Total 12 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shewanda

Consumer Services, 1-10 employees

More than a year

5.0

Top choice

Pros

This site is the best tool anyone could use and there's no way to go wrong with it when managing a large company.

Cons

Nothing negative to say about ExactEstate because it's simply the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kay

Accounting, 51-100 employees

More than a year

5.0

Helpful assistance

Pros

Exact Estates really listens to customer feedback and works hard to resolve issues quickly.

Cons

I have no complaints. The software is so user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maggie

Management Consulting, 11-50 employees

More than a year

5.0

So user friendly

Pros

This is very user friendly and simple and I love how the Property Dashboard shows a summary list on one page, making it easy to find information at a glance.

Cons

I faced a couple of random login issues, but they were fixed quickly. I even enjoyed playing Tic-Tac-Toe while waiting for the fix.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christina

Real Estate, 101-500 employees

More than a year

5.0

Very simple to navigate

Pros

I find ExactEstate simple and efficient. Most struggles come from user error but their customer service is excellent and always ready to help. I'm definitely enjoying how simple everything is!

Cons

It would be nice if I could update notes on accounts in bulk.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dayhana

Hospitality, 101-500 employees

More than a year

5.0

Great choice for us!

Pros

It is so easy to use that I can train staff quickly and efficiently. Managing applications, rent payments, lease renewals and work orders only takes a few clicks also the reports help me keep my properties running smoothly.

Cons

So far I haven't had any problems with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brandi

Real Estate, 51-100 employees

More than a year

5.0

The software you use matters

Pros

The application dashboard is fantastic and makes our work much easier. I especially like the pre-move-out inspection feature. The whole software is very user-friendly and easy to navigate.

Cons

At this time, I don't have anything to mention as a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jeanette

Real Estate, 51-100 employees

More than a year

5.0

Simplified our workflow

Pros

What I appreciate most about ExactEstate is how simple it is to move through pages. It's very user-friendly. I love that you can assign tasks and set reminders for what needs to be done like service requests, applications, make ready board and creating prospect info are all very straightforward.

Cons

Nothing that I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Joe

Real Estate, 1-10 employees

Less than 6 months

5.0

Outstanding Software

Pros

In the HUD affordable housing sector, Realpage didn't meet our needs well, with poor communication and lost requests. Customer rep and his team rolled out ExactEstate quickly, onboarding us in just a few days. Any issue or custom request is handled immediately. This has completely changed the game for our team, we handle TRACS submissions, lease signings and background checks all in one platform. A totally full package!!

Cons

I have no issues to report. Everything has worked as expected and any custom requests were handled and implemented smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W
Woman

Real Estate, 51-100 employees

Less than a year

5.0

Made work easier

Pros

I appreciate how easy it was to learn the software and the help button is always there if I forget something.

Cons

I can't find anything negative to say about it, I actually like it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Misty

Real Estate, 101-500 employees

Less than a year

4.0

We love it! Fantastic software!

Pros

ExactEstate is tailored to your needs, helping you quickly finish daily tasks. It's great for property management and simplifies lead management, easing the workload on your team.

Cons

It would be nice to see tenant screening added as a feature.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JC
Juan Carlos

Management Consulting, 51-100 employees

More than a year

5.0

Simple and powerful

Pros

What I like most about it is that it's modern, user-friendly and saves a lot of time while using it.

Cons

In my time using the software, I can't recall anything I did not like. Compared to other management software, this one is great and fast!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Real Estate, 51-100 employees

Less than a year

5.0

Excellent for property management

Pros

After switching to ExactEstate, I was impressed with how accurate the features are and how easy it was to adapt to the program. Since this is a tax credit community, EE makes daily tasks like recertifications, nightly reports, marketing, applications and tracking delinquencies much easier and more convenient to manage.

Cons

No complaints here. Everything is running smoothly and when problems come up, ExactEstate responds quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10