DebtBook Reviews

“Ideal for adopting new GASB lease and subscription rules

Pros

It is so easy to use and adding subscriptions or leases is also very easy once you get familiar with the terminology.

Cons

Learning the steps to add a subscription can be a bit complicated. I think this is more due to GASB guidelines than the software itself.

“Outstanding debt management tool

Pros

Excellent support with great attention to detail and a real commitment to deliver. The layout is easy to use, plus document archiving is solid.

Cons

The software lacks strong ad hoc reporting capabilities.

“A solid tool for debt and lease management

Pros

It had smooth implementation, is simple to use and training and support are readily available. It's also very cost effective with strong functionality.

Cons

Nothing major to complain about. I will say that adding GASB87 features slowed down some other debt management updates but that's understandable since we benefit from improvements in both debt and lease management.

“Full marks!

Pros

The system is straightforward and does exactly what it's supposed to. DebtBook has hands down the best customer support team like I never get stuck in ticket queues or wait on hold, I just talk directly with their representative when I have questions. They listen to feedback and often turn it into features that benefit all users.

Cons

Honestly I don't have any real complaints.

“Simple and useful

Pros

We appreciate the ease of use, the functionality and the pricing.

Cons

We have been using this software for over two years now and have not found anything we didn't like.

“I had a great experience

Pros

After the DebtBook demo, we were sold immediately. Before this, we managed the County's debt across three funds and 15 water districts using multiple spreadsheets that required constant updating. It saves us time by consolidating everything for budgeting, payment tracking, debt service projection and document storage. We are now onboarding for lease accounting and tracking and looking forward to it.

Cons

Onboarding with them was smooth and they regularly update the software with new features. They took time to understand our needs and set up our profile in the best way for us.

“Very user-friendly platform

Pros

Consolidating all debt information in one place has been a game changer. This software is very user friendly.

Cons

Team responds quickly to our requests but it would be nice if we could make some edits on our own.

“It helps us a lot

Pros

The software is easy to use, even for staff with little debt portfolio experience. It has saved us a lot of time during fiscal year end audits and now our auditors even have their own login to view documents and balances.

Cons

Nothing negative here. The product was easy to implement and the DebtBook team made the whole process seamless.

“Great tool to enhance debt management workflows

Pros

DebtBook simplifies record-keeping by keeping all active bond information in one spot. Customizing how our debt portfolio is categorized has also helped us with useful internal reporting.

Cons

Its nice, interface is very user-friendly and the implementation went well. Just that adding scenario planning features in the future could help with debt planning.

“Satisfied DebtBook user

Pros

DebtBook is very user-friendly. I like that it offers flexibility to view information by different dates and formats. Giving auditors access during audits saves me time and work and implementation was smooth since it handled most of the setup. They regularly check in to see if we need anything changed. I wish all products were this easy and helpful.

Cons

I can't think of any downsides.

“Such smooth onboarding

Pros

Onboarding was super simple with three sessions of 30 to 45 minutes each. This was the easiest onboarding I have ever experienced. The software is simple and saves a lot of time compared to spreadsheets alsp the DebtBook team is very responsive and updates info quickly.

Cons

No issues so far. We have suggested improvements that were already being worked on by the team as others made similar requests. We've benefited from those changes too.

“Amazing system

Pros

Implementation was easy. We provided bond documents and manual spreadsheets, and DebtBook did the rest. We just cross checked our records.

Cons

Overall, we are happy with every aspect of this software.

“Top-notch debt management software

Pros

The product is extremely easy to use. Exporting data to Excel is simple, allowing for multiple uses. It replaced several spreadsheets we previously updated manually.

Cons

No complaints. The software keeps improving and is easy to use.

“It was great!

Pros

Customer support is great and the software is easy to use, especially for uploading documents and debt info. The product keeps up with GASB87 lease updates as well.

Cons

We really don't see any downsides with DebtBook.

“Incredible debt reporting system

Pros

Being able to see outstanding debt by fund and generate tables for our annual financial report has been very helpful.

Cons

It can't generate reports by fund of payments. Some allocations were off and I had to check each one manually.