Condo Control Reviews

“Condo Control Review

Pros

As a property manager, having a user friendly software like Condo Control was crucial for us since we have many elderly residents who are not tech savvy. The user guide provided really helps both management and our residents in finding the information they need.

Cons

We have no complaints at the moment! We plan to expand our usage of Condo Control in the future.

“condo control review

Pros

I find the tenant portals, amenity bookings, and service requests to be extremely convenient.

Cons

Dealing with customer service to resolve issues can be incredibly frustrating.

“Condo Control is an Absolutely vital resource

Pros

Condo Control is a versatile and efficient tool that simplifies and streamlines a lot of our office work.

Cons

Occasionally, it can be glitchy and lacks a few features that would enhance its usefulness.

“Property Management Software with the bells and whistles

Pros

Out of the two other popular management software I tried, Condo Control stands out as the most affordable, easy to use, and packed with great features.

Cons

There were two drawbacks: 1) Under the "Announcement" section, the subject title had a character limit. Update: This issue was resolved, and now subject titles can be longer to accommodate the title and dates. 2) Under the "Announcement" section, it wasn't possible to upload a notice in picture format in the message section. Update: Thank you for enabling this feature to work!

“Condo Control Review

Pros

The range of features available for use is impressive.

Cons

The only minor complaint is having to manually search for street addresses in the building and unit files.

“Head Concierge

Pros

I appreciate the ease of use and the variety of features provided. The data correction and archive features are particularly helpful, even when items are deleted from the main screen. Additionally, the perfect layout of the screen enhances the user experience.

Cons

The search engine still needs improvement as it's not precise, especially when using keywords. For example, searching for "Unit 2104" should only yield residents from that specific unit, but it retrieves unrelated data.

“Condo Control Review.

Pros

Finding information within Condo Control is incredibly easy and convenient.

Cons

It's challenging to find information if it hasn't been uploaded.

“A must-have for both front and back operations in Condo Management!

Pros

Our Customer Success Manager is truly a superstar. I've worked with her for two different condominium corporations I manage, and she is always helpful in navigating our specific needs and suggesting modules that will benefit us. Overall, Condo Control itself is simplified and user friendly.

Cons

The purchase orders could be updated to be more "user-friendly" by allowing us to input product or service descriptions directly. Additionally, they unnecessarily print on two pages. I also recommend improving the process for inputting contractors/companies, as it's cumbersome to constantly import data from Excel without the ability to delete duplicates.

“General Review of Condo Control

Pros

The database tracking for owners and tenants is an invaluable feature.

Cons

There aren't many templates available for posting notices, and the existing ones are quite basic.

“Very user friendly

Pros

Condo Control provides a convenient way to place orders for keys, book amenities, and communicate with the property manager.

Cons

The icons could be clearer. I had to click on each one to find what I was looking for (although it wasn't a major issue).

“Easy-to-Use Interface

Pros

I appreciate the ease of use, even for beginners like me.

Cons

I believe there could be modifications to the storage options, allowing for multiple accounts.

“Life Saver for Condominium Managers

Pros

The ability to instantly communicate with residents has been well received, and the amenity bookings feature is a great tool!

Cons

As an admin user, I should have the ability to add Board Members to groups without creating new ones. Additionally, it would be helpful to update party room booking times before they are approved.

“Amazing

Pros

The customer support is really easy to reach and very helpful. Our dedicated representative is always there to assist, and even when we need to contact the support team, they are prompt in getting back to us.

Cons

In my experience, this is the best Condo portal I have used.

“An Overall Solid Product

Pros

Pros: The amenity section provides a calendar view for all amenities, eliminating the need to view each amenity calendar individually. It also stores frequent visitor information for parking passes, making it hassle free to create parking permits. The user interface is easy to navigate for administrators and users alike, setting it apart from other competitors. The customer service is quick and helpful.

Cons

The downside is that package entry must be done sequentially, and it doesn't allow logging multiple packages simultaneously.

“Features of CCC that Improve and Enhance the Management of Our Condominium Complex

Pros

Condo Control is very easy to set up and use. It offers great features that can be customized according to our needs. The user guides provided help our residents in using the software effectively.

Cons

So far, we haven't come across anything significant.

“Great service

Pros

I'm impressed by how fast Condo Control operates. I can log in and complete my tasks in no time.

Cons

Personally, I can't identify any drawbacks to using this.

“My best and most used application.

Pros

The organized database makes it quick and easy for me to find exactly what I'm looking for.

Cons

I'm not familiar with all the advanced features yet, but I'm enthusiastic about learning more.

“Easy to Use Property Management and Tenant Administrative Portal

Pros

Every function in Condo Control, from tenant administration to community announcements, budget and AGM package submissions, status certificate submissions, and store purchases, is easy to set up and use.

Cons

There is a need for improved templates for announcement postings.

“A Welcome Change for our Property

Pros

The aspect I appreciate the most about Condo Control is its consistent updates and responsiveness to user feedback. Our comments truly matter.

Cons

We are displeased that we can't edit past dates in the Amenity Booking. Aspects of our billing process are handled in arrears, and the inability to edit the booking locks us out.

“Compliments for [sensitive content hidden]

Pros

When I contacted Condo Control today, their support team provided exceptional service. They were patient, gave clear instructions, and resolved the issue promptly.

Cons

Today, I don't have anything relevant to share on this topic.