Total 163 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

21%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

O

Olivier

Management Consulting, 11-50 employees

More than a year

5.0
January 2024

Helping property management

Pros

Condo Control allows me to easily access our resident database, enabling me to quickly and accurately find the information I need. The announcement feature allows me to promptly send memos or schedule them for later, giving me the flexibility to prepare memos in advance, knowing they will be sent at the right moment.

Cons

The Classified Ad section requires some adjustments to be more intuitive, but with a little tweaking, it can fulfill the needs of both our residents and property manager.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Babak

Management Consulting, 11-50 employees

More than a year

5.0
December 2023

Satisfied with a great product

Pros

I find Condo Control to be efficient and accessible from anywhere.

Cons

There isn't much to consider. My experience has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Halit

Consumer Services, 51-100 employees

More than a year

5.0
December 2023

Condo control best app

Pros

What I appreciate most about Condo Control is the option to mail out budget information.

Cons

I don't have any dislikes about the app. It functions very well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Suzanne

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
December 2023

Condominium Manager

Pros

The Residential Database and Purchase Order modules are user friendly and offer valuable features and reports that greatly assist in managing a building. However, what truly stands out to me about CCC is their team's willingness and openness to listen to managers' suggestions for system improvements. Working with the entire team has been an absolute pleasure. Thank you all for your dedication!

Cons

Well, that's a challenging question. I appreciate all the features of CCC; however, every system has room for improvement. Regarding Purchase Orders, I would like to see a few enhancements, such as the ability to print a copy without opening new windows or receiving alerts for duplicate invoices. I'm confident that the proactive team is already working on these improvements!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Phylicia

Real Estate, 51-100 employees

More than a year

5.0
December 2023

Condo Control

Pros

As a property manager, having immediate access to building data on my mobile device is a valuable asset.

Cons

Sometimes there are an abundance of functions, but this can also be seen as a positive aspect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nakul

Security and Investigations, 500+ employees

Less than a year

5.0
December 2023

Condo control review

Pros

The app provides easy access to all unit files and has a convenient pass on system.

Cons

The automatic page refresh when it's inactive slows down the app's loading time on certain systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Judy

Hospital & Health Care, 51-100 employees

5.0
December 2023

Efficient and effective tool

Pros

I like how easily I can navigate and use the system.

Cons

Occasionally, it may lag and take some time to log in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Sai charan

Security and Investigations, 500+ employees

Less than 6 months

5.0
November 2023

Condo control

Pros

Condo Control is simply amazing. It is incredibly easy to use, and anyone can learn it. Everything is clear and organized. There's no need to stress over learning the system.

Cons

Everything is transparent, and the interface is incredibly easy to navigate and search.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fotina

Management Consulting, 51-100 employees

More than a year

5.0
November 2023

Very good system and easy to use

Pros

Condo Control makes posting notices and tracking information a breeze.

Cons

N/A. I've never encountered any issues while using the system, and the customer support is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gary

Management Consulting, 101-500 employees

Less than a year

4.0
November 2023

Condo Representative Service

Pros

The representative was very friendly and made it easy to understand.

Cons

It would be helpful to have a dropdown menu for Property Management.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

F

Faizan

Security and Investigations, 500+ employees

Less than 6 months

5.0
November 2023

Ease of work

Pros

It is extremely simple easy and provides a comfortable experience.

Cons

There's nothing that I dislike about Condo Control.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jereena

Security and Investigations, 500+ employees

Less than a year

4.0
November 2023

Beginner-Friendly

Pros

As someone who had never used a program like Condo Control before, I found it surprisingly easy to learn and use the necessary functions for my role. The video tutorials were incredibly helpful in familiarizing me with the wide range of features available. While we may not utilize every single function that Condo Control offers, it's reassuring to know that they are there if we need them in the future. As a security personnel, I must say that the Security and Concierge tab is exceptionally wellDesigned. The layout is intuitive and straightforward, which makes it effortless to navigate and even teach someone with zero experience.

Cons

Based on the building's daily functions, my main concern with Condo Control is the lack of sorting options for specific Incident Reports based on Category.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maria

Management Consulting, 51-100 employees

Less than a year

4.0
November 2023

Great!

Pros

I appreciate the lease tracking feature as it helps us determine when to communicate with unit owners.

Cons

The stripe doesn't provide a complete statement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shelby

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2023

Condo Manager Experience

Pros

It's fantastic that everything is consolidated in one database. It keeps owners informed, provides multiple communication channels for activities, events, and scheduled maintenance.

Cons

It's not always intuitive for individuals who don't frequently use computers. The setup and launch were stressful.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

P

Patricia

Consumer Services, 1-10 employees

More than a year

5.0
November 2023

Great Platform!

Pros

I love how easy it is to navigate Condo Control. Whether I'm searching for resident information, security logs, or issuing parking passes, the platform in other words is incredibly simple.

Cons

I wish there were more templates for announcements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2023

Shahla

Pros

Condo Control is perfect, with easy navigation and the ability to switch between different corporations.

Cons

There are no issues with the Condo Control software and phone app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Blanche

Computer Software, 51-100 employees

Less than a year

5.0
November 2023

Condo control is the best

Pros

I find all the features of Condo Control to be amazing.

Cons

There are none.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
November 2023

Bottom line is easy

Pros

Navigating through Condo Control is a breeze, especially when it comes to finding and tracking service emails.

Cons

There isn't much that I dislike. Transferring pictures for service requests is a breeze.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Real Estate, 1-10 employees

More than a year

5.0
October 2023

Completely rebuilt our HOA owners database with this software. Invaluable!

Pros

For us, the most important features of Condo Control are the phone book, service request tracking, and announcement module.

Cons

The voting module was only average, and the setup cost was quite high. Additionally, the integration with Quickbooks Online seems problematic. Syncing our QBO records to CC doesn't always go smoothly. We would prefer a dedicated accounting package for HOAs that we could purchase instead of using QBO.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10

T

Tatiana

Hospitality, 11-50 employees

Less than 6 months

4.0
October 2023

It's Pretty Good

Pros

I love the easy navigation and user friendly interface of Condo Control.

Cons

The announcements aren't as customizable as we were led to believe. We're unable to delete visitors from an account, and announcements cannot have attachments. Currently, only the message can be viewed, so I have to convert all documents to images for residents to see them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7