CINC Reviews
Total 64 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars22%
3
Stars6%
2
Stars6%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
hailey
Real Estate, 1-10 employees
More than a year
“was good has gone downhill
Pros
The convenience of usage, the exceptional customer service, and the responsiveness of my account representative are commendable.
Cons
The leads provided are of subpar quality, and the platform's performance is declining.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
8
Functionality
6
Marie
Real Estate, 51-100 employees
More than a year
“Fantastic for Follow Up
Pros
The reminders, calendar, and the ability to track the prospect's interactions are valuable features.
Cons
There's a limitation of attaching only up to 10 properties in an email.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dianne
Real Estate, 101-500 employees
Less than a year
“CINC lead usage
Pros
I really enjoy collaborating with clients who are sincerely interested in purchasing or selling and depend on my support.
Cons
I encounter leads with fake or invalid email addresses and phone numbers, making it difficult for me to assist them.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
10
Functionality
10
Preeti
Real Estate, 1-10 employees
Less than a year
“One of the Good CRM's Out there for Realtors
Pros
The overall CRM is impressive, intuitive, and packed with excellent functionalities.
Cons
It's slightly pricier compared to other CRM systems available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darius
Real Estate, 1-10 employees
Less than 6 months
“I changed companies took my business into my own hands with cinc
Pros
I've never encountered a lead engine that generates such a substantial flow of potential clients like CINC does. It was quite astonishing at first.
Cons
Utilizing home pulse is not possible within the system as an agent; instead, I have to act as a lead to access the home value feature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Timothy
Real Estate, 101-500 employees
More than a year
“CINC Rocks!
Pros
The communication and support provided by the team are exceptional.
Cons
There's nothing significant to mention. Previously, I would have mentioned the leads that turned out to be non-leads, but now they are filtering out such leads.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Real Estate, 11-50 employees
More than a year
“Great Company, Great Service
Pros
The service is outstanding, and considering the price, the product is truly remarkable.
Cons
Some lead territories are not functioning properly, although it's not a fault on their part.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elica
Real Estate, 51-100 employees
More than a year
“Cinc review
Pros
The dialer templates and the ability to schedule appointments are very convenient, especially when viewing leads online.
Cons
The cost is high, and the leads are of poor quality. Additionally, there are too many browser-related issues and follow-up problems.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
John
Real Estate, 51-100 employees
Less than a year
“Cinc or stink
Pros
There is nothing that I can pinpoint as a negative aspect.
Cons
It's not user-friendly at all, and there's excessive administrative oversight.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
6
Functionality
4
Dhanwant
Real Estate, 1-10 employees
More than a year
“Overall good
Pros
This advanced CRM incorporates the latest features tailored for real estate professionals.
Cons
The monthly fixed cost is extremely expensive, especially for Canadian users due to the USD currency conversion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alasha
Real Estate, 11-50 employees
Less than a year
“CINC Review
Pros
The system is user-friendly, allowing me to track which leads have been contacted and receive automatic property alerts.
Cons
There's nothing that I dislike about CINC. Overall, I find it quite good!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janet
Real Estate, 11-50 employees
More than a year
“CINC survey 6.2024
Pros
I can easily set up clients to view homes, and other than that, there's nothing specific that comes to mind.
Cons
The cost and the quality of the leads are the main drawbacks. The prospects are interested in viewing homes, but they don't actually need or want one.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
8
Mohammad
Real Estate, 500+ employees
Less than a year
“Great CRM Platform
Pros
CINC is excellent for organizing my leads, ensuring that nobody is forgotten about.
Cons
It would be great if there was a way to navigate to different pages while scrolling through leads. Currently, I have to click the arrow multiple times to resume where I left off. Having page numbers or a "jump to page 10" option would be fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stephanie
Real Estate, 1-10 employees
More than a year
“Cinc moderate user
Pros
The lead information and the speed of lead follow-up are exceptional.
Cons
We receive an excessive number of Cinc University emails. It would be beneficial if the sales team could share best practices or advice based on what works for different individuals. Perhaps dedicating a week to daily tips on labeling, effective scripts, and other system features we may not be utilizing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ron
Real Estate, 11-50 employees
More than a year
“Ron's review
Pros
The ease of use, the functionality, and the seamless mobile experience are highly appreciated.
Cons
After applying filters and dialing on your phone, CINC usually resets to the first name on the filter, instead of returning to the last person I called.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jason
Real Estate, 500+ employees
Less than a year
“My Review of CINC
Pros
CINC excels in lead capture, lead filtering, autotracking, AI integration, ease of use, and overall functionality.
Cons
I wish the CRM component was more comprehensive, encompassing a wider range of email campaigns and options for customer sorting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle
Real Estate, 1-10 employees
More than a year
“User Friendly!
Pros
The system is easy to navigate and effectively keeps track of all my clients.
Cons
There's nothing that I don't like about the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cassandra
Real Estate, 11-50 employees
More than a year
“Overall thoughts on cinc
Pros
I appreciate how CINC tracks leads when utilizing the website, which significantly improves my conversion rate. It's also user-friendly for both me and the leads, resulting in higher conversion rates.
Cons
Many leads have incorrect contact details, including faulty phone numbers and emails, yet we still have to pay for those leads.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Amy
Real Estate, 1-10 employees
More than a year
“For a Real Estate Team of 8+
Pros
CINC offers excellent contact management, the ability to export notes, landing pages within the website, customizable lead filtering options, the ability to save and share filters within the team, and effective PPC marketing options with a positive return on investment.
Cons
The cost can be burdensome for smaller teams or those who don't plan on scaling up to 50 agents.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Sonya
Real Estate, 11-50 employees
More than a year
“CINC review
Pros
The exceptional customer service is truly remarkable. Whenever I contact them, I am greeted by friendly agents who are kind and always eager to assist. If they don't have an immediate answer, they promptly investigate and provide a solution. I have never been disappointed, and the wait times are minimal!
Cons
At times, the dialer encounters periods of unavailability, and the connectivity often suffers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10