Karen
Hospitality, 11-50 employees
Less than 6 months
“Extremely easy to set up and use”
Pros
Although we have only been using Condo Control for a few weeks, we are already excited about the package control and communication capabilities of the software.
Cons
At this point, I haven't encountered any issues. The customer service team has done an excellent job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gurlal
Utilities, 500+ employees
More than a year
“Condo control - good experience”
Pros
Condo Control makes it easy to issue parking permits and review reports.
Cons
Sometimes, the software undergoes maintenance during regular working hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
10
Laura
Real Estate, 101-500 employees
Less than 6 months
“Great Customer Service”
Pros
The ease of use and the promptness of customer service response are major advantages of Condo Control.
Cons
Thus far, I haven't encountered any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrienne
Facilities Services, 1-10 employees
Less than a year
“Condo Control - use by HOA”
Pros
The unit list, announcements, and library features are the best for an HOA that provides services to its members.
Cons
The platform functions well, but it's not specifically tailored to HOAs. Many features are irrelevant to our HOA.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sincere
Real Estate, 51-100 employees
Less than a year
“Very cost-effective as easy to use”
Pros
There are numerous reasons why investing in Condo Control is worthwhile. It is easy to use, affordable, and has never let me down in the over a year that I've been using it.
Cons
It should be easier to access the online payment portal. It has been challenging to find it from the home page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh
Real Estate, 11-50 employees
Less than a year
“Very simple and easy yo use”
Pros
I found it incredibly friendly, and it allowed me to accomplish everything I needed within a single platform.
Cons
So far, I haven't faced any issues using the platform. The board members enjoy it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dharshan
Security and Investigations, 500+ employees
More than a year
“Great product”
Pros
It was convenient and straightforward to use. The interface was self explanatory.
Cons
Nothing comes to mind. We use it every day, and it's good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dragos
Commercial Real Estate, 11-50 employees
More than a year
“CC is great!”
Pros
Using it was a breeze. The support was exceptional. It offers a much wider range of functions compared to other providers.
Cons
None.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Romina
Non-Profit Organization Management, 101-500 employees
More than a year
“Very Good!”
Pros
It was extremely user friendly for both residents and property managers.
Cons
Nothing. Everything is great, and the pricing is very affordable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanpreet
Security and Investigations, 1-10 employees
Less than a year
“Condo control review”
Pros
It made everything easy to track and was straightforward to use.
Cons
Nowadays, the incident reports don't display the proper subject. Only the first three words are shown.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
arzhang
Security and Investigations, 51-100 employees
Less than a year
“user friendly”
Pros
The product was intuitive and effortlessly user friendly.
Cons
Sometimes it abruptly stops working.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Security and Investigations, 1-10 employees
Less than a year
“Condo Control is a must”
Pros
Resident list, shift log, incident reports, and parcel logs.
Cons
It's easy to use and implement. It's my go-to for anything related to the property. The Security Guard section is essential for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stuart
Security and Investigations, 101-500 employees
More than a year
“Reliable workhorse”
Pros
The software delivered on its promises without any unexpected surprises. Overall, it's reliable.
Cons
The interface can become confusing if the user performs unexpected actions. For example, if you scroll down too soon while making a staff log, the software gets stuck, and you can't scroll back up to close the window. You have to duplicate the window and close the original to continue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eunah
Furniture, 500+ employees
More than a year
“Handy dandy app for all aspects of condo living relaying messages pertinent to owners”
Pros
It's easy to use, requiring only a few steps. The communication is clear.
Cons
No major issues. Occasionally, the app and online functions differ, such as changing bookings being easier online than on the app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Giorgio
Security and Investigations, 500+ employees
More than a year
“Most user friendly software”
Pros
Operating it is really straightforward, without any complexity.
Cons
Personally, I wouldn't change anything. The software works perfectly as it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Aleksandra
Mining & Metals, 51-100 employees
More than a year
“Essential condo management tool”
Pros
It's highly efficient and a must have tool with multiple applications, especially in a condo environment where communication is vital.
Cons
I find direct messaging, email tracking, and calendar visibility to be convenient features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ripal
Security and Investigations, 500+ employees
Less than a year
“Best software!”
Pros
The ease of use is a major advantage for me as a user. I find all the features quite easily.
Cons
It would be great to have more options, like a dedicated tab for all the building's forms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Condo Control Easy to Use”
Pros
Condo Control is very user friendly and intuitive, allowing individuals to stay informed about their condo community in one convenient place. They can ask questions and provide answers to others within their community. Booking amenities is also a great help, especially during these pandemic times.
Cons
I can't think of anything that needs improvement. The system is highly intuitive, user-friendly, and easy to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bob
Security and Investigations, 500+ employees
More than a year
“Easy usage makes life easier to handle”
Pros
Entering parcels is a breeze with the multiple login pages, and searching for residents is quick and simple. Residents no longer have to wait idly to receive parcels or parking permits.
Cons
As a concierge and leader of a security guard team, the program delivers what it promises. I can easily log multiple parcels, generate parking permits, and set up new residents and owners in the database.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Oluwatoyin
Security and Investigations, 500+ employees
Less than a year
“Condo control use”
Pros
The product was superb to use, and it was very easy to understand.
Cons
Most of the features are quite straightforward and easy to comprehend.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
