Hospitality, 1-10 employees
More than a year
“One very happy client”
Pros
GuestPoint is pretty easy to use. And once the information is collected, it can be accessed quickly and the search function is very handy too.
Cons
I do not use bulk entry often but whenever I block a room, I have to manually reset the price every time I go back to make changes which gets pretty annoying.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Hospitality, 1-10 employees
More than a year
“They provide the best assistance”
Pros
There is a lot that I like about this tool. But one thing I like the most is the customer support. Because whenever I encounter any issues, I can easily reach out to support for help.
Cons
No cons to share as we find it very easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“Essential for hospitality businesses”
Pros
Guestpoint is very simple to understand and use. Despite how busy the reception and reservations can get, it keeps everything running smoothly. Plus if I ever face any challenges or have questions, the team responds quickly and is always extremely helpful. In short nothing is ever too much trouble.
Cons
I cannot think of anything at the moment. Everything is great so thank you.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“Customer support is quick”
Pros
It is very easy to use and anytime we need help, support is right there for us always.
Cons
Everything is pretty simple and I would say it is a great tool to have.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
10