Total 64 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

22%

3

Stars

6%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

H

hailey

Real Estate, 1-10 employees

More than a year

2.0
June 2024

was good has gone downhill

Pros

The convenience of usage, the exceptional customer service, and the responsiveness of my account representative are commendable.

Cons

The leads provided are of subpar quality, and the platform's performance is declining.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

8

Functionality

6

M

Marie

Real Estate, 51-100 employees

More than a year

5.0
June 2024

Fantastic for Follow Up

Pros

The reminders, calendar, and the ability to track the prospect's interactions are valuable features.

Cons

There's a limitation of attaching only up to 10 properties in an email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Dianne

Real Estate, 101-500 employees

Less than a year

4.0
June 2024

CINC lead usage

Pros

I really enjoy collaborating with clients who are sincerely interested in purchasing or selling and depend on my support.

Cons

I encounter leads with fake or invalid email addresses and phone numbers, making it difficult for me to assist them.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

10

Functionality

10

P

Preeti

Real Estate, 1-10 employees

Less than a year

5.0
June 2024

One of the Good CRM's Out there for Realtors

Pros

The overall CRM is impressive, intuitive, and packed with excellent functionalities.

Cons

It's slightly pricier compared to other CRM systems available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Darius

Real Estate, 1-10 employees

Less than 6 months

5.0
June 2024

I changed companies took my business into my own hands with cinc

Pros

I've never encountered a lead engine that generates such a substantial flow of potential clients like CINC does. It was quite astonishing at first.

Cons

Utilizing home pulse is not possible within the system as an agent; instead, I have to act as a lead to access the home value feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

T

Timothy

Real Estate, 101-500 employees

More than a year

5.0
June 2024

CINC Rocks!

Pros

The communication and support provided by the team are exceptional.

Cons

There's nothing significant to mention. Previously, I would have mentioned the leads that turned out to be non-leads, but now they are filtering out such leads.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joel

Real Estate, 11-50 employees

More than a year

5.0
June 2024

Great Company, Great Service

Pros

The service is outstanding, and considering the price, the product is truly remarkable.

Cons

Some lead territories are not functioning properly, although it's not a fault on their part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elica

Real Estate, 51-100 employees

More than a year

3.0
June 2024

Cinc review

Pros

The dialer templates and the ability to schedule appointments are very convenient, especially when viewing leads online.

Cons

The cost is high, and the leads are of poor quality. Additionally, there are too many browser-related issues and follow-up problems.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

J

John

Real Estate, 51-100 employees

Less than a year

2.0
June 2024

Cinc or stink

Pros

There is nothing that I can pinpoint as a negative aspect.

Cons

It's not user-friendly at all, and there's excessive administrative oversight.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

6

Functionality

4

D

Dhanwant

Real Estate, 1-10 employees

More than a year

5.0
June 2024

Overall good

Pros

This advanced CRM incorporates the latest features tailored for real estate professionals.

Cons

The monthly fixed cost is extremely expensive, especially for Canadian users due to the USD currency conversion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alasha

Real Estate, 11-50 employees

Less than a year

5.0
June 2024

CINC Review

Pros

The system is user-friendly, allowing me to track which leads have been contacted and receive automatic property alerts.

Cons

There's nothing that I dislike about CINC. Overall, I find it quite good!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Janet

Real Estate, 11-50 employees

More than a year

4.0
June 2024

CINC survey 6.2024

Pros

I can easily set up clients to view homes, and other than that, there's nothing specific that comes to mind.

Cons

The cost and the quality of the leads are the main drawbacks. The prospects are interested in viewing homes, but they don't actually need or want one.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

8

M

Mohammad

Real Estate, 500+ employees

Less than a year

4.0
June 2024

Great CRM Platform

Pros

CINC is excellent for organizing my leads, ensuring that nobody is forgotten about.

Cons

It would be great if there was a way to navigate to different pages while scrolling through leads. Currently, I have to click the arrow multiple times to resume where I left off. Having page numbers or a "jump to page 10" option would be fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Stephanie

Real Estate, 1-10 employees

More than a year

4.0
June 2024

Cinc moderate user

Pros

The lead information and the speed of lead follow-up are exceptional.

Cons

We receive an excessive number of Cinc University emails. It would be beneficial if the sales team could share best practices or advice based on what works for different individuals. Perhaps dedicating a week to daily tips on labeling, effective scripts, and other system features we may not be utilizing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Ron

Real Estate, 11-50 employees

More than a year

5.0
June 2024

Ron's review

Pros

The ease of use, the functionality, and the seamless mobile experience are highly appreciated.

Cons

After applying filters and dialing on your phone, CINC usually resets to the first name on the filter, instead of returning to the last person I called.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

Jason

Real Estate, 500+ employees

Less than a year

5.0
June 2024

My Review of CINC

Pros

CINC excels in lead capture, lead filtering, autotracking, AI integration, ease of use, and overall functionality.

Cons

I wish the CRM component was more comprehensive, encompassing a wider range of email campaigns and options for customer sorting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Danielle

Real Estate, 1-10 employees

More than a year

5.0
June 2024

User Friendly!

Pros

The system is easy to navigate and effectively keeps track of all my clients.

Cons

There's nothing that I don't like about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Cassandra

Real Estate, 11-50 employees

More than a year

4.0
June 2024

Overall thoughts on cinc

Pros

I appreciate how CINC tracks leads when utilizing the website, which significantly improves my conversion rate. It's also user-friendly for both me and the leads, resulting in higher conversion rates.

Cons

Many leads have incorrect contact details, including faulty phone numbers and emails, yet we still have to pay for those leads.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Amy

Real Estate, 1-10 employees

More than a year

5.0
June 2024

For a Real Estate Team of 8+

Pros

CINC offers excellent contact management, the ability to export notes, landing pages within the website, customizable lead filtering options, the ability to save and share filters within the team, and effective PPC marketing options with a positive return on investment.

Cons

The cost can be burdensome for smaller teams or those who don't plan on scaling up to 50 agents.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

S

Sonya

Real Estate, 11-50 employees

More than a year

4.0
June 2024

CINC review

Pros

The exceptional customer service is truly remarkable. Whenever I contact them, I am greeted by friendly agents who are kind and always eager to assist. If they don't have an immediate answer, they promptly investigate and provide a solution. I have never been disappointed, and the wait times are minimal!

Cons

At times, the dialer encounters periods of unavailability, and the connectivity often suffers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10