CINC Reviews

“CINC review

Pros

The follow-up features and AI capabilities offered by CINC are truly exceptional and unmatched by any other platform I've come across. Additionally, the mobile app is incredibly powerful yet user-friendly.

Cons

The outdated front-end design needs to allow for customization. Additionally, the platform's cost is higher than most alternatives.

“A year with Cinc

Pros

Navigating the system is incredibly easy, and the support provided is outstanding. It's evident that this company genuinely cares about my business and ensuring my satisfaction with their product.

Cons

Some features were not adequately explained to me during the initial setup.

“Great real estate CRM

Pros

Managing leads and applying plans is seamless and user-friendly.

Cons

I wish there was a search function to find clients based on keywords.

“Review for RE

Pros

The ease of use and the labeling system, along with the ability to make calls directly from the app, are highly convenient.

Cons

The AI functionality is inconsistent and confusing to activate.

“CINCs Decline

Pros

I absolutely loved everything about CINC during the first 4-5 years. I enthusiastically endorse it during presentations, which I do 5-10 times a year. The return on investment we've experienced has been exceptional.

Cons

There are constant issues and glitches that arise. Currently, the "favorites" feature is not functioning, the map search fails to find several properties, and the dialer crashes at least five times a day. Furthermore, the "search" feature for notes has been removed, and I receive frequent complaints from leads about system malfunctions.

“Best CRM I've ever used

Pros

The industry-leading Lead Generation capabilities, consistent performance, and effortless usability of CINC are unparalleled. The cost per lead and the dependability of their system are crucial to my business, and I can fully trust them to deliver. Managing the database, reminders, notes, and all essential lead statistics/data is not a hassle anymore as everything is visible, easily accessible, and just a click away. If you're not using it, you're missing out.

Cons

At the brokerage level, it lacks certain features, which prompted us to adopt a second CRM. We don't have marketing templates for printables, nor a place to store documents or training videos for our agents. It's not designed as an all-in-one system, but rather as a powerful sales tool. It excels in that aspect, though.

“Over 5 year user of CINC

Pros

Over the past 5 years, our real estate company has relied on CINC to drive our business forward. The platform's ease of use, customer database, and the strong relationship we've built with our account manager have made it our exclusive choice for managing our operations.

Cons

One drawback is the ongoing increase in costs, and the AI feature is not as refined as we desire.

“not as good as it once was.

Pros

It's effortless to see and communicate with both clients and potential clients.

Cons

Over time, the quality of leads has significantly declined.

“Worth the cost

Pros

I adore the lead generation functionality. Customizing the spending and receiving viable leads is fantastic. The website was tailor-made for my target demographic.

Cons

The AI isn't my favorite, as it can sometimes deter leads due to being triggered by numerous interactions with the site. However, it can be disabled if necessary.

“CINC is an example of a Real Estate CRM done right

Pros

The pre-set saved filters enable us to help our agents identify who they need to follow up with and emphasize the importance of reminders. The insightful analytics, such as email usage time and login frequency, provide valuable data points. Importing our entire database into this CRM streamlines our communications. The customer service department is incredibly helpful and responsive.

Cons

Setting up the autotracks can be a bit confusing and appears somewhat outdated, especially if you're unfamiliar with the process.

“Good lead system for Real Estate

Pros

The CRM offers great flexibility and is easy to use.

Cons

The system's cost is a concern, especially considering the current slow market, and now it's increasing.

“Cinc Review

Pros

It's incredibly user-friendly, and I love how customizable the platform is.

Cons

It's not possible to delete dead or trashed leads, and there's no obvious indication when a lead provides a bad name.

“Great employees at CINC

Pros

The leads we acquire through the ads have been precisely on target.

Cons

The CRM is challenging to navigate and lacks the user-friendliness of Boomtown.

“CINC as a CRM for Real Estate Professionals

Pros

Compared to other tools and CRMs I've used in the past, I appreciate how straightforward it is to use. I've tried CRMs powered by SalesForce (didn't like), Nutshell (loved), and Delta (hated).

Cons

It would be beneficial to have the ability to delete, suspend, or archive contacts that are no longer relevant.

“Best lead generation platform

Pros

I receive real-time calls from serious buyers, which gives me the opportunity to offer my real estate services.

Cons

Most of the time, my calls are answered by answering machines.

“Review for CINC

Pros

The layout is intuitive and easy to navigate, allowing me to quickly search for properties linked to the MLS.

Cons

I wish the system would send me reminders, and it would be great to have AI that automatically follows up with leads.

“CINC Review

Pros

What impresses me most about CINC is the multitude of ways leads can be categorized and classified. The options are virtually limitless.

Cons

Honestly, I can't think of anything negative. However, a potential future concern would be moving towards an AI-generated central operating system. I believe the human factor is still essential, and relying solely on an automated system can be detrimental. Consider this criticism preemptive, even if it may not materialize.

“CInc is great but

Pros

CINC excels in lead capture, and the interface format is superb.

Cons

The video deployment and website feel outdated, lagging behind by ten years.

“Need more space in text section

Pros

CINC is an excellent product, and I do receive a lot of leads, some good and some useless. Many leads provide an incorrect email address but leave a phone number. It would be great to send more than a brief text message perhaps an attached ad or a photo through the CINC app but unfortunately, that's not possible. It's frustrating. I have to exit the app and send it using my own phone number, which defeats the purpose of staying within the app, in my opinion.

Cons

The texting option lacks sufficient space to send a comprehensive message to anyone.

“Long Time User

Pros

I value the capability to set alerts for reaching out to leads and organizing appointments.

Cons

It's frustrating that I can't export this CRM to the specific one used by my company.