Management Consulting, 11-50 employees
More than a year
“Helping property management”
Pros
Condo Control allows me to easily access our resident database, enabling me to quickly and accurately find the information I need. The announcement feature allows me to promptly send memos or schedule them for later, giving me the flexibility to prepare memos in advance, knowing they will be sent at the right moment.
Cons
The Classified Ad section requires some adjustments to be more intuitive, but with a little tweaking, it can fulfill the needs of both our residents and property manager.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 11-50 employees
More than a year
“Satisfied with a great product”
Pros
I find Condo Control to be efficient and accessible from anywhere.
Cons
There isn't much to consider. My experience has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 51-100 employees
More than a year
“Condo control best app”
Pros
What I appreciate most about Condo Control is the option to mail out budget information.
Cons
I don't have any dislikes about the app. It functions very well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“Condominium Manager”
Pros
The Residential Database and Purchase Order modules are user friendly and offer valuable features and reports that greatly assist in managing a building. However, what truly stands out to me about CCC is their team's willingness and openness to listen to managers' suggestions for system improvements. Working with the entire team has been an absolute pleasure. Thank you all for your dedication!
Cons
Well, that's a challenging question. I appreciate all the features of CCC; however, every system has room for improvement. Regarding Purchase Orders, I would like to see a few enhancements, such as the ability to print a copy without opening new windows or receiving alerts for duplicate invoices. I'm confident that the proactive team is already working on these improvements!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
More than a year
“Condo Control”
Pros
As a property manager, having immediate access to building data on my mobile device is a valuable asset.
Cons
Sometimes there are an abundance of functions, but this can also be seen as a positive aspect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Security and Investigations, 500+ employees
Less than a year
“Condo control review”
Pros
The app provides easy access to all unit files and has a convenient pass on system.
Cons
The automatic page refresh when it's inactive slows down the app's loading time on certain systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 51-100 employees
“Efficient and effective tool”
Pros
I like how easily I can navigate and use the system.
Cons
Occasionally, it may lag and take some time to log in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Security and Investigations, 500+ employees
Less than 6 months
“Condo control”
Pros
Condo Control is simply amazing. It is incredibly easy to use, and anyone can learn it. Everything is clear and organized. There's no need to stress over learning the system.
Cons
Everything is transparent, and the interface is incredibly easy to navigate and search.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 51-100 employees
More than a year
“Very good system and easy to use”
Pros
Condo Control makes posting notices and tracking information a breeze.
Cons
N/A. I've never encountered any issues while using the system, and the customer support is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 101-500 employees
Less than a year
“Condo Representative Service”
Pros
The representative was very friendly and made it easy to understand.
Cons
It would be helpful to have a dropdown menu for Property Management.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Security and Investigations, 500+ employees
Less than 6 months
“Ease of work”
Pros
It is extremely simple easy and provides a comfortable experience.
Cons
There's nothing that I dislike about Condo Control.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Security and Investigations, 500+ employees
Less than a year
“Beginner-Friendly”
Pros
As someone who had never used a program like Condo Control before, I found it surprisingly easy to learn and use the necessary functions for my role. The video tutorials were incredibly helpful in familiarizing me with the wide range of features available. While we may not utilize every single function that Condo Control offers, it's reassuring to know that they are there if we need them in the future. As a security personnel, I must say that the Security and Concierge tab is exceptionally wellDesigned. The layout is intuitive and straightforward, which makes it effortless to navigate and even teach someone with zero experience.
Cons
Based on the building's daily functions, my main concern with Condo Control is the lack of sorting options for specific Incident Reports based on Category.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 51-100 employees
Less than a year
“Great!”
Pros
I appreciate the lease tracking feature as it helps us determine when to communicate with unit owners.
Cons
The stripe doesn't provide a complete statement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“Condo Manager Experience”
Pros
It's fantastic that everything is consolidated in one database. It keeps owners informed, provides multiple communication channels for activities, events, and scheduled maintenance.
Cons
It's not always intuitive for individuals who don't frequently use computers. The setup and launch were stressful.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Consumer Services, 1-10 employees
More than a year
“Great Platform!”
Pros
I love how easy it is to navigate Condo Control. Whether I'm searching for resident information, security logs, or issuing parking passes, the platform in other words is incredibly simple.
Cons
I wish there were more templates for announcements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Shahla”
Pros
Condo Control is perfect, with easy navigation and the ability to switch between different corporations.
Cons
There are no issues with the Condo Control software and phone app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than a year
“Condo control is the best”
Pros
I find all the features of Condo Control to be amazing.
Cons
There are none.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Bottom line is easy”
Pros
Navigating through Condo Control is a breeze, especially when it comes to finding and tracking service emails.
Cons
There isn't much that I dislike. Transferring pictures for service requests is a breeze.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“Completely rebuilt our HOA owners database with this software. Invaluable!”
Pros
For us, the most important features of Condo Control are the phone book, service request tracking, and announcement module.
Cons
The voting module was only average, and the setup cost was quite high. Additionally, the integration with Quickbooks Online seems problematic. Syncing our QBO records to CC doesn't always go smoothly. We would prefer a dedicated accounting package for HOAs that we could purchase instead of using QBO.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Hospitality, 11-50 employees
Less than 6 months
“It's Pretty Good”
Pros
I love the easy navigation and user friendly interface of Condo Control.
Cons
The announcements aren't as customizable as we were led to believe. We're unable to delete visitors from an account, and announcements cannot have attachments. Currently, only the message can be viewed, so I have to convert all documents to images for residents to see them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7