Total 163 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

21%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

K

Karen

Hospitality, 11-50 employees

Less than 6 months

5.0
February 2023

Extremely easy to set up and use

Pros

Although we have only been using Condo Control for a few weeks, we are already excited about the package control and communication capabilities of the software.

Cons

At this point, I haven't encountered any issues. The customer service team has done an excellent job.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gurlal

Utilities, 500+ employees

More than a year

5.0
January 2023

Condo control - good experience

Pros

Condo Control makes it easy to issue parking permits and review reports.

Cons

Sometimes, the software undergoes maintenance during regular working hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

5

Functionality

10

L

Laura

Real Estate, 101-500 employees

Less than 6 months

5.0
December 2022

Great Customer Service

Pros

The ease of use and the promptness of customer service response are major advantages of Condo Control.

Cons

Thus far, I haven't encountered any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adrienne

Facilities Services, 1-10 employees

Less than a year

5.0
December 2022

Condo Control - use by HOA

Pros

The unit list, announcements, and library features are the best for an HOA that provides services to its members.

Cons

The platform functions well, but it's not specifically tailored to HOAs. Many features are irrelevant to our HOA.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sincere

Real Estate, 51-100 employees

Less than a year

5.0
November 2022

Very cost-effective as easy to use

Pros

There are numerous reasons why investing in Condo Control is worthwhile. It is easy to use, affordable, and has never let me down in the over a year that I've been using it.

Cons

It should be easier to access the online payment portal. It has been challenging to find it from the home page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josh

Real Estate, 11-50 employees

Less than a year

5.0
November 2022

Very simple and easy yo use

Pros

I found it incredibly friendly, and it allowed me to accomplish everything I needed within a single platform.

Cons

So far, I haven't faced any issues using the platform. The board members enjoy it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dharshan

Security and Investigations, 500+ employees

More than a year

5.0
September 2022

Great product

Pros

It was convenient and straightforward to use. The interface was self explanatory.

Cons

Nothing comes to mind. We use it every day, and it's good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dragos

Commercial Real Estate, 11-50 employees

More than a year

5.0
September 2022

CC is great!

Pros

Using it was a breeze. The support was exceptional. It offers a much wider range of functions compared to other providers.

Cons

None.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Romina

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
September 2022

Very Good!

Pros

It was extremely user friendly for both residents and property managers.

Cons

Nothing. Everything is great, and the pricing is very affordable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amanpreet

Security and Investigations, 1-10 employees

Less than a year

5.0
June 2022

Condo control review

Pros

It made everything easy to track and was straightforward to use.

Cons

Nowadays, the incident reports don't display the proper subject. Only the first three words are shown.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

arzhang

Security and Investigations, 51-100 employees

Less than a year

5.0
June 2022

user friendly

Pros

The product was intuitive and effortlessly user friendly.

Cons

Sometimes it abruptly stops working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Security and Investigations, 1-10 employees

Less than a year

5.0
June 2022

Condo Control is a must

Pros

Resident list, shift log, incident reports, and parcel logs.

Cons

It's easy to use and implement. It's my go-to for anything related to the property. The Security Guard section is essential for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stuart

Security and Investigations, 101-500 employees

More than a year

4.0
June 2022

Reliable workhorse

Pros

The software delivered on its promises without any unexpected surprises. Overall, it's reliable.

Cons

The interface can become confusing if the user performs unexpected actions. For example, if you scroll down too soon while making a staff log, the software gets stuck, and you can't scroll back up to close the window. You have to duplicate the window and close the original to continue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Eunah

Furniture, 500+ employees

More than a year

4.0
June 2022

Handy dandy app for all aspects of condo living relaying messages pertinent to owners

Pros

It's easy to use, requiring only a few steps. The communication is clear.

Cons

No major issues. Occasionally, the app and online functions differ, such as changing bookings being easier online than on the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

G

Giorgio

Security and Investigations, 500+ employees

More than a year

5.0
May 2022

Most user friendly software

Pros

Operating it is really straightforward, without any complexity.

Cons

Personally, I wouldn't change anything. The software works perfectly as it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Aleksandra

Mining & Metals, 51-100 employees

More than a year

5.0
May 2022

Essential condo management tool

Pros

It's highly efficient and a must have tool with multiple applications, especially in a condo environment where communication is vital.

Cons

I find direct messaging, email tracking, and calendar visibility to be convenient features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ripal

Security and Investigations, 500+ employees

Less than a year

5.0
May 2022

Best software!

Pros

The ease of use is a major advantage for me as a user. I find all the features quite easily.

Cons

It would be great to have more options, like a dedicated tab for all the building's forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
May 2022

Condo Control Easy to Use

Pros

Condo Control is very user friendly and intuitive, allowing individuals to stay informed about their condo community in one convenient place. They can ask questions and provide answers to others within their community. Booking amenities is also a great help, especially during these pandemic times.

Cons

I can't think of anything that needs improvement. The system is highly intuitive, user-friendly, and easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bob

Security and Investigations, 500+ employees

More than a year

5.0
May 2022

Easy usage makes life easier to handle

Pros

Entering parcels is a breeze with the multiple login pages, and searching for residents is quick and simple. Residents no longer have to wait idly to receive parcels or parking permits.

Cons

As a concierge and leader of a security guard team, the program delivers what it promises. I can easily log multiple parcels, generate parking permits, and set up new residents and owners in the database.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

O

Oluwatoyin

Security and Investigations, 500+ employees

Less than a year

5.0
May 2022

Condo control use

Pros

The product was superb to use, and it was very easy to understand.

Cons

Most of the features are quite straightforward and easy to comprehend.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10