Total 64 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

22%

3

Stars

6%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

E

Eric

Real Estate, 1-10 employees

More than a year

5.0
June 2024

CINC Transacts

Pros

It's like an excel sheet on steroids, providing comprehensive information in an ever-changing market.

Cons

I enjoy everything about it and discover new ways to utilize it every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

kim

Real Estate, 1-10 employees

More than a year

5.0
June 2024

hi hi hi hi

Pros

The system is fairly intuitive, and new features are frequently introduced.

Cons

Around half of the leads turn out to be ineffective, but CINC is working on improving the verification process, which is beneficial.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

G

Grant

Real Estate, 1-10 employees

More than a year

4.0
June 2024

A very thorough product.

Pros

The number of features available is truly impressive. It can accomplish a great deal.

Cons

When I'm using it, I sometimes feel overwhelmed. It seems to offer too many functionalities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

W

Warrick

Real Estate, 11-50 employees

Less than a year

2.0
June 2024

Very disappointed on the whole

Pros

The CRM functionality of CINC is solid, and it's relatively easy to track leads and communication.

Cons

The leads I receive are mostly unproductive. I invested in the CINC program to boost my business, but all it has done is drain over $1300 per month from my business.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

4

Functionality

6

J

Jacquelyn

Real Estate, 51-100 employees

More than a year

5.0
June 2024

My Daily Must-Have System

Pros

CINC's comprehensive platform allows me to elevate my business. With it, nothing falls through the cracks when it comes to managing my contacts.

Cons

It would be great to have a larger video library, and the holiday communications are underwhelming. The Spanish ones, in particular, are terrible and should be written by someone with exceptional command of Spanish.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

10

Functionality

8

R

rene

Real Estate, 1-10 employees

More than a year

5.0
June 2024

Cinc Review

Pros

It's an incredibly robust and comprehensive program, far superior to using an Excel spreadsheet or any other options I've explored.

Cons

It's both a negative and a positive: the program is continually updated and improved. However, you need to stay on top of these upgrades to make the most of the program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tristan

Real Estate, 1-10 employees

5.0
June 2024

Cinc review

Pros

It provides a cool and interactive way to engage with clients on a consistent daily basis.

Cons

Dealing with wrong numbers and incorrect information is frustrating and hinders the connection process.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

T

Timothy

Real Estate, 1-10 employees

More than a year

5.0
June 2024

Consistent CINC User

Pros

The best thing about CINC is how effortlessly it can be utilized. From inputting initial leads to implementing a systematic and automated follow-up plan after closing, every step is tracked, to-dos are provided, and nothing gets overlooked.

Cons

The two aspects I like the least about CINC are the inability to attach or receive images and videos.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Real Estate, 1-10 employees

More than a year

5.0
June 2024

Homest feedback

Pros

The website has an appealing look and feel, and the CRM is the best I've encountered among several options.

Cons

The costs are too high compared to the conversion rate. It doesn't provide a 10x return or anything close.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

J

Josie

Real Estate, 1-10 employees

More than a year

5.0
June 2024

Review for cinc

Pros

The value and quality of leads provided by CINC are astounding. Additionally, their support system is exceptional, especially if you can find a representative you get along well with. It feels like dealing with a family-owned business!

Cons

Some features change without prior notice, and I've had a negative experience with a couple of representatives who showed little care.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

R

Regina

Real Estate, 1-10 employees

Less than a year

5.0
June 2024

Ease of using

Pros

I value its capability to keep tabs on my clients and remind me when it's time to reach out to them.

Cons

Exporting correctly can be a challenge at times, and occasionally the data doesn't display properly on an Excel sheet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Julie

Real Estate, 11-50 employees

More than a year

5.0
June 2024

Great CRM system

Pros

The system sends email and text notifications to remind me about upcoming tasks.

Cons

If you're not the administrator, the branding of your information may not be fully personalized to you.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Trish

Real Estate, 11-50 employees

More than a year

5.0
June 2024

I love Cinc and My Rep!

Pros

To be honest, she's Customer support . She's the most exceptional lead representative we have. Absolutely incredible. She proactively reaches out whenever there's something new, genuinely cares about our success, and assists me whenever I have a question. She brings so much positivity to the power of the product. My experience with CINC has been enhanced just because of her.

Cons

I wish there were live lead call-ins. When leads call directly, we know they're more serious than someone who responds to a text or is simply bored and curious about a listing, never to be heard from again. Of course, that's the classic "some will, some won't, so what?" theory. Sales requires a thick skin.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

D

Debbie

Real Estate, 1-10 employees

More than a year

5.0
June 2024

Like having your own assistant.

Pros

The best aspect is the MLS feed directly to my website. It's user-friendly for any real estate professional.

Cons

Not all the necessary local MLS fields populate in the feed on my website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Real Estate, 11-50 employees

Less than a year

5.0
June 2024

A competitive advantage

Pros

It encompasses every feature I sought in a CRM, along with the most exceptional customer service team I've ever encountered in a CRM. Superior to KV Core, Command, Sierra, Liondesk, and others.

Cons

The CRM's depth can be overwhelming for someone new to the system and real estate terminology. Advanced users will appreciate it because it functions efficiently without unnecessary elements getting in the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Al

Real Estate, 11-50 employees

More than a year

5.0
June 2024

Long time Cinc user

Pros

The support is outstanding, and any issues are promptly addressed.

Cons

They offer an excessive number of platforms in each area.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

J

Jason

Real Estate, 1-10 employees

More than a year

3.0
June 2024

Mixed Experiences

Pros

The lead capturing is outstanding. Having the ability to text, call, or email within a single platform is perfect for adapting to each lead's preferred communication method. The behavioral messaging feature is highly beneficial, though it's crucial to customize it to align with your business.

Cons

The app has undergone numerous updates, most of which enhance its appearance but diminish its functionality. It's challenging to use the app and quickly access what you need to do on any given day without spending time adjusting filters. Whether on desktop or the app, scheduling reminders for leads isn't easy because the calendar often defaults to past dates, requiring constant attention from the user. Prioritizing tasks and reminders in your daily list isn't possible, resulting in the need to scroll up and down to find the next most important item. Selecting multiple leads for communication often requires selecting them multiple times after paging through, as they inexplicably become unselected. Essentially, it's a powerful program that demands caution when using it and an acceptance that functionality may degrade with updates.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

N

Nameer

Real Estate, 11-50 employees

More than a year

4.0
June 2024

CINC Review

Pros

Its functionality, ease of use, and assistance in organizing my leads are commendable.

Cons

Sometimes calls abruptly drop when I'm conducting a lead calling campaign.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

B

Barb

Real Estate, 11-50 employees

More than a year

4.0
June 2024

CINC for Real Estate

Pros

It provides us with a plethora of easy-to-use leads and greatly assists in lead tracking.

Cons

I would like the ability to read labels in a record when there are several (more than 3) by hovering over the "more" option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Diane

Real Estate, 500+ employees

More than a year

5.0
June 2024

Review of CINC

Pros

I value the leads and the capability to track what the consumers are looking at and how often they are online, among other features.

Cons

I could use more ideas on how to convert users into clients.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10