BuildingLink

Best for maintenance and reservations tracking

Pros

When it comes to the software, we mostly utilized the maintenance and reservations features. Its incredibly transparent and every action is recorded, ensuring that nothing can be easily deleted.

Cons

The software feels outdated and lacks a modern interface. There are more advanced alternatives available.

Disappointed Board Member

Pros

The management company fee covered the inclusion of the software.

Cons

Implementing it was difficult, and the user experience feels outdated.

It is an average program.

Pros

Building Link is not the most intuitive, but it serves our purposes. Many of our residents struggle with using BuildingLink and I believe the mobile app is the main issue.

Cons

Sometimes, the software crashes unexpectedly, and residents struggle to submit maintenance requests.

A system that could be great with the right vision

Pros

In terms of its foundation I believe BuildingLink is robust. The underlying data structures and business logic make sense, giving the impression that this product has been developed with a solid foundation.

Cons

Aesthetically, I can't understand why they haven't given the web and mobile app a major overhaul. Both appear significantly outdated and cumbersome to navigate. A web designer could easily address this through UX changes, so I'm uncertain why it's still an issue. In terms of customization, while it's understandable that the software can't do everything, it should at least allow users to add custom pages. For instance, I would love to create a customized "wiki" style page or pages for introductions and announcements. Additionally, it would be beneficial if I could embed third-party services for payment processing, utility lookup, voting, or violation tracking. The lack of any violation management system is a significant drawback for HOA/COA use cases and should be prioritized. As for email messaging, it's clunky and needs improvement. Lastly, enabling custom user types requires support involvement, but it would be more convenient if admins could create these types themselves.

Don't know what other options are out there

Pros

BuildingLink consolidates everything in one place, including announcements, employee directory, and marketplace. It's also straightforward to navigate.

Cons

The user interface leaves much to be desired, and by "much" I mean this site appears to have received its most recent update at least a decade ago.

Residents Encyclopedia

Pros

Building Link is an excellent resource for tenant related information, directory and bulletin boards. It provides an effortless way to connect tenants and share relevant information.

Cons

The systems homepage could use an upgrade as it looks outdated and overloaded with excessive visuals and clip art.

BuildingLink Review

Pros

I appreciate the ease of searching through the search bar. Whenever I am looking for something specific, I can simply input the relevant details and find what I need.

Cons

This application is severely outdated, lacking the potential it could have. Its design doesn't match current standards.

Customized for Communities

Pros

The MarketPlace posting feature facilitates connections and interactions with neighbors effortlessly. It's fantastic for exchanging tips, selling furniture, and more.

Cons

The system designed for our community is old and outdated, reminiscent of a portal from the late 90s.

We use BuildingLink at our office condo

Pros

The web based platform makes it convenient to access from both phones and computers. Being able to easily book amenities and issue parking passes simplifies life significantly.

Cons

Overall, I do not have any complaints about the product but the interface appears somewhat clunky and outdated.