CINC Reviews

“was good has gone downhill

Pros

The convenience of usage, the exceptional customer service, and the responsiveness of my account representative are commendable.

Cons

The leads provided are of subpar quality, and the platform's performance is declining.

“Fantastic for Follow Up

Pros

The reminders, calendar, and the ability to track the prospect's interactions are valuable features.

Cons

There's a limitation of attaching only up to 10 properties in an email.

“CINC lead usage

Pros

I really enjoy collaborating with clients who are sincerely interested in purchasing or selling and depend on my support.

Cons

I encounter leads with fake or invalid email addresses and phone numbers, making it difficult for me to assist them.

“One of the Good CRM's Out there for Realtors

Pros

The overall CRM is impressive, intuitive, and packed with excellent functionalities.

Cons

It's slightly pricier compared to other CRM systems available.

“I changed companies took my business into my own hands with cinc

Pros

I've never encountered a lead engine that generates such a substantial flow of potential clients like CINC does. It was quite astonishing at first.

Cons

Utilizing home pulse is not possible within the system as an agent; instead, I have to act as a lead to access the home value feature.

“CINC Rocks!

Pros

The communication and support provided by the team are exceptional.

Cons

There's nothing significant to mention. Previously, I would have mentioned the leads that turned out to be non-leads, but now they are filtering out such leads.

“Great Company, Great Service

Pros

The service is outstanding, and considering the price, the product is truly remarkable.

Cons

Some lead territories are not functioning properly, although it's not a fault on their part.

“Cinc review

Pros

The dialer templates and the ability to schedule appointments are very convenient, especially when viewing leads online.

Cons

The cost is high, and the leads are of poor quality. Additionally, there are too many browser-related issues and follow-up problems.

“Cinc or stink

Pros

There is nothing that I can pinpoint as a negative aspect.

Cons

It's not user-friendly at all, and there's excessive administrative oversight.

“Overall good

Pros

This advanced CRM incorporates the latest features tailored for real estate professionals.

Cons

The monthly fixed cost is extremely expensive, especially for Canadian users due to the USD currency conversion.

“CINC Review

Pros

The system is user-friendly, allowing me to track which leads have been contacted and receive automatic property alerts.

Cons

There's nothing that I dislike about CINC. Overall, I find it quite good!

“CINC survey 6.2024

Pros

I can easily set up clients to view homes, and other than that, there's nothing specific that comes to mind.

Cons

The cost and the quality of the leads are the main drawbacks. The prospects are interested in viewing homes, but they don't actually need or want one.

“Great CRM Platform

Pros

CINC is excellent for organizing my leads, ensuring that nobody is forgotten about.

Cons

It would be great if there was a way to navigate to different pages while scrolling through leads. Currently, I have to click the arrow multiple times to resume where I left off. Having page numbers or a "jump to page 10" option would be fantastic.

“Cinc moderate user

Pros

The lead information and the speed of lead follow-up are exceptional.

Cons

We receive an excessive number of Cinc University emails. It would be beneficial if the sales team could share best practices or advice based on what works for different individuals. Perhaps dedicating a week to daily tips on labeling, effective scripts, and other system features we may not be utilizing.

“Ron's review

Pros

The ease of use, the functionality, and the seamless mobile experience are highly appreciated.

Cons

After applying filters and dialing on your phone, CINC usually resets to the first name on the filter, instead of returning to the last person I called.

“My Review of CINC

Pros

CINC excels in lead capture, lead filtering, autotracking, AI integration, ease of use, and overall functionality.

Cons

I wish the CRM component was more comprehensive, encompassing a wider range of email campaigns and options for customer sorting.

“User Friendly!

Pros

The system is easy to navigate and effectively keeps track of all my clients.

Cons

There's nothing that I don't like about the platform.

“Overall thoughts on cinc

Pros

I appreciate how CINC tracks leads when utilizing the website, which significantly improves my conversion rate. It's also user-friendly for both me and the leads, resulting in higher conversion rates.

Cons

Many leads have incorrect contact details, including faulty phone numbers and emails, yet we still have to pay for those leads.

“For a Real Estate Team of 8+

Pros

CINC offers excellent contact management, the ability to export notes, landing pages within the website, customizable lead filtering options, the ability to save and share filters within the team, and effective PPC marketing options with a positive return on investment.

Cons

The cost can be burdensome for smaller teams or those who don't plan on scaling up to 50 agents.

“CINC review

Pros

The exceptional customer service is truly remarkable. Whenever I contact them, I am greeted by friendly agents who are kind and always eager to assist. If they don't have an immediate answer, they promptly investigate and provide a solution. I have never been disappointed, and the wait times are minimal!

Cons

At times, the dialer encounters periods of unavailability, and the connectivity often suffers.

“CINC review

Pros

The follow-up features and AI capabilities offered by CINC are truly exceptional and unmatched by any other platform I've come across. Additionally, the mobile app is incredibly powerful yet user-friendly.

Cons

The outdated front-end design needs to allow for customization. Additionally, the platform's cost is higher than most alternatives.

“A year with Cinc

Pros

Navigating the system is incredibly easy, and the support provided is outstanding. It's evident that this company genuinely cares about my business and ensuring my satisfaction with their product.

Cons

Some features were not adequately explained to me during the initial setup.

“Great real estate CRM

Pros

Managing leads and applying plans is seamless and user-friendly.

Cons

I wish there was a search function to find clients based on keywords.

“Review for RE

Pros

The ease of use and the labeling system, along with the ability to make calls directly from the app, are highly convenient.

Cons

The AI functionality is inconsistent and confusing to activate.

“CINCs Decline

Pros

I absolutely loved everything about CINC during the first 4-5 years. I enthusiastically endorse it during presentations, which I do 5-10 times a year. The return on investment we've experienced has been exceptional.

Cons

There are constant issues and glitches that arise. Currently, the "favorites" feature is not functioning, the map search fails to find several properties, and the dialer crashes at least five times a day. Furthermore, the "search" feature for notes has been removed, and I receive frequent complaints from leads about system malfunctions.

“Best CRM I've ever used

Pros

The industry-leading Lead Generation capabilities, consistent performance, and effortless usability of CINC are unparalleled. The cost per lead and the dependability of their system are crucial to my business, and I can fully trust them to deliver. Managing the database, reminders, notes, and all essential lead statistics/data is not a hassle anymore as everything is visible, easily accessible, and just a click away. If you're not using it, you're missing out.

Cons

At the brokerage level, it lacks certain features, which prompted us to adopt a second CRM. We don't have marketing templates for printables, nor a place to store documents or training videos for our agents. It's not designed as an all-in-one system, but rather as a powerful sales tool. It excels in that aspect, though.

“Over 5 year user of CINC

Pros

Over the past 5 years, our real estate company has relied on CINC to drive our business forward. The platform's ease of use, customer database, and the strong relationship we've built with our account manager have made it our exclusive choice for managing our operations.

Cons

One drawback is the ongoing increase in costs, and the AI feature is not as refined as we desire.

“not as good as it once was.

Pros

It's effortless to see and communicate with both clients and potential clients.

Cons

Over time, the quality of leads has significantly declined.

“Worth the cost

Pros

I adore the lead generation functionality. Customizing the spending and receiving viable leads is fantastic. The website was tailor-made for my target demographic.

Cons

The AI isn't my favorite, as it can sometimes deter leads due to being triggered by numerous interactions with the site. However, it can be disabled if necessary.

“CINC is an example of a Real Estate CRM done right

Pros

The pre-set saved filters enable us to help our agents identify who they need to follow up with and emphasize the importance of reminders. The insightful analytics, such as email usage time and login frequency, provide valuable data points. Importing our entire database into this CRM streamlines our communications. The customer service department is incredibly helpful and responsive.

Cons

Setting up the autotracks can be a bit confusing and appears somewhat outdated, especially if you're unfamiliar with the process.

“Good lead system for Real Estate

Pros

The CRM offers great flexibility and is easy to use.

Cons

The system's cost is a concern, especially considering the current slow market, and now it's increasing.

“Cinc Review

Pros

It's incredibly user-friendly, and I love how customizable the platform is.

Cons

It's not possible to delete dead or trashed leads, and there's no obvious indication when a lead provides a bad name.

“Great employees at CINC

Pros

The leads we acquire through the ads have been precisely on target.

Cons

The CRM is challenging to navigate and lacks the user-friendliness of Boomtown.

“CINC as a CRM for Real Estate Professionals

Pros

Compared to other tools and CRMs I've used in the past, I appreciate how straightforward it is to use. I've tried CRMs powered by SalesForce (didn't like), Nutshell (loved), and Delta (hated).

Cons

It would be beneficial to have the ability to delete, suspend, or archive contacts that are no longer relevant.

“Best lead generation platform

Pros

I receive real-time calls from serious buyers, which gives me the opportunity to offer my real estate services.

Cons

Most of the time, my calls are answered by answering machines.

“Review for CINC

Pros

The layout is intuitive and easy to navigate, allowing me to quickly search for properties linked to the MLS.

Cons

I wish the system would send me reminders, and it would be great to have AI that automatically follows up with leads.

“CINC Review

Pros

What impresses me most about CINC is the multitude of ways leads can be categorized and classified. The options are virtually limitless.

Cons

Honestly, I can't think of anything negative. However, a potential future concern would be moving towards an AI-generated central operating system. I believe the human factor is still essential, and relying solely on an automated system can be detrimental. Consider this criticism preemptive, even if it may not materialize.

“CInc is great but

Pros

CINC excels in lead capture, and the interface format is superb.

Cons

The video deployment and website feel outdated, lagging behind by ten years.

“Need more space in text section

Pros

CINC is an excellent product, and I do receive a lot of leads, some good and some useless. Many leads provide an incorrect email address but leave a phone number. It would be great to send more than a brief text message perhaps an attached ad or a photo through the CINC app but unfortunately, that's not possible. It's frustrating. I have to exit the app and send it using my own phone number, which defeats the purpose of staying within the app, in my opinion.

Cons

The texting option lacks sufficient space to send a comprehensive message to anyone.

“Long Time User

Pros

I value the capability to set alerts for reaching out to leads and organizing appointments.

Cons

It's frustrating that I can't export this CRM to the specific one used by my company.

“CINC Transacts

Pros

It's like an excel sheet on steroids, providing comprehensive information in an ever-changing market.

Cons

I enjoy everything about it and discover new ways to utilize it every day.

“hi hi hi hi

Pros

The system is fairly intuitive, and new features are frequently introduced.

Cons

Around half of the leads turn out to be ineffective, but CINC is working on improving the verification process, which is beneficial.

“A very thorough product.

Pros

The number of features available is truly impressive. It can accomplish a great deal.

Cons

When I'm using it, I sometimes feel overwhelmed. It seems to offer too many functionalities.

“Very disappointed on the whole

Pros

The CRM functionality of CINC is solid, and it's relatively easy to track leads and communication.

Cons

The leads I receive are mostly unproductive. I invested in the CINC program to boost my business, but all it has done is drain over $1300 per month from my business.

“My Daily Must-Have System

Pros

CINC's comprehensive platform allows me to elevate my business. With it, nothing falls through the cracks when it comes to managing my contacts.

Cons

It would be great to have a larger video library, and the holiday communications are underwhelming. The Spanish ones, in particular, are terrible and should be written by someone with exceptional command of Spanish.

“Cinc Review

Pros

It's an incredibly robust and comprehensive program, far superior to using an Excel spreadsheet or any other options I've explored.

Cons

It's both a negative and a positive: the program is continually updated and improved. However, you need to stay on top of these upgrades to make the most of the program.

“Cinc review

Pros

It provides a cool and interactive way to engage with clients on a consistent daily basis.

Cons

Dealing with wrong numbers and incorrect information is frustrating and hinders the connection process.

“Consistent CINC User

Pros

The best thing about CINC is how effortlessly it can be utilized. From inputting initial leads to implementing a systematic and automated follow-up plan after closing, every step is tracked, to-dos are provided, and nothing gets overlooked.

Cons

The two aspects I like the least about CINC are the inability to attach or receive images and videos.

“Homest feedback

Pros

The website has an appealing look and feel, and the CRM is the best I've encountered among several options.

Cons

The costs are too high compared to the conversion rate. It doesn't provide a 10x return or anything close.

“Review for cinc

Pros

The value and quality of leads provided by CINC are astounding. Additionally, their support system is exceptional, especially if you can find a representative you get along well with. It feels like dealing with a family-owned business!

Cons

Some features change without prior notice, and I've had a negative experience with a couple of representatives who showed little care.