softwareCONDO CONTROL Reviews
163 Reviews
Overall Rating
4.7
163 Reviews
Rating Distribution
5
(121)
4
(34)
3
(7)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Overall Rating
4.7
163 Reviews
Rating Distribution
5
(121)
4
(34)
3
(7)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Helping property management
Helping property management
Pros
Condo Control allows me to easily access our resident database, enabling me to quickly and accurately find the information I need. The announcement feature allows me to promptly send memos or schedule them for later, giving me the flexibility to prepare memos in advance, knowing they will be sent at the right moment.
Cons
The Classified Ad section requires some adjustments to be more intuitive, but with a little tweaking, it can fulfill the needs of both our residents and property manager.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olivier
Management Consulting, 11-50 employees
More than a year
Jan 01, 2024
Satisfied with a great product
Satisfied with a great product
Pros
I find Condo Control to be efficient and accessible from anywhere.
Cons
There isn't much to consider. My experience has been excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Babak
Management Consulting, 11-50 employees
More than a year
Dec 01, 2023
Condo control best app
Condo control best app
Pros
What I appreciate most about Condo Control is the option to mail out budget information.
Cons
I don't have any dislikes about the app. It functions very well.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Halit
Consumer Services, 51-100 employees
More than a year
Dec 01, 2023
Condominium Manager
Condominium Manager
Pros
The Residential Database and Purchase Order modules are user friendly and offer valuable features and reports that greatly assist in managing a building. However, what truly stands out to me about CCC is their team's willingness and openness to listen to managers' suggestions for system improvements. Working with the entire team has been an absolute pleasure. Thank you all for your dedication!
Cons
Well, that's a challenging question. I appreciate all the features of CCC; however, every system has room for improvement. Regarding Purchase Orders, I would like to see a few enhancements, such as the ability to print a copy without opening new windows or receiving alerts for duplicate invoices. I'm confident that the proactive team is already working on these improvements!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzanne
Non-Profit Organization Management, 1-10 employees
More than a year
Dec 01, 2023
Condo Control
Condo Control
Pros
As a property manager, having immediate access to building data on my mobile device is a valuable asset.
Cons
Sometimes there are an abundance of functions, but this can also be seen as a positive aspect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phylicia
Real Estate, 51-100 employees
More than a year
Dec 01, 2023
Condo control review
Condo control review
Pros
The app provides easy access to all unit files and has a convenient pass on system.
Cons
The automatic page refresh when it's inactive slows down the app's loading time on certain systems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nakul
Security and Investigations, 500+ employees
Less than a year
Dec 01, 2023
Efficient and effective tool
Efficient and effective tool
Pros
I appreciate how effortlessly I can navigate and use the system.
Cons
Occasionally, it may lag and take some time to log in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judy
Hospital & Health Care, 51-100 employees
N/A
Dec 01, 2023
Condo control
Condo control
Pros
Condo Control is simply amazing. It is incredibly easy to use, and anyone can learn it. Everything is clear and organized. There's no need to stress over learning the system.
Cons
Everything is transparent, and the interface is incredibly easy to navigate and search.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sai charan
Security and Investigations, 500+ employees
Less than 6 months
Nov 01, 2023
Very good system and easy to use
Very good system and easy to use
Pros
Condo Control makes posting notices and tracking information a breeze.
Cons
N/A. I've never encountered any issues while using the system, and the customer support is excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fotina
Management Consulting, 51-100 employees
More than a year
Nov 01, 2023
Condo Representative Service
Condo Representative Service
Pros
The representative was very friendly and made it easy to understand.
Cons
It would be helpful to have a dropdown menu for Property Management.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Gary
Management Consulting, 101-500 employees
Less than a year
Nov 01, 2023
Ease of work
Ease of work
Pros
It is extremely simple easy and provides a comfortable experience.
Cons
There's nothing that I dislike about Condo Control.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faizan
Security and Investigations, 500+ employees
Less than 6 months
Nov 01, 2023
Beginner-Friendly
Beginner-Friendly
Pros
As someone who had never used a program like Condo Control before, I found it surprisingly easy to learn and use the necessary functions for my role. The video tutorials were incredibly helpful in familiarizing me with the wide range of features available. While we may not utilize every single function that Condo Control offers, it's reassuring to know that they are there if we need them in the future. As a security personnel, I must say that the Security and Concierge tab is exceptionally wellDesigned. The layout is intuitive and straightforward, which makes it effortless to navigate and even teach someone with zero experience.
Cons
Based on the building's daily functions, my main concern with Condo Control is the lack of sorting options for specific Incident Reports based on Category.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jereena
Security and Investigations, 500+ employees
Less than a year
Nov 01, 2023
Great!
Great!
Pros
I appreciate the lease tracking feature as it helps us determine when to communicate with unit owners.
Cons
The stripe doesn't provide a complete statement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Management Consulting, 51-100 employees
Less than a year
Nov 01, 2023
Condo Manager Experience
Condo Manager Experience
Pros
It's fantastic that everything is consolidated in one database. It keeps owners informed, provides multiple communication channels for activities, events, and scheduled maintenance.
Cons
It's not always intuitive for individuals who don't frequently use computers. The setup and launch were stressful.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Shelby
Non-Profit Organization Management, 1-10 employees
More than a year
Nov 01, 2023
Great Platform!
Great Platform!
Pros
I love how easy it is to navigate Condo Control. Whether I'm searching for resident information, security logs, or issuing parking passes, the platform in other words is incredibly simple.
Cons
I wish there were more templates for announcements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia
Consumer Services, 1-10 employees
More than a year
Nov 01, 2023
Shahla
Shahla
Pros
Condo Control is perfect, with easy navigation and the ability to switch between different corporations.
Cons
There are no issues with the Condo Control software and phone app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Nov 01, 2023
Condo control is the best
Condo control is the best
Pros
I find all the features of Condo Control to be amazing.
Cons
There are none.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blanche
Computer Software, 51-100 employees
Less than a year
Nov 01, 2023
Bottom line is easy
Bottom line is easy
Pros
Navigating through Condo Control is a breeze, especially when it comes to finding and tracking service emails.
Cons
There isn't much that I dislike. Transferring pictures for service requests is a breeze.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Nov 01, 2023
Completely rebuilt our HOA owners database with this software. Invaluable!
Completely rebuilt our HOA owners database with this software. Invaluable!
Pros
For us, the most important features of Condo Control are the phone book, service request tracking, and announcement module.
Cons
The voting module was only average, and the setup cost was quite high. Additionally, the integration with Quickbooks Online seems problematic. Syncing our QBO records to CC doesn't always go smoothly. We would prefer a dedicated accounting package for HOAs that we could purchase instead of using QBO.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
John
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
It's Pretty Good
It's Pretty Good
Pros
I love the easy navigation and user friendly interface of Condo Control.
Cons
The announcements aren't as customizable as we were led to believe. We're unable to delete visitors from an account, and announcements cannot have attachments. Currently, only the message can be viewed, so I have to convert all documents to images for residents to see them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Tatiana
Hospitality, 11-50 employees
Less than 6 months
Oct 01, 2023
Bests buy for property managers
Bests buy for property managers
Pros
The ease of use is remarkable, and unlike other competitors, I never have to worry if it will load properly.
Cons
There's nothing to worry about; it simply works. I've never had a moment of concern about whether it will function properly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
michael
Real Estate, 101-500 employees
Less than a year
Oct 01, 2023
Another Successfull Roll Out Of Condo Control
Another Successfull Roll Out Of Condo Control
Pros
While the integration was slightly less efficient than expected, everything worked out in the end. The residents also thoroughly enjoy the app.
Cons
Additional functions and associated costs accumulate quickly, but they are ultimately necessary and enjoyable.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Paul
Management Consulting, 11-50 employees
More than a year
Oct 01, 2023
Condo Control is Top Notch
Condo Control is Top Notch
Pros
Condo Control is incredibly great and simple. In our condo complex, we rely on it to communicate with tenants and owners. The features we use the most include announcements, service requests, amenity bookings, unit files, making payments, accessing the store, and utilizing the library.
Cons
I can't think of anything. I'm extremely pleased with everything about Condo Control.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Commercial Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Condominium Management Simplified
Condominium Management Simplified
Pros
Condo Control is simple to use, with a good layout and great value for the money.
Cons
The ICU feature is not up to date with legislation and is more complicated than necessary.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mary
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Great Condo Platform
Great Condo Platform
Pros
I absolutely love how accessible Condo Control is for both administrators and residents.
Cons
There are a few instances when the platform undergoes maintenance, which can be frustrating.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Polly
Management Consulting, 1-10 employees
More than a year
Oct 01, 2023
Overall good
Overall good
Pros
Registration of tenants and owners, payment options, and building wide announcements are key features that Condo Control offers.
Cons
The search options in Condo Control are not satisfactory.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Shriyani
Management Consulting, 1-10 employees
Less than a year
Oct 01, 2023
Not perfect but damn close
Not perfect but damn close
Pros
Using Condo Control is easy, and the customer service is excellent. The onboarding team did a fantastic job.
Cons
It's crucial for Condo Control to incorporate the capability of including owner/resident photos in the phone book feature.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Bill
Hospitality, 11-50 employees
More than a year
Oct 01, 2023
Positive and Organized
Positive and Organized
Pros
Condo Control greatly assists with the day today organization.
Cons
I can't think of anything at the moment. As we move forward, I will inform Condo Control of any concerns.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Bill
Real Estate, 11-50 employees
Less than 6 months
Oct 01, 2023
Review
Review
Pros
I appreciate the comprehensive functionality of Condo Control, which benefits our community in various areas such as purchasing items, making payments, and finding important local information.
Cons
I wish the features could be more tailored to the company using Condo Control. It would be great to have a page where new information can be shared with users without necessitating a full announcement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Michelle
Public Relations and Communications, 101-500 employees
Less than a year
Oct 01, 2023
Park Square Condominiums Condo Control Central Review
Park Square Condominiums Condo Control Central Review
Pros
Condo Control enables us to maintain association records and effectively communicate with owners and occupants.
Cons
Additional features like including photos in the phone book would be beneficial.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Stephen
Hospitality, 11-50 employees
More than a year
Oct 01, 2023
Amazing Portal
Amazing Portal
Pros
The real time updates provided to residents are something I particularly love.
Cons
Using the app is not as convenient as using a desktop.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina
Management Consulting, 11-50 employees
More than a year
Oct 01, 2023
Condo Control for my building
Condo Control for my building
Pros
Condo Control is easy to use and offers many features that greatly help with day today tasks.
Cons
Online payment requires a third-party service and incurs an additional fee.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erlind
Management Consulting, 500+ employees
More than a year
Oct 01, 2023
Great Product!
Great Product!
Pros
I enjoy the ease of use and the variety of functions available. It is a key tool for communicating with my residents.
Cons
It would be helpful if the Purchase Order Module could be edited after approval.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Thomas
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Long-term User
Long-term User
Pros
The budget mailing feature and the ability to update future resident information are valuable aspects of Condo Control.
Cons
In the Discussion Forum, administrators should be able to see the full names of residents while residents themselves only see the initials.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Grace
Non-Profit Organization Management, 1-10 employees
More than a year
Oct 01, 2023
Very Useful Program
Very Useful Program
Pros
It's wonderful to have software that effectively caters to the needs of residents while efficiently managing building operations.
Cons
During software updates, there is a waiting period before gaining access to the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Omaro
Management Consulting, 11-50 employees
Less than a year
Oct 01, 2023
Great One Stop Information Management for Condo Communities
Great One Stop Information Management for Condo Communities
Pros
I appreciate that residents can log in and independently update their profile information, keeping us informed. Additionally, having access to the suite's history (amenity bookings, received parcels, violations, etc.) is beneficial.
Cons
It would be advantageous for administrators to have a "select all and update" option for certain features, especially when previous actions were not completed, such as closing service tickets or incident reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Angela
Non-Profit Organization Management, 1-10 employees
More than a year
Oct 01, 2023
User Friendly
User Friendly
Pros
The ease of working, announcement templates, and violation tracking are fantastic tools, and the convenience of holding back deposits in case of damages is a bonus.
Cons
There's nothing specific that I can identify, except for the annual price increases.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Myra
Consumer Services, 11-50 employees
More than a year
Oct 01, 2023
Perfect Communication Tool
Perfect Communication Tool
Pros
Condo Control Central is both easy to use and a great tool for communication with others.
Cons
Condo Control Central offers numerous features, but at times it can be overwhelming to set up everything.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Commercial Real Estate, 11-50 employees
More than a year
Oct 01, 2023
Condo Control
Condo Control
Pros
The product is great, and the pricing is fair for the quality provided.
Cons
There are limitations on symbols for announcements, and we require more templates for announcements.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Igor
Real Estate, 11-50 employees
More than a year
Oct 01, 2023
Great Software
Great Software
Pros
I find it incredibly convenient that I can find all the details for owners and tenants, including contact information. The software facilitates seamless communication with owners and tenants.
Cons
It's not always easy to find what you're looking for in the reports.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Aleksia
Management Consulting, 11-50 employees
More than a year
Oct 01, 2023
Condo Control Review
Condo Control Review
Pros
As a property manager, having a user friendly software like Condo Control was crucial for us since we have many elderly residents who are not tech savvy. The user guide provided really helps both management and our residents in finding the information they need.
Cons
We have no complaints at the moment! We plan to expand our usage of Condo Control in the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lesli
Real Estate, 11-50 employees
More than a year
Oct 01, 2023
condo control review
condo control review
Pros
I find the tenant portals, amenity bookings, and service requests to be extremely convenient.
Cons
Dealing with customer service to resolve issues can be incredibly frustrating.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
MOlly
Public Relations and Communications, 500+ employees
More than a year
Oct 01, 2023
Condo Control is an Absolutely vital resource
Condo Control is an Absolutely vital resource
Pros
Condo Control is a versatile and efficient tool that simplifies and streamlines a lot of our office work.
Cons
Occasionally, it can be glitchy and lacks a few features that would enhance its usefulness.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gabriel
Management Consulting, 11-50 employees
More than a year
Oct 01, 2023
Property Management Software with the bells and whistles
Property Management Software with the bells and whistles
Pros
Out of the two other popular management software I tried, Condo Control stands out as the most affordable, easy to use, and packed with great features.
Cons
There were two drawbacks: 1) Under the "Announcement" section, the subject title had a character limit. Update: This issue was resolved, and now subject titles can be longer to accommodate the title and dates. 2) Under the "Announcement" section, it wasn't possible to upload a notice in picture format in the message section. Update: Thank you for enabling this feature to work!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Hospitality, 1-10 employees
More than a year
Oct 01, 2023
Condo Control Review
Condo Control Review
Pros
The range of features available for use is impressive.
Cons
The only minor complaint is having to manually search for street addresses in the building and unit files.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Randall
Non-Profit Organization Management, 1-10 employees
More than a year
Oct 01, 2023
Head Concierge
Head Concierge
Pros
I appreciate the ease of use and the variety of features provided. The data correction and archive features are particularly helpful, even when items are deleted from the main screen. Additionally, the perfect layout of the screen enhances the user experience.
Cons
The search engine still needs improvement�it's not precise, especially when using keywords. For example, searching for "Unit 2104" should only yield residents from that specific unit, but it retrieves unrelated data.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Pakorn
Hospitality, 500+ employees
More than a year
Oct 01, 2023
Condo Control Review.
Condo Control Review.
Pros
Finding information within Condo Control is incredibly easy and convenient.
Cons
It's challenging to find information if it hasn't been uploaded.
Ease of use
7
Value for money
10
Customer Support
5
Functionality
8
Nick
Real Estate, 11-50 employees
Less than a year
Oct 01, 2023
A must-have for both front and back operations in Condo Management!
A must-have for both front and back operations in Condo Management!
Pros
Our Customer Success Manager is truly a superstar. I've worked with her for two different condominium corporations I manage, and she is always helpful in navigating our specific needs and suggesting modules that will benefit us. Overall, Condo Control itself is simplified and user friendly.
Cons
The purchase orders could be updated to be more "user-friendly" by allowing us to input product or service descriptions directly. Additionally, they unnecessarily print on two pages. I also recommend improving the process for inputting contractors/companies, as it's cumbersome to constantly import data from Excel without the ability to delete duplicates.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anne
Management Consulting, 1-10 employees
More than a year
Oct 01, 2023
General Review of Condo Control
General Review of Condo Control
Pros
The database tracking for owners and tenants is an invaluable feature.
Cons
There aren't many templates available for posting notices, and the existing ones are quite basic.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Supreet
Management Consulting, 500+ employees
More than a year
Oct 01, 2023
Very user friendly
Very user friendly
Pros
Condo Control provides a convenient way to place orders for keys, book amenities, and communicate with the property manager.
Cons
The icons could be clearer. I had to click on each one to find what I was looking for (although it wasn't a major issue).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandi
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Filters
Helping property management
Helping property management
Pros
Condo Control allows me to easily access our resident database, enabling me to quickly and accurately find the information I need. The announcement feature allows me to promptly send memos or schedule them for later, giving me the flexibility to prepare memos in advance, knowing they will be sent at the right moment.
Cons
The Classified Ad section requires some adjustments to be more intuitive, but with a little tweaking, it can fulfill the needs of both our residents and property manager.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olivier
Management Consulting, 11-50 employees
More than a year
Jan 01, 2024
Satisfied with a great product
Satisfied with a great product
Pros
I find Condo Control to be efficient and accessible from anywhere.
Cons
There isn't much to consider. My experience has been excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Babak
Management Consulting, 11-50 employees
More than a year
Dec 01, 2023
Condo control best app
Condo control best app
Pros
What I appreciate most about Condo Control is the option to mail out budget information.
Cons
I don't have any dislikes about the app. It functions very well.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Halit
Consumer Services, 51-100 employees
More than a year
Dec 01, 2023
Condominium Manager
Condominium Manager
Pros
The Residential Database and Purchase Order modules are user friendly and offer valuable features and reports that greatly assist in managing a building. However, what truly stands out to me about CCC is their team's willingness and openness to listen to managers' suggestions for system improvements. Working with the entire team has been an absolute pleasure. Thank you all for your dedication!
Cons
Well, that's a challenging question. I appreciate all the features of CCC; however, every system has room for improvement. Regarding Purchase Orders, I would like to see a few enhancements, such as the ability to print a copy without opening new windows or receiving alerts for duplicate invoices. I'm confident that the proactive team is already working on these improvements!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzanne
Non-Profit Organization Management, 1-10 employees
More than a year
Dec 01, 2023
Condo Control
Condo Control
Pros
As a property manager, having immediate access to building data on my mobile device is a valuable asset.
Cons
Sometimes there are an abundance of functions, but this can also be seen as a positive aspect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phylicia
Real Estate, 51-100 employees
More than a year
Dec 01, 2023
Condo control review
Condo control review
Pros
The app provides easy access to all unit files and has a convenient pass on system.
Cons
The automatic page refresh when it's inactive slows down the app's loading time on certain systems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nakul
Security and Investigations, 500+ employees
Less than a year
Dec 01, 2023
Efficient and effective tool
Efficient and effective tool
Pros
I appreciate how effortlessly I can navigate and use the system.
Cons
Occasionally, it may lag and take some time to log in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judy
Hospital & Health Care, 51-100 employees
N/A
Dec 01, 2023
Condo control
Condo control
Pros
Condo Control is simply amazing. It is incredibly easy to use, and anyone can learn it. Everything is clear and organized. There's no need to stress over learning the system.
Cons
Everything is transparent, and the interface is incredibly easy to navigate and search.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sai charan
Security and Investigations, 500+ employees
Less than 6 months
Nov 01, 2023
Very good system and easy to use
Very good system and easy to use
Pros
Condo Control makes posting notices and tracking information a breeze.
Cons
N/A. I've never encountered any issues while using the system, and the customer support is excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fotina
Management Consulting, 51-100 employees
More than a year
Nov 01, 2023
Condo Representative Service
Condo Representative Service
Pros
The representative was very friendly and made it easy to understand.
Cons
It would be helpful to have a dropdown menu for Property Management.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Gary
Management Consulting, 101-500 employees
Less than a year
Nov 01, 2023
Ease of work
Ease of work
Pros
It is extremely simple easy and provides a comfortable experience.
Cons
There's nothing that I dislike about Condo Control.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faizan
Security and Investigations, 500+ employees
Less than 6 months
Nov 01, 2023
Beginner-Friendly
Beginner-Friendly
Pros
As someone who had never used a program like Condo Control before, I found it surprisingly easy to learn and use the necessary functions for my role. The video tutorials were incredibly helpful in familiarizing me with the wide range of features available. While we may not utilize every single function that Condo Control offers, it's reassuring to know that they are there if we need them in the future. As a security personnel, I must say that the Security and Concierge tab is exceptionally wellDesigned. The layout is intuitive and straightforward, which makes it effortless to navigate and even teach someone with zero experience.
Cons
Based on the building's daily functions, my main concern with Condo Control is the lack of sorting options for specific Incident Reports based on Category.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jereena
Security and Investigations, 500+ employees
Less than a year
Nov 01, 2023
Great!
Great!
Pros
I appreciate the lease tracking feature as it helps us determine when to communicate with unit owners.
Cons
The stripe doesn't provide a complete statement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Management Consulting, 51-100 employees
Less than a year
Nov 01, 2023
Condo Manager Experience
Condo Manager Experience
Pros
It's fantastic that everything is consolidated in one database. It keeps owners informed, provides multiple communication channels for activities, events, and scheduled maintenance.
Cons
It's not always intuitive for individuals who don't frequently use computers. The setup and launch were stressful.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Shelby
Non-Profit Organization Management, 1-10 employees
More than a year
Nov 01, 2023
Great Platform!
Great Platform!
Pros
I love how easy it is to navigate Condo Control. Whether I'm searching for resident information, security logs, or issuing parking passes, the platform in other words is incredibly simple.
Cons
I wish there were more templates for announcements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia
Consumer Services, 1-10 employees
More than a year
Nov 01, 2023
Shahla
Shahla
Pros
Condo Control is perfect, with easy navigation and the ability to switch between different corporations.
Cons
There are no issues with the Condo Control software and phone app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Nov 01, 2023
Condo control is the best
Condo control is the best
Pros
I find all the features of Condo Control to be amazing.
Cons
There are none.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blanche
Computer Software, 51-100 employees
Less than a year
Nov 01, 2023
Bottom line is easy
Bottom line is easy
Pros
Navigating through Condo Control is a breeze, especially when it comes to finding and tracking service emails.
Cons
There isn't much that I dislike. Transferring pictures for service requests is a breeze.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Nov 01, 2023
Completely rebuilt our HOA owners database with this software. Invaluable!
Completely rebuilt our HOA owners database with this software. Invaluable!
Pros
For us, the most important features of Condo Control are the phone book, service request tracking, and announcement module.
Cons
The voting module was only average, and the setup cost was quite high. Additionally, the integration with Quickbooks Online seems problematic. Syncing our QBO records to CC doesn't always go smoothly. We would prefer a dedicated accounting package for HOAs that we could purchase instead of using QBO.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
John
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
It's Pretty Good
It's Pretty Good
Pros
I love the easy navigation and user friendly interface of Condo Control.
Cons
The announcements aren't as customizable as we were led to believe. We're unable to delete visitors from an account, and announcements cannot have attachments. Currently, only the message can be viewed, so I have to convert all documents to images for residents to see them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Tatiana
Hospitality, 11-50 employees
Less than 6 months
Oct 01, 2023
Bests buy for property managers
Bests buy for property managers
Pros
The ease of use is remarkable, and unlike other competitors, I never have to worry if it will load properly.
Cons
There's nothing to worry about; it simply works. I've never had a moment of concern about whether it will function properly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
michael
Real Estate, 101-500 employees
Less than a year
Oct 01, 2023
Another Successfull Roll Out Of Condo Control
Another Successfull Roll Out Of Condo Control
Pros
While the integration was slightly less efficient than expected, everything worked out in the end. The residents also thoroughly enjoy the app.
Cons
Additional functions and associated costs accumulate quickly, but they are ultimately necessary and enjoyable.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Paul
Management Consulting, 11-50 employees
More than a year
Oct 01, 2023
Condo Control is Top Notch
Condo Control is Top Notch
Pros
Condo Control is incredibly great and simple. In our condo complex, we rely on it to communicate with tenants and owners. The features we use the most include announcements, service requests, amenity bookings, unit files, making payments, accessing the store, and utilizing the library.
Cons
I can't think of anything. I'm extremely pleased with everything about Condo Control.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Commercial Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Condominium Management Simplified
Condominium Management Simplified
Pros
Condo Control is simple to use, with a good layout and great value for the money.
Cons
The ICU feature is not up to date with legislation and is more complicated than necessary.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mary
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Great Condo Platform
Great Condo Platform
Pros
I absolutely love how accessible Condo Control is for both administrators and residents.
Cons
There are a few instances when the platform undergoes maintenance, which can be frustrating.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Polly
Management Consulting, 1-10 employees
More than a year
Oct 01, 2023
Overall good
Overall good
Pros
Registration of tenants and owners, payment options, and building wide announcements are key features that Condo Control offers.
Cons
The search options in Condo Control are not satisfactory.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Shriyani
Management Consulting, 1-10 employees
Less than a year
Oct 01, 2023
Not perfect but damn close
Not perfect but damn close
Pros
Using Condo Control is easy, and the customer service is excellent. The onboarding team did a fantastic job.
Cons
It's crucial for Condo Control to incorporate the capability of including owner/resident photos in the phone book feature.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Bill
Hospitality, 11-50 employees
More than a year
Oct 01, 2023
Positive and Organized
Positive and Organized
Pros
Condo Control greatly assists with the day today organization.
Cons
I can't think of anything at the moment. As we move forward, I will inform Condo Control of any concerns.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Bill
Real Estate, 11-50 employees
Less than 6 months
Oct 01, 2023
Review
Review
Pros
I appreciate the comprehensive functionality of Condo Control, which benefits our community in various areas such as purchasing items, making payments, and finding important local information.
Cons
I wish the features could be more tailored to the company using Condo Control. It would be great to have a page where new information can be shared with users without necessitating a full announcement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Michelle
Public Relations and Communications, 101-500 employees
Less than a year
Oct 01, 2023
Park Square Condominiums Condo Control Central Review
Park Square Condominiums Condo Control Central Review
Pros
Condo Control enables us to maintain association records and effectively communicate with owners and occupants.
Cons
Additional features like including photos in the phone book would be beneficial.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Stephen
Hospitality, 11-50 employees
More than a year
Oct 01, 2023
Amazing Portal
Amazing Portal
Pros
The real time updates provided to residents are something I particularly love.
Cons
Using the app is not as convenient as using a desktop.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina
Management Consulting, 11-50 employees
More than a year
Oct 01, 2023
Condo Control for my building
Condo Control for my building
Pros
Condo Control is easy to use and offers many features that greatly help with day today tasks.
Cons
Online payment requires a third-party service and incurs an additional fee.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erlind
Management Consulting, 500+ employees
More than a year
Oct 01, 2023
Great Product!
Great Product!
Pros
I enjoy the ease of use and the variety of functions available. It is a key tool for communicating with my residents.
Cons
It would be helpful if the Purchase Order Module could be edited after approval.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Thomas
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Long-term User
Long-term User
Pros
The budget mailing feature and the ability to update future resident information are valuable aspects of Condo Control.
Cons
In the Discussion Forum, administrators should be able to see the full names of residents while residents themselves only see the initials.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Grace
Non-Profit Organization Management, 1-10 employees
More than a year
Oct 01, 2023
Very Useful Program
Very Useful Program
Pros
It's wonderful to have software that effectively caters to the needs of residents while efficiently managing building operations.
Cons
During software updates, there is a waiting period before gaining access to the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Omaro
Management Consulting, 11-50 employees
Less than a year
Oct 01, 2023
Great One Stop Information Management for Condo Communities
Great One Stop Information Management for Condo Communities
Pros
I appreciate that residents can log in and independently update their profile information, keeping us informed. Additionally, having access to the suite's history (amenity bookings, received parcels, violations, etc.) is beneficial.
Cons
It would be advantageous for administrators to have a "select all and update" option for certain features, especially when previous actions were not completed, such as closing service tickets or incident reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Angela
Non-Profit Organization Management, 1-10 employees
More than a year
Oct 01, 2023
User Friendly
User Friendly
Pros
The ease of working, announcement templates, and violation tracking are fantastic tools, and the convenience of holding back deposits in case of damages is a bonus.
Cons
There's nothing specific that I can identify, except for the annual price increases.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Myra
Consumer Services, 11-50 employees
More than a year
Oct 01, 2023
Perfect Communication Tool
Perfect Communication Tool
Pros
Condo Control Central is both easy to use and a great tool for communication with others.
Cons
Condo Control Central offers numerous features, but at times it can be overwhelming to set up everything.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Commercial Real Estate, 11-50 employees
More than a year
Oct 01, 2023
Condo Control
Condo Control
Pros
The product is great, and the pricing is fair for the quality provided.
Cons
There are limitations on symbols for announcements, and we require more templates for announcements.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Igor
Real Estate, 11-50 employees
More than a year
Oct 01, 2023
Great Software
Great Software
Pros
I find it incredibly convenient that I can find all the details for owners and tenants, including contact information. The software facilitates seamless communication with owners and tenants.
Cons
It's not always easy to find what you're looking for in the reports.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Aleksia
Management Consulting, 11-50 employees
More than a year
Oct 01, 2023
Condo Control Review
Condo Control Review
Pros
As a property manager, having a user friendly software like Condo Control was crucial for us since we have many elderly residents who are not tech savvy. The user guide provided really helps both management and our residents in finding the information they need.
Cons
We have no complaints at the moment! We plan to expand our usage of Condo Control in the future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lesli
Real Estate, 11-50 employees
More than a year
Oct 01, 2023
condo control review
condo control review
Pros
I find the tenant portals, amenity bookings, and service requests to be extremely convenient.
Cons
Dealing with customer service to resolve issues can be incredibly frustrating.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
MOlly
Public Relations and Communications, 500+ employees
More than a year
Oct 01, 2023
Condo Control is an Absolutely vital resource
Condo Control is an Absolutely vital resource
Pros
Condo Control is a versatile and efficient tool that simplifies and streamlines a lot of our office work.
Cons
Occasionally, it can be glitchy and lacks a few features that would enhance its usefulness.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gabriel
Management Consulting, 11-50 employees
More than a year
Oct 01, 2023
Property Management Software with the bells and whistles
Property Management Software with the bells and whistles
Pros
Out of the two other popular management software I tried, Condo Control stands out as the most affordable, easy to use, and packed with great features.
Cons
There were two drawbacks: 1) Under the "Announcement" section, the subject title had a character limit. Update: This issue was resolved, and now subject titles can be longer to accommodate the title and dates. 2) Under the "Announcement" section, it wasn't possible to upload a notice in picture format in the message section. Update: Thank you for enabling this feature to work!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Hospitality, 1-10 employees
More than a year
Oct 01, 2023
Condo Control Review
Condo Control Review
Pros
The range of features available for use is impressive.
Cons
The only minor complaint is having to manually search for street addresses in the building and unit files.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Randall
Non-Profit Organization Management, 1-10 employees
More than a year
Oct 01, 2023
Head Concierge
Head Concierge
Pros
I appreciate the ease of use and the variety of features provided. The data correction and archive features are particularly helpful, even when items are deleted from the main screen. Additionally, the perfect layout of the screen enhances the user experience.
Cons
The search engine still needs improvement�it's not precise, especially when using keywords. For example, searching for "Unit 2104" should only yield residents from that specific unit, but it retrieves unrelated data.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Pakorn
Hospitality, 500+ employees
More than a year
Oct 01, 2023
Condo Control Review.
Condo Control Review.
Pros
Finding information within Condo Control is incredibly easy and convenient.
Cons
It's challenging to find information if it hasn't been uploaded.
Ease of use
7
Value for money
10
Customer Support
5
Functionality
8
Nick
Real Estate, 11-50 employees
Less than a year
Oct 01, 2023
A must-have for both front and back operations in Condo Management!
A must-have for both front and back operations in Condo Management!
Pros
Our Customer Success Manager is truly a superstar. I've worked with her for two different condominium corporations I manage, and she is always helpful in navigating our specific needs and suggesting modules that will benefit us. Overall, Condo Control itself is simplified and user friendly.
Cons
The purchase orders could be updated to be more "user-friendly" by allowing us to input product or service descriptions directly. Additionally, they unnecessarily print on two pages. I also recommend improving the process for inputting contractors/companies, as it's cumbersome to constantly import data from Excel without the ability to delete duplicates.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anne
Management Consulting, 1-10 employees
More than a year
Oct 01, 2023
General Review of Condo Control
General Review of Condo Control
Pros
The database tracking for owners and tenants is an invaluable feature.
Cons
There aren't many templates available for posting notices, and the existing ones are quite basic.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Supreet
Management Consulting, 500+ employees
More than a year
Oct 01, 2023
Very user friendly
Very user friendly
Pros
Condo Control provides a convenient way to place orders for keys, book amenities, and communicate with the property manager.
Cons
The icons could be clearer. I had to click on each one to find what I was looking for (although it wasn't a major issue).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandi
Real Estate, 1-10 employees
More than a year
Oct 01, 2023