overloaded with excessive visuals and clip art.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 51-100 employees
More than a year
Nov 15, 2019
BuildingLink Review
BuildingLink Review
Pros
I appreciate the ease of searching through the search bar. Whenever I am looking for something specific, I can simply input the relevant details and find what I need.
Cons
This application is severely outdated, lacking the potential it could have. Its design doesn't match current standards.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
N/A, 51-100 employees
Less than 6 months
Jul 16, 2019
Customized for Communities
Customized for Communities
Pros
The MarketPlace posting feature facilitates connections and interactions with neighbors effortlessly. It's fantastic for exchanging tips, selling furniture, and more.
Cons
The system designed for our community is old and outdated, reminiscent of a portal from the late 90s.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
N/A, 1-10 employees
Less than a year
Apr 27, 2019
We use BuildingLink at our office condo
We use BuildingLink at our office condo
Pros
The web based platform makes it convenient to access from both phones and computers. Being able to easily book amenities and issue parking passes simplifies life significantly.
Cons
Overall, I do not have any complaints about the product but the interface appears somewhat clunky and outdated.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Babak
N/A, N/A employees
Less than a year
Oct 02, 2017
Filters
Best for maintenance and reservations tracking
Best for maintenance and reservations tracking
Pros
When it comes to the software, we mostly utilized the maintenance and reservations features. Its incredibly transparent and every action is recorded, ensuring that nothing can be easily deleted.
Cons
The software feels outdated and lacks a modern interface. There are more advanced alternatives available.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
Miri
Real Estate, 11-50 employees
More than a year
Aug 06, 2022
Disappointed Board Member
Disappointed Board Member
Pros
The management company fee covered the inclusion of the software.
Cons
Implementing it was difficult, and the user experience feels outdated.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Al
Real Estate, 11-50 employees
Less than a year
Feb 04, 2022
It is an average program.
It is an average program.
Pros
Building Link is not the most intuitive, but it serves our purposes. Many of our residents struggle with using BuildingLink and I believe the mobile app is the main issue.
Cons
Sometimes, the software crashes unexpectedly, and residents struggle to submit maintenance requests.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Mackenzie
Real Estate, 51-100 employees
More than a year
Oct 05, 2021
A system that could be great with the right vision
A system that could be great with the right vision
Pros
In terms of its foundation I believe BuildingLink is robust. The underlying data structures and business logic make sense, giving the impression that this product has been developed with a solid foundation.
Cons
Aesthetically, I can't understand why they haven't given the web and mobile app a major overhaul. Both appear significantly outdated and cumbersome to navigate. A web designer could easily address this through UX changes, so I'm uncertain why it's still an issue. In terms of customization, while it's understandable that the software can't do everything, it should at least allow users to add custom pages. For instance, I would love to create a customized "wiki" style page or pages for introductions and announcements. Additionally, it would be beneficial if I could embed third-party services for payment processing, utility lookup, voting, or violation tracking. The lack of any violation management system is a significant drawback for HOA/COA use cases and should be prioritized. As for email messaging, it's clunky and needs improvement. Lastly, enabling custom user types requires support involvement, but it would be more convenient if admins could create these types themselves.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Elie
Hospitality, 1-10 employees
Less than a year
Jun 08, 2021
Don't know what other options are out there
Don't know what other options are out there
Pros
BuildingLink consolidates everything in one place, including announcements, employee directory, and marketplace. It's also straightforward to navigate.
Cons
The user interface leaves much to be desired, and by "much" I mean this site appears to have received its most recent update at least a decade ago.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Justine
Real Estate, 1-10 employees
More than a year
Sep 13, 2020
Residents Encyclopedia
Residents Encyclopedia
Pros
Building Link is an excellent resource for tenant related information, directory and bulletin boards. It provides an effortless way to connect tenants and share relevant information.
Cons
The systems homepage could use an upgrade as it looks outdated and overloaded with excessive visuals and clip art.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 51-100 employees
More than a year
Nov 15, 2019
BuildingLink Review
BuildingLink Review
Pros
I appreciate the ease of searching through the search bar. Whenever I am looking for something specific, I can simply input the relevant details and find what I need.
Cons
This application is severely outdated, lacking the potential it could have. Its design doesn't match current standards.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
N/A, 51-100 employees
Less than 6 months
Jul 16, 2019
Customized for Communities
Customized for Communities
Pros
The MarketPlace posting feature facilitates connections and interactions with neighbors effortlessly. It's fantastic for exchanging tips, selling furniture, and more.
Cons
The system designed for our community is old and outdated, reminiscent of a portal from the late 90s.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
N/A, 1-10 employees
Less than a year
Apr 27, 2019
We use BuildingLink at our office condo
We use BuildingLink at our office condo
Pros
The web based platform makes it convenient to access from both phones and computers. Being able to easily book amenities and issue parking passes simplifies life significantly.
Cons
Overall, I do not have any complaints about the product but the interface appears somewhat clunky and outdated.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Babak
N/A, N/A employees
Less than a year
Oct 02, 2017